Exceptional customer service-Superior product Review collected by and hosted on G2.com.
So far in my experience dealing with Nutrient there is nothing I dislike. Review collected by and hosted on G2.com.
Ease of integration on the back-end and front-end side (we use JS, iOS, and Android SDKs).
Responsive support and development team covers tricky document conversion issues.
Our DevOps team has no issues with updates in our K8S cluster - it was always a breeze.
The front-end annotation tool is very easy to use and highly appreciated by our users. Review collected by and hosted on G2.com.
Some complex bug reports may take more time to resolve.
The JS bundle could be smaller. Review collected by and hosted on G2.com.
-Developers have ability to test unlicensed features in a development environment
-Quality of end product is professional and functions nicely
-Number of features available Review collected by and hosted on G2.com.
-Not all Adobe PDF functions are available to use in the end viewer or forms functionality
-Pick and choose platforms and modules. Gets to be a very expensive product the more modules/platform you intend to add over time Review collected by and hosted on G2.com.
The PDF converter is one of the smoothest services we are using since years. Using it since a long time. This holds true for the old server implementation for SharePoint on premise and Nintex and now for SharePoint Online and Power Automate. Customer support is great. Review collected by and hosted on G2.com.
Nothing .................................. Review collected by and hosted on G2.com.
Reliable, feature rich PDF editing platform. The ability to create annotations, dynamically fill forms, etc. has been incredibly useful. The documentation provided by PSPDFKit has made integration into our platform predictable and without any 'gotchas'. We've not needed to reach out to their support team (it's been very reliable), however, I would expect the experience to be every bit as responsive as the rest of their customer success and account management team - which have been easy to communicate with. Review collected by and hosted on G2.com.
The cost to utilize the SDK can be prohibitive for small startups. I would prefer a pricing plan that allowed an easier level of entry which would make early stages within a startup more affordable. Review collected by and hosted on G2.com.
Nick, thank you so much for the kind words. We do try to make our documentation and account teams as helpful as possible, we're glad to be working with you!
Their engagement as a partner and working to fit our needs. Their product delivers exactly what we need with ease, but their partnership to work through any obstacles is what I admire. I know my concerns, questions or needs will be dealt with promptly with thoughtful concideration and engagement. Review collected by and hosted on G2.com.
Nothing comes to mind currently. Their product and team are both helpful and professional. Review collected by and hosted on G2.com.
The PDF viewing and processing tools are fast and efficient, and the redaction and annotation capabilites were exceptional. This will be a huge advantage for our users. No other package offered the same functions and performance at a very reasonable price point. Review collected by and hosted on G2.com.
Initial setup and development; dupport and documentation were not great, and the initial payment was complicated requiring a wire-transfers rather than more traditional payment methods. The requirement to perform functions through a browser/Javascript made development a little tricky. Review collected by and hosted on G2.com.
The sales team were straightforward; the product did what they promised. When there was a minor issue with a product key not working, they responded quickly and sorted it out Review collected by and hosted on G2.com.
The potential complexity & escalating cost of signing up for extra domains for each new customer to access our use of the PSPDFKit SDK Review collected by and hosted on G2.com.
I no longer have to debug or support any issues with rendering customer PDFs. They just work. Review collected by and hosted on G2.com.
Using a library means you have a new dependency to manage and keep up to date. Review collected by and hosted on G2.com.
We have implemented PSDPFKit SDKs across our applications from the server backend to web and native mobile clients. We've been using their software tools for at least 5 years now, and they have enabled us to provide a lot of value for our customers, and our customers use that feature freuqently. The implementation was technical but straightforward for our developers, and we've been able to extend some of the functionality to suit our needs. Overall, the performance handles documents of varying complexity well, and their UI has been easy for our customers to work with, no matter their skill level. When issues do arise, their support team has been great to work with and most issues are addressed in a timely manner. Review collected by and hosted on G2.com.
Due to some of our technical customizations and handling of annotation data, there have been a few instances where upates to the PSPDFKit software caused some incompatibility issues across platforms, causing us to need to be careful with backwards compatibility with older versions of our mobile apps where it may take users a while to get updated.
Additionally, PSPDFKit is not cheap, but the cost does reflect the quality of the product. The cost of the mobile SDKs will scale with number of users, so make sure to factor that into your budget and revenue calculations for your own software. Review collected by and hosted on G2.com.