--- title: Nylas Reviews meta_title: 'Nylas Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 60 reviews by the users' company size, role or industry to find out how Nylas works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 60 scale: '5' date_modified: '2026-08-09' parent_category: name: Development url: https://www.g2.com/categories/development --- # Nylas Reviews **Vendor:** Nylas **Category:** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) **Average Rating:** 4.0/5.0 **Total Reviews:** 60 ## About Nylas Hundreds of thousands of developers around the world use Nylas to increase velocity and seamlessly build customizable email and scheduling capabilities through state-of-the-art APIs. Nylas is the only platform that gives developers universal access to email, calendar, and contacts providers through a single integration. Developers and their teams are increasingly turning to Nylas to quickly and securely launch critical features, enabling them to spend less time on their infrastructure and more time building software with limitless potential. Learn more at www.nylas.com and follow us on LinkedIn, Twitter, and YouTube. ## Nylas Pros & Cons **What users like:** - Users appreciate the **API quality** of Nylas, simplifying integration with multiple email providers effortlessly. (5 reviews) - Users rave about the **easy integrations** with Nylas, enabling seamless email connectivity with various providers effortlessly. (4 reviews) - Users appreciate the **ease of use** of Nylas, enjoying quick integrations and a seamless onboarding experience. (3 reviews) - Users value the **easy setup** of Nylas, enabling rapid onboarding and seamless integration with various email providers. (3 reviews) - Users highlight the **seamless integration and powerful API** of Nylas, enhancing productivity and user satisfaction. (3 reviews) - Users praise Nylas for its **reliable email integration** , enabling seamless experiences and enhancing product functionality effortlessly. (3 reviews) - Customer Support (2 reviews) - Integrations (2 reviews) - Users appreciate the **fluent communication** with Nylas' support team, ensuring prompt assistance and resolution of issues. (1 reviews) - Easy Implementation (1 reviews) **What users dislike:** - Users find the **learning curve steep** due to complicated documentation and incomplete tooling for Nylas's v3 API. (2 reviews) - Users experience a lack of **specific features** in API integration, leading to complicated troubleshooting challenges. (1 reviews) - Users face **communication issues** due to incomplete tools for v3 and challenging documentation navigation. (1 reviews) - Users find the **complexity of troubleshooting** a challenge, affected by the additional integration layer with email providers. (1 reviews) - Users find **difficult navigation** in Nylas, primarily due to incomplete API tooling and complicated documentation. (1 reviews) - Users find **difficulty** navigating Nylas documentation and notice missing tooling for the v3 API, complicating usage. (1 reviews) - Expertise Required (1 reviews) - Users face significant **integration issues** with Nylas, including unclear documentation and problematic scheduling tools. (1 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ## Nylas Discussions - [What is Nylas com?](https://www.g2.com/discussions/what-is-nylas-com) - 1 comment - [View Nylas pricing details and edition comparison](https://www.g2.com/products/nylas/reviews?page=4&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+12%3A56%3A43+-0500&secure%5Bsession_id%5D=8335ed68-131b-4634-b58e-1b3630cbca0a&secure%5Btoken%5D=399a1eaa935c7523364ce1426d3d0a45da941d2cd482db288f7f0805a5273e5c&format=llm_user) ## Nylas Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Integrations** - Integration Breadth - Data Processing - Ease Of Integration **Support** - Documentation - Professional Support **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Support** - Documentation - Professional Support - Community Support **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync ## Top Nylas Alternatives - [Twilio](https://www.g2.com/products/twilio/reviews) - 4.1/5.0 (459 reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - 4.7/5.0 (2,559 reviews) - [Chili Piper](https://www.g2.com/products/chili-piper/reviews) - 4.6/5.0 (718 reviews)