# Top 10 Capsule CRM Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 513 Explore the best alternatives to Capsule CRM for users who need new software features or want to try different solutions. CRM Software is a widely used technology, and many people are seeking quick, innovative software solutions with social collaboration features, ai text generation, and social network integration. Other important factors to consider when researching alternatives to Capsule CRM include projects and contact management. The best overall Capsule CRM alternative is Agentforce Sales (formerly Salesforce Sales Cloud). Other similar apps like Capsule CRM are HubSpot Sales Hub, Pipedrive, Zoho CRM, and Nutshell. Capsule CRM alternatives can be found in [CRM Software](https://www.g2.com/categories/crm). ## Best Paid & Free Alternatives to Capsule CRM - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - [Nutshell](https://www.g2.com/products/nutshell/reviews) - [Copper](https://www.g2.com/products/copper/reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - [Agile CRM](https://www.g2.com/products/agile-crm/reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) ## Top 10 Alternatives to Capsule CRM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Capsule CRM stacks up to the competition, check reviews from current & previous users in industries like Consulting, Financial Services, and Manufacturing, and find the best product for your business. ### 1. [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 25,868 Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud. Reviewers say compared to Capsule CRM, Agentforce Sales (formerly Salesforce Sales Cloud) is: - Slower to reach roi - More expensive Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-capsule-crm) **Compare Agentforce Sales (formerly Salesforce Sales Cloud) with other alternatives:** - [Agentforce Sales (formerly Salesforce Sales Cloud) vs HubSpot Sales Hub](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Pipedrive](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Zoho CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Nutshell](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nutshell) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Copper](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-copper) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Nimble CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nimble) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Insightly CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-insightly-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Agile CRM](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-agile-crm) - [Agentforce Sales (formerly Salesforce Sales Cloud) vs Freshsales](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) ### 2. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,902 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Capsule CRM, HubSpot Sales Hub is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs HubSpot Sales Hub](https://www.g2.com/compare/capsule-crm-vs-hubspot-sales-hub) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Pipedrive](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [HubSpot Sales Hub vs Zoho CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [HubSpot Sales Hub vs Nutshell](https://www.g2.com/compare/hubspot-sales-hub-vs-nutshell) - [HubSpot Sales Hub vs Copper](https://www.g2.com/compare/copper-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Nimble CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-nimble) - [HubSpot Sales Hub vs Insightly CRM](https://www.g2.com/compare/hubspot-sales-hub-vs-insightly-crm) - [HubSpot Sales Hub vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Freshsales](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) ### 3. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) By Pipedrive **Average Rating:** 4.3/5 **Total Reviews:** 3,103 Pipedrive is a web-based sales CRM software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process so they can focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite their sales tasks in one workspace. And with AI-powered features that offer personalized tips, winning and renewing deals has never been easier. Reviewers say compared to Capsule CRM, Pipedrive is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Pipedrive](https://www.g2.com/compare/capsule-crm-vs-pipedrive) **Compare Pipedrive with other alternatives:** - [Pipedrive vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-pipedrive) - [Pipedrive vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-pipedrive) - [Pipedrive vs Zoho CRM](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Pipedrive vs Nutshell](https://www.g2.com/compare/nutshell-vs-pipedrive) - [Pipedrive vs Copper](https://www.g2.com/compare/copper-vs-pipedrive) - [Pipedrive vs Nimble CRM](https://www.g2.com/compare/nimble-vs-pipedrive) - [Pipedrive vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-pipedrive) - [Pipedrive vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-pipedrive) - [Pipedrive vs Freshsales](https://www.g2.com/compare/freshsales-vs-pipedrive) ### 4. [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) By Zoho **Average Rating:** 4.1/5 **Total Reviews:** 2,946 Zoho CRM helps you to attract, retain, delight customers and grow your company into a customer-focused organization. Reviewers say compared to Capsule CRM, Zoho CRM is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Zoho CRM](https://www.g2.com/compare/capsule-crm-vs-zoho-crm) **Compare Zoho CRM with other alternatives:** - [Zoho CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-zoho-crm) - [Zoho CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-zoho-crm) - [Zoho CRM vs Pipedrive](https://www.g2.com/compare/pipedrive-vs-zoho-crm) - [Zoho CRM vs Nutshell](https://www.g2.com/compare/nutshell-vs-zoho-crm) - [Zoho CRM vs Copper](https://www.g2.com/compare/copper-vs-zoho-crm) - [Zoho CRM vs Nimble CRM](https://www.g2.com/compare/nimble-vs-zoho-crm) - [Zoho CRM vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-zoho-crm) - [Zoho CRM vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-zoho-crm) - [Zoho CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-zoho-crm) ### 5. [Nutshell](https://www.g2.com/products/nutshell/reviews) By Nutshell **Average Rating:** 4.3/5 **Total Reviews:** 1,443 Nutshell is CRM software that helps small-business sales reps win more deals. Reviewers say compared to Capsule CRM, Nutshell is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Nutshell](https://www.g2.com/compare/capsule-crm-vs-nutshell) **Compare Nutshell with other alternatives:** - [Nutshell vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nutshell) - [Nutshell vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-nutshell) - [Nutshell vs Pipedrive](https://www.g2.com/compare/nutshell-vs-pipedrive) - [Nutshell vs Zoho CRM](https://www.g2.com/compare/nutshell-vs-zoho-crm) - [Nutshell vs Copper](https://www.g2.com/compare/copper-vs-nutshell) - [Nutshell vs Nimble CRM](https://www.g2.com/compare/nimble-vs-nutshell) - [Nutshell vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-nutshell) - [Nutshell vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-nutshell) - [Nutshell vs Freshsales](https://www.g2.com/compare/freshsales-vs-nutshell) ### 6. [Copper](https://www.g2.com/products/copper/reviews) By Copper **Average Rating:** 4.5/5 **Total Reviews:** 1,158 Copper is a smart & simple CRM that helps you close deals faster. Reviewers say compared to Capsule CRM, Copper is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Copper](https://www.g2.com/compare/capsule-crm-vs-copper) **Compare Copper with other alternatives:** - [Copper vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-copper) - [Copper vs HubSpot Sales Hub](https://www.g2.com/compare/copper-vs-hubspot-sales-hub) - [Copper vs Pipedrive](https://www.g2.com/compare/copper-vs-pipedrive) - [Copper vs Zoho CRM](https://www.g2.com/compare/copper-vs-zoho-crm) - [Copper vs Nutshell](https://www.g2.com/compare/copper-vs-nutshell) - [Copper vs Nimble CRM](https://www.g2.com/compare/copper-vs-nimble) - [Copper vs Insightly CRM](https://www.g2.com/compare/copper-vs-insightly-crm) - [Copper vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-copper) - [Copper vs Freshsales](https://www.g2.com/compare/copper-vs-freshsales) ### 7. [Nimble CRM](https://www.g2.com/products/nimble/reviews) By Nimble **Average Rating:** 4.5/5 **Total Reviews:** 1,114 With Nimble's social CRM, easily manage all your contacts, communications, activities and sales in one single place. Reviewers say compared to Capsule CRM, Nimble CRM is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Nimble CRM](https://www.g2.com/compare/capsule-crm-vs-nimble) **Compare Nimble CRM with other alternatives:** - [Nimble CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-nimble) - [Nimble CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-nimble) - [Nimble CRM vs Pipedrive](https://www.g2.com/compare/nimble-vs-pipedrive) - [Nimble CRM vs Zoho CRM](https://www.g2.com/compare/nimble-vs-zoho-crm) - [Nimble CRM vs Nutshell](https://www.g2.com/compare/nimble-vs-nutshell) - [Nimble CRM vs Copper](https://www.g2.com/compare/copper-vs-nimble) - [Nimble CRM vs Insightly CRM](https://www.g2.com/compare/insightly-crm-vs-nimble) - [Nimble CRM vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-nimble) - [Nimble CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-nimble) ### 8. [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) By Unbounce **Average Rating:** 4.2/5 **Total Reviews:** 945 Insightly CRM is a tool for managing your contacts and related organisations, partners, vendors and suppliers. Insightly has a project management system built right in. Reviewers say compared to Capsule CRM, Insightly CRM is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Insightly CRM](https://www.g2.com/compare/capsule-crm-vs-insightly-crm) **Compare Insightly CRM with other alternatives:** - [Insightly CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-insightly-crm) - [Insightly CRM vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-insightly-crm) - [Insightly CRM vs Pipedrive](https://www.g2.com/compare/insightly-crm-vs-pipedrive) - [Insightly CRM vs Zoho CRM](https://www.g2.com/compare/insightly-crm-vs-zoho-crm) - [Insightly CRM vs Nutshell](https://www.g2.com/compare/insightly-crm-vs-nutshell) - [Insightly CRM vs Copper](https://www.g2.com/compare/copper-vs-insightly-crm) - [Insightly CRM vs Nimble CRM](https://www.g2.com/compare/insightly-crm-vs-nimble) - [Insightly CRM vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-insightly-crm) - [Insightly CRM vs Freshsales](https://www.g2.com/compare/freshsales-vs-insightly-crm) ### 9. [Agile CRM](https://www.g2.com/products/agile-crm/reviews) By Agile CRM **Average Rating:** 4.0/5 **Total Reviews:** 368 Integrate marketing automation with CRM, social suite, telephony, and web analytics. Reviewers say compared to Capsule CRM, Agile CRM is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-capsule-crm) **Compare Agile CRM with other alternatives:** - [Agile CRM vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-agile-crm) - [Agile CRM vs HubSpot Sales Hub](https://www.g2.com/compare/agile-crm-vs-hubspot-sales-hub) - [Agile CRM vs Pipedrive](https://www.g2.com/compare/agile-crm-vs-pipedrive) - [Agile CRM vs Zoho CRM](https://www.g2.com/compare/agile-crm-vs-zoho-crm) - [Agile CRM vs Nutshell](https://www.g2.com/compare/agile-crm-vs-nutshell) - [Agile CRM vs Copper](https://www.g2.com/compare/agile-crm-vs-copper) - [Agile CRM vs Nimble CRM](https://www.g2.com/compare/agile-crm-vs-nimble) - [Agile CRM vs Insightly CRM](https://www.g2.com/compare/agile-crm-vs-insightly-crm) - [Agile CRM vs Freshsales](https://www.g2.com/compare/agile-crm-vs-freshsales) ### 10. [Freshsales](https://www.g2.com/products/freshsales/reviews) By Freshworks **Average Rating:** 4.5/5 **Total Reviews:** 1,236 Freshsales is a sales CRM built to help you stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises. Reviewers say compared to Capsule CRM, Freshsales is: - Slower to reach roi Categories in common with Capsule CRM: [CRM](https://www.g2.com/categories/crm) **Compare:** [Capsule CRM vs Freshsales](https://www.g2.com/compare/capsule-crm-vs-freshsales) **Compare Freshsales with other alternatives:** - [Freshsales vs Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-freshsales) - [Freshsales vs HubSpot Sales Hub](https://www.g2.com/compare/freshsales-vs-hubspot-sales-hub) - [Freshsales vs Pipedrive](https://www.g2.com/compare/freshsales-vs-pipedrive) - [Freshsales vs Zoho CRM](https://www.g2.com/compare/freshsales-vs-zoho-crm) - [Freshsales vs Nutshell](https://www.g2.com/compare/freshsales-vs-nutshell) - [Freshsales vs Copper](https://www.g2.com/compare/copper-vs-freshsales) - [Freshsales vs Nimble CRM](https://www.g2.com/compare/freshsales-vs-nimble) - [Freshsales vs Insightly CRM](https://www.g2.com/compare/freshsales-vs-insightly-crm) - [Freshsales vs Agile CRM](https://www.g2.com/compare/agile-crm-vs-freshsales) --- ## Capsule CRM Alternatives FAQs ### How does Capsule compare to Agentforce Sales? According to G2 data, [Capsule](https://www.g2.com/products/capsule-crm/reviews) holds a higher average rating of 4.7/5 across 492 reviews compared to [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) with 4.4/5 across 25,803 reviews. Capsule scores notably higher on usability (9.4 vs 8.2), ease of setup (9.3 vs 7.8), ease of administration (9.4 vs 7.9), support (9.4 vs 8.1), and ease of doing business with (9.5 vs 8.4), with differences ranging from 0.5 to 1.2 points. Agentforce Sales, however, offers unique features such as Campaign Management, Marketing ROI Analytics, Partner Relationship Management, and Social Network Integration, which Capsule does not provide. User sentiment highlights Capsule's strengths in ease of use (72 mentions), customer support (38 mentions), simplicity (27 mentions), and task management (27 mentions). Conversely, Agentforce Sales is praised for its extensive features (3167 mentions), lead management (1174 mentions), customization (843 mentions), automation (723 mentions), and integration capabilities (879 mentions). However, Agentforce Sales faces criticism for a steep learning curve (1092 mentions), complexity (682 mentions), high cost (612 mentions), and setup difficulty (325 mentions). Capsule's cons include missing features (14 mentions) and limited customization (11 mentions), but with fewer complaints overall. Capsule is favored for its simplicity, faster onboarding, and lower complexity, making it ideal for small to mid-sized businesses seeking an intuitive CRM. Agentforce Sales excels in advanced features, scalability, and AI-driven automation suitable for larger enterprises with complex sales processes but requires significant setup and technical expertise. ### What are the best alternatives to Capsule? The best alternatives to Capsule, based on G2 user review data, include [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) (4.4/5 with 25,803 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 with 13,814 reviews), and [Pipedrive](https://www.g2.com/products/pipedrive/reviews) (4.3/5 with 3,053 reviews). These alternatives are highly rated and offer richer feature sets, including advanced marketing automation, AI-driven insights, and extensive integrations, which provide more comprehensive sales and marketing capabilities compared to Capsule. ### What features do alternatives offer that Capsule does not? Alternatives to Capsule offer several advanced features that Capsule lacks, including native campaign management, marketing ROI analytics, partner relationship management (PRM), and social network integration. These features enhance marketing automation, provide deeper insights into marketing effectiveness, support partner channel management, and enable social media engagement directly within the CRM platform. ### Which CRM tools do reviewers recommend instead of Capsule? Reviewers recommend [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) for its powerful AI-driven automation, extensive customization, and robust reporting tools that streamline complex sales processes. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) is favored for its intuitive interface, seamless integration with marketing tools, and strong automation features that enhance pipeline management and customer engagement. [Pipedrive](https://www.g2.com/products/pipedrive/reviews) is praised for its user-friendly visual pipeline, ease of use, and effective automation that helps small to mid-sized teams manage deals efficiently. These CRM tools are recommended for users seeking more advanced features and scalability beyond what Capsule offers. ### Why do users choose Agentforce Sales over Capsule? Users choose [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) over Capsule primarily for its comprehensive feature set and scalability. With over 3,100 mentions of features and 1,174 mentions of lead management, Agentforce Sales provides advanced capabilities such as Campaign Management, Marketing ROI Analytics, Partner Relationship Management, and Social Network Integration, which are not available in Capsule. Agentforce Sales offers powerful AI-driven automation, extensive customization, and integration options that support complex sales workflows and enterprise needs. Its automation reduces manual tasks, and its reporting and dashboard tools provide real-time insights, which users find invaluable for managing large teams and sophisticated sales processes. The platform's ability to unify customer data and automate the entire sales cycle is a significant draw, as reflected in user praise for its AI-powered insights and pipeline visibility. Despite a steep learning curve and higher cost, users value Agentforce Sales for its ability to scale with business growth, deliver detailed analytics, and provide a centralized platform for managing sales, marketing, and customer service. 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