The Observer Platform by VIAVI Solutions is a comprehensive network performance monitoring and diagnostics solution designed to enhance IT teams' ability to ensure network availability, productivity, and compliance. It offers deep visibility into network traffic, applications, and user experiences, enabling efficient troubleshooting and optimization of complex IT environments. Key Features and Functionality: - End-User Experience (EUE Scoring: Provides detailed insights into network, server, application, and client domains, facilitating the identification of performance degradation sources. - Traffic Visibility for Azure and AWS: Supports NSG flow log analysis for Azure and VPC Flow Logs for AWS, offering comprehensive visibility into cloud environments. - Enhanced Application Recognition: Utilizes Deep Packet Inspection (DPI and Application Identification (AppID to recognize thousands of business and non-business applications natively. - Unified Communications (UC Call Visualization: Transforms packet and flow data into actionable visualizations, tracing call journeys through network infrastructure to pinpoint UC performance issues. - Digital Certificate Analysis: Identifies non-compliant or expired certificates, enabling proactive management to mitigate security risks. Primary Value and User Solutions: The Observer Platform addresses critical challenges in network management by providing unparalleled visibility and analysis capabilities. It empowers IT teams to quickly isolate and resolve issues across various domains, ensuring optimal network performance and user satisfaction. By offering comprehensive insights into both on-premises and cloud environments, the platform supports proactive management and compliance, reducing downtime and enhancing overall operational efficiency.