Dipika M.
DM
Dipika M.
Social Media Manager
Small-Business (50 or fewer emp.)
"Odoo Makes Sales Management and Reporting Effortless"
5/5
What do you like best about Odoo CRM?

We use odoo for sales and reporting and it has been really good in that,one of the easiest customer sales management software i have used for my company Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

We do nto use odoo for everything as we also have other CRM tools so odoo has been great in what we use it for Review collected by and hosted on G2.com.

AP
Aditya P.
Data Analyst
Mid-Market (51-1000 emp.)
"Centralizes Data, Efficiently Manages Sales"
5/5
What do you like best about Odoo CRM?

I mainly use Odoo CRM to track leads and manage my sales pipeline. I like that everything is centralized and easy to track and maintain. It allows me to manage my sales leads and client interactions all in one place. The centralization means it keeps all my data in one place, like client history and number of interactions, which makes it easier to stay organized and track leads. I also appreciate that it saves time through its automation features, particularly by saving time on follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

The setup can be a bit complex, and customizations may need technical help. Also, performance can slow down with large data. Review collected by and hosted on G2.com.

Florencia María C.
FC
Florencia María C.
Senior Operation
Mid-Market (51-1000 emp.)
"Easy to use and full integration to manage clients, opportunities, and sales"
4/5
What do you like best about Odoo CRM?

is its ease of use and total integration: it allows you to manage clients, opportunities, and sales on a single platform clearly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

some advanced features require additional configuration or paid modules, and it can be complex to customize without technical knowledge. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Flexible, Modular Odoo CRM That Adapts to Any Business Workflow"
4.5/5
What do you like best about Odoo CRM?

What I like best about Odoo CRM is its flexibility and adaptability to different business needs. The platform allows companies to customize workflows, pipelines, and processes in a practical and relatively intuitive way, making it suitable for organizations of different sizes and structures.

I also appreciate its modular approach, which makes it easier to align the CRM with broader business processes and support a more centralized way of working across the organization. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

One aspect I dislike about Odoo CRM is that, while the platform is very flexible, the user experience can sometimes feel inconsistent depending on the modules and level of customization implemented. Certain workflows or menus may require additional configuration and training to become fully intuitive for end users.

Additionally, performance and stability can vary depending on the implementation quality, integrations, and system setup. In more complex environments, this may occasionally affect usability or require additional technical support and maintenance. Review collected by and hosted on G2.com.

Alexandra C.
AC
Alexandra C.
Event Producer
Events Services
Small-Business (50 or fewer emp.)
"Easy to Use, But with Accuracy Challenges"
5/5
What do you like best about Odoo CRM?

I like how easily Odoo CRM solves problems; it's an easy-to-use application and is understood very quickly. Many of my colleagues asked me how I got the hang of it so quickly, and I told them it was just a matter of clicking around and experimenting with the application. The tools are easy and simplify the work. Also, I found that the initial setup was easy and not complex. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

The part of creating documents like budgets, once we entered the percentage amounts, they were not correct, and that's why we decided to switch applications. Review collected by and hosted on G2.com.

Tania G.
TG
Tania G.
administracion
Mid-Market (51-1000 emp.)
"Intuitive interface and everything organized by blocks"
4/5
What do you like best about Odoo CRM?

What I like the most is that everything is organized in blocks, with a very intuitive interface. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

What I don't like is that to return to the starting point of a block you have to go back, and the price of the program is quite high. Review collected by and hosted on G2.com.

Vishnu N.
VN
Vishnu N.
Senior Software Analyst
Mid-Market (51-1000 emp.)
"Effortless Management with Seamless Integration"
4/5
What do you like best about Odoo CRM?

I find Odoo CRM very easy to use, making it accessible even for someone with basic project management expertise. It seamlessly connects with all our internal applications and systems, ensuring smooth integration with everything we use in-house. We've been using it as our main project management tool, internal ticketing system, and attendance monitoring system for more than two years, and it fulfills all these roles effectively with numerous features. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Initially, it was quite confusing as we had never used a CRM before. Review collected by and hosted on G2.com.

Vikash M.
VM
Vikash M.
Chief Marketing Manager
Small-Business (50 or fewer emp.)
"Great E-commerce Store Management for My Small Clothing Store"
5/5
What do you like best about Odoo CRM?

Their e-commerce store management is great been using it for a while for my small clothing store. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Their isnt something i dislike about odoo except of their sales team calling uneccessary in the beginning. Review collected by and hosted on G2.com.

PP
Pramod P.
Enterprise (> 1000 emp.)
"Streamlined Sales Management with Effective Integrations"
4.5/5
What do you like best about Odoo CRM?

I like the seamless integration with other Odoo apps, which streamlines our workflow by eliminating manual handoffs between systems. The intuitive, customizable pipeline makes managing the sales process efficient and transparent, providing us with clear, real-time visibility into opportunities. It helps our team focus on closing the right deals faster. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

Some features require a learning curve and additional customization, and performance can slow down as the system scales or when multiple apps are heavily integrated. Review collected by and hosted on G2.com.

David Z.
DZ
David Z.
Managing Partner
Small-Business (50 or fewer emp.)
"Effortless CRM Transition, Superior Usability Over Salesforce"
4.5/5
What do you like best about Odoo CRM?

I really like how Odoo CRM is simple to use. The process to convert a lead into an opportunity is easy, and it doesn't take much time or effort to set it up. Compared to Salesforce, it's more visual, which makes us very happy. Another great aspect is how it integrates with all the other apps within Odoo, sharing information seamlessly. I'm very pleased with it so far. Review collected by and hosted on G2.com.

What do you dislike about Odoo CRM?

It could have a little bit more functionality. Review collected by and hosted on G2.com.