Nylas has been a great partner and their API has been a blessing that solved a lot of business issues for us. Also, its documentation is by far more detailed than any other product out there. Review collected by and hosted on G2.com.

There is always scope for improvement, but Nylas team has always been attentive, hence there is nothing to dislike with our association with Nylas. Review collected by and hosted on G2.com.

The best thing about our experience with the product - aside from the fact that it does what we needed it to do - was the onboarding support. We needed to integrate calendar data into an existing system, and our developers were very familiar with the existing system, but not at all familiar with Nylas. As the business user who brought Nylas to the table, I was very happy with the fact that we had dedicated and readily available developer resources from the Nylas side that could directly work with the developers on my side to architect our solution. We were really pleased with the nearly immediate responses we got to questions we had, and the creative solutions suggested to some of our specific requirements. We had a lot of questions at the beginning and the team was very helpful in answering them; as we went on they were helpful in helping us to identify and understand some of the peculiar things about dealing with calendar data. Ultimately we got exactly the solution we needed, and I think everyone (from the technical and non-technical sides) is pleased with our decision. It's likely that the solution we created for one part of our business will be expanded to a different part of our business because of how successful the process was. Review collected by and hosted on G2.com.

The sales process was a little aggressive, but when I flagged elements that I did not like, someone else stepped in and handled my concerns. I would emphasize that there is nothing I dislike about the product - it's excellent! It's just the sales team I could do with less of - but that's often true with sales teams. Review collected by and hosted on G2.com.

We use Nylas to integrate Gmail and Outlook Email and Calendar API for users of our application, a sales engagement platform. Nylas was the first platform we came across for this use case. Review collected by and hosted on G2.com.

Nylas cannot

- Detect Email with Out of Office content

- Email tracking is not accurate and reliable. We had to write our code to make sense of the email tracking metrics

- The Calendar design and features are nowhere near Calendly. Review collected by and hosted on G2.com.

I love the speed and stability of the APIs - given how unstable the underlying services (Gmail, Office365, EWS) can be, what they have done is nothing short of magical. It's a dream to build off their APIs, and I've barely scratched the surface on some of their cooler neural network products! Review collected by and hosted on G2.com.

Some minor API limitations, but that's not a bother. The only thing I've shared with the team is it would be great to have startup pricing (e.g. free for the first few accounts, to help a developer build!) Review collected by and hosted on G2.com.

As a startup we needed to built an MVP as fast possible. The APIs and Integrations that Nylas had to offer allowed us to launch faster than we expected and with a fewer amount of developers involved. Also, their support team is exceptional, great response time and quality. Review collected by and hosted on G2.com.

The documentation could be improved. As the SDK is so big, it can be confusing at times, more code examples would help. The impact this could have is greatly reduced by the quality of their support team. Review collected by and hosted on G2.com.

We went the "build" route first when it came to our email provider + IMAP connectors, and it slowed us down a lot. When we started a larger refactor I wanted to see how we could cut out some of our complexity and instability, and I stumbled on Nylas. Their product does exactly what it's supposed to, and it does it well. Their documentation was clear which got us up and running very quickly. Everyone on their side who has assisted us has been an absolute pleasure. Review collected by and hosted on G2.com.

Nothin! Anything issue I've had they've been super helpful about and resolved in real-time. 100% of the issues I've had have been wetware defects on my end (aka me not reading the documentation properly) Review collected by and hosted on G2.com.

Supports lots of different calendar providers. Generally quick and friendly customer support. Decent documentation provided for their APIs. I love the webhook that tells us if a calendar connection has broken and needs re-authorization. Review collected by and hosted on G2.com.

Difficult setup process for Microsoft and Google verifications, though this isn't entirely Nylas' responsibility they could provide more straightforward direction for passing the verification process. Review collected by and hosted on G2.com.

Implementing the Nylas Scheduler has been one of the easiest integrations I've done. When we encountered issues or questions, Nylas support was prompt, friendly, and super helpful. Our client success manager is also great. I wasn't involved in the vendor selection, but from talking to others, Nylas Scheduler has delivered as promised. Review collected by and hosted on G2.com.

The only downside we've encountered is a bug with events set as "Out of Office" in Outlook calendar show up as available in the Nylas Scheduler, but they said it is a bug they are aware of hope to have a fix out shortly. Review collected by and hosted on G2.com.

Nylas is a really easy-to-use API. It's fast to set up and start using. I've integrated Nylas a couple of times, and I'm usually mostly done with the initial integration before the sales cycle is complete. Review collected by and hosted on G2.com.

It's not Nylas' fault, but getting verified by Microsoft and Google is a huge pain. Nylas is always available to guide you on that process, though. They even have 3rd party experts ready to hold your hand through the whole process. Review collected by and hosted on G2.com.

Nylas releases festures that matter the most to its customers. It makes integration with Google and Microsoft email, calendars, etc. really easy with a unified API Review collected by and hosted on G2.com.

The price to onboard with Nylas and get a security review is really high. If there were a way to reduce that cost it would be a no brainer to use Nylas. Review collected by and hosted on G2.com.