--- title: Nylas Reviews meta\_title: 'Nylas Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Nylas works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 60 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Nylas Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **API quality** of Nylas, simplifying integration with multiple email providers effortlessly. [(5 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159446&qs=pros-and-cons#reviews) Users rave about the **easy integrations** with Nylas, enabling seamless email connectivity with various providers effortlessly. [(4 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159588&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Nylas, enjoying quick integrations and a seamless onboarding experience. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159642&qs=pros-and-cons#reviews) Users value the **easy setup** of Nylas, enabling rapid onboarding and seamless integration with various email providers. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159201&qs=pros-and-cons#reviews) Users highlight the **seamless integration and powerful API** of Nylas, enhancing productivity and user satisfaction. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159327&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to complicated documentation and incomplete tooling for Nylas's v3 API. [(2 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940187&qs=pros-and-cons#reviews) Users experience a lack of **specific features** in API integration, leading to complicated troubleshooting challenges. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159287&qs=pros-and-cons#reviews) Users face **communication issues** due to incomplete tools for v3 and challenging documentation navigation. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970093&qs=pros-and-cons#reviews) Users find the **complexity of troubleshooting** a challenge, affected by the additional integration layer with email providers. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940176&qs=pros-and-cons#reviews) Users find **difficult navigation** in Nylas, primarily due to incomplete API tooling and complicated documentation. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970091&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nylas ##### 1. API Quality Users appreciate the **API quality** of Nylas, simplifying integration with multiple email providers effortlessly. [ See 5 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159446&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you like about Nylas? I like that the platform abstracts away the details of what upstream provider our users might use for email services. We have one API that we build fo ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ##### 2. Easy Integrations Users rave about the **easy integrations** with Nylas, enabling seamless email connectivity with various providers effortlessly. [ See 4 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159588&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 3. Ease of Use Users appreciate the **ease of use** of Nylas, enjoying quick integrations and a seamless onboarding experience. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159642&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 4. Easy Setup Users value the **easy setup** of Nylas, enabling rapid onboarding and seamless integration with various email providers. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159201&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 5. Features Users highlight the **seamless integration and powerful API** of Nylas, enhancing productivity and user satisfaction. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159327&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ### 5 Cons or Disadvantages of Nylas ##### 1. Learning Curve Users find the **learning curve steep** due to complicated documentation and incomplete tooling for Nylas's v3 API. [ See 2 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940187&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you dislike about Nylas? Explaining how Nylas works to our users can be complicated. The Nylas documentation is helpful, but can get technical. ##### 2. API Integration Users experience a lack of **specific features** in API integration, leading to complicated troubleshooting challenges. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159287&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "Perfect Fit for Email Integration" What do you dislike about Nylas? Since they built their API in a way that it can be used on most of the email providers there are a few specific features that you do not have when int ##### 3. Communication Issues Users face **communication issues** due to incomplete tools for v3 and challenging documentation navigation. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970093&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ##### 4. Complexity Users find the **complexity of troubleshooting** a challenge, affected by the additional integration layer with email providers. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940176&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "Perfect Fit for Email Integration" What do you dislike about Nylas? Since they built their API in a way that it can be used on most of the email providers there are a few specific features that you do not have when int ##### 5. Difficult Navigation Users find **difficult navigation** in Nylas, primarily due to incomplete API tooling and complicated documentation. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970091&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ## Top-Rated Alternatives [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/343c035a7260980d39f06b595d89f2cb/calendly.svg "Calendly") Calendly 4.7/5(2,646) ](https://www.g2.com/products/calendly/reviews) [ ![Chili Piper](https://images.g2crowd.com/uploads/product/hd_favicon/3b1fabcf389b5cd92472f52bcee4ea08/chili-piper.svg "Chili Piper") Chili Piper 4.6/5(736) ](https://www.g2.com/products/chili-piper/reviews) [ View All Alternatives ](https://www.g2.com/products/nylas/competitors/alternatives) ![Munkh-Orgil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Munkh-Orgil M.") MM Munkh-Orgil M. Small-Business (50 or fewer emp.) 6/3/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Best one platform integration for CRM" 4/5 What do you like best about Nylas? One-Platform for Email, Calendar, Schedule from any provider, and can be a feature of any Customer relationship management software individually. Review collected by and hosted on G2.com. What do you dislike about Nylas? You will have to wait 12-24h in order to get an answer to your issue. Unless you are a paid customer. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We were planning to implement email providers such as Gmail, Office365, etc. Fortunately, we found the Nylas One-Platform for email providers it saves us so much time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Abbas A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abbas A.") AA Abbas A. Small-Business (50 or fewer emp.) 6/3/2020 "Easy Integration and Great Documentation" 5/5 What do you like best about Nylas? Our integration was super quick for something so complicated as email integration. The support docs were very helpful and easy to understand. Review collected by and hosted on G2.com. What do you dislike about Nylas? Support response times have some room to improve. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Nylas has allowed our customers to view and send emails from our platform, see their calendar, and given them access to a meeting scheduler. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tribe A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tribe A.") TA Tribe A. Changing the world one App at a time! Small-Business (50 or fewer emp.) 5/21/2020 "Nylas has been great." 5/5 What do you like best about Nylas? Quick to integrate multiple email domains into our solutions. Review collected by and hosted on G2.com. What do you dislike about Nylas? None so far. Very easy to use and support when needed has been great. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: Give it a try. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? No problems yet. Very responsive. Docs are great and customer support very responsive and helpful. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") EC Verified User in Consumer Services Small-Business (50 or fewer emp.) 5/20/2020 "Nylas is the best!" 5/5 What do you like best about Nylas? Very developer friendly with lots of security certifications to give you peace of mind. Good customer service as well. Review collected by and hosted on G2.com. What do you dislike about Nylas? Some of the technical documentation can be a little unclear, and sometimes an API call can take a long time but it's not clear why. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Exploring how we can help our customers keep their contacts and calendar information synced with our app. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AL Adam L. VP Engineering Small-Business (50 or fewer emp.) 6/8/2019 "Huge time saver" 5/5 What do you like best about Nylas? Nylas has enabled our small engineering team to bring e-mail features into our product much more quickly than we would have been able to do on our own. In addition to providing a uniform interface across different email platforms, the documentation is full of helpful guidance and caveats that helped us cut down on the engineering time needed to build production worthy features on top of e-mail. Also, the support team has been truly amazing, they are both responsive to our questions and proactive about reviewing our integration and reaching out to us when new developments can help us with our specific use cases. Also, the pricing is transparent and easy to get started with. Review collected by and hosted on G2.com. What do you dislike about Nylas? There is no ability to limit the scope of e-mail sync, e.g. to exclude messages that are entirely from and to an internal domain or specific addresses, so even though Nylas has achieved SOC II, some of our customers are unwilling to have sensitive internal e-mail synced to any third party (be it us or our providers). The API performance is a bit inconsistent in terms of request latency for viewing email messages/threads. The only other tricky spot is that some provisioning actions must be taken through the dashboard with no API support. A full terraform provider would be great to integrate with the rest of our infrastructure as code deployments. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: Read all the documentation and if you have questions, contact Nylas to get help from people who know what they're talking about Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? E-mail sending and receiving is an important part of our users' workflow and we use Nylas to make e-mail a first class feature in our product which drives these workflows. We don't underestimate the complexity of creating and operating the mail syncing system they deliver. Frankly it would have been infeasible for us to bring these features to our product, especially across multiple service providers, without a product like Nylas. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") ET Verified User in Telecommunications Small-Business (50 or fewer emp.) 5/20/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Great platform and great team" 5/5 What do you like best about Nylas? Nylas makes it easy to add email functionality in your product. Their newly assigned Customer Success Rep is Top Notch! Review collected by and hosted on G2.com. What do you dislike about Nylas? Other than some production issues would be good to have a few more features in the API (like replay etc..) Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? including the email features into our product. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/30/2018 "Easy email and calendar integrations" 4/5 What do you like best about Nylas? Simple API for email syncing and sending, also calendar management and contacts management is easy. Seamless integrations with Gmail and Outlook and other email providers. And the best thing about it: they will handle all the problems related to IMAP syncing and bulk email sending for you, so you don't need to worry about it. This alone will save you many months of development time and stress. Review collected by and hosted on G2.com. What do you dislike about Nylas? If your volume is large (syncing thousands of email accounts and sending tens of thousands of emails every day), you will face some issues with 5-10% of your API calls every day, and syncing might be stopped for up to 1h for some email accounts, so you must plan for that when developing your integrations, add redundancies, handle outages and retry when needed. But you would face those problems anyway (and many, many others) if you were working directly with IMAP, so it's not an unexpected thing. Bulk email sending/syncing is hard. Also, the tech support is not very helpful/responsive sometimes. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: If you want to save time when developing email integration and email syncing, Nylas is the best option on the market right now. Just be careful when your volume is large or you need lots of fine-grained control over the email syncing. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? - Email account authentication (mostly gmail and outlook) - Email messages/email box syncing - Bulk email sending (large volume) - Google calendar integration Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Leo J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo J.") LJ Leo J. Ember developer via Toptal Legal Services Small-Business (50 or fewer emp.) 1/5/2018 "A very neat email client with some interesting features" 4/5 What do you like best about Nylas? It works spotlessly on my linux machine, was super easy to configure and it has some interesting options: e.g. I can send an email and ask nylas to reminds me to follow up on it if I don't receive any answer within a given time, or I can enable an option that will track who's opening the email I'm sending. Review collected by and hosted on G2.com. What do you dislike about Nylas? The lack of a proper calendar implementation. It would really be nice to: 1/ visualise the emails per day on a calendar 2/ be able to set appointments, meeting, etc and save that since these are things I often need to consult at the same time I'm writting/reading emails. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: Don't enable the email opening tracker for all your emails... that will send you a LOT of notifications, use it sparely only for the email where it really matters. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? I just wanted to move away from google's inbox and use the more environmental friendly email provided by lilo.org but to do so effectively I needed a nicer email client than the online solution that lilo provided. Nylas solved that for me and I'm now only using my lilo address thanks to Nylas. As mentioned previously, I also discovered some nice features with Nylas which helped me avoid missing on leads and opportunities 'cause I forgot to send a reminder Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") EP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 4/3/2018 "Unfortunately inmature product" 0/5 What do you like best about Nylas? Great potential: Single API for connecting to Google/Apple/Microsoft mail/calender/contacts Review collected by and hosted on G2.com. What do you dislike about Nylas? Immature product, i.e. initial sync takes a day for most customers Does not allow writing to the Apple services Do not allow you to access all fields (i.e. Gmail object ID needed to open a mail in gmail) Overselling their capabilities. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? None. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Mid-Market (51-1000 emp.) 1/17/2018 "Good alternative" 4.5/5 What do you like best about Nylas? Simplicity of usage and connectivity. Can able to connect to any mail box without much hussle. Review collected by and hosted on G2.com. What do you dislike about Nylas? Speed can be improved. Everything else is simple to use. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Real time synching Review collected by and hosted on G2.com. 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