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UT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

3/4/2024

"Engage review"

4/5

What do you like best about Ocasta?

Ability to keep up to date with business updates in a simple, well-structured format Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

Would like the ability to pin or save messages that appear in a seperate section. Tapping on notifications to open the app frequently cause errors (app freezes or latest story does not show). No notification if an old story is updated. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thank you! I'm happy to hear the simple structure helps keep up to date.

We recently had an issue with notifications that was resolved last month, our apologies, we know that can be frustrating.

We've added your suggestions for pinning / saving and update notifications to our ideas tool for our product team to review.

Please give us a shout at support@ocasta.com with any more ideas or suggestions!

RA

Rob A.

Enterprise (> 1000 emp.)

10/18/2023

"The comms platform we were waiting for..."

5/5

What do you like best about Ocasta?

It's a one stop shop for everything we need to communicate within our teams Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

With the wealth of content, it can sometimes be difficult to locate what you're looking for Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Appreciate the feedback, Rob!

In our release going out this month, your admin team can add a quick search box to the home screen, so you can find things even faster!

JM

Jody M.

Enterprise (> 1000 emp.)

5/12/2023

"Engage helps everyone to manage their capacity & capability"

5/5

What do you like best about Ocasta?

An easy-to-navigate platform, removing friction and complexity for our end users in a fun and engaging way. Driving recognition and bringing the teams closer to each other and closer to the content that matters. They have the knowledge and tools to support our customer's needs, delivering and executing brilliantly every time. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

Engage has been a great starting block, though we recognised there were opportunities to build out from. Working with the experts at Ocasta, we can find solutions to our business needs collaboratively. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thank you, Jody! It's wonderful to hear Engage supports the people who matter with the content that matters.

Let's keep collaborating 🙌

AT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

10/18/2023

"Reliable and easy to use"

4/5

What do you like best about Ocasta?

Ease of use and visually engaging. As an admin user it's I find it straightforward and easy to learn and navigate. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

It seems to take a long time to add new features we may need/want and several meetings and calls with Ocasta in order to do so. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thank you for your feedback - it's really good to hear Engage is straightforward and easy to use!

We always want to get new features right, so spend time with customers like you to make sure they meet your needs. I'll pass your comments on to our product team :)

SP

Samantha P.

Enterprise (> 1000 emp.)

2/16/2023

"Fantastic tool, greatly received by users"

5/5

What do you like best about Ocasta?

The Engage platform is innovative and well thought out, providing a great experience for users. Publishing articles is a seamless experience and I love the fact that users can interact using emojis and comments. I also love that the tool can be personalised with things like banners, making it unique to our company and priorities and making important information stand out.

A big hit with our users is the recognition element as it's easy to use and perfect for recognising great behaviours instantly. Being able to add rewards to this is something that has been a huge benefit to our team and greatly received by users. Given the current climate, being recognised and being able to convert a reward into vouchers of your choice in seconds is unmatchable in my opinion.

When it comes to the team at Ocasta, requests are always fulfilled in a timeley manner, with super fast email responses and regular updates provided. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

I'm yet to find a dislike. On the rare occasion that a request may not be possible, the team are always thinking of alternatives and how we can make things achieveable. Review collected by and hosted on G2.com.

What problems is Ocasta solving and how is that benefiting you?

Previously we were having to use vouchers for recognition which takes time ordering and can also be costly in fees. We also had a system in place where regional managers would message us with people they wanted to recognise throughout the month which was admin heavy and time consuming. By having the function to add rewards to recognition, and nominate users who are able to directly handout these rewards, it's greatly improved both the experience for users and us as a team and these elements don't consume quite as much time. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thank you, Samantha! It's lovely to hear how much you and your staff are enjoying Engage!

Sounds like there's been some significant time savings and fantastic engagement for your team 🚀

CJ

Curtis J.

Retail Store Manager

Enterprise (> 1000 emp.)

10/4/2023

"Efficient Effective and Fun"

5/5

What do you like best about Ocasta?

The fresh look and feel it's a unique platform Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

There really isn't anything that comes to mind Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thanks for the kind words, Curtis! 💃

You may find the new calendar can drive that seamless consistency even further.

Appreciate it, Ben

See how Ocasta improved

AT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

10/18/2023

"Communicating to frontline teams has never been simpler"

5/5

What do you like best about Ocasta?

A single powerful communication and engagement platform for frontline teams. Teams can catch up on important news, read articles and recognise each other on desktop or on the go via the mobile app. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

Some smaller nice to haves not yet available on the platform. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thanks for your feedback, and it's great to hear Engage is working well for your teams both on the desktop and on the go!

f you have any specific nice to haves, please pop them over on our live chat, and I'll make sure they're on our product team's radar!

See how Ocasta improved

IB

Ian B.

Operational Readiness Manager

Enterprise (> 1000 emp.)

11/3/2023

"Great comms tool"

5/5

What do you like best about Ocasta?

Easy to use from an admin perspective and great for comms to staff. Brings comms to life rather than a vanilla approach you get from other software. Drives engagement. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

Nothing. Happy with all aspects of the platform Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thank you for the kind words, Ian 🙏

CD

Carl D.

Enterprise (> 1000 emp.)

10/11/2023

"Easy to use Eco-System"

5/5

What do you like best about Ocasta?

It's back end functionality is second to none and so easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

Data that comes out of the back end in terms of CSV has caused issues in terms of our reporting but this is being addresed Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thanks for the honest feedback, Carl 🕺

As you know, the team are working on the CSV export enhancements to include all the data you'll need. I hope that makes Engage easier for you and the team!

MB

Michael B.

Enterprise (> 1000 emp.)

2/10/2023

"Excellent communications and engagement platform."

5/5

What do you like best about Ocasta?

Ever since the initial meeting with Ocasta, we felt that Engage would be the right communications platform for our team. Easy to upload content, reliable and easy to use. It has a simple design and layout for our end-users. We have required additional development and working with Ocasta to get this completed has been seamless. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

The initial version of Engage we purchased was fairly limited on how we could set up the dashboard our end-users see. With the release of E3, we have had a lot more configuration options. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

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Thank you so much, Michael! Great to see how well Engage is working for your comms, reward and recognition!