1. [Home](https://www.g2.com/) 2. ... 3. [Video Conferencing Software](https://www.g2.com/categories/video-conferencing) 4. [Ocular Discussions](https://www.g2.com/products/ocular/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7c7056c1663106773e59506cff059439/ocular.png "Product Avatar Image") ![Reward for good Ocular reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/39118/medal.svg "Reward for good Ocular reviews") ](/products/ocular/reviews) [ Ocular ](/products/ocular/reviews) (22)4.7/5 Ocular provides an enterprise AI agent platform that orchestrates AI agents, communication channels, and back-end systems to manage end-to-end customer journeys across customer service, sales, technical support, collections, onboarding, and other high-volume operational workflows. The platform supports voice — both inbound and outbound — through Ocular’s own agentic calling engine, allowing calls to be managed natively without relying on third-party voice orchestration platforms. It also supports AI human replicas, chat, video, email, embedded copilots, and more, all connected to customer systems such as CRMs, ERPs, ticketing platforms, payment systems, and internal tools. Ocular is designed to go beyond simple AI responses. Its agents can execute actions, share context across channels, escalate to humans when needed, and operate across multiple business verticals with enterprise-grade governance, auditability, and orchestration. Show More * * * ### 80.0 Nps Score Already have Ocular? ### All Ocular Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Ocular: Video-Commerce used for? ](/discussions/what-is-ocular-video-commerce-used-for) What is Ocular: Video-Commerce used for? 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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Ocular+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Focular%2Fdiscuss%0aAsk+Ocular+questions+and+get+answers+from+expert+users+in+our+Ocular+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 4 years ago More Options - [ # Can I use in any software? ](/discussions/can-i-use-in-any-software) I want to in my company software. 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[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Ocular+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Focular%2Fdiscuss%0aAsk+Ocular+questions+and+get+answers+from+expert+users+in+our+Ocular+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/ocular/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7c7056c1663106773e59506cff059439/ocular.png "Product Avatar Image") ### Have you used Ocular before? Answer a few questions to help the Ocular community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Focular%2Fdiscuss%3Fsmall_ask%3Docular) No ## Top Contributors in Ocular 1 ![Hamza S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamza S.") HS Loading... ### [Hamza S.](https://www.g2.com/users/3cbb2228-4f5c-4e40-a845-9b804dd19f6b "Hamza S.") Software Engineer. 1 pt