--- title: Nylas Reviews meta\_title: 'Nylas Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Nylas works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 60 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Nylas Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **API quality** of Nylas, simplifying integration with multiple email providers effortlessly. [(5 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159446&qs=pros-and-cons#reviews) Users rave about the **easy integrations** with Nylas, enabling seamless email connectivity with various providers effortlessly. [(4 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159588&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Nylas, enjoying quick integrations and a seamless onboarding experience. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159642&qs=pros-and-cons#reviews) Users value the **easy setup** of Nylas, enabling rapid onboarding and seamless integration with various email providers. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159201&qs=pros-and-cons#reviews) Users highlight the **seamless integration and powerful API** of Nylas, enhancing productivity and user satisfaction. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159327&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to complicated documentation and incomplete tooling for Nylas's v3 API. [(2 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940187&qs=pros-and-cons#reviews) Users experience a lack of **specific features** in API integration, leading to complicated troubleshooting challenges. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159287&qs=pros-and-cons#reviews) Users face **communication issues** due to incomplete tools for v3 and challenging documentation navigation. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970093&qs=pros-and-cons#reviews) Users find the **complexity of troubleshooting** a challenge, affected by the additional integration layer with email providers. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940176&qs=pros-and-cons#reviews) Users find **difficult navigation** in Nylas, primarily due to incomplete API tooling and complicated documentation. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970091&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nylas ##### 1. API Quality Users appreciate the **API quality** of Nylas, simplifying integration with multiple email providers effortlessly. [ See 5 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159446&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you like about Nylas? I like that the platform abstracts away the details of what upstream provider our users might use for email services. We have one API that we build fo ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ##### 2. Easy Integrations Users rave about the **easy integrations** with Nylas, enabling seamless email connectivity with various providers effortlessly. [ See 4 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159588&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 3. Ease of Use Users appreciate the **ease of use** of Nylas, enjoying quick integrations and a seamless onboarding experience. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159642&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 4. Easy Setup Users value the **easy setup** of Nylas, enabling rapid onboarding and seamless integration with various email providers. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159201&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 5. Features Users highlight the **seamless integration and powerful API** of Nylas, enhancing productivity and user satisfaction. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159327&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ### 5 Cons or Disadvantages of Nylas ##### 1. Learning Curve Users find the **learning curve steep** due to complicated documentation and incomplete tooling for Nylas's v3 API. [ See 2 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940187&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you dislike about Nylas? Explaining how Nylas works to our users can be complicated. The Nylas documentation is helpful, but can get technical. ##### 2. API Integration Users experience a lack of **specific features** in API integration, leading to complicated troubleshooting challenges. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159287&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "Perfect Fit for Email Integration" What do you dislike about Nylas? Since they built their API in a way that it can be used on most of the email providers there are a few specific features that you do not have when int ##### 3. Communication Issues Users face **communication issues** due to incomplete tools for v3 and challenging documentation navigation. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970093&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ##### 4. Complexity Users find the **complexity of troubleshooting** a challenge, affected by the additional integration layer with email providers. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940176&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "Perfect Fit for Email Integration" What do you dislike about Nylas? Since they built their API in a way that it can be used on most of the email providers there are a few specific features that you do not have when int ##### 5. Difficult Navigation Users find **difficult navigation** in Nylas, primarily due to incomplete API tooling and complicated documentation. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970091&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ## Top-Rated Alternatives [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/343c035a7260980d39f06b595d89f2cb/calendly.svg "Calendly") Calendly 4.7/5(2,646) ](https://www.g2.com/products/calendly/reviews) [ ![Chili Piper](https://images.g2crowd.com/uploads/product/hd_favicon/3b1fabcf389b5cd92472f52bcee4ea08/chili-piper.svg "Chili Piper") Chili Piper 4.6/5(736) ](https://www.g2.com/products/chili-piper/reviews) [ View All Alternatives ](https://www.g2.com/products/nylas/competitors/alternatives) ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Small-Business (50 or fewer emp.) 3/29/2022 "Nylas for Microsoft Office 365 Integration" 4.5/5 What do you like best about Nylas? The staff from great and helpful from the start of the project up to the end. Review collected by and hosted on G2.com. What do you dislike about Nylas? So far nothing, everything works as expected. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We used Nylas API to integrate our Office 365 emails into our own software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/27/2021 "Great email integration tool for our marketing + sales automation platform - and exceptional support" 5/5 What do you like best about Nylas? We've used Nylas APIs in our platform to enable integrations with a number of email service providers to bolster our CRM capabilities. Nylas has worked great for our system, and we've been able to easily use the services for our needs. In particular, wanted to call out Nylas' exceptional support. After running into an unexpected, urgent issue related to a Google integration, Chris from Nylas' support team brought his went above and beyond to help us resolve. He was professional, competent, and sensitive to our timeline - and therefore very responsive. Very appreciative of the reliable support from Nylas, thank you! Review collected by and hosted on G2.com. What do you dislike about Nylas? No notable downsides! Happy with the product Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We've used Nylas APIs in our platform to enable integrations with a number of email service providers to extend our CRM capabilities. We were looking for a cost-effective solution to quickly get email integrations to work in our platform. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/8/2021 "Our Nylas reps have been professional and quick to respond. Docs are great." 4.5/5 What do you like best about Nylas? The single point of integration for email Review collected by and hosted on G2.com. What do you dislike about Nylas? Slow response times on webhook triggers. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We are solving the problem of giving users the ability to track job dates in our application and sync those dates with their Outlook calendars. This sync is 2-way, and allows users to manage those dates after syncing both from Outlook and our application, and the calendar will be updated in both places. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![William C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William C.") WC William C. Senior Product Manager Mid-Market (51-1000 emp.) 5/27/2021 "Seamless email integration for our customers" 5/5 What do you like best about Nylas? Easy to implement and Nylas maintains all the backend connections to various providers so we don't have to. Review collected by and hosted on G2.com. What do you dislike about Nylas? Google verification is expensive, but that is really a Google issue, not a Nylas issue. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: If you're looking to offload all the headaches and management of connecting to various email/calendar/contacts providers, Nylas is the answer. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? With Nylas, our customers can now send emails from our platform as themselves versus having them sent from an email address using our domain. Our customers didn't like having emails sent from our domain as they seemed impersonal to their clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/16/2021 "Great shortcut to get things done quickly" 4.5/5 What do you like best about Nylas? The fact their documentations are super thorough and explanatory is amazing, on top of that that the product makes it seamless to integrate with main Google APIs without having to go through the hassle of the entire Google infrastructure and chaos is key. Review collected by and hosted on G2.com. What do you dislike about Nylas? We haven't stumbled upon any main pitfalls yet - it delivered on what was promised - perhaps integrating with more Google APIs such as Sheets / Docs, etc. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: If what you aim for is quick integration with Google APIs - Nylas is definitely the way to go. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Integrating with Google APIs quickly and efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 12/1/2020 "Great idea, imature API" 0/5 What do you like best about Nylas? Easy way of supporting multiple email providers without having to build a specific integration for each one Review collected by and hosted on G2.com. What do you dislike about Nylas? - Worst support I've experienced in years. They make you debug their own API and you have to hand them in a report to try to make the case for them to fix their issues - Can be down hours at a time without any communication - No concept of support outside of PST hours - not even when their API is down - Ignore core bugs that render entire parts of their api useless for months - Obscure pricing - All in all I'm not happy with the decision of adding Nylas to our stack. Now we are stuck with them and they make it rather hard to switch out (e.g. not exposing real message ids, only Nylas message ids) Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Supporting multiple types of inboxes (Office365, Gmail, Outlook) without having to build a custom integration for each. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/15/2021 "Good product and adaptability, does the integration with providers easier" 4/5 What do you like best about Nylas? The realtime notification webhooks incoming from providers Review collected by and hosted on G2.com. What do you dislike about Nylas? As other SaaS existing bugs in product to be solved Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Realtime email and calendar synchronization to different providers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Fabio F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fabio F.") FF Fabio F. Small-Business (50 or fewer emp.) 2/21/2020 "One of the best APIs to work with" 5/5 What do you like best about Nylas? Simple to setup & a great developer experience. We've been able to support our large enterprise customers effectively with Nylas for years. Review collected by and hosted on G2.com. What do you dislike about Nylas? For our use case, there is not much to dislike. There are some times that we'd like certain filters added to the APIs, but nothing big enough that has hindered us from providing our product to our users. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: If you're looking to integrate into various email systems, then I'd highly recommend leveraging Nylas. I'm usually skeptical of APIs that work as aggregators (that connect across various different APIs), but Nylas has been a breeze to work with. We've saved a lot of time & effort by leveraging their APIs & expertise. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Our product requires to connect to a user's email inbox in order for them to send & read email within our product. With Nylas, we've been able to support this for our enterprise customers with little to no ongoing efforts. We've been working with Nylas for years and are excited to continue using them going forward. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Frank L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frank L.") FL Frank L. Small-Business (50 or fewer emp.) 1/24/2020 "Immature solution with frustrating and disappointing experiences" 1/5 What do you like best about Nylas? Mail API independence. Easy to use API. Friendly customer service. Over time issues do eventually get resolved. A lot of other features available like calendar integration (though we haven't implemented this in our own software yet) Review collected by and hosted on G2.com. What do you dislike about Nylas? Show stopping problems are ignored for months on end. When the problems on their side are realized, no accountability is taken and no real apologies given. They ask that you troubleshoot the API on your own and return with detailed logs and ways to reproduce. Even when you do this and they bring technical people onto the call, they won't know what to do about it or even understand the logs. Then they will insist that they don't see the errors in their own logs and suggest that it might not be happening, despite the logs provided clearly indicating that it is. After going back and forth with them regarding problems they'll begrudgingly admit that at some point it became a known problem and that they are working to resolve it. This usually means it'll be a couple more weeks before the problem goes away. If you're having problem with a specific group of customers like Office 365. They'll expect you to keep ferrying questions to them and having them try things despite the customer getting more and more frustrated. You'd think that they'd have some sample accounts with some integration tests for things like this. At some point they should realize that our clients are already frustrated with poor service and that we don't want to subject them to continuous troubleshooting. These people have jobs of their own and shouldn't be bothered with trying to assist Nylas in fixing issues for extended periods of time. The documentation is usually broken. When you helpfully inform them of this they'll helpfully inform you to create an account and fix it yourself. I seriously don't have all day nor the expertise to be fixing Nylas's documentation. Perhaps the documentation is so broken because they have customers making changes without enough oversight. Their response time for fixing issues has historically been so bad that we just build fixes and queuing systems around their service so that it just periodically tries again. Expect to do this if you go with them. You may even need to implement backup SMTP settings for when the service is failing on sending for time sensitive emails that need to go out. When you connect up an email account they don't really give you options for how you want it handled. So if you've got a webhook in place, expect it to start receiving ancient email from that account for a long time... even if you don't want or need that data. All of these problems being said... several of the issues we've faced have been resolved or you can work around them. A new customer signing up will hopefully not have as bad of an experience as we've had. We were with them before they switched to using APIs (when they were using IMAP and SMTP only). When they made that transition, that's when things seemed to get really bad for several months. Review collected by and hosted on G2.com. Recommendations to others considering Nylas: If you're using the API. Be prepared to write queuing service wrappers. Be prepared when users connect to receive a lot of old data on the webhook. Write code to ignore it if you don't want it. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Mail API Independence. We are hoping to make use of the calendar API at some point but have been reluctant due to all of the issues we've experienced with email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Steven L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven L.") SL Steven L. Co-Founder & CEO Small-Business (50 or fewer emp.) 2/2/2020 "Great way to work with email accounts" 4.5/5 What do you like best about Nylas? It's really easy to get started with connecting niche email accounts (e.g. IMAP, Zoho, Hosted Exchange) all while having a familiar API to work with. Their support is reliable too Review collected by and hosted on G2.com. What do you dislike about Nylas? Early days of Nylas were a bit rough but they've gotten better over time. Some iffy things you may run into: 1. You will get double charged for accounts if they change email services or if your customer "accidentally" logs in 2. It's tough to know the configuration your customer used. (e.g. I'd like to know what IMAP address they used) 3. Billing isn't transparent enough Review collected by and hosted on G2.com. Recommendations to others considering Nylas: Read the documentation fully and ask their team for help when you're implementing the API! You will run into some weird edge cases here and there but it's all well documented. Also, don't sync/send until your connected account is finished after the "initializing" state Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We use Nylas to send/receive emails from IMAP and Exchange accounts. It's made it easy so that we don't have to support all types of email infrastructures. Nylas is the swiss army knife for these accounts for us. Review collected by and hosted on G2.com. 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