JK
Julie K.
"Saves Time with Seamless Automation"
5/5
What do you like best about Nuvo?

I love how Nuvo saves my team a ton of time by automating customer credit applications, automatically pulling a Credit Safe report, and keeping everything all in one spot. I also love that it captures all necessary information, eliminating the need to deal with incomplete applications. The quick and easy access to customer information is fantastic, and their customer service is great. The online application lists all the pertinent information I need, making it available for quick reference, and we can upload tax forms and other documents. The chat feature is great because there is always a friendly, real person to help if I have any questions or concerns. The setup was quick and easy, making the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

Sometimes other companies are hesitant to click on the link for credit references. Review collected by and hosted on G2.com.

CP
Carmen P.
Accounting Manager
Mid-Market (51-1000 emp.)
"Fast, User-Friendly Platform with Outstanding Support"
5/5
What do you like best about Nuvo?

I process applications in Nuvo on a daily basis. Nuvo has significantly reduced the time required to process our credit applications. This has resulted in faster approval times for our customers, which is a great benefit. The platform is also very user-friendly, making it easy to navigate and use. Additionally, the chat response time is impressively fast. Whenever I reached out with a question, I received prompt and helpful answers almost immediately. Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

I honestly can't think of anything I dislike about Nuvo. Occasionally, customers who aren't very comfortable with computers may find it challenging to navigate the steps, but this difficulty isn't due to Nuvo itself. Review collected by and hosted on G2.com.

lisa r.
LR
lisa r.
Credit Supervisor
Enterprise (> 1000 emp.)
"Game-Changer for Fast, Efficient Credit Applications"
5/5
What do you like best about Nuvo?

I use this online credit application multiple times a day, and it has been a game changer for my workflow. it is fast reliable and has made everything run so much smoother. what used to take extra time and effort is now quick and straightforward, all information in one spot. Highly recommend it to anyone who wants to streamline their process and improve efficiency. If there are ever questions the Nuvo team is more than happy to help! Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

Honestly, I haven't encountered any downsides. Review collected by and hosted on G2.com.

RW
Robin W.
Assoc Dir of Credit Collections & AR
Mid-Market (51-1000 emp.)
"Outstanding Support Team Makes Nuvo a Breeze"
5/5
What do you like best about Nuvo?

The team that works at Nuvo. My support team Miranda and Allie and the best and very supportive. They are what helps make Nuvo easy and understanding.

It helped us streamline our workload, ease to use, they are always updating the site for easement and reporting functions. Customer support is 5 stars. Implementation was easy because they understood what you need and guided you. We use Nuvo everyday all day. When we were ready for integration, it was smooth and any issues was addressed immediately. Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

At this time, not really anything. When we request for something to change for easement of viewing, they work on it to be able to provide something that works for all. Review collected by and hosted on G2.com.

Christle W.
CW
Christle W.
Accounts Receivable Coordinator/Credit Coordinator
Small-Business (50 or fewer emp.)
"Effortless and Intuitive Interface"
5/5
What do you like best about Nuvo?

It's a very simple and easy-to use interface. Implementation was really simple and fast for our business, and that was kind of the part I was dreading - but Nuvo made it easy and gave us all the support we needed to be successful - including a recorded training for our team to access anytime, anywhere. Anytime we had questions, we would reach out to our customer success manager (Allie! You're amazing!!) and she would respond in minutes with a clear resolution or explanation. We use Nuvo just about every day of the week and our sales team is so happy to be done juggling paper/pdf applications. Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

I haven't come across anything that I dislike yet. Review collected by and hosted on G2.com.

TS
Tyler S.
Controller
Mid-Market (51-1000 emp.)
"Effortless Integration and Outstanding Support"
4.5/5
What do you like best about Nuvo?

It is very easy to use and super customizable. The customer support and team they have is amazing and integrating it into our workflow was seamless. Implementation was able to take place over days not weeks and we now use it every single day! Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

No dislikes at the current moment. The issues that we have are all customer driven. Review collected by and hosted on G2.com.

JM
John M.
Credit Manager
Mid-Market (51-1000 emp.)
"Exceptional Support and Streamlined Application Process with NUVO"
5/5
What do you like best about Nuvo?

NUVO made our application process much more streamlined. Given the amount of credit card fraud we've encountered, it's reassuring to work with a company that takes the time to verify the businesses we interact with. What truly stands out about NUVO is their customer support, which has been exceptional from my salesperson all the way to the support team. They are always attentive and quick to resolve any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

The only challenge we've encountered so far has been managing individual borrowers. I understand that this is something they are currently addressing. For now, we have a workaround in place, but things should run more smoothly once this issue is resolved. Review collected by and hosted on G2.com.

Leila W.
LW
Leila W.
Credit Supervisor
Enterprise (> 1000 emp.)
"Dynamic, User-Friendly Platform with Outstanding Customer Support"
5/5
What do you like best about Nuvo?

Nuvo is dynamic, User friendly, and has an on-brand customer experience. Our customer engagement is up 10x and the customer support is top notch. This product is seamless and has potential to be the top selling product in the industry. Implementation took no time flat. Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

Internationally, Nuvo has some opportunities to improve upon including some self service options for documentation and fraud verification. Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Mid-Market (51-1000 emp.)
"Simplicity of Nuvo"
4/5
What do you like best about Nuvo?

The simplicity of filling out the credit applications Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

Not being able to change a customer email after we have sent out an invite and having to create a new invite to get it to the correct person. Review collected by and hosted on G2.com.

Joe P.
JP
Joe P.
Credit and Collections Analyst
Mid-Market (51-1000 emp.)
"Automated Credit Applications Made Effortless"
5/5
What do you like best about Nuvo?

Nuvo has helped automate our credit application process and makes organization easier. The customer support is also top notch! Review collected by and hosted on G2.com.

What do you dislike about Nuvo?

An inability to switch the flows on applications. Our customers tend to fill out the wrong flow and we have to reject it rather than switch it over. Review collected by and hosted on G2.com.