Elsa Yuriko T.
ET
Elsa Yuriko T.
Quality Systems Director
Enterprise (> 1000 emp.)
"Easy friendly, intuitive and flexible."
5/5
What do you like best about Octave Reliance (ETQ Reliance)?

It is flexible to adapt to your needs maintaining the out of the box configuration. Very intuitive for a user to fill out a form and follow a workflow. Visibility of the status per record and the pending activities per user. ETQ has an efficient customer support. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

It would be good to have the ability to save my filters in the view. I would also like to assign training to a user (today only through training groups). Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

Hello Elsa, thank you for taking the time to review ETQ Reliance! Glad to hear the platform is helping you standardize and giving you better visibility into your quality program. The recent ETQ Insights Winter 24 update adds Administration Center fields to the QDL, which might address one of the gaps you mention. Reach out to me (aanderson@etq.com), or your Account Team, and we can connect you with the right folks to help with that.

KM
Komal M.
Quality Systems Administrator
Mid-Market (51-1000 emp.)
"Highly recommended!!"
5/5
What do you like best about Octave Reliance (ETQ Reliance)?

What I love about ETQ Reliance QMS is how easy it makes everything. It’s super customizable, so you can tweak it to fit exactly what you need, which saves a ton of hassle. Everything’s in one place—document control, CAPA, you name it—so you’re not jumping between systems. Plus, it’s really user-friendly, which means the whole team can get the hang of it without feeling overwhelmed. It just makes managing quality so much easier. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

What I dislike about ETQ Reliance QMS is that the customization options, while powerful, can sometimes feel a bit overwhelming, especially for new users. Setting up complex workflows might require extra time or help from support. Also, the system can occasionally feel a little slow when handling large amounts of data, which can be frustrating during busy times. A bit more streamlining in these areas would make it even better. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

Hi Komal, Thank you for sharing your experience with ETQ Reliance QMS. We're pleased to hear that the platform has helped streamline and centralize your quality management processes, saving you time and reducing errors. We also appreciate your feedback; it is invaluable to our continuous improvement efforts.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"EtQ G2 Review"
4.5/5
What do you like best about Octave Reliance (ETQ Reliance)?

I personally enjoy the customizability of EtQ and the ability to create and alter wprkflpws to our liking. While being customizeable, it also provides an ease of use to create these workflows and custom forms with ease. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

My personal gripe with EtQ is the difference between their CG and NXG version. Although i compeltely understand the reasoning for focusing on their clpud versiom (NXG), due to cpmpany requurements, it is likely that we will be unable to migrate over to NXG in the future. I love to see the updates being made to NXG, but am a little disappointed that some of those lovely settings/upgrades wont be coming to CG. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

We're pleased to hear that EtQ Reliance QMS is helping you with document management and revision control. We are making every effort to provide an upgrade path from CG to NXG, and we hope to continue working with you to ensure a successful transition.

LM
Luigi M.
System Administrator
Mid-Market (51-1000 emp.)
"Good software with flexibility and benefits with a good support team"
5/5
What do you like best about Octave Reliance (ETQ Reliance)?

I like it because its been a great help with data management and has a nice customizable interface that adapts quite well to our needs. I like creating and configuring new modules, it meets our audits and is easy to use for all modules. I loved it. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

When I try to upload and attachment it freezes and generally slows down a bit. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

Hi Luigi, we're glad to hear that you're enjoying the flexibility and benefits of ETQ Reliance QMS. We appreciate your feedback, and please make sure you share it through our product feedback tool on ETQ Campus. Our Product team uses that feedback to prioritize enhancements.

Waylon F.
WF
Waylon F.
IFF EtQ Developer
Enterprise (> 1000 emp.)
"ETQ is the future!"
5/5
What do you like best about Octave Reliance (ETQ Reliance)?

ETQ out of the box modules are designed around industry standards and they seem to put a ton of research in to finding those common practices rather than guessing or assuming. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

For my company, we do not have a way of connecting to the Database for quarries. This can make it difficult to make mass changes. If there were more method options available other than IP Sec Tunnel usage, it would help. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

Hi, Waylon, Thank you for sharing your positive experience! We appreciate your feedback and are pleased to hear that ETQ Reliance QMS is helping to connect your sites globally and enforce corporate policies. We have launched new technology for our quality database that can eliminate the need for a VPN tunnel, depending on your needs and system configuration. We'll connect you with your account team to discuss!

AM
Alejandro M.
Quality Engineer
Mid-Market (51-1000 emp.)
"ETQ is an excellent platform with functions to connect records through modules. I love it"
5/5
What do you like best about Octave Reliance (ETQ Reliance)?

I love ETQ for its easy-to-configure features, dozens of modules, and attractive document management interface. I love its easy access and improved efficiency, document organization and storage, and the connectivity across modules. I really liked all of that. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Needs to improve document downloads and documentation a bit. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

We're thrilled to hear that you're enjoying the easy-to-configure features, modules, and document management interface of ETQ Reliance QMS!

PR
Pablo R.
ISO Systems Manager
Small-Business (50 or fewer emp.)
"ETQ Reliance QMS is excellent for storing documents and keeping us organized"
5/5
What do you like best about Octave Reliance (ETQ Reliance)?

I love this easy-to-use system and its excellent features. Addtionally, it was easy to implement. I love that everything is in one place, its easy to navigate, and I can manage data and understand standard procedures. Its really helpful. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

There nothing I can say I dont like, so far so good. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

Hi Pablo, we are delighted to hear that ETQ Reliance QMS has been beneficial for you in reducing the number of audits and improving accuracy when tracking documents. We strive to provide a solution that helps solve problems and improves efficiency for our customers.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"I like ETQ, but with some reservations"
4/5
What do you like best about Octave Reliance (ETQ Reliance)?

ETQ is relatively easy for our users to learn and use. With a quick how-to guide or training session they're able to login and complete their necessary document or training tasks. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

Sometimes I spend a lot of time searching for ways to make (what should be) simple configuration changes. I wish there was a User Manual for administrators - if there is one, I wish I could find it. The training units available in the ETQ Academy are very narrow in scope, so I have trouble finding the course(s) that respond to my questions. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

It's great to hear that ETQ Reliance QMS is helping with record-keeping for employee training and document control, especially for audits. We're committed to continually improving our platform to better meet your needs, and we appreciate your feedback on how we can enhance our user guide resources.

KK
Kady K.
System Administrator
Small-Business (50 or fewer emp.)
"Being able to manage the supply chain with this software is excellent"
5/5
What do you like best about Octave Reliance (ETQ Reliance)?

In general, I love this product because it has adapted wonderfully to our team and we have grown with it for years. I love the information storage in the documents and its management system, the learning curve is perfect. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

It works correctly and I have not experienced any problems. Review collected by and hosted on G2.com.

Response from Angela Anderson of Octave Reliance (ETQ Reliance)

Hi Kady, we are thrilled to hear that ETQ Reliance QMS has been a valuable tool for your team's supply chain management. Thank you for sharing your positive experience!

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Enterprise (> 1000 emp.)
"Not just a Quality Management System.....Much More!"
4.5/5
What do you like best about Octave Reliance (ETQ Reliance)?

It's a one stop shop for our Quality, Environmental and Safety systems. We have implemented several of the modules including, CAPA CI, Change Management, Records, Document Control, Meeting Minutes, Centralized Reporting, Incident Reporting, Observation Records, Task Management, and Permit Control. We have customized most of the modules we use which is a benefit and one of the reasons we chose ETQ many years ago.

Reliance is used by many team members on daily basis. Being able to use single sign-on has been a significant benefit to our team members as well. I have worked with ETQ products for years and truly appreciate the customer support which has helped in the ease of integration. Review collected by and hosted on G2.com.

What do you dislike about Octave Reliance (ETQ Reliance)?

For someone that doesn't have an IT background the designer is a bit confusing however the ETQ Academy training, community and customer support has been a big help. Review collected by and hosted on G2.com.