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Odoo ERP Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Odoo ERP to be extremely user-friendly, making business management efficient and accessible for everyone. (58 mentions)
Users find Odoo ERP to be user-friendly, enhancing efficiency in various enterprise operations and integrations. (38 mentions)
Users value the customizability of Odoo ERP, enabling them to tailor the software to specific business needs. (27 mentions)
Users appreciate the flexibility of Odoo ERP, allowing easy customization and integration to meet diverse business needs. (22 mentions)
Users find Odoo ERP intuitive and user-friendly, enhancing organization and simplifying tasks across various operations. (22 mentions)
Users praise the exceptional customer support of Odoo ERP, enhancing their experience and business operations significantly. (20 mentions)
Users note several missing features in Odoo ERP, such as limited reporting and customization options for non-developers. (23 mentions)
Users face limited customization options in Odoo ERP, restricting flexibility and adaptation to specific business needs. (18 mentions)
Users find difficult customization in Odoo ERP frustrating, especially for reporting and non-developer-friendly interfaces. (15 mentions)
Users find the learning curve steep for Odoo ERP, needing time to grasp its wide range of features. (15 mentions)
Users find a lack of features in Odoo ERP, especially for non-profit needs and POS functionalities. (10 mentions)
Users express concerns about Odoo ERP being expensive, particularly for advanced functionalities and large companies. (9 mentions)
Users experience slow performance with Odoo ERP, particularly in larger organizations with complex workflows and data demands. (7 mentions)

Top Pros or Advantages of Odoo ERP

1. Ease of Use
Users find Odoo ERP to be extremely user-friendly, making business management efficient and accessible for everyone.
See 58 mentions

See Related User Reviews

Salwan A.
SA

Salwan A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy, cheap better"

What do you like about Odoo ERP?

Everything in on single software. Easy and configurable

Vipin M.
VM

Vipin M.

Small-Business (50 or fewer emp.)

5.0/5

"Easy tool for startups"

What do you like about Odoo ERP?

Easy to implement and less cost-effective

2. User-Friendly
Users find Odoo ERP to be user-friendly, enhancing efficiency in various enterprise operations and integrations.
See 38 mentions

See Related User Reviews

AA

ahmed a.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Effective for Non-Profit Operations, but Donation Tracking Needs Work"

What do you like about Odoo ERP?

As a non-profit in the real estate sector, Odoo ERP has streamlined our operations. The CRM centralizes donor information, making it easy to track con

salman k.
SK

salman k.

Mid-Market (51-1000 emp.)

5.0/5

"All in one solution"

What do you like about Odoo ERP?

It covers almost all the enterprise needs such as sales, inventory, accounting, hr and much more Automated workflows and latest AI and IoT technologi

3. Customizability
Users value the customizability of Odoo ERP, enabling them to tailor the software to specific business needs.
See 27 mentions

See Related User Reviews

Salwan A.
SA

Salwan A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy, cheap better"

What do you like about Odoo ERP?

Everything in on single software. Easy and configurable

Alaa A.
AA

Alaa A.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Empowering Businesses with All-in-One Solutions"

What do you like about Odoo ERP?

- Odoo ERP can be tailored to fit specific business processes, ensuring optimal efficiency. - Odoo's building-block approach allows businesses to sel

4. Flexibility
Users appreciate the flexibility of Odoo ERP, allowing easy customization and integration to meet diverse business needs.
See 22 mentions

See Related User Reviews

AB

Anthony B.

Small-Business (50 or fewer emp.)

0.5/5

"Great Software, Disastrous Customer Support"

What do you like about Odoo ERP?

Odoo ERP itself is powerful, flexible, and integrates sales, accounting, inventory, and workflows into a single platform. Navigation is smooth once se

Mikal I.
MI

Mikal I.

Mid-Market (51-1000 emp.)

4.0/5

"Odoo ERP framework allows for easy customization"

What do you like about Odoo ERP?

Odoo is built around a modular architecture. Each module represents a specific functionality like CRM, Sales, Inventory and more. You can install addi

5. Intuitive
Users find Odoo ERP intuitive and user-friendly, enhancing organization and simplifying tasks across various operations.
See 22 mentions

See Related User Reviews

AA

ahmed a.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Effective for Non-Profit Operations, but Donation Tracking Needs Work"

What do you like about Odoo ERP?

As a non-profit in the real estate sector, Odoo ERP has streamlined our operations. The CRM centralizes donor information, making it easy to track con

AA

afnan a.

Mid-Market (51-1000 emp.)

5.0/5

"Easy use program with useful features in the field of work and ease of control of business activity"

What do you like about Odoo ERP?

Easy to control, follow and clear to use

6. Customer Support
Users praise the exceptional customer support of Odoo ERP, enhancing their experience and business operations significantly.
See 20 mentions

See Related User Reviews

HK

Hasan K.

Small-Business (50 or fewer emp.)

4.5/5

"Effortless and Efficient ERP Solution."

What do you like about Odoo ERP?

Odoo ERP is easy to use and fast to deploy, making it an excellent choice for businesses, especially with the great support provided by Mrs. Jowel Wat

Mohammed K.
MK

Mohammed K.

Small-Business (50 or fewer emp.)

4.5/5

"Odoo experience"

What do you like about Odoo ERP?

To be honest it was not a smooth ride in odoo. Had many bumps in my project due to not having an account manager. Later an account manager was assigne

Top Cons or Disadvantages of Odoo ERP

1. Missing Features
Users note several missing features in Odoo ERP, such as limited reporting and customization options for non-developers.
See 23 mentions

See Related User Reviews

CD

Cenk D.

Small-Business (50 or fewer emp.)

5.0/5

"Sales&Marketing Manager"

What do you dislike about Odoo ERP?

Some reporting features require additional customization, but any gaps were quickly addressed.

Naif A.
NA

Naif A.

Small-Business (50 or fewer emp.)

4.5/5

"A surprisingly smooth and professional ERP journey with Odoo"

What do you dislike about Odoo ERP?

There are not really any big problems from our experience so far. Odoo has actually made our work faster and easier. But there are some small things t

2. Limited Customization
Users face limited customization options in Odoo ERP, restricting flexibility and adaptation to specific business needs.
See 18 mentions

See Related User Reviews

CD

Cenk D.

Small-Business (50 or fewer emp.)

5.0/5

"Sales&Marketing Manager"

What do you dislike about Odoo ERP?

Some reporting features require additional customization, but any gaps were quickly addressed.

Mohamed A.
MA

Mohamed A.

Mid-Market (51-1000 emp.)

5.0/5

"Our experience with Odoo ERP"

What do you dislike about Odoo ERP?

The generality of the procedures, which require customization, as well as the roles and permissions, are not well prepared.

3. Difficult Customization
Users find difficult customization in Odoo ERP frustrating, especially for reporting and non-developer-friendly interfaces.
See 15 mentions

See Related User Reviews

CD

Cenk D.

Small-Business (50 or fewer emp.)

5.0/5

"Sales&Marketing Manager"

What do you dislike about Odoo ERP?

Some reporting features require additional customization, but any gaps were quickly addressed.

Mohamed A.
MA

Mohamed A.

Mid-Market (51-1000 emp.)

5.0/5

"Our experience with Odoo ERP"

What do you dislike about Odoo ERP?

The generality of the procedures, which require customization, as well as the roles and permissions, are not well prepared.

4. Learning Curve
Users find the learning curve steep for Odoo ERP, needing time to grasp its wide range of features.
See 15 mentions

See Related User Reviews

HA

Hakam A.

Small-Business (50 or fewer emp.)

3.5/5

"Easy to use and created a professional website but need more attention from live customer support."

What do you dislike about Odoo ERP?

Lake of information from team to support in some apps like how to use marketing tools and other technical issues related to domain ranking and SEO and

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"PERFECT INVESTMENT"

What do you dislike about Odoo ERP?

There is no specific dislikes or down sides to odoo but it's a broad software thag require a little time to get a complete hold of all its specs

5. Lack of Features
Users find a lack of features in Odoo ERP, especially for non-profit needs and POS functionalities.
See 10 mentions

See Related User Reviews

AA

ahmed a.

Small-Business (50 or fewer emp.)

4.0/5

"Odoo ERP: Effective for Non-Profit Operations, but Donation Tracking Needs Work"

What do you dislike about Odoo ERP?

One challenge we've faced is the complexity of receiving and journaling donations. The current process often requires us to use invoices and sales mod

Ahmed E.
AE

Ahmed E.

Mid-Market (51-1000 emp.)

5.0/5

"An absolutely amazing experience with Odoo ERP as the integration between modules is satisfying."

What do you dislike about Odoo ERP?

POS Module is weak to not satisfying. It's missing lots of operational work required and needed to compete with other POS solutions in the market

6. Expensive
Users express concerns about Odoo ERP being expensive, particularly for advanced functionalities and large companies.
See 9 mentions

See Related User Reviews

musab a.
MA

musab a.

Mid-Market (51-1000 emp.)

4.0/5

"This product is absolutely fantastic!"

What do you dislike about Odoo ERP?

some features or advanced functionalities may require custom development, which can be costly and time-consuming.

Mohammed K.
MK

Mohammed K.

Small-Business (50 or fewer emp.)

4.5/5

"Odoo experience"

What do you dislike about Odoo ERP?

Lack of communication betweem some departments of odoo and high prices for services.

7. Slow Performance
Users experience slow performance with Odoo ERP, particularly in larger organizations with complex workflows and data demands.
See 7 mentions

See Related User Reviews

Ahmad A.
AA

Ahmad A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Experience!"

What do you dislike about Odoo ERP?

We think that the style and themes could be improved to have a fashionable interface. Also, somehow the system could be a little bit slow but it is fi

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Go to for small and midsized companies"

What do you dislike about Odoo ERP?

Makes things look to easy at the beginning. Development know how is needed to install additional plugins. Upgrade between Versions is difficult for

Odoo ERP Reviews (317)

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Odoo ERP Reviews (317)

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Mohammed K.
MK
Infrastructure Engineer
Small-Business (50 or fewer emp.)
"Odoo experience"
What do you like best about Odoo ERP?

To be honest it was not a smooth ride in odoo. Had many bumps in my project due to not having an account manager. Later an account manager was assigned but did not handle the conflicts well and i requested a change in management. Later, mariam osama became my account mamager and its been a smooth ride since then. She is very proactive and sharp and jumps on any issue we face in my subscription. She turned my bad experience into a good one. Thank you mariam. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Lack of communication betweem some departments of odoo and high prices for services. Review collected by and hosted on G2.com.

CR
softwareengineer
Enterprise (> 1000 emp.)
"Ultimate All-in-One Solution for Your Business"
What do you like best about Odoo ERP?

offers a wide range of modules that can be added or removed based on business needs, allowing for a highly customizable solution.find Odoo's interface intuitive and easy to navigate, which helps reduce the learning curve for new users.can integrate with various third-party applications and services, enhancing its functionality and allowing for seamless data flow Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

modular nature of Odoo can become overwhelming, making it difficult to manage multiple modules effectively.its user-friendly interface, some users find that fully mastering Odoo’s extensive features and functionalities takes time and training Review collected by and hosted on G2.com.

Jorge Juan R.
JR
CTO
Small-Business (50 or fewer emp.)
"Odoo is an ERP to consider in an SME"
What do you like best about Odoo ERP?

The integrations of so many modules to unify areas and departments Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Having so many different options does not delve into most modules that specific tools do. Review collected by and hosted on G2.com.

HK
CTO
Small-Business (50 or fewer emp.)
"Effortless and Efficient ERP Solution."
What do you like best about Odoo ERP?

Odoo ERP is easy to use and fast to deploy, making it an excellent choice for businesses, especially with the great support provided by Mrs. Jowel Watfa. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

One downside of Odoo ERP is that sometimes the data import process into the Odoo database can be challenging and occasionally frustrating to manage. Review collected by and hosted on G2.com.

Jess Ericson M.
JM
3D Designer cum IT Support
Small-Business (50 or fewer emp.)
"Well satisfied and excited to learn more on the other modules"
What do you like best about Odoo ERP?

Its user-friendly.. the modules are logical, integrated and customizable Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

nothing so far. Except that they seem to be like a mobile phone that latest issue comes so quick that later version might end up inferior. I havent come up to a point of version upgrade so far. Review collected by and hosted on G2.com.

AS
Operations director
Small-Business (50 or fewer emp.)
"Amazing experience with supportive team"
What do you like best about Odoo ERP?

Modern look, cloud based, very effective and accurate, easy to use ( user friendly ) Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Difficult to upgrade versions routinely every year Review collected by and hosted on G2.com.

AM
Managing Director
Small-Business (50 or fewer emp.)
"This is the third software i have used and will never change it"
What do you like best about Odoo ERP?

We at Raasamaal tiles enjoy the user friendly interface and the easy to understand acounting app Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

currently i have no issues, before my issues was dealing with the Odoo team when issues arrise i found it time consuming and hard to understand now after we were given this new account manager named Jowell she is very friendly a pleasure to speak too and always resolves our issues in a timley manner. Review collected by and hosted on G2.com.

CD
Sales&Marketing Manager
Small-Business (50 or fewer emp.)
"Sales&Marketing Manager"
What do you like best about Odoo ERP?

We have been using Odoo for managing our marine business operations, and it has been a smooth experience thanks to the flexibility of the platform and the support we got through the process. Our account manager, Beyza, was attentive to our requirements and suggested useful improvements regarding our operations with her proactive and positive approach. She guided us well and was proactive in ensuring we made the most of the platform. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Some reporting features require additional customization, but any gaps were quickly addressed. Review collected by and hosted on G2.com.

Alaa A.
AA
Manager of Technology
Real Estate
Small-Business (50 or fewer emp.)
"Odoo ERP: Empowering Businesses with All-in-One Solutions"
What do you like best about Odoo ERP?

- Odoo ERP can be tailored to fit specific business processes, ensuring optimal efficiency.

- Odoo's building-block approach allows businesses to select and implement only the modules they need, making it scalable for businesses of all sizes.

- Compared to many other ERP solutions, Odoo offers a competitive price point.

- Odoo offers a vast array of applications covering everything from CRM, sales, and inventory to accounting, HR, and e-commerce. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

Managing and configuring user privileges and permissions within the system is complex and could be enhanced.

Odoo's reporting and dashboard functionalities could be enhanced by offering a wider range of professional-looking templates and customization options. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Small-Business (50 or fewer emp.)
"Odoo helped me to organize my products from manufacturing to selling it in my shop."
What do you like best about Odoo ERP?

Odoo a great software where you can find all the platforms you need for a business in one place. Review collected by and hosted on G2.com.

What do you dislike about Odoo ERP?

In some rare cases you need some extra coding that can be done (ex barcode numbers auto generation) Review collected by and hosted on G2.com.

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