The G2 on Odoo ERP

Odoo ERP Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Odoo ERP extremely user-friendly, making it simple to manage and configure their business operations. (57 mentions)

Users highlight the user-friendly nature of Odoo ERP, streamlining enterprise operations and enhancing efficiency across departments. (38 mentions)

Users value the customizability of Odoo ERP, which adapts seamlessly to their unique business processes. (27 mentions)

Users praise Odoo ERP for its flexibility, allowing customization and integration to meet diverse business needs. (22 mentions)

Users find Odoo ERP intuitive and user-friendly, enhancing organization and efficiency in their operations. (21 mentions)

Users praise the exceptional customer support of Odoo ERP, enhancing their experience and business operations significantly. (19 mentions)

Users note the missing features in Odoo ERP, feeling small details and customizations are necessary for completeness. (23 mentions)

Users find limited customization in Odoo ERP, impacting usability and specific industry needs. (17 mentions)

Users find the learning curve steep, struggling to grasp Odoo's extensive features and applications effectively. (15 mentions)

Users find difficult customization in Odoo ERP frustrating, particularly for reporting and user interface adjustments. (14 mentions)

Users find the lack of tailored features in Odoo ERP complicates processes like donation management and POS operations. (10 mentions)

Users express concerns about Odoo ERP being expensive, particularly for advanced functionalities and large companies. (8 mentions)

Users experience slow performance with Odoo ERP, particularly in larger organizations with complex workflows and data demands. (7 mentions)

Top Pros or Advantages of Odoo ERP

1. Ease of Use

Users find Odoo ERP extremely user-friendly, making it simple to manage and configure their business operations.

See 57 mentions

See Related User Reviews

Salwan A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy, cheap better"

What do you like about Odoo ERP?

Everything in on single software. Easy and configurable

Vipin M.

Small-Business (50 or fewer emp.)

5.0/5

"Easy tool for startups"

What do you like about Odoo ERP?

Easy to implement and less cost-effective

2. User-Friendly

Users highlight the user-friendly nature of Odoo ERP, streamlining enterprise operations and enhancing efficiency across departments.

See 38 mentions

See Related User Reviews

ahmed a.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Effective for Non-Profit Operations, but Donation Tracking Needs Work"

What do you like about Odoo ERP?

As a non-profit in the real estate sector, Odoo ERP has streamlined our operations. The CRM centralizes donor information, making it easy to track con

salman k.

Mid-Market (51-1000 emp.)

5.0/5

"All in one solution"

What do you like about Odoo ERP?

It covers almost all the enterprise needs such as sales, inventory, accounting, hr and much more Automated workflows and latest AI and IoT technologi

3. Customizability

Users value the customizability of Odoo ERP, which adapts seamlessly to their unique business processes.

See 27 mentions

See Related User Reviews

Salwan A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy, cheap better"

What do you like about Odoo ERP?

Everything in on single software. Easy and configurable

Alaa A.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Empowering Businesses with All-in-One Solutions"

What do you like about Odoo ERP?

- Odoo ERP can be tailored to fit specific business processes, ensuring optimal efficiency. - Odoo's building-block approach allows businesses to sel

4. Flexibility

Users praise Odoo ERP for its flexibility, allowing customization and integration to meet diverse business needs.

See 22 mentions

See Related User Reviews

Anthony B.

Small-Business (50 or fewer emp.)

0.5/5

"Great Software, Disastrous Customer Support"

What do you like about Odoo ERP?

Odoo ERP itself is powerful, flexible, and integrates sales, accounting, inventory, and workflows into a single platform. Navigation is smooth once se

Mikal I.

Mid-Market (51-1000 emp.)

4.0/5

"Odoo ERP framework allows for easy customization"

What do you like about Odoo ERP?

Odoo is built around a modular architecture. Each module represents a specific functionality like CRM, Sales, Inventory and more. You can install addi

5. Intuitive

Users find Odoo ERP intuitive and user-friendly, enhancing organization and efficiency in their operations.

See 21 mentions

See Related User Reviews

ahmed a.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Effective for Non-Profit Operations, but Donation Tracking Needs Work"

What do you like about Odoo ERP?

As a non-profit in the real estate sector, Odoo ERP has streamlined our operations. The CRM centralizes donor information, making it easy to track con

afnan a.

Mid-Market (51-1000 emp.)

5.0/5

"Easy use program with useful features in the field of work and ease of control of business activity"

What do you like about Odoo ERP?

Easy to control, follow and clear to use

6. Customer Support

Users praise the exceptional customer support of Odoo ERP, enhancing their experience and business operations significantly.

See 19 mentions

See Related User Reviews

Hasan K.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless and Efficient ERP Solution."

What do you like about Odoo ERP?

Odoo ERP is easy to use and fast to deploy, making it an excellent choice for businesses, especially with the great support provided by Mrs. Jowel Wat

Mohammed K.

Small-Business (50 or fewer emp.)

4.5/5

"Odoo experience"

What do you like about Odoo ERP?

To be honest it was not a smooth ride in odoo. Had many bumps in my project due to not having an account manager. Later an account manager was assigne

Top Cons or Disadvantages of Odoo ERP

1. Missing Features

Users note the missing features in Odoo ERP, feeling small details and customizations are necessary for completeness.

See 23 mentions

See Related User Reviews

Cenk D.

Small-Business (50 or fewer emp.)

5.0/5

"Sales&Marketing Manager"

What do you dislike about Odoo ERP?

Some reporting features require additional customization, but any gaps were quickly addressed.

Naif A.

Small-Business (50 or fewer emp.)

4.5/5

"A surprisingly smooth and professional ERP journey with Odoo"

What do you dislike about Odoo ERP?

There are not really any big problems from our experience so far. Odoo has actually made our work faster and easier. But there are some small things t

2. Limited Customization

Users find limited customization in Odoo ERP, impacting usability and specific industry needs.

See 17 mentions

See Related User Reviews

Cenk D.

Small-Business (50 or fewer emp.)

5.0/5

"Sales&Marketing Manager"

What do you dislike about Odoo ERP?

Some reporting features require additional customization, but any gaps were quickly addressed.

Mohamed A.

Mid-Market (51-1000 emp.)

5.0/5

"Our experience with Odoo ERP"

What do you dislike about Odoo ERP?

The generality of the procedures, which require customization, as well as the roles and permissions, are not well prepared.

3. Learning Curve

Users find the learning curve steep, struggling to grasp Odoo's extensive features and applications effectively.

See 15 mentions

See Related User Reviews

Hakam A.

Small-Business (50 or fewer emp.)

3.5/5

"Easy to use and created a professional website but need more attention from live customer support."

What do you dislike about Odoo ERP?

Lake of information from team to support in some apps like how to use marketing tools and other technical issues related to domain ranking and SEO and

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"PERFECT INVESTMENT"

What do you dislike about Odoo ERP?

There is no specific dislikes or down sides to odoo but it's a broad software thag require a little time to get a complete hold of all its specs

4. Difficult Customization

Users find difficult customization in Odoo ERP frustrating, particularly for reporting and user interface adjustments.

See 14 mentions

See Related User Reviews

Cenk D.

Small-Business (50 or fewer emp.)

5.0/5

"Sales&Marketing Manager"

What do you dislike about Odoo ERP?

Some reporting features require additional customization, but any gaps were quickly addressed.

Mohamed A.

Mid-Market (51-1000 emp.)

5.0/5

"Our experience with Odoo ERP"

What do you dislike about Odoo ERP?

The generality of the procedures, which require customization, as well as the roles and permissions, are not well prepared.

5. Lack of Features

Users find the lack of tailored features in Odoo ERP complicates processes like donation management and POS operations.

See 10 mentions

See Related User Reviews

ahmed a.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Effective for Non-Profit Operations, but Donation Tracking Needs Work"

What do you dislike about Odoo ERP?

One challenge we've faced is the complexity of receiving and journaling donations. The current process often requires us to use invoices and sales mod

Ahmed E.

Mid-Market (51-1000 emp.)

5.0/5

"An absolutely amazing experience with Odoo ERP as the integration between modules is satisfying."

What do you dislike about Odoo ERP?

POS Module is weak to not satisfying. It's missing lots of operational work required and needed to compete with other POS solutions in the market

6. Expensive

Users express concerns about Odoo ERP being expensive, particularly for advanced functionalities and large companies.

See 8 mentions

See Related User Reviews

musab a.

Mid-Market (51-1000 emp.)

4.0/5

"This product is absolutely fantastic!"

What do you dislike about Odoo ERP?

some features or advanced functionalities may require custom development, which can be costly and time-consuming.

Mohammed K.

Small-Business (50 or fewer emp.)

4.5/5

"Odoo experience"

What do you dislike about Odoo ERP?

Lack of communication betweem some departments of odoo and high prices for services.

7. Slow Performance

Users experience slow performance with Odoo ERP, particularly in larger organizations with complex workflows and data demands.

See 7 mentions

See Related User Reviews

Ahmad A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Experience!"

What do you dislike about Odoo ERP?

We think that the style and themes could be improved to have a fashionable interface. Also, somehow the system could be a little bit slow but it is fi

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Go to for small and midsized companies"

What do you dislike about Odoo ERP?

Makes things look to easy at the beginning. Development know how is needed to install additional plugins. Upgrade between Versions is difficult for

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Yazan A.

Account Manager

Small-Business (50 or fewer emp.)

9/17/2024

"the team is good in follow up and helpful in any inquiry"

5/5

What do you like best about Odoo ERP?

easy of use

good support

good fllow up

helpful Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

nothing to dislike up to this date

thank you Review collected by and hosted on G2.com.

jihad k.

IT head of department

Glass, Ceramics & Concrete

Mid-Market (51-1000 emp.)

9/24/2023

"a must have for retailers to big size companies"

4.5/5

What do you like best about Odoo ERP?

it have a free version ( limited to number of module ) which you can try ( and use if it fits your needs) and then supscripe to entrprice to use all the modules

also the modules can be changed via studio app and if that didn't help, you can make your own module.

the e-commerce is connected to other module which make life much easier and requier less man power to do the job and it's very easy to design your store the way you like without coding which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

it have a learning curve specially for people that used to work on microsoft office.

customer service shoud improve.

they should make partnership with hardware manufacturer for POS , biometeric devices and qr code scanners Review collected by and hosted on G2.com.

What problems is Odoo ERP solving and how is that benefiting you?

Odoo is a fantastic ERP software that offers a wide range of features that make it easy to manage your company's finances, accounting, manufacturing, human resources, and sales. It has a user-friendly interface and has helped our company become more environmentally friendly by going paperless. Review collected by and hosted on G2.com.

JAWAD A.

Python/Odoo Developer

Mid-Market (51-1000 emp.)

3/21/2024

"Python Odoo Developer"

5/5

What do you like best about Odoo ERP?

Odoo is a very User friendly and Customer Support ERP system covering all the things in a single suit like HRM, CRM, Accounting, Sales , Purchase, website and manymore.

The Frequency of use is over 60% now a days in the industry. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Odoo Implementation is a little bit difficult. Review collected by and hosted on G2.com.

Juan C.

Consumer Goods

Mid-Market (51-1000 emp.)

5/9/2023

"Supplier and order management tool."

4.5/5

What do you like best about Odoo ERP?

Allows for very agile and collaborative invoice flow management, and also allows everything to be well documented. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

To add specific applications, it is necessary to have an IT team behind to add them. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Small-Business (50 or fewer emp.)

8/21/2024

"Great Overall, needs technical for in-depth utilization"

4.5/5

What do you like best about Odoo ERP?

I like that its flexiable,and that it has everything i need Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Needs alot of customaization for specific work Review collected by and hosted on G2.com.

Akshay B.

Tax Consultant II

Small-Business (50 or fewer emp.)

5/4/2024

"Most user friendly Erp tool"

5/5

What do you like best about Odoo ERP?

Its interface and ease to use features. It is highly user friendly software for everyone. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

It is very good tool but one dislike is related to lag in tool Review collected by and hosted on G2.com.

Güneri .

Small-Business (50 or fewer emp.)

8/15/2024

"Good program for production companies."

4.5/5

What do you like best about Odoo ERP?

Easy to use. Very good customer service. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

I couldn't understand how packaging works. Review collected by and hosted on G2.com.

Adrian G.

Chief Operations Officer

Small-Business (50 or fewer emp.)

6/20/2023

"Worst UI experience"

2/5

What do you like best about Odoo ERP?

I like that has loads of modules like accounting, inventory, projects etc but i found the correlation between the modules could be better. Dashboards and analytics are average. Altough i had a bad experience with it in the past I returned to ODOO17 as it has better UI design now. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

You still need to hire a developer for customisation and custom plugins for the community edition.

Enterprise pricing plans could be better, especially for SME's with 2-3 users only Review collected by and hosted on G2.com.

Yalonda D.

Small-Business (50 or fewer emp.)

10/26/2023

"A Good All-In-One Solution for Small Business Operations"

4.5/5

What do you like best about Odoo ERP?

I like the fact that you pretty much have everything you need for all aspects of small business operations in one place for a reasonable price compared to other ERPs. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

The main thing that I did not like about Odoo ERP was the customer service. After you sign up for the service there is really no timely way to get help. You can't call or chat. You have to send a message through a portal and just wait for someone to get back to you. Then, when they do, you have to hope that they were actually able to understand and answer your question or you have to repeat the process.

Also, I found the Accounting feature to have a large learning curve for a non-accountant Review collected by and hosted on G2.com.

Verified User in Mining & Metals

Small-Business (50 or fewer emp.)

3/25/2024

"Newest cloud ERP customisable and smooth"

3.5/5

What do you like best about Odoo ERP?

The Odoo system is new and Customisation is allowed, All data remains on the cloud, smoothness of using the system is very good. This is also easy to implement and the features are all user friendly Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Integration is an issue. Adoption of a new system is still Okay but Migrating in Odoo becomes a difficult task especially if you are using an ERP before. Review collected by and hosted on G2.com.