OCTOPOS is, in general, very convenient and easy to use on both the front and back ends. Its capability to handle all kinds of products, including groceries, non-grocery items, produce, seafood, and deli items, makes it an excellent POS. They have a great and prompt support team. Credit due where it is, they have been evolving faster and in a good way. The back office has improved significantly over the past year, resulting in simplified inventory management. Review collected by and hosted on G2.com.

There is really nothing about disliking the POS. However, this is an app-based POS running on Android. Once in a while, some minor bugs disrupt synchronization among POS, PAX, and the printer. Exchange of items is also a little tricky. Review collected by and hosted on G2.com.

Octopos immediately stood out for three key reasons:Unmatched User Experience: Octopos has a remarkably intuitive interface. My training time with new staff and owners has been drastically reduced, allowing my customers to become profitable faster.Seamless Transition & Reliability: The conversion process for my existing clients was smooth, and the system’s stability post-installation has been exceptional. My customers are spending less time troubleshooting and more time serving their own customers Review collected by and hosted on G2.com.

To be honest, I can't find anything that I dislike. Review collected by and hosted on G2.com.

What really sets this POS apart is its commitment to constant innovation. Unlike many other systems, it’s clearly designed with retail businesses in mind. It handles every part of my store’s operations smoothly.

I also appreciate how frequently the platform gets new updates — it’s great to see fresh improvements that actually add value for us. Review collected by and hosted on G2.com.

Some of the online syncing integrations were a bit tricky to set up initially, but those challenges were resolved over time. The Octopos team has been very responsive to feedback and proactive in improving the experience. Review collected by and hosted on G2.com.

What I like best about Octopos is its innovative and forward-thinking approach. The team truly values collaboration, making every partnership feel genuine and productive. Their strong operational systems and data-driven mindset make working together efficient and impactful. Most importantly, the people at Octopos are passionate, reliable, and committed to achieving meaningful results — which makes supporting them both easy and rewarding. Review collected by and hosted on G2.com.

What I dislike about Octopos is that, at times, its fast-paced and ambitious environment can make it challenging to keep up with priorities or communication across teams. The company moves quickly — which is great for innovation — but it can occasionally lead to overlaps or delays in alignment between partners and internal teams. Additionally, because Octopos is always evolving, processes and structures can change frequently, which sometimes creates a short adjustment period. However, these are growing pains that come with progress, and the company’s willingness to listen and adapt usually turns those challenges into improvements. Review collected by and hosted on G2.com.

I have been working with OctoPOS for the past year, during which time we have onboarded a variety of businesses, including grocery, retail, hardware, and liquor stores. All of these clients are extremely satisfied with OctoPOS and the range of features it offers. Additionally, the team at OctoPOS genuinely cares about their customers.

I know I can always reach out to them and receive the support I need. The onboarding process is straightforward and efficient. When I requested a new feature from the development team, they delivered it within just one day. As a broker and reseller of POS systems, I am truly glad to have found OctoPOS, and my clients share this sentiment. Review collected by and hosted on G2.com.

I really have nothing negative to mention. The more we use OctoPOS, the more it continues to impress us. Review collected by and hosted on G2.com.

We been with Octopus for about 3 years, it was wonderful experience as the team at Octopos are great and always accommodative, i experience they evolve and achieve quite a few mile stones to where they are now, still the team is great and they accommodate all our requests though they have to go through several releases, I wish them a very good luck to grow and be competitive and continue to keep the bar high Review collected by and hosted on G2.com.

Menu, new sku's printing, missing sku's collection last but not least team Review collected by and hosted on G2.com.

The system is amazing, since I’ve started to sell and use it it’s never gone down(over 2 years).

Their support is amazing and fast! Review collected by and hosted on G2.com.

I wish they would deploy the payment devices still. But not a big deal it just made the process a little easier. Review collected by and hosted on G2.com.

The team at Octopos POS is top notch. They are extremely helpful and knowledgeable. They make it extremely easy for our clients to move into their system. Clover and NRS customers have been very satisfied moving over to this product. Review collected by and hosted on G2.com.

We don't really have any issues with Octopos POS. Review collected by and hosted on G2.com.

Huge shoutout to the team! The customer service from onboarding to implementation has been amazing!!! truly excellent support! Review collected by and hosted on G2.com.

there is no downside to using Octopos. The only downside is that i did not find them sooner! Review collected by and hosted on G2.com.

Excellent to work with, adaptive and great loyalty program built in. Review collected by and hosted on G2.com.

Younger company so a few small bugs, but nothing major Review collected by and hosted on G2.com.