--- title: Nylas Reviews meta\_title: 'Nylas Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Nylas works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 60 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- ### Nylas Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **API quality** of Nylas, simplifying integration with multiple email providers effortlessly. [(5 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159446&qs=pros-and-cons#reviews) Users rave about the **easy integrations** with Nylas, enabling seamless email connectivity with various providers effortlessly. [(4 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159588&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Nylas, enjoying quick integrations and a seamless onboarding experience. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159642&qs=pros-and-cons#reviews) Users value the **easy setup** of Nylas, enabling rapid onboarding and seamless integration with various email providers. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159201&qs=pros-and-cons#reviews) Users highlight the **seamless integration and powerful API** of Nylas, enhancing productivity and user satisfaction. [(3 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159327&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to complicated documentation and incomplete tooling for Nylas's v3 API. [(2 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940187&qs=pros-and-cons#reviews) Users experience a lack of **specific features** in API integration, leading to complicated troubleshooting challenges. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159287&qs=pros-and-cons#reviews) Users face **communication issues** due to incomplete tools for v3 and challenging documentation navigation. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970093&qs=pros-and-cons#reviews) Users find the **complexity of troubleshooting** a challenge, affected by the additional integration layer with email providers. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940176&qs=pros-and-cons#reviews) Users find **difficult navigation** in Nylas, primarily due to incomplete API tooling and complicated documentation. [(1 mentions)](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970091&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nylas ##### 1. API Quality Users appreciate the **API quality** of Nylas, simplifying integration with multiple email providers effortlessly. [ See 5 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159446&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you like about Nylas? I like that the platform abstracts away the details of what upstream provider our users might use for email services. We have one API that we build fo ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ##### 2. Easy Integrations Users rave about the **easy integrations** with Nylas, enabling seamless email connectivity with various providers effortlessly. [ See 4 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159588&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 3. Ease of Use Users appreciate the **ease of use** of Nylas, enjoying quick integrations and a seamless onboarding experience. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159642&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 4. Easy Setup Users value the **easy setup** of Nylas, enabling rapid onboarding and seamless integration with various email providers. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159201&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ##### 5. Features Users highlight the **seamless integration and powerful API** of Nylas, enhancing productivity and user satisfaction. [ See 3 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159327&qs=pros-and-cons#reviews) See Related User Reviews ![Jasper P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasper P.") JP Jasper P. Small-Business (50 or fewer emp.) 4.5/5 "Powerful Email API for Shared Inbox Development" What do you like about Nylas? Our team used Nylas to build a shared inbox, and it was an absolute game-changer. The Email API was straightforward to integrate, with well-documented ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you like about Nylas? Nylas has helped make email sending from our application seamless for end users. Users wanted to send emails to their contacts through our app, but di ### 5 Cons or Disadvantages of Nylas ##### 1. Learning Curve Users find the **learning curve steep** due to complicated documentation and incomplete tooling for Nylas's v3 API. [ See 2 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940187&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas for Email Integration" What do you dislike about Nylas? Explaining how Nylas works to our users can be complicated. The Nylas documentation is helpful, but can get technical. ##### 2. API Integration Users experience a lack of **specific features** in API integration, leading to complicated troubleshooting challenges. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1159287&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "Perfect Fit for Email Integration" What do you dislike about Nylas? Since they built their API in a way that it can be used on most of the email providers there are a few specific features that you do not have when int ##### 3. Communication Issues Users face **communication issues** due to incomplete tools for v3 and challenging documentation navigation. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970093&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ##### 4. Complexity Users find the **complexity of troubleshooting** a challenge, affected by the additional integration layer with email providers. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1940176&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "Perfect Fit for Email Integration" What do you dislike about Nylas? Since they built their API in a way that it can be used on most of the email providers there are a few specific features that you do not have when int ##### 5. Difficult Navigation Users find **difficult navigation** in Nylas, primarily due to incomplete API tooling and complicated documentation. [ See 1 mentions ](https://www.g2.com/products/nylas/reviews?filters%5Bsentiment_snippet%5D=1970091&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Using Nylas made building what would have been a fragmented and laborious implementation easy." What do you dislike about Nylas? Some of the tooling for their v2 API has not been carried over to v3. Additionally, navigating their documentation was difficult given the various API ## Top-Rated Alternatives [ ![Twilio](https://images.g2crowd.com/uploads/product/hd_favicon/1487565692/twilio.svg "Twilio") Twilio 4.1/5(530) ](https://www.g2.com/products/twilio/reviews) [ ![Calendly](https://images.g2crowd.com/uploads/product/hd_favicon/343c035a7260980d39f06b595d89f2cb/calendly.svg "Calendly") Calendly 4.7/5(2,645) ](https://www.g2.com/products/calendly/reviews) [ ![Chili Piper](https://images.g2crowd.com/uploads/product/hd_favicon/3b1fabcf389b5cd92472f52bcee4ea08/chili-piper.svg "Chili Piper") Chili Piper 4.6/5(736) ](https://www.g2.com/products/chili-piper/reviews) [ View All Alternatives ](https://www.g2.com/products/nylas/competitors/alternatives) ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") EM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/2/2023 "A One Stop Solution for Email Integration" 4/5 What do you like best about Nylas? A portfolio company of ours, GrowthGenius, has used Nylas since 2019. Management spoke highly of it, saying it helped them handle email integration in GG's lead gen platform. A few points that stood out: - flexibility and ease of integration. - API documentation is clear and well-structured. - Email synchronization (email data, contacts, and calendars across different email providers) Review collected by and hosted on G2.com. What do you dislike about Nylas? Nothing to complain about, that's worth noting. CS team is pretty solid, so it makes up for any shortcomings. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? For GrowthGenius, an important aspect of Nylas has been its scalability. Nylas has scaled with GG and has performed consistently. Also, Nylas' email integrations across numerous providers have become table stakes for GG's clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 7/17/2023 "Nylas makes it easy to work with different email providers and protocols" 5/5 What do you like best about Nylas? Nylas offers a comprehensive set of features, allowing to access and interact with email data, send and receive messages, manage calendars and events, and handle contacts. So using Nylas we easely implemented 2-way sync of data with our crm system. Review collected by and hosted on G2.com. What do you dislike about Nylas? Nothing. All issue our team faced during integration Nylas - was solved quickly. Even when we were found some gaps in a sync proces Nylas team provided updates in a short terms. Support team worked well, provide a lot of effort to help us, provided a lot of details and clarifications. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We are using sync of calendars, contacts and email sync. So our customers can easily keep their custome relation info as in our crm as in related email account. Nylas allow us to reduce a time on development of real time calendar sync. So we save a lot of time and money on development of such feature. Now our customers are happy, because it much more comfortable to track client relation info Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Christopher M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher M.") CM Christopher M. Engineering Manager Mid-Market (51-1000 emp.) 11/19/2023 "One stop for an Email Solution" 4/5 What do you like best about Nylas? The universal nature of the email endpoints and the ability to quickly setup and launch. Really helped us throught the Google Audit process quick and easily Review collected by and hosted on G2.com. What do you dislike about Nylas? We had some breaking system changes. Well communicated but never ideal to change your architecture Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We launched a 2 way email service using Nylas which was useful to cover Google, Microsoft and other types all in one way. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![John Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Z.") JZ John Z. Small-Business (50 or fewer emp.) 6/20/2023 "Platform is not stable and customer support team is unhelpful" 0.5/5 What do you like best about Nylas? The API is easy to integrate with. When it works, it's good. Review collected by and hosted on G2.com. What do you dislike about Nylas? The platform is HIGHLY unstable and filled with bugs. We've spent weeks writing code to workaround their quirks. The customer support team is not very responsive, they spend so much time asking you to gather evidence of the issues and once you gather them, they say they will create a ticket and never respond with resolution of the bug. We have had critical bugs that have not been resolved in months. Avoid this platform at all costs. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Nylas helps provide a unified API to connect with various calendar sources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vladyslav M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vladyslav M.") VM Vladyslav M. Software Engineer Small-Business (50 or fewer emp.) 1/19/2023 "Smooth, enjoyable and professional engagement" 5/5 What do you like best about Nylas? We have been using Nylas for over 9 months now. The API was stable and reliable. Developer documentation is amazing, everything is covered in detail with both text descriptions and code examples. The SDK was also very nice. I would also like to highly recommend Alex Gremer and Maggie Harwood for their help during the process. They handled everything professionally and with great care, and excellent communication at all times. Overall, best customer experience by far! Review collected by and hosted on G2.com. What do you dislike about Nylas? The biggest issues that we've had along the process were tied with Google verification and not with Nylas. Unfortunately, that's the part of the process that Google requires. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We need Nylas to support email sending via user's email inbox. Nylas APIs allow to send emails, read user inbox emails and track the emails that were sent via webhook. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Joe R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe R.") JR Joe R. Founder & CEO Small-Business (50 or fewer emp.) 7/18/2023 "Nylas Cares About Your Success" 5/5 What do you like best about Nylas? The technology made integrsting an email client into our app feasible without excessive dev time. Review collected by and hosted on G2.com. What do you dislike about Nylas? The tech is still evolving. There are some feature holes but they are being addressed. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We needed to tightly integrate an email client to our task management system. Nylas fit the bill. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Arushi L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arushi L.") AL Arushi L. Product Manager Mid-Market (51-1000 emp.) 9/25/2022 "Lacks OAuth of Outlook integration and unsatisfactory support" 0/5 What do you like best about Nylas? Google Calendar integration was easy to set up. Review collected by and hosted on G2.com. What do you dislike about Nylas? Nylas does not support OAuth for Outlook accounts and expects customers to build basic authorization. This is a no-go from a security pov for us. However, the same was not mentioned during the sales cycle, rather we were promised that all functionalities are available for both Google and Outlook. It's been 3 months (at the point of writing this review) since we raised this issue with their team. In 3 months they have not been able to even mention which quarter I can expect this functionality to be available. The support team is extremely slow to reply and our emails have gone unanswered for weeks at times. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? We bought Nylas Calendar APIs to fast-track our time to market for Google and Outlook calendar integrations. But sadly, not a benefit that we'd have been able to derive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nick W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick W.") NW Nick W. CTO - Cofounder Small-Business (50 or fewer emp.) 12/12/2022 "Backend integration platform for calendar functionality" 5/5 What do you like best about Nylas? 1.) Great documentation 2.) Excellent scaled cost 3.) Easy to implement Review collected by and hosted on G2.com. What do you dislike about Nylas? I'd like there to be more granular control of specific calendar apis like Google. For example, I'd like to be able to control the calendar entry color Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Full featured calendar integration Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/1/2022 "Great tool, but greedy finance department. Not recommend!" 2.5/5 What do you like best about Nylas? We used this tool for two years, its besides the poor microsoft connection really a good solution to google imap. Currently, we are using a platform (\*\*gun) for all our e-mails, therefore we canceled Nylas. Review collected by and hosted on G2.com. What do you dislike about Nylas? Currently, we are using a platform (\*\*gun) for all our e-mails, therefore we canceled Nylas. First, the said we had a year contract and they aren't possible to cancel directly. I asked for a signed contract to conclude if this was a month/year payment, they backed down and it was a monthly payment with 1 month cancellation period. I've paid one month extra, but it is unclear what kind of contract you have... and the support team is not that friendly and cooperative. I wish them all the luck. Hopefully this point will be improved in the future for new customers! Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Using imap emails from google business mail Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kenny D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenny D.") KD Kenny D. Lead Software Developer & Architect Small-Business (50 or fewer emp.) 4/6/2022 "Important part of our ATS/CRM" 5/5 What do you like best about Nylas? It's an integral part of our ATS/CRM and a key feature for our users to be able to consult previous communications with their clients and contacts. Great support and communication. Allowing us to integrate services as we need them. Follow-up by Customer Success Manager, they care about their users. The dashboard has been improving over the years. We had to move away from a service that was shutting down. The transition was smooth without any issues. We're looking forward to using additional services besides the email synchronization we currently use. Review collected by and hosted on G2.com. What do you dislike about Nylas? While there are SDK's for certain programming languages, there's one missing for PHP unfortunately. The dashboard could use some extra functionality to troubleshoot issues ( API calls through the web interface,...). Some issues are not seen as important and put as low priority. Review collected by and hosted on G2.com. What problems is Nylas solving and how is that benefiting you? Currently we only use the data synchronization to fetch email communications. Biggest advantage is not having to self-implement interface with different mail providers (authentication, indexing and data retrieval), it's all taken care of. Review collected by and hosted on G2.com. 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