Nylas is a very great software for for simplifiying the process of OAuth and the use of their API's Review collected by and hosted on G2.com.

It a bit difficult to get started since there is a lot of documentation and a lot of different ways to do things. Review collected by and hosted on G2.com.

Nylas makes it very easy to integrate with both Google and Microsoft-based emails/calendars and also legacy email accounts. We can use one API to work with all of those and don't need to worry about the housekeeping side of things. The scheduler is a really great tool for appointment creation. Nylas saved us months of work and is keeping us from having a lot of ops headaches. It is a joy to work with their sales and support team.

We are also excited about the new functionality they are developing. Review collected by and hosted on G2.com.

There is not much to dislike. Obviously, I'd always love lower pricing but compared to the engineering resources needed it's worth it. Review collected by and hosted on G2.com.

Their service is easy to use, and it allows us to sync with pretty much every email provider out there. Also, their customer support is fantastic! We couldn't be happier by using Nylas. Review collected by and hosted on G2.com.

They cannot do Bounce Checking, and their Reply detection could be a little bit better. But, I'm aware that they are working on improving the Bounce Checking. Hopefully, the Reply Detection is not that far down the line. Review collected by and hosted on G2.com.

Nylas made it easy to add two-way calendar syncing into our application. We saved countless developer hours by utilizing Nylas versus building an Office 365 and Exchange integration in-house. It also gives us the ability to expand to Google Calendar in the future.

Also, the support provided by Chris, Chase, Brayton, and the Customer Success team was top-notch. Anytime we had an issue come up, we had a response from someone the same day. That kind of support is invaluable when you're integrating with a third-party API. Review collected by and hosted on G2.com.

The speed at which updates propagate can be a little slow. It's not so slow that real users would notice, but it is noticeable during demos when you have your application and the calendar client open side by side. Nylas has told me that the new beta calendar API is quite a bit speedier. Review collected by and hosted on G2.com.

The Nylas solution was exactly what we were looking for and indirectly assisted with other needs we had as an organization. Their support as business partners is exceptional. IT is a pleasure to work with them, would refer to anyone without hesitation. Review collected by and hosted on G2.com.

Really nothing that we dislike. At this stage, we hope they develop other solutions we would need in the short term as quickly as they can so that we expand our dealings with them. Review collected by and hosted on G2.com.

The customer service was excellent and a very good turn around time for solutions when problems popped up. Review collected by and hosted on G2.com.

We built 80% of our solution on the ServiceNow side. It would have been nice to see Nylas do some of the lifting out of the box. Review collected by and hosted on G2.com.

Instead of maintaining, managing, and troubleshooting issues with Exchange, we can rely on Nylas to successfully manage the MS Exchange Integration. It gives so much time back to our ProdDev team, so we can focus on building exciting new features for our customers. Review collected by and hosted on G2.com.

There are specific nuances in wording when it comes to disconnecting accounts. For example, what we would consider "stopped" is not the same as "disconnected". So, there is a manual process in removing accounts that are no longer active. Review collected by and hosted on G2.com.

Nylas is easy to get started with and configured for your project. The Nylas API enables your team to build a powerful email/calendar integration spanning multiple providers (Google Workspace/Office365). On top of that are several other features that we found helpful, such as the sentiment analysis and readily available machine learning APIs that let you extract signature information or retrieve only the critical text from an HTML-heavy email. The Nylas support team is great and has answers for every step of your way. Review collected by and hosted on G2.com.

We found the server-side NodeJS package a bit lacking and isn't maintained quite as frequently. That said, the critical pieces were there, but at times we directly interfaced with the API using Axios. The documentation is massive, and it can sometimes be challenging to find what you're looking for.

While not a problem with Nylas, if you are looking at building an application that uses Google/Google OAuth with emails outside your domain and uses restricted scopes (reading/editing emails/etc.) Google essentially has a paywall for security that requires a relatively expensive audit. If you're building an app for use within your domain or just targeting Outlook365 then you have nothing to worry about. Review collected by and hosted on G2.com.

Reuseable UI elements and simple, well documented APIs. There is a good foundation for future enhancements in automated messaging and SMS to align with what exists today for email. Our support contacts have been pleasant and knowledgeable. The scheduling editor and event management tools in general are highly configurable. Review collected by and hosted on G2.com.

The inflexibility of hosted auth approach for the calendar API forced our hand into pursuing native authentication- if some consideration had been given to allowing a configurable ui element to tie into the hosted auth on nylas' end it would have saved quite a bit of time on our end. Although the documentation is thorough there are occasional contradictions/maintenance issues that can cause (albiet brief) delays in development. Review collected by and hosted on G2.com.

- integrates with every email service (that matters)

- 10x'd our development speed

- excellent documentation for the technical product

- very simple and easy to use

- staff are extremely helpful with any questions

- top notch security or compliance Review collected by and hosted on G2.com.

- not too much, honestly. Nylas removes the technical challenge of integrating with other email services, but not the organization challenges (working with IT teams at other businesses). over time, we'd love to see Nylas provide best practices on how to make it easier for IT teams to integrate their custom Office or G Suite setups with the product. Review collected by and hosted on G2.com.