NWN Carousel is a leading AI-powered Managed Services provider dedicated to transforming customer and workspace experiences for commercial, enterprise, and public sector organizations. With over 30 years of engineering expertise, NWN Carousel serves more than 5,000 organizations across North America, delivering integrated full-lifecycle managed IT services. Their proprietary Experience Management Platform ensures seamless service delivery, real-time observability, and improved uptime, efficiency, and experiences for clients. Key Features and Functionality: - Experience Management Platform : A centralized AI-driven support system that unifies operations, automates workflows, and simplifies IT management, enhancing productivity and reducing downtime. - Unified Communications & Collaboration: Solutions that enable seamless communication and collaboration across various platforms, ensuring efficient and effective interactions. - Networking: Comprehensive networking services that ensure robust and secure connectivity for organizations. - Data Center: Services focused on maintaining and optimizing data center operations, including patching, lifecycle management, backup and restore, and configuration changes. - Security: Advanced security solutions that protect corporate data, enforce secure policies, and enhance overall cybersecurity posture. - Cloud-Based Solutions: Cloud transformation services that enable organizations to leverage cloud technologies for improved scalability and efficiency. Primary Value and Solutions for Users: NWN Carousel addresses the complexities of modern IT environments by providing integrated, AI-powered managed services that enhance operational efficiency and user experience. Their solutions help organizations: - Enhance Productivity: By automating workflows and providing proactive support, NWN Carousel reduces downtime and allows employees to focus on strategic tasks. - Improve Security: Comprehensive security services protect sensitive data and ensure compliance with industry standards. - Optimize IT Management: The Experience Management Platform offers real-time insights and centralized control, simplifying IT operations and reducing complexity. - Support Remote Work: With solutions tailored for hybrid work environments, NWN Carousel enables seamless collaboration and communication, regardless of location. By leveraging NWN Carousel's managed services, organizations can transform their IT operations, achieve greater efficiencies, and drive business growth.