Verified User in Civil Engineering
UC
Verified User in Civil Engineering
Small-Business (50 or fewer emp.)
"Very good customer service, and quick replies"
5/5
What do you like best about ODK?

I really liked the very fast customer service and quick replies and help. Review collected by and hosted on G2.com.

What do you dislike about ODK?

A little pricey maybe for some projects. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"ODK is excellent for field research applications"
5/5
What do you like best about ODK?

This is the best survey hosting platform for fieldwork I have used in my career. Highly recommend to all. The new ODK cloud hosting platform also greatly streamlines the experience compared to earlier iterations of the software. Review collected by and hosted on G2.com.

What do you dislike about ODK?

In the past, I have been concern about the difficulty of linking interviews across forms (e.g., using data from one form to prepopulate another). But I recently see that ODK has added a new feature that has addressed this. I think that's a great addition. Review collected by and hosted on G2.com.

AS
Abdullatif S.
Mid-Market (51-1000 emp.)
"A great platform for humanitarian survey research"
4.5/5
What do you like best about ODK?

ODK is a clear-choice when seeking a highly functional and organized platform for launching and managing several large-scale surveys in an offline format. Review collected by and hosted on G2.com.

What do you dislike about ODK?

ODK is not always capable of handling non-standard language inputs, and can occassionally malfunction in restricted national environments / locations with poor connectivity and outdated hardware. Nevertheless, these issues are minor and can be corrected through manual procedures. Review collected by and hosted on G2.com.

Leonardo V.
LV
Leonardo V.
Cloud services development engineer
Small-Business (50 or fewer emp.)
"Centralization of data collection and access through OData"
5/5
What do you like best about ODK?

The highlights for us have been 3 things:

-The ability to collect data in a centralized and non-duplicated manner.

-Collect data in areas that do not have an internet connection.

-Access to information through OData, to process the data of each project and generate different types of reports automatically (Google sheets, Geojson, Charts, Maps and databases among others). Review collected by and hosted on G2.com.

What do you dislike about ODK?

I have no complaints. But I would like a panel to change the aesthetics of the website. For example, some way to change the colors of the website. Review collected by and hosted on G2.com.

MC
Marina C.
Small-Business (50 or fewer emp.)
"Easy and very practical software to use!"
4.5/5
What do you like best about ODK?

With ODK, it is easy to create your questionnaire. Review collected by and hosted on G2.com.

What do you dislike about ODK?

It's not always easy to adapt the final form of the questionnaire as desired. The level of customization is somewhat limited. Review collected by and hosted on G2.com.

BP
Borja P.
Postgraduate Researcher
Research
Small-Business (50 or fewer emp.)
"An essential solution for data collection in settings with limited internet access"
4.5/5
What do you like best about ODK?

There is much to like about ODK, but probably the most important aspect is that delivers completely on what it promises. ODK is an integrated data collection tool, which covers all its aspects; from the creation of the data collection instruments, to the collection of the data by the interviewers and the aggregation of the data in the server. All of these elements work effectively and in a very user-friendly manner. Unlike other solutions, I never felt that my efforts or data could be compromised, and I have never experienced a single issue which I could not resolve in a very short time.

I was particularly impressed by how easy is linking the tablets to the server and how well ODK handles different versions of the forms, even when the data collection is ongoing.

On top of that, the support offered by ODK is exceptional, always responsive, and effective in solving doubts and issues.

I can't recommend this solution enough, and I will continue using it from now on without question. Review collected by and hosted on G2.com.

What do you dislike about ODK?

In my opinion, the greatest flaw of ODK is the need for an Android device to truly preview the forms being developed for data collection. While it is possible to create the forms without such device, it is important having access to one to learn what interviewers will see during the interviews. The preview tool in ODK Central is sub-optimal, as presents it presents the question in a very different way than in tablet running ODK Collect.

There is also room for improvement in how roster or repeat question are handled. That is, when the same follow-up questions are asked about the options selected in a previous question. Questions need to be repeated in the form rather than being generated automatically, as it would be fitting.

The visual aspect of ODK Collect's interface is serviceable but it could be improved.

Form building in ODK would benefit from a repository of examples, which users can access directly. Review collected by and hosted on G2.com.

Patrick B.
PB
Patrick B.
Small-Business (50 or fewer emp.)
"Best platform for large scale data collection"
5/5
What do you like best about ODK?

ODK provide and end to end solution with intuitive interfaces both mobile and web, while performing perfectly. The cloud offer is cheap compared to the time and effort it saves, and the confidence that goes with. Also the support is great and fast, plus that it's provided by the original creators of the product. Review collected by and hosted on G2.com.

What do you dislike about ODK?

There are still some features that we need in special cases, for ex. Opening enketo forms in read-only mode, or more complex users and roles management, but most of these features are rather work in progress or not depending directly on ODK. Also, I would like to have a root or super admin user that can revoke or be the only one to give admin roles. Review collected by and hosted on G2.com.

Daniel K.
DK
Daniel K.
Enterprise (> 1000 emp.)
"Great experience with ODK"
4.5/5
What do you like best about ODK?

Simple to set up, seamless functionality in the field, and the support was top notch. When I had trouble implementing an idea, support service offered plenty of suggestions and seemed inclined, when necessary, to take ideas to their product development team. No complaints. Review collected by and hosted on G2.com.

What do you dislike about ODK?

There was nothing that I really disliked about ODK. Everything worked well. Review collected by and hosted on G2.com.

Dhruv J.
DJ
Dhruv J.
Manager IT
Mid-Market (51-1000 emp.)
"ODK - Offline/online data collection done simply"
5/5
What do you like best about ODK?

ODK offers a simple yet robust interface for online/offline data collection, which works on practically every device - new/old without the dependency on a good fast internet. Review collected by and hosted on G2.com.

What do you dislike about ODK?

ODK can't incorporate too much logic in the data collection form and also is slow to process images/attachments. The interface that receives the data requires technical assistance to setup initially. Review collected by and hosted on G2.com.

TL
TJ L.
Enterprise (> 1000 emp.)
"ODK - Just Brilliant"
5/5
What do you like best about ODK?

The service provided by Yaw - I've not experienced such fantastic service before - 10/10

Ease of use - for both the end user and administrator, This is very important for me as i have users all over the world where English is not the primary language - The language options available are fantastic and the ability to use it worldwide is fantastic for me

Number of functions available e.g: GPS, Time, Date, Camera, etc etc

Data storage by ODK Review collected by and hosted on G2.com.

What do you dislike about ODK?

The only issues I've had so far with ODK are errors when I go into the database to fix some errors entered by our users. After discussions with Yaw, we have come up with a potential solution which I will be trialing over the next month, so to be honest, I don't know what ODK can do better. I would give my experience with ODK as an administrator to others, a user and a customer a 10/10. ODK has literally changed the way I work for the better. Review collected by and hosted on G2.com.