---
title: NuVoxx Cloud Contact Centre Reviews
meta_title: 'NuVoxx Cloud Contact Centre Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how NuVoxx Cloud Contact Centre works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 4
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# NuVoxx Cloud Contact Centre Reviews
**Vendor:** NC3  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 4
## About NuVoxx Cloud Contact Centre
NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.




## NuVoxx Cloud Contact Centre Reviews
  ### 1. Fairly easy to use contact center

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lindsey  S. | Supervisor/customer service coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2022

**What do you like best about NuVoxx Cloud Contact Centre?**

As a supervisor I liked being able to pull report to verify time cards or look into productivity by checking agent states.

**What do you dislike about NuVoxx Cloud Contact Centre?**

Nuvoxx wasn't keeping up with other programs on the up and coming  state of the art tools .

**Recommendations to others considering NuVoxx Cloud Contact Centre:**

It will do the job, but my work did end up switching programs.

**What problems is NuVoxx Cloud Contact Centre solving and how is that benefiting you?**

Being able to see if those on my team taking contacts were effectively efficient.


## NuVoxx Cloud Contact Centre Discussions
  - [What is NuVoxx Cloud Contact Centre used for?](https://www.g2.com/discussions/what-is-nuvoxx-cloud-contact-centre-used-for)

- [View NuVoxx Cloud Contact Centre pricing details and edition comparison](https://www.g2.com/products/nuvoxx-cloud-contact-centre/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A48%3A53+-0500&secure%5Bsession_id%5D=a1387bc8-2fbb-4273-994d-8d2fe7cdbd56&secure%5Btoken%5D=ba3b0b440149d84e557fc5ba355493ff0744869bb35870c7ac23f30b3f397029&format=llm_user)

## NuVoxx Cloud Contact Centre Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Channels**
- Voice
- Social
- Live Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Functions**
- Call Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data
- Predictive Dialer
- Automated Routing
- Real-Time Analytics
- Reporting/Analytics

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Computer Telephony Integration

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment
- Callback Scheduling
- Activity Dashboard
- Call Reporting

**Additional Functionality**
- API
- Alerts/Notifications
- Call Transfer
- Data Import/Export
- Call Scripting
- Interaction Tracking
- Collaboration Tools
- Call Monitoring
- Customizable Reports
- Contact Management
- Activity Tracking
- Automatic Call Distribution
- Contact Database
- Chatbot
- Call Center Management
- Performance Management
- Call Tracking
- CRM
- Reporting & Statistics
- Quality Management
- Agent Interface
- Queue Management
- Customer History
- Voice Mail
- Monitoring
- Call List Management
- Chat/Messaging
- Workforce Management
- Campaign Management
- AI Copilot
- Email Management
- Caller ID
- Multi-Channel Communication
- Real-Time Monitoring

## Top NuVoxx Cloud Contact Centre Alternatives
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