Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Languages Supported

English

Product Description

Nutshell is CRM software that helps small-business sales reps win more deals.

Overview by

Andy Fowler (Building growth software at Nutshell)

Discussions

Nutshell Community

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(86)

Verified by Nutshell

Acuity Scheduling

Airtable

Apollo

Azure Identity Management

Dialpad AI-Powered Customer Communications Platform

Dropbox Sign (formerly HelloSign)

Intuit Mailchimp All-in-One Marketing Platform

Jotform

JustCall

KIT

Kixie PowerCall & SMS

QuickBooks Desktop Pro

QuickBooks Online

Quo

Quotient

RingCentral Contact Center

RingCX

Seamless.AI

Shopify

SignRequest for G Suite

Vonage Business Communications

Webflow

WebFX

WhatsApp Business Platform

Zendesk for Customer Service - AC

Zoho CRM

Zoom Workplace

Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

(5)

edit

Interactive Demo

edit

Try an interactive demo created by the software seller (right here on G2).

Try demo

Nutshell Reviews (1,379)

View 1 Video Reviews

G2 reviews are authentic and verified.

Here's how.

Verified User in Building Materials

12/18/2025

"Great tools for sales teams"

4.5/5

What do you like best about Nutshell?

Nutshell is really easy to use. The process is quick to learn and you can get up an running in no time Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I wish that contacts were listed in alphabetical order under the company. It could have better duplication alerting, when entering companies or leads, if people use slightly different names, the dupes don't get caught. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

12/18/2025

"A Year of Using Nutshell, In a Nutshell"

4/5

What do you like best about Nutshell?

Nutshell has been a reliable companion throughout the entire admissions process at The Arbor. Keeping track of notes and the stage of a case is critical, and Nutshell makes it easy to do this. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The features of Nutshell changed frequently and it was difficult to adjust to the new changes during a busy workday. Review collected by and hosted on G2.com.

Muhammad A.

Field Risk Coordinator

Enterprise (> 1000 emp.)

4/17/2025

"Nutshell is my single source of truth when it comes to where engagements and follow-ups are stored!"

4/5

What do you like best about Nutshell?

Nutshell syncs almost seamlessly with my email and calendar and has a feature that enables users to make calls right from it. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

On the mobile version of Nutshell calls always forwards me to my cell phone dialer instead of making the calls right on the app. I would really appreciate if this is improved in the next update. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

1. Significant Time Savings

Automatic email and calendar syncing eliminates manual entry—saving me several hours a week that I’d otherwise spend updating records.

2. Continuity and Accountability

With every one of Nathan’s stakeholder meetings automatically timestamped and logged, I can immediately pick up follow‑ups without tapping Nathan on the shoulder

3. Reduced Communication Overheads

By centralising emails, calls, SMS, and meetings in one platform, response rates improve (up to 29 % higher outreach effectiveness), and our team stays aligned—no matter who’s on duty Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

edit

Thank you for sharing your positive review of Nutshell, Muhammad! We're glad to hear how Nutshell is helping you save time, increase accountability, and centralize communications!

All the best,

Jewell from Nutshell

Verified User in Wholesale

12/18/2025

"Nutshell In a Nutshell"

4.5/5

What do you like best about Nutshell?

Nutshell is very user friendly and easy to learn the software. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The only downside is not having a routing option or map integrated to see our companys distances away from each other to protect territories. Review collected by and hosted on G2.com.

Verified User in Law Practice

Small-Business (50 or fewer emp.)

7/17/2025

"Excellent"

4/5

What do you like best about Nutshell?

Nutshell CRM has been a game-changer for our team—its clean interface and powerful pipeline management tools make it easy to stay on top of leads without the usual learning curve. The built-in email automation and seamless integrations with Google Workspace and other tools have seriously boosted our productivity. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

One frustrating aspect of Nutshell CRM is that activities occasionally seem to disappear or fail to save properly, which can disrupt our workflow and lead to missed follow-ups. While the overall platform is intuitive, this reliability issue makes it hard to fully trust the activity tracking feature. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

edit

Thank you for sharing your positive review of Nutshell! We're glad to hear how Nutshell is helping you manage your pipelines, automate emails, and boost productivity through greater organization and efficiency!

If you encounter issues with saving an activity, please reach out to our support team and they will be happy to help you resolve the issue!

All the best,

Jewell from Nutshell

Kiki P.

Marketing Supervisor

Small-Business (50 or fewer emp.)

9/26/2025

"A simple yet usefull CRM tool!"

3.5/5

What do you like best about Nutshell?

I can have everything in one simple place, leads, my emails, notes etx. The follow up is just so intuitive anyone can use it even though you have no or some experience. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The mobile can be better like the desktop app, like it becomes slow at sometimes. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

12/17/2025

"Nutshell for Admin"

5/5

What do you like best about Nutshell?

I really appreciate how all the information I search for is always right where i need it. The actual software is extremely user friendly and makes my job so much easier. I create and edit a lot of leads so being able to access all account info right there works the best for me! Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The new update took some getting used to. Its a lot more scrolling in general but I don't mind it too much anymore. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry

12/17/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Simple, Intuitive, and Reliable"

5/5

What do you like best about Nutshell?

Nutshell has been easy to use and very intuitive. It’s helped us stay organized and keep better track of our customer interactions. The support team has also been responsive and helpful. Overall, it’s been a great tool for our team. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There isn’t much to dislike—some features just take a bit of time to get used to. Review collected by and hosted on G2.com.

Verified User in Defense & Space

12/23/2025

"Very user friendly and great customer support."

5/5

What do you like best about Nutshell?

How easy it is to filter down leads/contacts. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Sometimes system will crash and not load page when clicking. (Very rare, I simply logout and log back in and it fixes the issue). Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

12/17/2025

"Getting Comfortable with Nutshell"

3.5/5

What do you like best about Nutshell?

I enjoy the layout of personal accounts as well as the timeline for closing on a sale Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I don't know all the features yet! It would be great to watch tutorials to learn how to optimize Nutshell better. Review collected by and hosted on G2.com.