---
title: Octave Reliance (ETQ Reliance) Reviews
meta_title: 'Octave Reliance (ETQ Reliance) Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 621 reviews by the users' company size, role or industry
  to find out how Octave Reliance (ETQ Reliance) works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 621
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Environmental, Quality and Safety Management
  url: https://www.g2.com/categories/environmental-quality-and-safety-management
---

# Octave Reliance (ETQ Reliance) Reviews
**Vendor:** Octave  
**Category:** [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 621
## About Octave Reliance (ETQ Reliance)
Octave Reliance® (formerly ETQ Reliance) is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as manufacturing, medical devices, electronics, heavy industry, food and beverage, pharmaceuticals and automotive, use Reliance to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. Octave Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Reliance QMS provides customers with a suite of fundamental capabilities and a set of core applications that optimize quality management programs: • Document Control • Change Management • Audit Management • Corrective Action (CAPA) • Insights Advanced Analytics • Training Management • Suppliers, Materials and Chemicals • And more Reliance customers have long relied on its comprehensive, cross-industry portfolio of QMS applications to advance their quality programs and meet critical business goals. With Reliance NXG, customers can now accelerate their quality journey into the resilient and adaptable world of cloud-native quality and safety management, advanced analytics, controlled ubiquitous access and enterprise digital transformation. Reliance NXG allows customers to effectively future-proof their quality management systems and provide a powerful catalyst to digital transformation in their organizations. The technological foundation of Reliance NXG is based on four value pillars: usability, flexibility, visibility and scalability, enabled by advanced cloud-native technologies and a transformational vision. • Usability: The solution’s new search capability enables users to quickly find anything within the system, with enhanced navigation to streamline the user experience from any device. • Flexibility: New integration features, built upon a multi-tenant architecture, allow customers to break down the barriers that limit collaboration and keep up with changes in their business. • Visibility: Digital transformation efforts will drive QMS solutions deeper into an organization’s enterprise technology stack. Powered by Insights analytics, workflows can be configured to automatically classify events, improving the speed and accuracy of decisions. Users are provided not just with better information, but also guidance that can be used to streamline investigations and root cause analyses. • Scalability: The cloud-native QMS enables enterprise-wide quality processes, providing support for any number of users, any volume of data and any configuration with a high availability architecture with no single point of failure. Customers in regulated markets can leverage expedited validation and risk-based verification in Reliance to reduce testing effort required. Octave Reliance was originally founded in 1992 as ETQ and has main offices located in the U.S. and Europe. To learn more about Octave Reliance and its various product offerings, visit https://www.octave.com/products/asset-performance-management/reliance.



## Octave Reliance (ETQ Reliance) Pros & Cons
**What users like:**

- Users enjoy the **ease of use** of Octave Reliance, highlighting its simple workflows and convenient administration. (44 reviews)
- Users value the **user-friendly interface and customizable features** of ETQ Reliance, enhancing performance and interaction. (28 reviews)
- Users value the **customizability** of Octave Reliance, enabling tailored solutions that enhance organizational efficiency and functionality. (27 reviews)
- Users value the **customization options** of Octave Reliance, enhancing usability and tailoring it to their specific needs. (26 reviews)
- Users value the **user-friendly document management** in Octave Reliance, enhancing interaction and performance throughout the organization. (22 reviews)
- Flexibility (19 reviews)
- Module Customization (19 reviews)
- Module Integration (17 reviews)
- Users appreciate the **reliable and responsive customer support** from ETQ, enhancing their overall eQMS experience. (16 reviews)
- Centralization (14 reviews)

**What users dislike:**

- Users find the **missing features** in Octave Reliance hinder their productivity and limit functionality significantly. (14 reviews)
- Users highlight **feature limitations** in ETQ Reliance, citing poor mobile capabilities and overwhelming customization options. (13 reviews)
- Users find the **limited customization** options frustrating, hindering efficiency and complicating the onboarding process. (12 reviews)
- Users express frustration over **missing functionality** in Octave Reliance, particularly regarding reports and mobile capabilities. (12 reviews)
- Users find the **lack of user-friendliness** in ETQ Reliance frustrating, especially during onboarding and workflow customization. (11 reviews)
- Complex Setup (10 reviews)
- Users express frustration over **poor customer support** , experiencing delays and inconsistency in assistance for their queries. (9 reviews)
- Complex UI (8 reviews)
- Users find that the **learning difficulty** with advanced features and training modules can hinder effective use of the system. (8 reviews)
- Limited Options (8 reviews)

## Octave Reliance (ETQ Reliance) Reviews
  ### 1. ETQ is one of the best QMS product in the market -based on Agile Platform and Integrated approach

**Rating:** 4.5/5.0 stars

**Reviewed by:** Priyanka C. | Program Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

ETQ is good to go for most of the Industry as its rule engine is based on Industry standard Quality frameworks and provides an Integrated environment to achieve the best quality protocols within the firm. It's cost-effective in a more extended run.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The tool can be more effective for Oil & Gas if the Audit Management & CAPA modules are more fine-tuned than Oil & Gas Safety protocols. Covers most of the norms but yes their is always area of improvement

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

SaaS model is good, but Scalability can be much better if the modules can be scalable both horizontally and vertically as well (functional aspects)

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Fundamental challenges were addressed by the tool:-
1. Quality Management system encompassing enterprise or at least Strategic Business Units
2. Integration with other tools for end to end visibility
3. Cloud based Solutions - SaaS model

  ### 2. The best alternative for accelerating business processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alban X. | System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

It adapts well to any business need, offers workflow automation, including task completion, 
escalation, and approval required at every level. It tracks change management and assists the quality control management team with setup and implementation across all projects.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The pricing compared to others is not very competitive.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Evaluate well from the outset whether this solution exactly meets the company's requirements, as subsequently, the possibilities of adoption are limited.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

It has been found to be very useful in quality management and compliance monitoring which helps reduce risk.
It makes it possible for us to check that all rules are followed in terms of compliance and help automate document management which helps provide a central storage location. It helps generate alerts at the right time when a problem occurs and provides information to the right people to help mitigate and resolve problems.

  ### 3. ETQ Reliance - Power of Quality Management at your fingertips!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

ETQ Reliance provides the flexibility to select the best offering and configure and integrate the software with internal systems to meet your organization's needs.   

The software benefits from an ongoing improvement program to use current technologies and configure and integrate systems to meet your business needs to support Quality and HSE Management activities.  

Through the support of professional technical consultants to the ETQ Academy - ETQ provides a collaborative and open way to shared information and network with other Reliance clients, which is an exciting and inclusive way to get the most of the software and help to develop future versions.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Frequency of changes in product Roadmap.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Streamlining and simplifying processes to ensure data flows effectively from external sources to Reliance to drive efficiency in nonconformities.  Leadtimes and improved interaction between globally located business and external stakeholders.

  ### 4. Recommending ETQ Reliance to a colleague

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pushpahansa R. | Lead QMS Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about Octave Reliance (ETQ Reliance)?**

I like that Reliance is highly configurable and one does not need to know much of coding to be able to add features for the users

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The new UX/UI changed who Reliance looked completely. Needed a huge learning curve to configure

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Attend user conferences, interact with other users who have been using reliance for a while get their opinions and make your own decision.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

After we upgraded to the  New UX/UI we have run into many issues that are currently being worked on by etq and being resolved.

  ### 5. ETQ 2020

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marcella Y. | Supplier Quality Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The platform is easy to implement, and the linking between documents and modules is a great feature.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The current inability to highlight by dragging in text fields and boxes slows down workflows for users and is very frustrating.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Make sure you have a well-educated team when implementing ETQ. It is a great product, but it needs an internal support team.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

ETQ has allowed us to move away from old office software and has created a way to analyze data in real-time and make process improvements.

  ### 6. Workflow efficiency and process control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen P. | IT Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Extremely strong enterprise quality management system that allows significant flexibility in workflow design. Allows for robust integration with other tools as well unique ways to report and notify people within the organization that assignments are due. Low learning curve to design custom business processes

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Tech support can be slow however they are generally responsive and speak in clear English. Some "bugs" are known but not dealt with in older versions. Very large emphasis on their SaaS offering which can turn off large organizations with export control restrictions

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We have governed all of our quality processes inside Reliance. We have taken a bunch of very disparate old tools and consolidated them into one platform where processes can be controlled and linked to each other.

  ### 7. Excellent eQMS Software and Support!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharif F. | Quality System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

Ease of use, setup, and prompt support. Great implementation team! Our organization has had a great experience so far with moving our systems to ETQ. We started implementation this year and have successfully implemented various modules, both out of the box and custom. The ability to design, create, and maintain custom made modules in ETQ was a major reason why our organization chose ETQ. Also, having interactions with other organizations using ETQ and their use cases has helped to solve various issues we have had.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

I wish ETQ Reliance had integration with ETQ Insights and ETQ Helpdesk, Training etc. Additionally, I wish the mobile app was included in implementation, although I understand why it is not. Integration with Helpdesk would be great to link issues to our platform. ETQ training/help as its own area is nice, but if it were linked to ETQ would be better. For instance, if we could force users to complete certain system usage trainings before using the system, that would be great.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Do your research on what modules are offered and what they include- you may find something that you didn't consider, or that offers functionality that your organization does not currently have. There are various modules that we did not initially consider that we ended up implementing, in addition to designing custom modules.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Moving databases to the cloud. Paper-based systems are now digital and more organized. Systems for which we had no platform now have a home and are integrated with other systems. For instance, our Risk Management systems are now better integrated with both existing and new systems. ETQ has made various system improvements in our organization more streamlined. We have saved a lot of time and money by having one interface where our systems live. This saves time and money on both the user side and the Admin side. Our benefits continue to grow as we continue to use ETQ.

  ### 8. ETQ is a all around great database for your management system needs.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jackie K. | Management Systems Facilitator

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

I like the one stop shop ease of ETQ.  There are several modules within the system allowing you to do so much through one database.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

It thinks too much.  It can tend to lag in response.  You can be typing and it is still thinking so you have to type all over again or it gets the last half of your typing and you have to start all over.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

I like the availability of the support team ( even though right now I am strugling to get updates on where we are with the environment updates) they usually respond quickly.  There is also an academy which has several training modules for using and how tos of the system.

  ### 9. Management Systems Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roger P. | Regional Quality Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

ETQ Reliance is configurable, which means flexible to match the organization's needs!  ETQ connects all the processes for seamless interaction and transparency for the organization, so no more silos.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Organizations, especially in the EU, would benefit from having the out-of-the-box Energy Module available again.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

ETQ Reliance is a great out-of-the-box tool, and ETQ Academy is a great learning resource for all of your users.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Handling nonconformance communication and tracking is a must for large organizations.  ETQ makes it easy!

  ### 10. Awesome tool for all Quality processes with trendy features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about Octave Reliance (ETQ Reliance)?**

Workflows are configurable to your processes. New module/application development is a lot easier.  Can do interlinking between the modules and processes to have everything under one application. Views and integration Out of the box features and usability.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Maintaining user access is time-consuming if you go the conventional way. There are single sign-on capabilities that make this easier too.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Great tool with many functionalities that you can make use of for improving or streamlining your processes. a great way of centralizing the repository and interlinking different processes

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We use etq reliance for all our quality processes and have received excellent kudos for the features we have implemented. Document Control - Centralized document repository for all documentation enterprise-wide, Corrective and Preventive Actions, and monitoring them to closure, Managing audits, Training records for users, Controlled change management for the application, as well as have developed an application for GDPR regulatory requirements.

  ### 11. ETQ is a complete QMS, it really helps companies stay in compliance, up to date & they improve alot

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danielle P. | Sanitation & Regulatory Affairs Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

As the title suggests, ETQ is a very complete QMS. The system really helps companies stay in compliance and  up to date on their tasks. ETQ is continually improving the system, making it better as it goes.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Due to the continual improvement, you do have to upgrade revisions often to get the most current features which can be a hassle sometimes.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

This has drastically changed our paper based system for the better.

  ### 12. Reliable digital QMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt G. | Lead Software Engineer ETQ QMS, Camstar MES, TalentLMS, Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

ETQ Reliance increased our efficiency and quality through flexible design and easier-to-use configurations. A global platform to support our operations all year-round.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Employee Training module because it requires plenty of components to set up such as Requirements and Requirement Groups.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Able to use a single module for all applicable Quality and Compliance Records that need regular updates, end-users of all locations can easily manage and access available documents and records.

  ### 13. ETQ Reliance enterprise solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

Reliance allows for enterprise wide access to users with minimal set up time, and gives them a large amount of training through Academy to get them started.  Easy to scale to more users in many different geographical locations.  Very responsive customer support for issue resolution and upgrade roadmap support.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Still using 2017 has it's limitations, but 2020 and the NXG platform should fix a lot of UI navigation and visual issues.  Performance issues sometimes occur with locations.  Sometimes resolving issues can be extensive because of the many different tables where data resides.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Get the Gold level support package so that all the Academy and 24/7 support are included.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Getting all Quality data into one application while providing workflow, document control, and audit capabilities to many different locations around the country.  Supporting consolidation efforts to reduce risk and standardize many different business processes.

  ### 14. We are On-Prem Users and enjoy our EtQ Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Waylon F. | IT Programmer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

EtQ is always willing to assist with our needs and help us when we are up against the wall.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Being On-Prem creates challenges for us, but its the nature of the beast. I do wish the cost reflected the fact that we do most of the work.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

There really isn't a comparission! EtQ's QMS is the total package.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Electronic Routing and Document library.

  ### 15.  One  Location for Systems that is Adaptable to Business Needs

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about Octave Reliance (ETQ Reliance)?**

I like that this platform allows our company to have one main location to store documented information and execute processes. Users can easily see their assignments to know what to work on next. Work flows are standard. It is configurable to suit our business needs, terminology and processes. It can also integrate with other systems.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Customization makes it challenging to upgrade. Location is the primary driver for settings and division. As our company becomes more centralized, location lines are blurred, making it difficult to share information. Data is hard to extract; you need an add-on tool or to create database views that are harder to maintain. No out-of-the-box solution for monitoring employee activities across the different modules.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We are sharing global information, processes, and ideas.  We are able to track outstanding actions to be completed.

  ### 16. What a great system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jolynn J. | Quality Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

I like how easy it is to use, and you don't need to be a tech genius to move around in it!

**What do you dislike about Octave Reliance (ETQ Reliance)?**

I wish I could assign some functions to certain groups without giving them access to everything.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Easier to move documents around and locate who has them. I spend less time tracking down who and what needs to be approved.

  ### 17. Overall, a good experience with the system.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amir F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

The reliance system is configurable, which is extremely important to ensure that internal processes can be supported and tailored to meet intended needs and goals of the organization. 

Furthermore, purchasing a suite option allows for continued growth and centralizing of data into one manageable area.

Options to build profiles with external data is very useful for user experience and for lookup within Reliance. 

Reliance can be user friendly and intuitive if designed correctly, so it's important to ensure that the initial setup is done correctly.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Current versions of Reliance may not be as great as previous versions. It seems as though there is a push to limit the amount of flexibility of what an organization can do. 

Furthermore, features that used to exist do not exist anymore or have been curtailed. I hope they bring back the flexibility of Reliance 2017 and previous versions before that.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Future versions may not have the same flexibility as previous versions. However, overall, Reliance experience has been good.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

As with many organizations, we have found it helpful to manage data. As an organization that uses Reliance to support safety and quality management systems, it's important to be able to centralize data relative to reporting, audits, corrective actions, and risk assessments. The configurability of the system permits for tailoring an out of the box application, which allows us to be able to support internal processes. As we continue to grow, we expect to explore additional applications within the Reliance suite to support other internal needs and areas as well.

  ### 18. A modern platform that streamlines business transformation efforts.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Granit G. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

User-friendly interface. Real-time data synchronization. A very fast query of the product by multiple fields. The flexibility of delivery with agile inbound and outbound processes. Offers lower inventory costs and improve turn-over with advanced inventory allocation.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

It fully covers all the features for quality management, on this side we have no complaints. The option package can be better structured with the price ratio.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We have eliminated downtime. Previously the data synchronization delays made the work very difficult. The inventory process took much more time and human resources than now

  ### 19. User friendly and customizable software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Easy to configure with the Reliance designer to be compliant with our internal procedures

**What do you dislike about Octave Reliance (ETQ Reliance)?**

We lost some simple features (e.g: to select very Quickly a keyword, a name in a form...) with the new version of Reliance

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Keep the form and workflow as simple as possible !!

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We manage our NC, audits, problem solving, employee certification in the same tool.
We propose a unique software instead of several (or instead of manual tracking)
Same software = software already used by everyone = training on new module easier !

  ### 20. ETQ is one of the best Quality Management System - Integrated, RObust and Scalable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek G. | Senior Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Best part about the Product is the holistic approach taken in Integrating it with other tools and Apps (even though it can be improved more)

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Best part is its applicable to wide range of industries and uses Industry specific Quality norms

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Go for it - one of best QMS products present in the market

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Basic Issues handled by ETQ Reliance are 
1.Cloud Native Quality Management platform
2. Its compatable to 40 + apps making it quite robust
3.Analytics driven insights

  ### 21. Great Platform for Quality tools integration.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ronit R. | Quality Engineer I, Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

A great tool to integrate as well as visualize.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

It makes easier for users to work on a single platform instead of navigating on different platforms

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Great Tool to integrate.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

I am trying to integrate different tools like RFI, PPAP etc using ETQ Reliance

  ### 22. ETQ fixed a broken process and provided a single source for needed information.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael D. | Enterprise Data Architect, Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Being able to find process and maintenance information in a single location for all business locations.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Nothing as of yet. It has helped fix disjointed information.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Start slow and roll out modules as you gain competence. Doing too much at one time can derail the project.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Providing a single source for all information instead of having to hunt it down. And it encompasses all manufacturing locations so all can use the same source information.

  ### 23. Potential

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leona C. | Quality Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

ETQ is very customizable, and the customer service is outstanding.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

etq reliance can be slow and has a large learning curve esp for the customizable module.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Understand the background of this software. Make sure that you fully understand the capabilities of etq by doing the academy training.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

for one our change managment/ qms is no longer paper base. this helps with searchability and traceability.  The team also helps with the validation of software and configurations.

  ### 24. ETQ is a good Quality Management software with CAPA & PPAP modules integrated across modules

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abhishek G. | Program Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Best part is its a Inetgrated tool comprising ETQ,Risk Assessment & other key features

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Well tool is robust but the overall value is created if the enterpise license is bought

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Best tool in the QMS space and good to Opt for on longer run.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Problems addressed by the tool are
1. Robust Quality Management TOol
2.Risk Assessment & associted workflow
3.Advance Analytics and reporting

  ### 25. EtQ Reliance Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris J. | S, Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The software has the capability to be configured for your business needs in many different ways

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The more advanced that you would like to configure you need to have lots of experience with the system or be a developer of the code base they use.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Going from a paper system to a digital checklist system.  Easier to control the data and see where the issues are at.

  ### 26. Seeing operational benefits

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Railroad Manufacture | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

EQT Reliance saves me time! Knowing who the action owner is and when that action is due streamlines project management and reduces unnecessary follow-ups.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

One struggle with utlizing EQT Reliance is that not all personnel are "tech savvy" but that is part of improving data caputre and moving towards a digital world.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Reliance is improving supplier quality, not only with requirement management but with centralized performance measurements!

  ### 27. excellent tool for managing documents, great functionality and high security standards.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 07, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

One of the most outstanding aspects that this software acquires, is that it supports a great aggregation of actions in multiple processes in one place, which is very useful since we can perform various job skills to conclude more quickly the constant work that is executed, without excluding that it is relatively easy to configure to adapt to the functional purposes that each particular company develops, mentioning that in the same way it is a wonderful solution ready to use.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The support we have acquired with this system has been totally unpredictable at times, because implementing a high level of more advanced and better features in its technical support, would not be bad at all, since it is annoying to be in a project in progress and this application presents problems and can not be solved with agility and speed, for the continuity of such work, which is a harmful inconvenience because it results in a significant labor delay.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

ETQ Reliance is ideal for systems that are to ensure the quality of some product or service in particular, in which different levels of staff that a company acquires, can access these documents in common for work with similar work performance, in different projects in their development areas, without excluding that its interface is very intuitive including its basic functionality as a home page, meeting their expectations to promote a good initial experience for each user.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We can emphasize that ETQ Reliance is used in our organization in multiple franchises related to our executive environment, which fascinates us to use it since it unifies all these platforms that we have, to manage different significant points to an environment of requirements or alternative data for prevalent uses, from one module to another, since it is not only a solution for document control, task management and among other peculiarities of this software, but it helps us to complement all the activities and commercial needs that we eventually execute.

  ### 28. Great System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

It's easy to access, and it keeps all data stored in one system.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

I don't think there is anything I don't like; I believe there is always more to learn about the system.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Document Control is a huge plus and training. It sends alerts on training pass due and training needed; I love this system.

  ### 29. Change your digital processes and lead them to success with etq reliance.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

With etq reliance's system you can have qualified data management tools, which can balance your business operations, so that their balanced functioning allows you to open channels for transferring metadata, to handle rich coding, to qualify statistical data, to write form traffic, to configure programmatic connectivity, to communicate independently of methods for activating negotiation procedures, organization of work guarantees of sales impulse, systematization of code sharing and password encryption, reduction of business information errors, are naturalized by a software represented by a black logo with shading and warm pink with a custom composite font design, with three letters characteristic of a programmatic adjustment filtering operation and enriched transaction margins.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

A download error from its base platform, causes corporate deficiencies to occur in etq reliance according to intelligent commerce standards and remote cloud support by this system, so that its level of recognition of multimedia content is disproportionate by not allowing the saving of the analytical properties corresponding to the connection sharing schemes financed by this program, so that its operation begins to be compromised by not having an accurate response to the commands exercised to write simple programmatic movements of report growth relationship, being its technical management of projects and incorporation of qualifying analysis decreased by this inconvenience of encrypted origin.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

etq reliance system has been recommended since its arrival on the market because it is a software capable of financing computerized addresses for business presentation traffic, the provision of web support conditions, the opening of customization link management configuration naturalization's, the demonstration of cyber security in the cloud, the writing of proven analytical load transfers, systematization of direct consultation of computer route processing guarantees, emergence of open source tasks, power of area configuration relevance, enriched multiple compatibility, centralization of secure access leveling standards, make the programming of this platform fully capable of being recommended to other users.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

The direct servers and simple network work connections exercised by this system have been recognized and activated for online media verification, dynamic content placement management, configuration of regular api schemes, exchange of business formation sources in the cloud, access encryption of shared networks for a successful business exercise, the establishment of asset control regulations, the positioning of presentations, a close monitoring of analysis sharing, differential writing of close technical reports, creation of profitable organizational efficiencies, are among the uses provided through etq reliance's platform to keep a large amount of segmented auditable data in motion.

  ### 30. Still a relatively new user learning the system

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The system is fairly intuitive and easy to learn. The system has also mostly been easy to configure for our needs thus far.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The inability to use Google Docs with the system

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Problem: Needed a centralized place to store all QMS documents
Benefit: The system automatically captures the meta data

  ### 31. ETQ Reliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 08, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

I like that that the system has good out of the box solutions, but is also customizable.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The customizations needed a bit more support from IT than I was hoping.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Right now, we are just managing our document control system with ETQ Reliance.  We plan to implement further modules of the QMS.

  ### 32. Experienced User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 09, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

A comprehensive integrated solution that brings us tools we would not have received on our own.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Training module very difficult to use; reporting is not very good

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Get org. buy-in before bringing out new modules

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Recording and addressing customer issues (CF/CAPA).  Improved document control.  Automated calibration recording

  ### 33. System is great, service is not as good

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

Flexibility in building the exact form I need

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Service needs improvement.
1. Billable support package is a minimum of 40 hours. Sometimes need a half-an-hour help - and that cannot be done, so you are left with a bad choice: either spend 40hours for a 1/2 hour issue or leave issue un-treated. (these 40 hours will expire after two years)
2. Help is often done as a "help-desk-ticket", so back-and-forth which causes many times to a delayed response, if the issue is not extremely easy. It could be that the customer does not explain the issue in "IT terms", but support should be more flexible.
3. It happened twice at least, where teams did not respond in a timely manner (more than a week to respond or forgot to respond)
4. "Promotion" support was cancelled (transferred to "customer" although was promised)
5. A designer manual (pdf) might be helpful. eacademy does not have many topics in detail.
6. "Use of a module" is not available as a training tool. Only ~5 minute demonstrations in eacademy. Need a full recorded video on how to use a module in different scenarios (such as "calibration").

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

The system is great, very flexible to your needs. Configuration support is very costly, so either be prepared to pay or have someone in your staff support with java and scripting.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Managing the QMS in a better controlled fashion.
Increased visibility to everyone of issues, a central location for complaints, NCRs, and Corrective actions - for all parties to see (not just the Quality team)

**Official Response from Liz Pardo:**

> Thank you for your feedback. We are sorry to hear about your disappointment with customer service. We strive to provide great customer service, so we want to work with you to make this right. Please feel free to reach out for specific issues but we do want to address your concerns above. 

1.	Time with Professional Services Consultants to assist in configuring or developing ETQ Reliance applications is billable. Hours are purchased in blocks (typically 20 or 40 hours) but consumed as needed. Many ETQ customers leverage these hours to pull in ETQ expertise on an ad-hoc basis to help with advanced configuration, scripting, integrations, etc.

2.	ETQ strives to provide great support, and rectify issues as soon as possible. Our goal with ETQ Campus is to provide resources at your fingertips with our growing Library that is full of knowledge base articles and materials.  This library expands weekly. If answers aren’t found , our Support team can help. To expedite time to solution, send us all pertinent information to allow us to replicate issue and make recommendations. If your Ambassador prefers to share their screen we would be happy to jump on a Zoom meeting, or an Ambassador can call us direct at 520-351-0614.  

3.	In the situation where we have missed the mark, we take feedback seriously and case closure surveys are reviewed weekly. These coachable moments make us better, improve our team’s knowledge and the customer experience.  

4.	We pride ourselves in allowing our customers to be independent and self-sufficient. With regards to promotions or moving configurations from one environment to another, we have developed automated tools and related training to allow customers to promote on their schedule, without having to put in a request for an ETQ resource.

5.	Thank you for the recommendation in providing additional manuals, we will pass this along to our product team.

6.	Academy provides foundational knowledge of out of the box solutions. When looking for a more detailed demo, our Solutions Engineer team would be happy to assist. This can be organized by your Account Executive or Customer Success Manager. In addition, the built-in Help in the ETQ Reliance platform provides more detailed application guidance. That said, we are always looking for opportunities to add more content to help our users and will take this feedback into account.


  ### 34. A fully optimized product to meet my all needs.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Puneet M. | Lead Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The cloud based automation is the best part to meet and manage my product without any difficulties.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Nothing at this point as its following the best standard and approach.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

It's helps me in audit, manage all my needs and resources under a single cloud based  platform.

  ### 35. We are in Implementation phase of the first two modules, and we are having a good experience so far.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lais N. | Q, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Customization possibilities of the software.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Help Support is not exceeding our expectations

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Paper based process is being used by the comment for more than 20 years, and now we are moving to Digital process.

  ### 36. We have been using ETQ for 6 years now, it is great and user friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

I like how easy it is to customize a form to suit our business needs.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

I dislike hiccups in some configuration.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

It is a user friendly and easy to navigate in ETQ Reliance. I use ETQ Reliance for all sort of audits. Most of the auditees think ETQ is impressive as all different modules are associated and documents can be readily available all at once in a quick and efficient manner.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Document control issues and inefficiency in all sort of systems, such as complaints, internal  audit, supplier management

  ### 37. Et Reliance Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The ease of use for ISO 9001.  Linking the items between models like audits and capa.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

It is not always intuitive if you only use it a few times a year.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Keeping our change mangement items easily accessible.

  ### 38. ETQ Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** April 07, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The New Action form objects which can be used to generate another workflow

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The Errors we get when we are updating the Master Keyword Lists

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Building workflows which are used for Quality Management in our company

  ### 39. Open the box for a surprise!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The traceability of records and documents is bar-none!

**What do you dislike about Octave Reliance (ETQ Reliance)?**

While it can be a bit cumbersome to learn initially - once you have an understanding of how "EtQ" thinking works it's so efficient.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

The traceability benefits are so beneficial.

  ### 40. Very dynamic QMS solution delivered

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mac M. | Sr Tech System Analyst, Consumer Goods, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

The suite of applications will meet your most stringent corporate needs for managing Quality for your enterprise.  Supportive services to meet your needs and an engaged community to improve the best in class compliance software.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

EtQ has continually evolved the platform to meet current industry needs to better serve the customers.  Which is a great asset if you like off the shelf systems but can be having to catch up quick if you don't stay up on managing your software for an on premise solution.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

We had great success with thinking long term and road mapping our Quality needs vs all our current set of applications. That poised us with aligning leadership and securing the funding to launch and run a successful platform.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We have eliminated many legacy applications that have led is to consolidated metrics and reformed processes. Through our out of the box approach we have implemented a standard for document control and expanded delivery to our global markets.  We took this same approach and launched 6 additional applications within a year time frame.

  ### 41. ETQ

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Flexibility of configuration of the modules

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Set up as individual modules presents challenges pulling data together.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Corrective action and rot cause documentation.  Tracking and reporting of incidents (all types) greatly improved.

  ### 42. Great learning experience and small deep dive into ETQScript which I  needed a push to start with.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Prajna pradyotika M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

Very user friendly with great filtering techniques. Best in the market framework to deal with product quality.
Relatively easy to configure to fit company-specific processes but also a good out of the box solution.
Great aggregation of actions across multiple processes in one place.
SaaS or cloud availability

Able support all ISO management system needs (quality, environmental, occupational health, and safety
Great experience with User Management and Data Management

**What do you dislike about Octave Reliance (ETQ Reliance)?**

The scrolling capability in ETQ 2017 is not very good. It needs updates in future.
Ability to do drag and drop configuration is good, but you will need someone who can do object-oriented coding (Python-like) to really optimize if you don't use out of the box
Better, more up to date technical content. Each application really does the same thing in moving documents via workflow, but it would be good to have better technical content, e.g. ISO 14001 questions for audits.
Sometimes it creates problem to access Location Specific  data
Its not reliable with acceptance of special characters and Alt characters during data import
Attachment issue comes very often,such as with latest chrome version attachment of file gives issue

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

It's the top tier quality management tool in the market, It keeps on growing and improving with getting greater enhancements in each new releases.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Using Reliance ETQ, we are able to handle the access restrictions and approvals with easy to manage workflows.
The use of connection profile and Task profile is so easy which i like the most.

  ### 43. Easy to Customize

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ramya D. | Reliance Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

I like its quick and easy customization.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

I do not see any reason to dislike tool.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Design workflow and configure apps

  ### 44. Quality System Manager

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2019

**What do you like best about Octave Reliance (ETQ Reliance)?**

Module integration. Based on ISO 9001. Easily configurable.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Assist with problems when an IT ticket is submitted. The 2019 Patch was a significant issue.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

It's a great tool.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Centralized document location

  ### 45. ETQ for Quality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

The simpler forms and designing of the app

**What do you dislike about Octave Reliance (ETQ Reliance)?**

DB and server linking for maintaining sequences and static data values

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

yes.. I recommend

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Quality for both supplier and shopfloor

  ### 46. ETQ Reliance for Supplier Quality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 06, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

User Interface, Reporting and ease of development

**What do you dislike about Octave Reliance (ETQ Reliance)?**

It is bit slow and not that good on external systems integration

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

I recommend

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Supplier Quality, Document Control, CAPA etc.,

  ### 47. Nice and Easy Tool to use for quality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishnu T. | Staff Technical Product manager, Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2021

**What do you like best about Octave Reliance (ETQ Reliance)?**

Quality Plans, tracking defects, integrations

**What do you dislike about Octave Reliance (ETQ Reliance)?**

configurations, need more traing documents

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

easy Monitoring Return to vendor trasactions

  ### 48. Review on Reliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** September 11, 2019

**What do you like best about Octave Reliance (ETQ Reliance)?**

We like the flexibility in developing what we need within the system. We don't have to constantly wait for a quote for add a field or create a new form. We can go ahead and build what we want.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

It can become frustrating when multiple tech support work on a ticket and don't review previous comments.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We are working on consolidating multiple databases in various locations into one centralized location to include the ability to build metrics with live data.

  ### 49. Minimal User of ETQ Reliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** March 04, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

As a new ETQ Reliance user, I learned a lot by reviewing the modules in ETQ Academy.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

I don't use ETQ Reliance enough at this time to be able to respond to this question.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Attend the ETQ Customer Conference

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

Still too new to the product.

  ### 50. Pharma Implementation for the ETQ Reliance suite

**Rating:** 3.0/5.0 stars

**Reviewed by:** Richard C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2020

**What do you like best about Octave Reliance (ETQ Reliance)?**

Modular system, with the ability to implement only those modules that are needed and add value.  Unneccesary modules can be either disregarded or implemented at a later date.

**What do you dislike about Octave Reliance (ETQ Reliance)?**

Inconsistent application of programming interface and user access across the modules.   Many features have been touted by sales as pending over the past decade that still remain in 'development'.

**Recommendations to others considering Octave Reliance (ETQ Reliance):**

Clearly define your user requirements BEFORE starting implementation.
Ensure all users participate in the development of the features needed.
Prioritize the output, so that all parties can understand the 'interconnectedness' and priority of each item.

**What problems is Octave Reliance (ETQ Reliance) solving and how is that benefiting you?**

We have been able to reduce compliance risks by providing additional visibility into a myriad of systems, including training and document control.  Reduced overhead associated with the ongoing maintenance of these systems.


## Octave Reliance (ETQ Reliance) Discussions
  - [attachment limits](https://www.g2.com/discussions/25093-attachment-limits) - 3 comments, 2 upvotes
  - [&quot;How do i update closed document using webservices?&quot;](https://www.g2.com/discussions/etq-reliance-qms-how-do-i-update-closed-document-using-webservices) - 1 comment, 1 upvote
  - [How does one get the system elements updated to include ISO 13485:2016 and EU MDR 2017/745?](https://www.g2.com/discussions/etq-reliance-qms-how-does-one-get-the-system-elements-updated-to-include-iso-13485-2016-and-eu-mdr-2017-745) - 1 comment, 1 upvote
  - [Use will out of box application or modify to your existing processes?](https://www.g2.com/discussions/etq-reliance-qms-use-will-out-of-box-application-or-modify-to-your-existing-processes) - 1 comment, 1 upvote
  - [Reliance Error Message](https://www.g2.com/discussions/27288-reliance-error-message) - 2 comments, 1 upvote

- [View Octave Reliance (ETQ Reliance) pricing details and edition comparison](https://www.g2.com/products/octave-reliance-etq-reliance/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-04+22%3A43%3A22+-0500&secure%5Bsession_id%5D=d183491b-4c98-4455-b471-aec42f47ec50&secure%5Btoken%5D=dd936dc64c58e1848e3735560c0a50699f47ced744efa8cb57f52d5575f4cfa2&format=llm_user)
## Octave Reliance (ETQ Reliance) Integrations
  - [Acerta](https://www.g2.com/products/acerta/reviews)
  - [Augmentir](https://www.g2.com/products/augmentir/reviews)
  - [AWS Cloud Development Kit (AWS CDK)](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Infor CloudSuite Corporate](https://www.g2.com/products/infor-cloudsuite-corporate/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [Windchill](https://www.g2.com/products/ptc-windchill/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Octave Reliance (ETQ Reliance) Features
**Quality Management**
- Design Controls
- Audit Management
- Supplier Network Management
- Risk Management

**Health & Safety**
- Job Hazards
- Ergonomics
- Training

**Nonconformance**
- Conformance Records
- CAPA
- Change Management

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility
- Data Security

**Resource Management**
- Thresholding
- Emissions Monitoring
- Sample Tracking

**Quality System**
- Analytics & Reporting
- Real-time Collaboration
- Document Control
- Quality Processes

**Environment**
- Monitoring
- Waste
- Chemical Management

**Quality system**
- Document Control
- Collaboration
- Analytics and Reports

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

**Compliance Management**
- Inspections
- Audit Trail
- Compliance Plans
- Site Maps

**Audit & Inspections**
- Templates
- Workflows
- Corrective Actions

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Administrative**
- Dashboards and KPIs
- Reporting

- Device Integration

**Text Summarization**
- Text Summarization

**Risk Management**
- Assessments
- Operational Risk
- Supplier Evaluation

**Inspection Management**
- Templates
- Workflows
- Corrective Actions

**Data Security**
- Data Security

**Reporting & Analytics**
- Injury & Ilness
- Sustainability
- Near Miss
- Performance

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Compliance**
- Standards & Regulations
- Permits
- Certifications

**Generative AI - Environmental Health and Safety**
- Text Summarization

**Platform**
- Integration
- Security & Privacy
- Mobile Access
- Flexibility

**Services**
- Implementation
- Training & Learning
- Customer Support
- Professional Services

## Top Octave Reliance (ETQ Reliance) Alternatives
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