I love using Odoo CRM for leads management as it allows me to easily manage all my leads in one place. The email marketing tools are a huge help, letting me send communication to customers in the easiest way. Odoo CRM makes it easier to process sharing leads, manage calls, and follow-up, effectively supporting an end-to-end marketing funnel. The initial setup was smooth and easy, making the transition to using the software hassle-free. Review collected by and hosted on G2.com.

I feel the ERP system is not beginner-friendly, so I think a better UI would help. The fonts and the placement of buttons are not relevant, making it difficult to approach. Review collected by and hosted on G2.com.

I like that Odoo CRM centralizes all the core business functions in one platform, with CRM, inventory management, sales, finance, supply chain, and product data all in one place. It's user-friendly and intuitive, and the dashboards and modules are easy to navigate. I appreciate the flexibility to customize workflows and reporting as the business scales, without needing multiple disconnected systems. Adding different modules based on business needs is easy, and it's all integrated with the same database. This makes it so much easier for the team to quickly access real-time data and stay aligned on priorities without heavy training or manual reporting. The integration means that information flows seamlessly between CRM, finance, inventory, and product development, which definitely improves decision-making, efficiency, and overall operational visibility. Also, the initial setup of Odoo CRM was super easy. Review collected by and hosted on G2.com.

Certain modules require extra configuration to match specific business needs. More robust out-of-the-box templates and industry-specific workflows would be helpful to improve these modules. Review collected by and hosted on G2.com.

What I really like about Odoo CRM is how easy it makes tracking leads - everything's in one place instead of messy spreadsheets. The pipeline view is super visual and I can just drag deals between stages which saves me alot of time. Email integration works smoothly so I dont have to keep switching apps, and the mobile app is decent for when im out meeting clients. Review collected by and hosted on G2.com.

The reporting could be better honestly, sometimes i need specific data and have to export to excel which is annoying. Also the learning curve for some advanced features is bit steep, took our team while to figure out automation stuff. Price can add up quick if you need alot of users or want extra modules, wished the pricing was more transparent upfront. Review collected by and hosted on G2.com.

Best for tracking sales, with an easy-to-use interface and a customizable dashboard. Review collected by and hosted on G2.com.

Poor customer support, with many hidden charges. Review collected by and hosted on G2.com.

It helps me to have better control of the business partners. It also allows me to see sales opportunities, quote and close deals, as well as review the history I have with each client. Review collected by and hosted on G2.com.

The interface could improve, as it is currently quite standard. Review collected by and hosted on G2.com.

I found Odoo CRM to be quite intuitive, which made the setup process not very difficult. The availability of helpful articles and support from resellers like eased the implementation. I appreciate its ability to centralize client records, conversation history, and order history. The system's intuitive feature that allows listing commands using the backslash key is especially useful. I love its comprehensive search capabilities across all modules. The fact that it is available both in web and Windows versions adds to its convenience. Odoo CRM offers all modules and features for a single price per user, which is cost-effective and amazing compared to other CRM systems. Review collected by and hosted on G2.com.

I am not satisfied with the mail client integration in Odoo CRM. It is not seamless, which means I cannot use a mail client to send an email and have that email recorded in Odoo automatically. The system requires me to send emails directly from Odoo to have them integrated, but then it does not synchronize with my existing mail client. Essentially, I must use Odoo as my main client to track emails, which is inconvenient. Review collected by and hosted on G2.com.

I like that Odoo CRM is easy to use once it's all set up, allowing us to send a quote right from the potential business section. It reduces the time between speaking to a client and them receiving the quote, which is really helpful. Review collected by and hosted on G2.com.

The interface can be a little bit more user friendly and the initial setup was very time consuming due to the need to fill in and customize a lot of areas. Review collected by and hosted on G2.com.

I found Odoo CRM to be reasonably priced and easy to get used to. It's cheaper than Microsoft or other alternatives and nice to be NIS2 compliant. There were no issues when a demo tenant was spun up by a local partner, making things smooth for us as an end client. Odoo CRM seems to be one of the best non-USA CRM solutions, which is also open source. Review collected by and hosted on G2.com.

Localization for Slovenian language was troublesome in the year 2022, specifically fiscal localization. Review collected by and hosted on G2.com.

What I like most about Odoo is that it centralizes accounting and expense management in one system. Submitting expense reports is straightforward, and everything is directly connected to accounting, which reduces manual work and errors. It’s practical and efficient for basic financial processes. Review collected by and hosted on G2.com.

Odoo can feel complex when you only use a small part of it. Many features are not relevant for our use case, which makes the interface sometimes heavier than necessary. The expense module works well but could be more intuitive and faster to use. Review collected by and hosted on G2.com.

It helps me keep the sales department under control and makes it easy to share updates with my partners. Review collected by and hosted on G2.com.

The fact that you have to actívate module per module Review collected by and hosted on G2.com.