Verified User in Government Relations
AG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"Awesome"
4/5
What do you like best about ObservePoint?

Tracking and data points to be strategic with decision making Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Not sure yet, haven’t used the product enough. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"User-friendly solution for cookie compliance and tag QA"
5/5
What do you like best about ObservePoint?

Excellent for both QA and compliance. Data returned in audit reports is exhaustive. Makes it very easy to identify what cookies are being dropped and technologies are running on the site. Journeys are very easy to create. Once the upfront work is complete, you can have a number of audits and journeys running as part of BAU that will cover off nearly all compliance and QA concerns related to tags. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

There's nothing I dislike specifically, the only thing I would say that the web side of things is so good, I would really like to be able to run ObservePoint on apps too as this would be a great addition to our QA capability. Review collected by and hosted on G2.com.

Kevin B.
KB
Kevin B.
Senior Digital Marketing Consultant
Enterprise (> 1000 emp.)
"ObservePoint Makes Tag/Cookie Scans Easy & Painless"
5/5
What do you like best about ObservePoint?

ObservePoint makes it easy to better understand what marketing & analytics tags we have implemented across our various websites and applications. The Journeys feature allows us to quickly identify all of the cookies that we are leveraging throughout the customer experience so we can accurately label and implement them into our consent management process. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Setting up Journey steps can be a bit tedious. Luckily, ObservePoint has a great support team that can assist! Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Enterprise (> 1000 emp.)
"Great tool for understaffed teams"
3.5/5
What do you like best about ObservePoint?

Observe point provides us with automated testing solutions and allows us to ensure our most important tags and events are firing reliably. It's a handsoff tool that allows us to confidently ensure we're collecting the right data at the right time across many different properties. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Observe Point does require quite a bit of initial setup. And can be a little difficult for the non technical person to set up. It can also be a little finicky to get the alerts and the rules set up in just the right way. Review collected by and hosted on G2.com.

Nicole E.
NE
Nicole E.
Director Marketing Technology
Enterprise (> 1000 emp.)
"ObservePoint - TRUSTED Partner"
4.5/5
What do you like best about ObservePoint?

Easy to implement, easy to integrate, easy to update. Simple dashboards built in that can be up and running in a manner of minutes. Low Admin management necessary to maintain the solution-set. Very nice holistic view of our complex web-ecosystem. Company is continually innovating. Good communication between ObservePoint PServices Team and clients. Really enjoy working with thier crew! Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Have not hit any walls with the organization or platform. Review collected by and hosted on G2.com.

GS
Gabriele S.
Head Of Sales
Mid-Market (51-1000 emp.)
"It's the perfect suite and platform to govern your digital properties"
4.5/5
What do you like best about ObservePoint?

THey are super commited on the result, very willing to provide customization Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Since it's a very complete platform sometimes it's not clear if using Observepoint or other solutions that make part of its job as well Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Good tool for Auditing."
3.5/5
What do you like best about ObservePoint?

Knowing the status and health of website tags. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Limitations on number of Audits, I can't audit the site daily due to no. of audits a re limited Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Data Governance Tool for staying on top of your website"
4/5
What do you like best about ObservePoint?

The abilities to consistently monitor high level user journeys is unmatched. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Sometimes it can be a little buggy and alerts will go off inadvertenly, but they're fixed easily. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"ObservePoint is a vital resource for our Data Governance and Privacy Complicance solutions."
5/5
What do you like best about ObservePoint?

I enjoy how the team at ObservePoint always keeps the platform updated with new features that make it easier to pinpoint pain points, especially with websites that contain a lot of content. Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

I wish that it offered more of a video playback solution to see where users get caught up in the journey. Review collected by and hosted on G2.com.

Verified User in Hospitality
IH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Expert review"
5/5
What do you like best about ObservePoint?

The way how the product works and the value of the findings Review collected by and hosted on G2.com.

What do you dislike about ObservePoint?

Time for the scan and I hope the report is short. Review collected by and hosted on G2.com.