MG
Manoj G.
Business Development Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Design Your Store And Customize Your Modules"
4.5/5
What do you like best about Odoo CRM?

It includes virtually all the tasks of selling – delivery, follow-up, and collection. It include extensibility, role creation, user administration, and access management features. I will be able to converse with my colleagues directly through Odoo Chat’s function. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

It would be good to have reminders of the unfinished business. It updates regularly and requires more testing as well as time to incorporate them. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Easiest CRM tool to use"
4.5/5
What do you like best about Odoo CRM?

One of the best and simplest CRM tool as far as I can recall.

It makes the sales funnel super easy to track and execute the tasks. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

I believe that cost is something which I am concern about. Review collected by and hosted on G2.com.

Aditya K.
AK
Aditya K.
Small-Business (50 or fewer emp.)
"Odoo CRM is one of the easiest to use and implement CRM"
4.5/5
What do you like best about Odoo CRM?

The best part is that it was very easy to onboard our data on odoo and start using it for our sales team Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Odoo would have been a better toold if it had more integrations for marketing tools Review collected by and hosted on G2.com.

Aishleen S.
AS
Aishleen S.
Small-Business (50 or fewer emp.)
"Odoo is a very simple to use crm"
4.5/5
What do you like best about Odoo CRM?

The best part about odoo crm is the pricing and its ease of use, it took very little time to onboard our data and to get started Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

I wish there was more self learn options to configure odoo crm Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Good ticketing tool"
4/5
What do you like best about Odoo CRM?

The most seful thing that I found is that I can easily create tickets and add events in the ticket, like if we have a meeting or some discussion or any event apart from thether the ticket is pending with user or vendor. That is updside of using Odoo and it really give much insight in tracking. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

When we create ticket and if we wish to assign to any other customer, not me, it is not possible. Like there should be a dropdown where we can select, who the customer is. Like we have the 'assigned to' , where it is drop down, similarly, we can have for 'customer'. Review collected by and hosted on G2.com.

Ali E.
AE
Ali E.
Business Development Manager
Small-Business (50 or fewer emp.)
"Very useful in every way"
5/5
What do you like best about Odoo CRM?

Odoo CRM, provides a general understanding of how a CRM can be build, it's very useful and their trials are the best. In Odoo CRM they can provide you with a list of leads that actually leave a stunning impression, yes they are not warm leads, but still you can make them warm yourself. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

I would love if they can actually have an easier way for beginners on how to use and manifest the CRM, like a tutorial explaining how they can introduce Odoo into their workforce and how they can use the best of it. Review collected by and hosted on G2.com.

NB
Niranjan B.
Senior Systems Engineer
Mid-Market (51-1000 emp.)
"Odoo could be much better than its competitors"
3/5
What do you like best about Odoo CRM?

Easy UX. Decluttered space. Navigation is easy. Marking issues is simple and effective. Reminders and scheduled notifications work well. Posting notes and mentions are good. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Painful UI. Text boxes, or description boxes could have better UI with good font size and legibility. Lack of customisations and embedded data intelligence makes it difficult. Review collected by and hosted on G2.com.

David G.
DG
David G.
Responsable de logística
Small-Business (50 or fewer emp.)
"A very comprehensive tool to track your business"
4.5/5
What do you like best about Odoo CRM?

The main thing is that the tool is very intuitive, easy to use and to learn, it is really versatile. Besides, it is quite functional and meets the expectations needed for a CRM. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

The tool is quite simple to use, but it is true that the email system associated with the tool occasionally causes problems when it reaches the client because it enters as spam. Review collected by and hosted on G2.com.

NS
Nivedita S.
Small-Business (50 or fewer emp.)
""Odoo CRM :Streamlining customer Relationship Management for enhanced Business Success ""
4.5/5
What do you like best about Odoo CRM?

1- Customization and Flexibility :In this user may appreciate the ability to create custom fields,form and workflow as well as the flexibility to adapt the CRM system to match their unique sales proccess and terminology

2- Integration Capabilties : Odoo CRM seamlessly integrates with other Odoo modules such as accounting , inventory management and e-commerce

3- it have automation and workflow efficiency Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

1- Performance and Speed : User may encountered performance and speed issue or slower response when using Odoo CRM particulary when handleing large data-set or running resouces-intensive Processes

2-Support and Bug issue :user may encountered challenges support respose time and precived delays in addressing reported bugs and issue

3- their is also lack of documentations and learning resouces Review collected by and hosted on G2.com.

Sidali T.
ST
Sidali T.
Relationship Manager
Small-Business (50 or fewer emp.)
"Odoo CRM"
5/5
What do you like best about Odoo CRM?

Easy to send emails direct from Odoo,Sales figures. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Not easy to set up but all the rest is fine. Review collected by and hosted on G2.com.