I hooked up our main sales inbox so that every new prospect email automatically generates a fresh opportunity card right on the Kanban board. It immediately prompts the assigned rep to schedule an intro call, meaning no potential deal ever gets buried at the bottom of a crowded inbox. Review collected by and hosted on G2.com.

The duplicate detection gets really annoying if a prospect emails you from their personal account instead of their main company domain. I constantly have to go in and manually merge pipeline cards because the software created three separate opportunities for the exact same guy. Review collected by and hosted on G2.com.

What I like most about Odoo ERP is how it brings different business functions together on a single platform. Managing sales, CRM, invoicing, and inventory feels much easier because everything is connected and accessible in a single place. The interface is clean, and once you get familiar with it, day-to-day work feels more organized, streamlined, and efficient overall. Review collected by and hosted on G2.com.

One thing I don’t like is that some modules can take a while to configure properly at the beginning. New users may need extra time to get comfortable with the system, especially when they’re customizing workflows or setting up reports. At times it can also feel a bit overwhelming, simply because there are so many features available, and it takes a while to figure out which ones you actually need. Review collected by and hosted on G2.com.

Odoo can be powerful when it is running, but our experience with billing, contract changes, database access, and urgent support has been extremely poor. Review collected by and hosted on G2.com.

Odoo attempted to charge us a large unsupported-version surcharge that we dispute and do not believe we accepted. After we disputed it, our business database was closed/restricted. We paid under pressure to regain access. After restoration, our email fetch service began failing and Odoo support could not resolve it immediately. For a business-critical ERP, database access and urgent production support should not be handled this way. Review collected by and hosted on G2.com.

What I like best about Odoo ERP is how it brings multiple business functions into one unified system without feeling overly fragmented.

The modular structure is a big advantage. I can use apps for CRM, accounting, inventory, and sales in one place, and they all connect smoothly. For example, turning a sales order into an invoice or tracking a customer from lead to payment happens within the same workflow, which removes a lot of manual handoffs between tools.

From a UI/UX perspective, it’s relatively clean and customizable. Dashboards and views can be adjusted to match specific workflows, which helps reduce clutter and keeps the most relevant data visible. Once familiar, navigation becomes efficient, especially when managing multiple operations.

In terms of workflow improvement, automation stands out. Tasks like invoice generation, follow-ups, and inventory updates can be automated, saving hours of repetitive work each week. This is especially valuable for small teams trying to scale without adding too much overhead.

Integration is another strong point. While not always perfect, it connects reasonably well with tools like Google Workspace, allowing documents, emails, and scheduling to tie into business processes.

Pricing and ROI are also compelling. Compared to many traditional ERP systems, Odoo offers a more flexible and cost-effective approach, especially since you can start with a few modules and expand as needed rather than committing to a full system upfront.

An unexpected benefit is how centralized reporting becomes. Having all business data in one place makes it easier to generate insights across departments, which improves decision-making without needing separate analytics tools. Review collected by and hosted on G2.com.

While Odoo ERP is flexible and powerful, there are a few areas where it can be challenging in practice.

The biggest issue is the learning curve. Because it’s highly modular and customizable, onboarding can feel overwhelming, especially for new users without ERP experience. Basic tasks are straightforward, but configuring workflows or understanding how modules interact often requires time or external support.

Performance can also be inconsistent, particularly when running multiple apps or handling larger datasets. Some pages load slowly, and complex operations (like reporting or inventory updates) can lag, which affects day-to-day efficiency.

On the UI side, while it’s clean, it’s not always intuitive. Certain workflows require too many clicks, and navigation between modules can feel fragmented. Small usability improvements, like clearer menus and fewer steps for common actions, would make a big difference.

Integrations are another weak point. Although Odoo offers many connectors, deeper integrations (for example with tools like Google Workspace) often require third-party apps or custom development. This adds cost and complexity, especially for businesses trying to keep things simple.

Pricing can become less predictable as you scale. While the entry cost is reasonable, adding multiple modules, users, or customization can increase expenses quickly, which impacts ROI if not carefully managed.

Support and onboarding are mixed. Documentation exists, but resolving specific issues or getting tailored guidance can be slow unless you pay for higher-tier support or work with partners.

Finally, AI and automation features are still relatively basic compared to newer platforms. While there is some automation, more advanced, context-aware AI (for forecasting, recommendations, or workflow optimization) would significantly enhance the system. Review collected by and hosted on G2.com.

I love how Odoo ERP's APIs are very much integrated within the whole experience, allowing me to use them for extracting information and representing it on our own platform. This flexibility gives us the ease to make multiple entries or feed data into different platforms. The chat feature integrated within Odoo ERP for every entry is also a big plus, keeping a conversation on what was done, who approved it, and why certain things were done, which is very useful for future reference. I also find the user-friendliness and ease of use quite remarkable. The ability to automate tasks, generate reminders and invoices, and keep track of approvals in an accessible format really enhances our workflow. Furthermore, the initial setup was very easy, thanks to the team at Odoo being responsive and understanding our requirements before launch, making it a seamless process. Its based of cloud, so the performance is pretty snappy and it works faster than a natively installed application works. The pricing model is very competitive. Their customer service is very high. Review collected by and hosted on G2.com.

There are way too many modules in Odoo ERP, and it's challenging to integrate all of them into one solution. For example, anything related to HR could be included within one HR module rather than having different modules for people, payroll, HR, and leave management. All of this could be incorporated into one rather than four different modules. Review collected by and hosted on G2.com.

I like that many things are in one system: website, CRM, invoicing, and basic operations. When someone fills a form on the site, the lead and later the order stay inside Odoo, which reduces manual work and copy‑paste Review collected by and hosted on G2.com.

The biggest issue is the learning curve. There are many apps and settings, and it takes time to understand how they connect. Review collected by and hosted on G2.com.

The thing that I like most about Odoo ERP is how everything feels connected in a very natural way. Instead of using separate tools for sales, accounting, inventory, and HR, it brings all of them into a single platform, which makes daily work much more organized.

Another thing I really like is the clean and simple interface. Compared to many ERP systems that feel complicated, Odoo is easier to understand and use, even if you’re not from a technical background. Review collected by and hosted on G2.com.

One thing I don’t really like about Odoo ERP is that, although it looks simple on the surface, it can get complicated once you go deeper. As soon as you start customizing modules or tying multiple features together, it can feel overwhelming and less intuitive than you’d expect.

Another downside is that upgrades and version changes can be tricky. In my experience, moving to a newer version sometimes requires adjustments or rework, which adds extra time and effort. Review collected by and hosted on G2.com.

I like that everything in Odoo ERP comes under one umbrella, integrating all major modules like Sales, Purchase, Inventory, Accounting, CRM, and Manufacturing. This seamless integration ensures smooth data flow across departments, eliminating the need for multiple separate systems, and provides a complete ERP in one platform. The integrated modules make daily operations much more efficient by connecting all departments into a single workflow. For example, a confirmed sales order automatically updates inventory, invoicing, and accounting, reducing manual work and minimizing data mismatch. This integration simplifies reporting and tracking, allowing me to trace the full flow from lead to order to invoice in one system. It saves time during implementation and support, while also improving operational visibility and control. Review collected by and hosted on G2.com.

Some areas where Odoo could be improved are performance and complexity in larger implementations. When many modules and customizations are used, the system can become heavy and needs proper optimization. Initial configuration also requires careful planning, otherwise workflows can get messy. Another point is that version upgrades and custom module compatibility sometimes create challenges. Also, for new users the interface and module structure can feel complex at first and requires proper training. Review collected by and hosted on G2.com.

I like the integration of Odoo ERP with Slack, which is very helpful. It’s great for getting notifications not just in the browser, but also on my mobile phone, which is important for time-sensitive tasks. I also appreciate the automation features, where tasks automatically move from one stage to another and get assigned to the right person in different projects. This really streamlines our workflow. The project management capabilities are solid too, as they let me see exactly where a project stands, including any pending tasks and what needs to be done next. Additionally, the initial setup was quite straightforward since I could upload Excel files to add users and projects, which made the process much easier given the number of tasks we handle. Review collected by and hosted on G2.com.

I find the notifications on the browser not efficient yet, as it takes some time to get notified. There should be an application-based notification system. Also, refreshing the page sometimes takes a longer time to update the status of whatever is loading. It seems like Odoo works kind of slow. Review collected by and hosted on G2.com.

I like most that Odoo ERP integrates various tools and can adapt to many countries' payment procedures and taxes. Also, I'm able to have multi-company access on just one system, which makes it great because I can manage separate tax procedures for different countries.

Runs very smoothly, able to work with various tabs at the same time. Review collected by and hosted on G2.com.

The beginner setup wasn't that easy, and it took some self-practice and training to get used to the software. Review collected by and hosted on G2.com.