# Best Billing Software *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)* Billing software enables companies to create and send invoices to customers for products and services delivered, reducing the time and effort required to manage invoicing, improving billing accuracy, and supporting diverse billing models including project billing and recurring billing. ### Core Capabilities of Billing Software To qualify for inclusion in the Billing software category, a product must: - Provide features to create multiple types of invoices - Be able to consolidate multiple invoices into one or split an invoice - Include templates for invoices and other documents - Allow users to send invoices in different formats (PDF, MS Word) through various communication channels such as email and e-fax - Offer reports and analytics on the status of each invoice - Include payment alert notifications - Integrate with software solutions such as ERP, CRM, and accounting packages ### Common Use Cases for Billing Software Accounting professionals, salespeople, and project managers use billing software to manage invoicing across different business models and customer types. Common use cases include: - Generating and sending invoices for project-based professional services engagements - Managing recurring billing cycles for subscription-based or utility services - Providing customers with estimates or pro forma invoices ahead of final billing ### How Billing Software Differs from Other Tools Billing software focuses on invoice creation and distribution, while the final stage of the billing process, receiving and reconciling payments, is typically handled by [accounting software](https://www.g2.com/categories/accounting) or a module within a larger [ERP system](https://www.g2.com/categories/erp-systems). Billing software integrates with these platforms, as well as [CRM software](https://www.g2.com/categories/crm), to pull in customer and product data for accurate invoice generation. ### Insights from G2 on Billing Software Based on category trends on G2, invoice template flexibility and integration with accounting platforms stand out as top strengths. These platforms deliver reductions in manual billing effort and improved on-time payment rates as core benefits of adoption. ## Best Billing Software At A Glance - **Leader:** [NetSuite](https://www.g2.com/products/netsuite/reviews) - **Highest Performer:** [Ignition](https://www.g2.com/products/ignition/reviews) - **Easiest to Use:** [Anchor](https://www.g2.com/products/anchor-anchor/reviews) - **Top Trending:** [Tabs](https://www.g2.com/products/tabs/reviews) - **Best Free Software:** [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) --- **Sponsored** ### Paymode Paymode, Bottomline’s business payments network, is a provider of secure, streamlined payments for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, we work to make every step of traditionally manual and cumbersome payment processes simple, secure, and streamlined. We automate business payments for more than 600,000 businesses, allowing for greater efficiency, security and savings. We do this by: o Automating and digitizing payments by switching from checks to ACH and virtual card o Enrolling vendors in our network and ensuring you're not stuck holding sensitive bank account information o Reducing payment fraud risk through technology and expertise Paymode offers a truly comprehensive way to solve traditional accounts payable and accounts receivable challenges for payers and vendors alike. By utilizing Paymode to process payments to your suppliers, your business can save time, save money, realize rebates on your AP spend, and forge stronger relationships with your key suppliers. Your vendors, in turn, will receive enhanced remittance, quicker payments and advanced fraud protection. [Book a Demo](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=90&secure%5Bdisplayable_resource_id%5D=1360&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1200&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=114196&secure%5Bresource_id%5D=90&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbilling%3Fopen_modal_url%3D%252Fproducts%252Fnutcache%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fbilling%2526source%253Dcategory&secure%5Btoken%5D=71484fcb436c0ce06076078b2a42256149d118a3052154ff5f87141a7d0de57a&secure%5Burl%5D=https%3A%2F%2Fwww.bottomline.com%2Fget-demo%3Futm_source%3Dwebsite%26utm_medium%3Ddisplay%26utm_campaign%3DG2&secure%5Burl_type%5D=book_demo) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [NetSuite](https://www.g2.com/products/netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,535 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.9/10) - **Accounting:** 8.0/10 (Category avg: 8.7/10) - **Payments:** 7.7/10 (Category avg: 8.6/10) - **Management:** 7.5/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle (826,383 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (199,301 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Mid-Market, 31% Small-Business #### Pros & Cons **Pros:** - Ease of Use (568 reviews) - Customizability (363 reviews) - Functionality (337 reviews) - Customization Options (320 reviews) - Customization (300 reviews) **Cons:** - Learning Curve (383 reviews) - Improvement Needed (335 reviews) - Missing Features (286 reviews) - Limited Customization (248 reviews) - Not User-Friendly (243 reviews) ### 2. [Xero](https://www.g2.com/products/xero/reviews) Xero is a cloud-based accounting software solution designed to help small business owners and accounting professionals manage their financial operations efficiently. With a user-friendly interface and a focus on automation, Xero enables users to streamline their bookkeeping processes, allowing them to concentrate on growing their businesses rather than getting bogged down by administrative tasks. Targeted primarily at small businesses, Xero caters to a diverse audience that includes entrepreneurs, freelancers, and accounting firms. The platform is particularly beneficial for those who seek to simplify financial management while ensuring compliance with regional tax regulations. Xero's innovative features, such as JAX (Just Ask Xero), an AI financial superagent, enhance the user experience by providing real-time insights and automating routine tasks. This allows users to create quotes, send invoices, and reconcile bank transactions through natural language commands, making financial management more accessible and efficient. One of the key features of Xero is its ability to automate data ingestion from various sources, including banks and e-commerce platforms. This functionality significantly reduces the time spent on manual data entry, with many users reporting an average savings of six hours per month. Additionally, Xero's smart bank reconciliation adapts to user patterns, simplifying the bookkeeping process to a straightforward click-to-confirm operation. This level of efficiency not only saves time but also enhances accuracy in financial reporting. Xero also prioritizes cash flow management, a critical aspect for any business. Users can create customizable online invoices equipped with integrated "Pay Now" buttons, which facilitate faster payments. Coupled with automated payment reminders, Xero helps businesses reduce the time spent on collections, allowing them to focus on revenue generation. Furthermore, Xero's tools are designed to simplify tax compliance across various jurisdictions, making it easier for users to navigate the complexities of tax regulations. The platform is supported by a robust ecosystem of over 1,000 third-party applications and a global directory of certified accountants and bookkeepers. This connectivity ensures that users have access to specialized tools for inventory management, customer relationship management, and financial advice tailored to their specific needs. With a customer support team rated highly by new users, Xero provides the assurance and assistance necessary for businesses to operate confidently in their financial endeavors. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,583 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Accounting:** 8.9/10 (Category avg: 8.7/10) - **Payments:** 8.8/10 (Category avg: 8.6/10) - **Management:** 8.8/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Xero](https://www.g2.com/sellers/xero-390f429b-8d4b-4170-a85d-f071f0cc536d) - **Company Website:** https://www.xero.com - **Year Founded:** 2006 - **HQ Location:** Wellington - **Twitter:** @Xero (77,540 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/50780/ (6,169 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Accountant - **Top Industries:** Accounting, Information Technology and Services - **Company Size:** 67% Small-Business, 34% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (851 reviews) - Invoice Management (366 reviews) - Transactions (314 reviews) - Efficiency (304 reviews) - Simple (279 reviews) **Cons:** - Missing Features (319 reviews) - Limited Options (173 reviews) - Limited Customization (142 reviews) - Accounting Limitations (134 reviews) - Poor Customer Support (121 reviews) ### 3. [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) BILL is a financial operations platform that provides intelligent accounts payable and accounts receivable automation for businesses. This software solution is designed to help small and midsize businesses streamline and manage their financial workflows by digitizing and automating manual processes. By centralizing financial tasks, BILL AP/AR provides greater efficiency, visibility, and control over a company’s cash flow. The AP automation software helps users manage invoice processing, approvals, and payments, while also offering tools for expense management. BILL AP/AR belongs is accounts payable automation software that serves a broad audience, including business owners, finance managers, accounting firms, accounts payable specialists, and controllers. Typical use cases for BILL AP/AR involve digitization and automation of invoice capture, routing bills for approval, scheduling and executing payments, reconciling transactions, and managing expense reports and reimbursements. The platform also integrates with popular accounting systems to facilitate accurate bookkeeping and financial reporting. Key features and benefits of BILL AP/AR include: - Comprehensive AP automation software capabilities including electronic invoice receipt, automated data extraction, customizable approval workflows, and multi-method payment processing (ACH, wire transfers, checks) - Corporate cards integration through BILL Spend & Expense (formerly Divvy) that offers credit limits from $500-$5M and automated expense management software with real-time spending controls and budget management - Expense management automation featuring receipt capture, automatic categorization, policy compliance monitoring, and seamless integration with accounting systems for streamlined reconciliation - Accounts receivable optimization tools that automate invoice delivery, payment processing, collections management, and customer communication to accelerate cash flow - Advanced security and compliance measures with bank-level encryption, fraud protection, and audit trails that meet industry standards for financial data protection - Two-way sync with accounting software such as QuickBooks, Xero, NetSuite, and others to reduce manual data entry By bringing together accounts payable automation, corporate cards, and expense management in a single platform, BILL AP/AR helps finance teams reduce payment cycle time, minimize human error, and improve vendor relationships by ensuring timely and accurate transactions. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,773 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Accounting:** 8.8/10 (Category avg: 8.7/10) - **Payments:** 8.8/10 (Category avg: 8.6/10) - **Management:** 8.5/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [BILL (previously Bill.com)](https://www.g2.com/sellers/bill-previously-bill-com) - **Company Website:** https://www.bill.com/ - **Year Founded:** 2006 - **HQ Location:** San Jose, CA - **Twitter:** @billcom (17,217 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bill/ (3,362 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Controller, Accountant - **Top Industries:** Accounting, Non-Profit Organization Management - **Company Size:** 61% Small-Business, 28% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (622 reviews) - Easy Payments (301 reviews) - Integrations (249 reviews) - Easy Setup (248 reviews) - Time-saving (241 reviews) **Cons:** - Payment Issues (177 reviews) - Missing Features (166 reviews) - Technical Issues (153 reviews) - Invoicing Problems (145 reviews) - Vendor Management (139 reviews) ### 4. [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,170 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Accounting:** 8.6/10 (Category avg: 8.7/10) - **Payments:** 8.9/10 (Category avg: 8.6/10) - **Management:** 8.9/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Block](https://www.g2.com/sellers/block) - **Company Website:** https://block.xyz/ - **Year Founded:** 2009 - **HQ Location:** Oakland, California - **Twitter:** @Square (309,608 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/joinblock/ (13,211 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Business Owner - **Top Industries:** Retail, Food & Beverages - **Company Size:** 89% Small-Business, 7% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (122 reviews) - Payment Processing (58 reviews) - Features (44 reviews) - Simple (42 reviews) - Setup Ease (41 reviews) **Cons:** - High Fees (30 reviews) - Expensive (24 reviews) - Access Limitations (19 reviews) - Missing Features (17 reviews) - Payment Issues (17 reviews) ### 5. [PayPal Invoicing](https://www.g2.com/products/paypal-invoicing/reviews) PayPal Invoicing is a specialized invoicing solution designed to assist users in creating and managing professional invoices efficiently. This tool caters to businesses and freelancers who require a streamlined process for billing clients, regardless of whether those clients have a PayPal account. By simplifying the invoicing process, PayPal Invoicing allows users to focus on their core activities while ensuring timely payments. Targeted primarily at small to medium-sized businesses, freelancers, and service providers, PayPal Invoicing serves a diverse audience that values efficiency and professionalism in their billing practices. It is particularly beneficial for those who manage multiple clients or projects and need a reliable way to track payments and outstanding invoices. The platform supports various use cases, including one-time services, recurring billing for ongoing contracts, and customizable invoicing for unique client needs. One of the key features of PayPal Invoicing is its ability to create customizable templates and data fields. This flexibility allows users to tailor invoices to their specific requirements, making it easier for clients to understand the charges and for users to maintain accurate records for tax reporting purposes. Additionally, the option to set up recurring invoices simplifies the billing process for ongoing services, ensuring that users do not miss out on payments for regular work. Another significant advantage of PayPal Invoicing is its efficiency in facilitating payments. According to PayPal data, 78% of all payments made through PayPal Invoicing are completed within one day of the invoice being sent. This rapid payment turnaround can significantly enhance cash flow for businesses, allowing them to reinvest in their operations or manage expenses more effectively. Furthermore, the service is free to create and send invoices, with fees only applicable when payments are received, making it a cost-effective solution for managing invoicing needs. Overall, PayPal Invoicing stands out in the invoicing category due to its user-friendly interface, customizable options, and rapid payment processing capabilities. By providing a comprehensive invoicing solution that caters to the needs of various users, it helps streamline financial transactions and improve overall business efficiency. **Average Rating:** 4.4/5.0 **Total Reviews:** 173 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Accounting:** 7.9/10 (Category avg: 8.7/10) - **Payments:** 8.1/10 (Category avg: 8.6/10) - **Management:** 8.4/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [PayPal](https://www.g2.com/sellers/paypal) - **Company Website:** https://www.paypal.com/ - **Year Founded:** 1998 - **HQ Location:** San Jose, CA - **Twitter:** @PayPal (1,106,060 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1482/ (36,575 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Apparel & Fashion - **Company Size:** 68% Small-Business, 25% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (93 reviews) - Invoicing (86 reviews) - Invoicing Ease (82 reviews) - Invoicing Management (76 reviews) - Payment Processing (54 reviews) **Cons:** - Expensive (59 reviews) - High Fees (56 reviews) - Limited Customization (34 reviews) - Payment Issues (33 reviews) - Invoicing Issues (31 reviews) ### 6. [FreshBooks](https://www.g2.com/products/freshbooks/reviews) FreshBooks is software that simplifies the complicated world of bookkeeping and accounting. With FreshBooks, you can run your billing, books, and payroll all from one platform—no complicated spreadsheets or convoluted software. With FreshBooks, you’ll save time and get peace of mind. • Run your billing, books, and payroll on the same platform. • Build invoices in seconds and get paid twice as fast. • Create reports that allow you to see the health of your business instantly. • Stay organized for tax time and compliant with tax regulations. • Collaborate with clients, manage billing, and track project profitability. **Average Rating:** 4.5/5.0 **Total Reviews:** 943 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Accounting:** 7.9/10 (Category avg: 8.7/10) - **Payments:** 8.4/10 (Category avg: 8.6/10) - **Management:** 8.3/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [FreshBooks](https://www.g2.com/sellers/freshbooks) - **Company Website:** https://www.freshbooks.com/ - **Year Founded:** 2003 - **HQ Location:** Toronto - **Twitter:** @freshbooks (28,111 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/116468/ (387 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 81% Small-Business, 9% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (154 reviews) - Invoice Management (80 reviews) - Invoicing (80 reviews) - Customer Support (69 reviews) - Simple (60 reviews) **Cons:** - Missing Features (57 reviews) - Invoicing Issues (33 reviews) - Expensive (28 reviews) - Limited Features (28 reviews) - Pricing Issues (28 reviews) ### 7. [Zoho Invoice](https://www.g2.com/products/zoho-invoice/reviews) Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. - Managing customers and item information Zoho Invoice helps you maintain all of your customer and item information in one place. Details such as basic contact information, billing and shipping addresses, and tax information can be added to each customer. Similarly, details such as the selling price and product description can be added for each item. When you create transactions, all you have to do is select the right customer and items, and the system takes care of the rest. - Seamless invoicing Zoho Invoice makes managing and monitoring invoices easy. With its intuitive interface, you can create and send invoices with just a few clicks. It gives you the ability to personalize and brand your invoices with pre-designed templates. All the invoices you create are stored and can be referenced or used later as you need them. Besides invoices, you can use Zoho Invoice to create quotes, retainers for advance payments, credit notes for sales returns, and more. - Time tracking Zoho Invoice lets you track time effortlessly and bill your clients for hours spent on your projects. Once you invite users to your projects, they can log hours from their mobile device or desktop. - Payment collection Zoho Invoice offers integrations with 10+ payment gateways to help you collect payments on time. Payments collected through offline payment modes such as cash or checks can be recorded easily too. Payment reminders can be sent automatically, and your users can always keep track of their customers' payments. - Expense tracking Zoho Invoice makes it easier for you to track your expenses—whether they're regular office expenses, mileage expenses, or reimbursable expenses incurred on behalf of customers. You can classify the expenses under different categories to make it easier to review them, and capture expense receipts right from your mobile device and attach them to your expenses. - Client portal The Client portal in Zoho Invoice is a self-service area where your customers can view and update their billing information, view and accept estimates, pay for your invoices, and download statements. If you offer live chat support, your customers can initiate a chat request right from the portal. The whole experience is designed to make it as easy as possible for your customers to get what they need, leaving you free to focus on your business. - Reports Zoho Invoice supports over 30 reports to give you detailed insights into the financial health of your business. With these real-time reports, you can track key metrics such as best-selling products, invoice statuses, pending payments, and more. **Average Rating:** 4.7/5.0 **Total Reviews:** 348 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Accounting:** 8.7/10 (Category avg: 8.7/10) - **Payments:** 8.7/10 (Category avg: 8.6/10) - **Management:** 9.1/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,047 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Reviewer Demographics:** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 86% Small-Business, 10% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (16 reviews) - Invoicing (12 reviews) - Invoicing Ease (12 reviews) - Simple (6 reviews) - User Interface (6 reviews) **Cons:** - Missing Features (3 reviews) - Billing Issues (2 reviews) - Limited Customization (2 reviews) - Poor Customer Support (2 reviews) - Approval Process Issues (1 reviews) ### 8. [Wave Invoicing](https://www.g2.com/products/wave-invoicing/reviews) Wave Invoicing is a comprehensive, user-friendly invoicing solution tailored for small business owners, freelancers, and entrepreneurs. It enables users to create, customize, and send professional invoices effortlessly, ensuring timely payments and efficient cash flow management. Integrated seamlessly with Wave's suite of financial tools, this platform offers a holistic approach to managing business finances. Key Features and Functionality: - Professional Invoicing: Design and dispatch customized invoices featuring your business logo and colors, enhancing your brand's professionalism. - Recurring Billing: Automate invoicing for repeat clients by setting up recurring invoices and automatic credit card payments, reducing manual tasks. - Online Payments: Accept payments via credit cards, bank transfers, and Apple Pay directly through the invoice, facilitating faster transactions. - Mobile Accessibility: Manage invoices on-the-go with Wave's mobile app, available for both iOS and Android devices. - Automated Reminders: Set up automatic payment reminders to notify clients of upcoming or overdue payments, minimizing delays. - Integrated Accounting: Invoicing data syncs with Wave's accounting features, providing a unified view of your financials. Primary Value and User Solutions: Wave Invoicing addresses the common challenges faced by small business owners in managing billing processes. By offering a streamlined, automated invoicing system, it reduces administrative overhead, ensures timely payments, and enhances cash flow management. The integration with Wave's broader financial ecosystem allows users to have a comprehensive understanding of their business finances, all within a single platform. This holistic approach empowers users to focus more on growing their business and less on manual financial tasks. **Average Rating:** 4.6/5.0 **Total Reviews:** 14 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Accounting:** 9.7/10 (Category avg: 8.7/10) - **Payments:** 9.3/10 (Category avg: 8.6/10) - **Management:** 8.7/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [H&R Block](https://www.g2.com/sellers/h-r-block) - **Year Founded:** 1955 - **HQ Location:** Kansas City, MO - **Twitter:** @HRBlock (37,124 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3671/ (15,961 employees on LinkedIn®) - **Ownership:** HRB **Reviewer Demographics:** - **Company Size:** 87% Small-Business, 7% Enterprise ### 9. [Stampli](https://www.g2.com/products/stampli/reviews) Stampli is the stress-free finance operations platform. Its AI-driven procure-to-pay solution runs processes from request through payment while remaining fully aligned to the ERP as the system of record, mirroring charts of accounts, entities, dimensions, and approval hierarchies without requiring ERP rework or forcing teams into rigid process models. Rather than adding AI on top of legacy infrastructures, Stampli has embedded intelligence directly into how work happens since being founded in 2015. Stampli AI operates across the full procure-to-pay lifecycle to extract data, code transactions, route approvals, match invoices, handle exceptions, and preserve institutional knowledge. That intelligence has been trained on billions of real-world transactions across $150 billion in annual spend, continuously improving with every correction across thousands of customer environments. The platform delivers end-to-end capabilities across procurement, accounts payable, vendor management, payments, and corporate cards. More than 1,800 businesses trust Stampli to process their finances accurately and efficiently. As volume, entities, and complexity increase, Stampli absorbs growth without proportional headcount, driving faster processing, leaner operations, and smarter spending with full visibility, control, and audit-ready accuracy. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,882 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Accounting:** 9.0/10 (Category avg: 8.7/10) - **Payments:** 8.9/10 (Category avg: 8.6/10) - **Management:** 9.0/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Stampli](https://www.g2.com/sellers/stampli) - **Company Website:** https://www.stampli.com - **Year Founded:** 2015 - **HQ Location:** Mountain View, California - **Twitter:** @stampli (9,160 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5273577/ (305 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Controller, Staff Accountant - **Top Industries:** Accounting, Hospital & Health Care - **Company Size:** 61% Mid-Market, 27% Small-Business #### Pros & Cons **Pros:** - Ease of Use (669 reviews) - Invoicing (350 reviews) - Intuitive (307 reviews) - Efficiency (300 reviews) - Customer Support (289 reviews) **Cons:** - Invoice Issues (159 reviews) - Missing Features (130 reviews) - Approval Issues (119 reviews) - Technical Issues (106 reviews) - Invoicing Issues (104 reviews) ### 10. [Zoho Books](https://www.g2.com/products/zoho-books/reviews) Zoho Books is a robust accounting platform designed for growing businesses, offering a comprehensive suite of features to streamline your financial management. With Zoho Books, you can efficiently track payables and receivables, customise invoices, and set up automated payment reminders for your clients. The platform allows you to connect and reconcile bank accounts, fetching and matching transactions seamlessly. Zoho Books also includes customer and vendor portals, making it easy for all parties to keep track of their transactions with you. Payment gateways integrated within the platform provide your customers with multiple reliable payment methods, ensuring hassle-free payments. The user-friendly interface simplifies navigation for you and your team, enhancing productivity. With over 70 detailed reports, Zoho Books offers valuable insights into your financial health. Security is a top priority, and Zoho Books safeguards your data and privacy with stringent access controls, ensuring only authorized users can access your information. The free mobile app keeps you updated with your financial transactions on the go, providing flexibility and convenience. Zoho Books is an all-in-one platform equipped with every feature a business needs to manage its accounting tasks and organise transactions effectively. **Average Rating:** 4.4/5.0 **Total Reviews:** 305 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Accounting:** 9.0/10 (Category avg: 8.7/10) - **Payments:** 8.9/10 (Category avg: 8.6/10) - **Management:** 8.8/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,047 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Reviewer Demographics:** - **Who Uses This:** Owner, Account Executive - **Top Industries:** Accounting, Information Technology and Services - **Company Size:** 69% Small-Business, 23% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (35 reviews) - Invoice Management (19 reviews) - Easy Setup (11 reviews) - User Interface (11 reviews) - Tax Management (10 reviews) **Cons:** - Missing Features (15 reviews) - Poor Customer Support (11 reviews) - Expensive (4 reviews) - Learning Curve (4 reviews) - Limited Customization (4 reviews) ### 11. [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) Salesforce CPQ is designed to help sales teams configure products, set accurate pricing, and generate quotes quickly and efficiently. Salesforce CPQ automates complex sales processes by guiding reps through product selection, pricing, and approval workflows, ensuring that quotes are accurate and compliant with company policies. Salesforce CPQ enables faster, more accurate quotes, providing a smoother experience for customers while helping sales teams control profit margins through managed discounts and approvals. Our latest innovation, Salesforce Revenue Cloud, expands on the features that have made Salesforce CPQ a market leader to now support the entire revenue lifecycle. Revenue Cloud integrates seamlessly with Salesforce's agent-powered CRM to unify revenue operations with the power of the core Salesforce platform. Salesforce Revenue Cloud streamlines the entire quote-to-cash process with tools that go beyond quoting to support contracts, order management and invoice management in one place. Purpose-built to fit any revenue model and any sales channel with centralized data, Salesforce Revenue Cloud makes it easier for sales and finance teams to collaborate and speeds up deal and payment cycles. Revenue Cloud includes: \* A flexible product catalog and pricing system for all sales channels \* Tools for managing quotes, orders, and pricing from anywhere \* Contract management for negotiating and tracking agreements \* Order management to streamline fulfillment and delivery \* Invoice management to calculate penny-perfect invoices to send to your ERP **Average Rating:** 4.2/5.0 **Total Reviews:** 1,403 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Accounting:** 8.5/10 (Category avg: 8.7/10) - **Payments:** 8.4/10 (Category avg: 8.6/10) - **Management:** 8.4/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (580,768 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Account Executive, Salesforce Developer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Mid-Market, 33% Enterprise #### Pros & Cons **Pros:** - Ease of Use (103 reviews) - Revenue Management (83 reviews) - Efficiency (75 reviews) - Product Functionality (74 reviews) - Features (73 reviews) **Cons:** - Learning Curve (67 reviews) - Learning Difficulty (65 reviews) - Complexity (61 reviews) - Complex Setup (60 reviews) - Steep Learning Curve (54 reviews) ### 12. [Anchor](https://www.g2.com/products/anchor-anchor/reviews) Anchor is the leading AR automation platform that gets service businesses paid on time, every time effortlessly. With no subscription fees, Anchor combines proposals, agreements, billing, and payments into one seamless workflow. Clients are auto-billed and auto-charged based on dynamic agreements, and everything syncs in real time with your general ledger. Designed for accountants, consultants, agencies, and service providers, Anchor eliminates manual billing tasks, reduces human error, and helps prevent revenue leakage. • Close deals faster with branded online proposals • Send flexible agreements that evolve with scope and terms • Automate billing: recurring, hourly, fixed, or one-time • Accept ACH or credit cards with adjustable fee settings • Collaborate via roles, permissions, and audit trails • Give clients a self-serve portal and automated reminders • Sync with QuickBooks Online, Xero and 5,000+ apps via Zapier Just $5 per payment. No subscriptions. No limits. **Average Rating:** 4.9/5.0 **Total Reviews:** 117 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.9/10) - **Accounting:** 9.6/10 (Category avg: 8.7/10) - **Payments:** 8.5/10 (Category avg: 8.6/10) - **Management:** 9.2/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Anchor](https://www.g2.com/sellers/anchor) - **HQ Location:** New York, US - **Twitter:** @Say_anchor_ (169 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/anchor-pay/ (107 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, CEO - **Top Industries:** Accounting, Consulting - **Company Size:** 97% Small-Business, 3% Mid-Market #### Pros & Cons **Pros:** - Time-saving (30 reviews) - Ease of Use (25 reviews) - Automation (18 reviews) - Efficiency (17 reviews) - Flexibility (16 reviews) **Cons:** - Payment Issues (9 reviews) - Processing Delays (6 reviews) - Limited Customization (5 reviews) - Steep Learning Curve (5 reviews) - Delays (4 reviews) ### 13. [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) QuickBooks helps you organize your business finances all in one place so you can complete your frequent tasks in fewer steps. Easily get set up, learn and use. No accounting knowledge is necessary and you can quickly import your data from a spreadsheet. Easily create invoices and manage expenses. And, QuickBooks ensures you’ll have reliable records for tax time. Have questions? Step-by-step tutorials show you how to create invoices, record expenses and more. Includes a 60 day money-back guarantee. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,699 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) - **Accounting:** 9.0/10 (Category avg: 8.7/10) - **Payments:** 9.0/10 (Category avg: 8.6/10) - **Management:** 9.1/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Intuit](https://www.g2.com/sellers/intuit) - **Year Founded:** 1983 - **HQ Location:** Mountain View, California - **Twitter:** @Intuit (80,497 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1666/ (17,722 employees on LinkedIn®) - **Ownership:** VIE:INTU **Reviewer Demographics:** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Accounting, Construction - **Company Size:** 80% Small-Business, 15% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (19 reviews) - Accounting Management (10 reviews) - Comprehensive Features (8 reviews) - Reporting Features (8 reviews) - Customization (7 reviews) **Cons:** - Limited Features (12 reviews) - Missing Features (9 reviews) - Expensive (6 reviews) - Poor Customer Support (6 reviews) - Limited Customization (5 reviews) ### 14. [Mercury](https://www.g2.com/products/mercury-mercury/reviews) Mercury is the fintech that brings all the ways people and businesses use money into a single product that feels extraordinary to use. With banking\*, credit cards, and software, Mercury helps more than 200K ambitious companies and entrepreneurs make better decisions and build their businesses. To learn more, visit Mercury.com. - Used by founders, finance leads, and operators at startups and SMBs - Common use cases: paying vendors and contractors, managing team spend, and reconciliation - Suitable for multi-entity structures that need shared controls and permissions - Supports companies seeking operational efficiency without expanding headcount - Up to $5M in FDIC insurance\* on deposits through our partner banks’ sweep networks Mercury combines checking & savings accounts with payments, spend control, and finance ops automation in one place. - Business checking and savings with digital onboarding and a streamlined web/mobile interface - ACH, free domestic and international USD wires from Mercury, low-fee non-USD transfers, and mailed checks - Debit and credit cards\*\* with customizable limits, merchant/category controls, real-time visibility, and cashback - Automated tools for billing, invoicing, and approvals with accounting integrations - Cash management options, including venture debt Mercury addresses the inefficiencies of legacy banking and the fragmentation of multiple finance tools by centralizing workflows and reducing payment friction. - Automates manual tasks like bill pay, invoicing, approvals, and reconciliation to speed up month-end close - Replaces branch visits and opaque fees with transparent, smooth money movement - Compliant onboarding and monitoring designed to protect businesses and reduce surprises - Fast, knowledgeable customer support across multiple channels The data: - Raised $500M in primary and secondary funding from top-tier venture capital firms and angel investors, athletes, entertainers, and 2.5K Mercury customers - $3.5B valuation in March ‘25 - 11 consecutive quarters of profitability based on both EBITDA and GAAP net-income (as of April ‘25) - $500M in revenue in 2024 - More than 200K customers - 40% growth in customers in 2024 - $156B in annual transaction volume in 2024, up 64% year-over-year - Customer NPS of 75\*\*\* (compared to banking industry average of 34) - 1 in 3 startups use Mercury\*\*\*\* - More than 50% of YC cohorts choose Mercury \*Mercury is a fintech company, not an FDIC-insured bank. Checking and savings accounts are provided through our bank partners Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. Deposit insurance covers the failure of an insured bank. Checking and savings account deposits may be held by sweep network banks. Certain conditions must be satisfied for pass-through insurance to apply. Learn more here. \*\*The Mercury Debit Cards are issued by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC, pursuant to licenses from Mastercard®. The IO Card is issued by Patriot Bank, Member FDIC, pursuant to a license from Mastercard®. \*\*\*Net Promoter Score (NPS) information and ratings are available at https://customergauge.com/benchmarks/blog/financial-services-nps-benchmarks. \*\*\*\*Calculation based on US-based companies that received an angel, pre-seed, seed, or Series A investment reported on Crunchbase in the most recent year. **Average Rating:** 4.5/5.0 **Total Reviews:** 119 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Mercury](https://www.g2.com/sellers/mercury-d05da646-a155-46e3-a2d5-db2bad2e5bd1) - **Company Website:** https://mercury.com - **Year Founded:** 2017 - **HQ Location:** San Francisco, CA - **Twitter:** @mercury (40,313 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mercuryhq (1,449 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 84% Small-Business, 7% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (28 reviews) - Easy Setup (11 reviews) - User Interface (11 reviews) - Easy Interface (9 reviews) - Efficiency (7 reviews) **Cons:** - Approval Issues (7 reviews) - Poor Customer Support (6 reviews) - Expensive (4 reviews) - Approval Process (3 reviews) - Card Issues (3 reviews) ### 15. [Paddle](https://www.g2.com/products/paddle/reviews) Paddle is a market leading subscription billing platform that offers a comprehensive payment, tax, compliance and reporting solution for digital businesses, including AI, SaaS, mobile apps, games and digital downloads. Instead of managing a fragmented payments stack, we provide an all-in-one platform that serves as your single source of truth for revenue data. Paddle helps start-ups, enterprise and fast-scaling subscription companies grow faster, automatically. As your Merchant of Record (MoR), we handle: - Checkouts and payment management - Subscription management and billing for one time purchases - Invoicing and renewals - Global tax compliance and remittance - Fraud protection and chargeback processing - Dunning and failed payment recovery - Comprehensive reporting How do we streamline your operations? - We integrate with multiple payment service providers, so you don't have to - We take on the liability for charging and remitting sales tax worldwide - Our systems reconcile revenue data across subscription billing and payments - We implement strategies to reduce churn and recover failed payments - Our team handles billing-related support queries - Our developer-friendly documentation and API-first merchant of record makes it easy to get set up By entrusting Paddle as your Merchant of Record, you can focus on growing your business while we optimize every aspect of your payments and billing process. Ready to simplify your digital product payments? Visit our website and schedule a call to learn how Paddle can transform your payment infrastructure. **Average Rating:** 4.5/5.0 **Total Reviews:** 231 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Accounting:** 8.7/10 (Category avg: 8.7/10) - **Payments:** 8.9/10 (Category avg: 8.6/10) - **Management:** 8.9/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Paddle](https://www.g2.com/sellers/paddle) - **Company Website:** https://paddle.com - **Year Founded:** 2012 - **HQ Location:** London, United Kingdom - **Twitter:** @PaddleHQ (17,848 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/paddle/ (395 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 89% Small-Business, 8% Mid-Market #### Pros & Cons **Pros:** - Customer Support (36 reviews) - Ease of Use (32 reviews) - Payment Processing (24 reviews) - Helpful (22 reviews) - Payment Management (19 reviews) **Cons:** - Improvement Needed (17 reviews) - Poor Customer Support (13 reviews) - Access Limitations (10 reviews) - Billing Issues (9 reviews) - Poor Support Services (9 reviews) ### 16. [TallyPrime](https://www.g2.com/products/tallyprime/reviews) TallyPrime is a comprehensive business management software solution designed to assist organizations in efficiently managing their invoicing, accounting, inventory, banking, cash and credit management, taxation, payroll, and cost management, among other essential functions. By consolidating multiple business operations into a single platform, TallyPrime aims to simplify complex processes, allowing users to concentrate on driving business growth rather than getting bogged down by administrative tasks. Targeted primarily at small to medium-sized enterprises, TallyPrime caters to a diverse range of industries, including retail, manufacturing, and services. Its user-friendly interface and intuitive design make it easier to get started with. Businesses can leverage TallyPrime to streamline their operations, ensuring that all financial and operational aspects are interconnected and easily manageable. This integrated approach not only enhances efficiency but also fosters better decision-making and strategic planning. One of the standout features of TallyPrime is its extensive reporting capabilities. With over 400+ insightful business reports, users can gain a comprehensive view of their organization’s performance. These reports can be generated quickly, allowing for real-time analysis and informed decision-making. Furthermore, TallyPrime offers customization options, enabling users to tailor reports to their specific needs. The ability to access reports on mobile or any devices ensures that business owners and managers can stay updated on their operations from anywhere, facilitating easy access of data anytime. In addition to its robust reporting features, TallyPrime automates critical business processes, significantly reducing the time and effort required for routine tasks. This automation not only enhances operational efficiency but also minimizes the risk of human error, leading to more accurate financial records. The software also provides tools for effective cash and credit management, ensuring that businesses maintain healthy financial practices. Overall, TallyPrime stands out in the business management software category by offering a holistic solution that integrates various functions into a single platform. Its focus on automation, extensive reporting capabilities, and user-friendly design make it an invaluable tool for businesses looking to optimize their operations and achieve sustainable growth. **Average Rating:** 4.5/5.0 **Total Reviews:** 269 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Accounting:** 9.1/10 (Category avg: 8.7/10) - **Payments:** 8.8/10 (Category avg: 8.6/10) - **Management:** 8.5/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Tally Solutions](https://www.g2.com/sellers/tally-solutions) - **Company Website:** https://tallysolutions.com/ - **Year Founded:** 1986 - **HQ Location:** Bangalore - **Twitter:** @tallysolutions (14,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15674/ (4,685 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Accountant, Senior Accountant - **Top Industries:** Accounting, Information Technology and Services - **Company Size:** 58% Small-Business, 35% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (44 reviews) - Accounting Management (27 reviews) - Accounting Efficiency (23 reviews) - Accounting (22 reviews) - Accounting Ease (20 reviews) **Cons:** - Missing Features (19 reviews) - Limited Customization (13 reviews) - Poor Interface Design (13 reviews) - User Unfriendliness (13 reviews) - Learning Curve (12 reviews) ### 17. [Refrens Accounting](https://www.g2.com/products/refrens-accounting/reviews) Refrens is an accounting software that helps you manage invoicing, accounting, bookkeeping, inventory, expenses, payments, clients, vendors, sales, and other day-to-day operations in one place. Ideal For: SMBs, MSMEs, Startups, Manufacturing Businesses, and Service Businesses. **Average Rating:** 4.7/5.0 **Total Reviews:** 101 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Accounting:** 9.2/10 (Category avg: 8.7/10) - **Payments:** 8.9/10 (Category avg: 8.6/10) - **Management:** 9.3/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Naman Sarawagi](https://www.g2.com/sellers/naman-sarawagi) - **Year Founded:** 2018 - **HQ Location:** Bengaluru, IN - **Twitter:** @RefrensApp (1,607 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/refrens (100 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Founder - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 91% Small-Business, 3% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (50 reviews) - Invoice Management (45 reviews) - Invoicing (38 reviews) - Invoicing Ease (24 reviews) - Customer Support (17 reviews) **Cons:** - Missing Features (27 reviews) - Limited Customization (14 reviews) - Expensive (5 reviews) - Difficult Customization (4 reviews) - Inadequate Reporting (4 reviews) ### 18. [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews) Commerce Hub is a Configure Price Quote (CPQ) solution that helps sales teams and revenue operations professionals create, manage, and deliver quotes, proposals, and related revenue processes within a unified Smart CRM platform. Core Value Proposition: Commerce Hub eliminates three critical revenue process problems: fragmented CPQ workflows requiring data transfer between multiple systems, manual quote creation introducing errors and delays, and disconnected buyer experiences creating deal cycle friction. The product addresses challenges businesses face where quoting complexity, disconnected systems, and slow deal cycles create obstacles. Key Capabilities AI Quote Creation: Commerce Hub automatically generates quotes, proposals, and cover letters using deal data, call transcripts, and unstructured inputs. This automation reduces manual effort and minimizes errors from data entry or calculation mistakes. Integrated Buyer Experience: The platform provides a secure, interactive quote page where buyers view terms, accept proposals, and complete payment within the same flow. This eliminates delays from email attachments, separate electronic signature tools, and disconnected payment collection systems. Workflow Automation: Commerce Hub includes rules-based approval routing that ensures pricing consistency, discount authorization, and deal governance without slowing deal progression. Internal approvals streamline without creating bottlenecks. Flexible Pricing Models: The platform supports multiple pricing methods including one-time fees, recurring subscriptions, usage-based billing, tiered pricing, and custom configurations, making it adaptable to various revenue models. Revenue Data Integration: Because Commerce Hub operates on the HubSpot Smart CRM rather than as an external tool, it ensures accurate reporting, forecasting, and a single source of truth for sales teams. Deal data, quote history, and revenue metrics remain connected to customer records without manual synchronization. Commerce Hub vs. Alternatives Unlike external CPQ tools requiring integration with CRM platforms and often creating data synchronization challenges, Commerce Hub operates as a native component of the HubSpot CRM. This eliminates integration complexity and ensures quote data, customer information, and deal records remain connected without custom integration development. Commerce Hub replaces spreadsheet-based quote creation, email-based proposal delivery, and manual approval tracking with automated workflows that reduce cycle time, minimize errors, and provide complete visibility into the quoting process for revenue operations teams. Who Should Use Commerce Hub Commerce Hub serves sales teams managing quote complexity, revenue operations professionals coordinating pricing and approvals across deal stages, and finance stakeholders requiring accurate revenue forecasting and reporting. The platform scales from small sales teams to enterprise revenue organizations. Outcome Commerce Hub provides AI-powered automation, integrated billing and payments, and a connected buyer-seller experience, streamlining revenue processes to help teams close deals faster with greater accuracy and control. **Average Rating:** 4.6/5.0 **Total Reviews:** 90 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Accounting:** 10.0/10 (Category avg: 8.7/10) - **Payments:** 10.0/10 (Category avg: 8.6/10) - **Management:** 9.6/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot) - **Company Website:** https://www.HubSpot.com - **Year Founded:** 2006 - **HQ Location:** Cambridge, MA - **Twitter:** @HubSpot (785,472 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/68529/ (11,979 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 40% Mid-Market, 38% Small-Business #### Pros & Cons **Pros:** - Ease of Use (62 reviews) - Integrations (31 reviews) - Easy Integrations (28 reviews) - Efficiency (27 reviews) - Easy Setup (26 reviews) **Cons:** - Missing Features (25 reviews) - Limited Features (21 reviews) - Limited Customization (19 reviews) - Difficult Customization (18 reviews) - Lack of Customization (16 reviews) ### 19. [Tabs](https://www.g2.com/products/tabs/reviews) Tabs is the AI-native revenue automation platform built for modern finance teams.Tabs pulls data directly from the signed PDF to automate workflows including billing, collections, payments, revenue recognition, and reporting all in one place. Tabs integrates with your tech stack - including CRMs like Salesforce and HubSpot, ERPs like NetSuite, Quickbooks, and Rillet, and more - to automatically sync all data across your systems, ensuring consistency with your contract as the source of truth. Hundreds of businesses - including Statsig, Cursor, and Anrok - have been able to scale and supercharge their finance teams, closing books 5x faster, reducing DSO by 50% and scaling revenue without scaling headcount. **Average Rating:** 4.7/5.0 **Total Reviews:** 88 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Accounting:** 9.2/10 (Category avg: 8.7/10) - **Payments:** 9.0/10 (Category avg: 8.6/10) - **Management:** 9.5/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Tabs](https://www.g2.com/sellers/tabs-58857afb-9f53-4a00-a89c-fe75834c0b29) - **Company Website:** https://tabs.inc - **HQ Location:** New York, New York - **Twitter:** @get_tabs (19 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/teamtabs/ (189 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Computer Software, Accounting - **Company Size:** 54% Small-Business, 36% Mid-Market #### Pros & Cons **Pros:** - Customer Support (47 reviews) - Automation (39 reviews) - Invoicing (38 reviews) - Invoicing Management (36 reviews) - Ease of Use (34 reviews) **Cons:** - Invoicing Issues (8 reviews) - Missing Features (8 reviews) - Processing Delays (8 reviews) - Billing Issues (7 reviews) - Integration Issues (7 reviews) ### 20. [Tipalti](https://www.g2.com/products/tipalti/reviews) The only solution to automate your end-to-end payables process. Pick and choose from connected suite of solutions for accounts payable, global payments, procurement and employee expenses, helping eliminate 80% of your manual workload and close the books 25% faster. Tipalti enables you to easily onboard suppliers, partners, and freelancers, streamline PO generation, accelerate approvals, eliminate invoice entries, and make fast global payments to 196 countries in local currency. Also includes global tax compliance, 2 & 3-way PO matching, multi-entity support, OCR invoice scanning, employee expenses, physical and virtual cards Enjoy instant reconciliation with ERP integrations that include NetSuite, Quickbooks, Xero and Sage Intacct. We do all this while maintaining 98% customer satisfaction and working with some of the world's fastest-growing companies like Amazon Twitch, ClassPass, GoPro, GoDaddy, Twitter, Roblox, and Zola. **Average Rating:** 4.5/5.0 **Total Reviews:** 393 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Accounting:** 8.4/10 (Category avg: 8.7/10) - **Payments:** 8.6/10 (Category avg: 8.6/10) - **Management:** 8.2/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Tipalti](https://www.g2.com/sellers/tipalti) - **Company Website:** https://tipalti.com - **Year Founded:** 2010 - **HQ Location:** Palo Alto, CA - **Twitter:** @tipalti (2,426 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1770643/ (1,127 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Marketing and Advertising, Accounting - **Company Size:** 60% Mid-Market, 33% Small-Business #### Pros & Cons **Pros:** - Ease of Use (89 reviews) - Efficiency (56 reviews) - Customer Support (51 reviews) - Helpful (48 reviews) - Time-saving (46 reviews) **Cons:** - Payment Issues (23 reviews) - Missing Features (21 reviews) - Poor Customer Support (20 reviews) - Delays (17 reviews) - Poor Reporting (17 reviews) ### 21. [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews) Stripe Billing is a fast and flexible way to bill customers. Offer recurring payments globally and capture more revenue with Stripe’s recovery tools. Choose how you monetize, with support for tiered pricing and metered billing. Get started with little or no code by using flexible pre-built components like the pricing table and customer portal, or use our APIs for a fully custom integration. Learn more on stripe.com/billing/features. **Average Rating:** 4.4/5.0 **Total Reviews:** 132 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) - **Accounting:** 8.9/10 (Category avg: 8.7/10) - **Payments:** 8.9/10 (Category avg: 8.6/10) - **Management:** 9.0/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Stripe](https://www.g2.com/sellers/stripe) - **Year Founded:** 2010 - **HQ Location:** San Francisco, CA - **Twitter:** @stripe (275,815 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2135371/ (14,491 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Founder - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 78% Small-Business, 18% Mid-Market #### Pros & Cons **Pros:** - Payment Processing (5 reviews) - Subscription Management (5 reviews) - Easy Integrations (4 reviews) - Integrations (4 reviews) - Ease of Use (3 reviews) **Cons:** - Expensive (5 reviews) - Pricing Issues (4 reviews) - Access Limitations (2 reviews) - Complex Pricing (2 reviews) - High Fees (2 reviews) ### 22. [BigTime](https://www.g2.com/products/bigtime/reviews) BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.
 BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,630 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Accounting:** 8.2/10 (Category avg: 8.7/10) - **Payments:** 7.8/10 (Category avg: 8.6/10) - **Management:** 8.3/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [BigTime](https://www.g2.com/sellers/bigtime) - **Company Website:** https://bigtime.net/ - **Year Founded:** 2002 - **HQ Location:** Chicago, IL - **Twitter:** @BigTimeSoftware (2,746 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1457823/ (185 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Office Manager, President - **Top Industries:** Accounting, Architecture & Planning - **Company Size:** 76% Small-Business, 18% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (111 reviews) - Time Tracking (87 reviews) - User Interface (51 reviews) - Tracking Ease (48 reviews) - Time-saving (44 reviews) **Cons:** - Missing Features (24 reviews) - Time-Consuming (19 reviews) - Learning Curve (17 reviews) - Manual Entry (16 reviews) - Software Bugs (16 reviews) ### 23. [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) Workday Financial Management is native cloud and AI powered solution that unifies core finance functions that super charges processes while delivering real-time insight, control, and adaptability. From transaction processing to reporting and planning, it helps organizations operate at scale, close faster, and make smarter decisions—all on a single global platform. **Average Rating:** 4.1/5.0 **Total Reviews:** 201 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.9/10) - **Accounting:** 8.7/10 (Category avg: 8.7/10) - **Payments:** 8.8/10 (Category avg: 8.6/10) - **Management:** 8.6/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Workday](https://www.g2.com/sellers/workday) - **Company Website:** https://www.workday.com - **Year Founded:** 2005 - **HQ Location:** Pleasanton, CA - **Twitter:** @Workday (52,235 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17719/ (23,943 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Financial Services, Accounting - **Company Size:** 53% Enterprise, 31% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (28 reviews) - Integrations (9 reviews) - Learning (7 reviews) - Navigation Ease (7 reviews) - User Interface (7 reviews) **Cons:** - Not User-Friendly (9 reviews) - Learning Curve (8 reviews) - Complexity Issues (6 reviews) - Not Intuitive (6 reviews) - Complex Processes (5 reviews) ### 24. [Billtrust](https://www.g2.com/products/billtrust/reviews) Billtrust is a specialized B2B order-to-cash software solution designed to help finance leaders streamline their invoicing and payment processes. By transitioning from traditional paper invoicing and check acceptance to efficient electronic billing and payments, Billtrust enables organizations to enhance their cash flow management, reduce operational costs, and improve customer satisfaction. With a focus on leveraging AI-powered technology, Billtrust serves as a comprehensive platform that addresses the unique challenges businesses face in managing their accounts receivable. Targeting finance professionals across various industries, Billtrust is particularly beneficial for organizations that handle large volumes of invoices and payments. Its user-friendly interface and robust features cater to companies seeking to modernize their financial operations while maintaining a strong focus on customer experience. By automating the order-to-cash cycle, Billtrust enables finance teams to allocate their resources more effectively, allowing them to focus on strategic initiatives rather than mundane administrative tasks. With more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. The platform offers a suite of tools designed to facilitate electronic invoicing and payments. This not only accelerates cash flow but also minimizes the costs associated with paper-based invoicing methods. Additionally, Billtrust's AI-driven insights enable finance leaders to make informed decisions, optimize their collections strategies, and improve overall financial performance. The platform is designed to integrate seamlessly with existing financial systems, ensuring that businesses can adopt its solutions without significant disruption. By focusing on the specific needs of finance leaders, Billtrust offers a tailored approach that enhances operational efficiency and fosters stronger customer relationships through improved payment experiences. Overall, Billtrust is a powerful tool for finance leaders looking to modernize their order-to-cash processes. Its combination of advanced technology, industry expertise, and customer-centric design makes it an essential solution for organizations seeking to enhance their financial operations and drive sustainable growth. **Average Rating:** 4.4/5.0 **Total Reviews:** 504 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Accounting:** 8.9/10 (Category avg: 8.7/10) - **Payments:** 9.2/10 (Category avg: 8.6/10) - **Management:** 8.9/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Billtrust](https://www.g2.com/sellers/billtrust) - **Company Website:** https://www.billtrust.com/ - **Year Founded:** 2001 - **HQ Location:** Hamilton, NJ - **Twitter:** @Billtrust (1,888 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/billtrust/ (798 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Credit Manager, Accounts Receivable - **Top Industries:** Accounting, Construction - **Company Size:** 43% Enterprise, 38% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (164 reviews) - Invoicing (93 reviews) - Payment Processing (50 reviews) - Customer Satisfaction (47 reviews) - Efficiency (41 reviews) **Cons:** - Invoicing Issues (38 reviews) - Payment Issues (35 reviews) - Missing Features (31 reviews) - Poor Customer Support (25 reviews) - Login Issues (24 reviews) ### 25. [Assembly](https://www.g2.com/products/assemblysoftware/reviews) Create remarkable client experiences. CRM, portal, payments, tasks, contracts & more — with an AI Assistant that works for you. Assembly is the AI-powered platform for professional service firms. It replaces a patchwork of point tools with one place to run client work — so clients get a clean, branded portal for tasks, payments, messages, files, contracts, and forms, and your team runs on a simple CRM with an AI Assistant that knows full client context. The result: faster onboarding, improved retention, and happier clients. Assembly also fits the stack you already use. Embed Calendly, Airtable, and 1,000s of other products, connect Zapier/Make and webhooks, or build Custom Apps with our API so your workflow drives the software, not the other way around. Trusted by 1,000+ businesses serving 1M+ clients. SOC 2 Type II and HIPAA. Start a 14-day trial at assembly.com. **Average Rating:** 4.7/5.0 **Total Reviews:** 300 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Accounting:** 8.3/10 (Category avg: 8.7/10) - **Payments:** 8.7/10 (Category avg: 8.6/10) - **Management:** 8.7/10 (Category avg: 8.8/10) **Seller Details:** - **Seller:** [Assembly](https://www.g2.com/sellers/assembly-a15c4322-09e3-4e56-ade0-1ad0a66d9bd1) - **Company Website:** https://assembly.com/ - **Year Founded:** 2020 - **HQ Location:** New York, US - **Twitter:** @copilot (57,200 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/assemblycom/ (40 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Accounting - **Company Size:** 91% Small-Business, 3% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (152 reviews) - Easy Setup (82 reviews) - Customer Support (78 reviews) - Intuitive (75 reviews) - Features (73 reviews) **Cons:** - Missing Features (100 reviews) - Limited Features (69 reviews) - Limited Customization (49 reviews) - Lacking Features (47 reviews) - Integration Issues (35 reviews) ## Parent Category [Accounting & Finance Software](https://www.g2.com/categories/accounting-finance) ## Related Categories - [Invoice Management Software](https://www.g2.com/categories/invoice-management) - [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) - [Subscription Billing Software](https://www.g2.com/categories/subscription-billing) --- ## Buyer Guide ### What You Should Know About Billing Software ### What is Billing Software? Billing and invoicing software provides a range of functionality that is critical to collecting revenue, the end goal for all successful businesses. These billing solutions may vary in breadth of capabilities or target different professions and business sizes, but each offers the ability to streamline and automate the invoice and billing workflow. Collecting payments from customers can be a struggle, so improving the billing process and increasing the ease of collection to help ensure timely payments is always beneficial. Billing software allows users to build an invoice that will eventually be sent to a customer to collect payment. Often, billing solutions offer pre-built invoice templates for users who are looking for basic, straightforward invoice layouts. They may also offer an invoice creator for companies interested in building out custom invoices, which can be branded and personalized to fit a company’s criteria. Once the invoice is built, users may choose to print and mail the invoice; however, online invoicing is more widely used in today’s business world. Users can set invoice reminders that alert the customer that a payment due date is approaching, making sure that they are aware of what they owe and helping get ahead of the collection process. Customers can reply to payment requests on the spot, either through a payment gateway or directly through the invoice, with a variety of different payment methods. This includes credit card or other forms of electronic payments, which can be set up to recur monthly or on a subscription basis. For project- and service-based companies, time tracking functionality is offered to record hours worked and to bill for those hours accordingly. Hourly rates can be adjusted based on the project or employee; expenses associated with said project and employee can be documented as well. Once that information is recorded, invoices can be sent and payments collected. Billing fits into the overall accounting software ecosystem, and is just one aspect of financial management. These solutions generally integrate with other accounting, ERP, or CRM tools for greater insights and transparency into business processes. As a business grows its customer base, billing software provides one central location for all invoice and collection needs, allowing businesses to stay organized and on top of their finances and overall revenue management. ### Why Use Billing Software? The reasons for using billing software appear simple at first; in actuality, billing solutions provide a breadth of advantages for accounting departments and businesses. The business problems that billing and invoice software solve range from basic organization of invoices, to automated collection, simpler record keeping and tracking, and even improved customer relations. **Improved Organization –** When a business has multiple customers, it can be challenging to keep track of all invoices. That’s where billing and invoice software comes in to play. Billing solutions provide one central location for all invoices, so accountants are never scrambling to find documentation surrounding paid or unpaid bills. This billing hub ensures that businesses can better keep track of all customers and where they stand with their payments. This helps businesses improve customer relationships through the ability to routinely follow up and request payments when they are due. It also helps accounts receivable departments track all incoming finances for better overall accounting. If a business is not using a payment management system, such as a billing and invoicing software, then accounting departments will be spending hours just attempting to organize invoices, let alone make sense of them. **Billing Automation –** Before billing automation, businesses would usually have to create invoices in a basic document creation software (such as Microsoft Word), print the invoice, and mail it to a customer. That customer would usually have to write a check and mail it back to the business. However, billing and invoice software allows users to automate this process from start to finish. Users can create invoices online and send them to customers instantly via email or a client portal. This online invoicing allows customers to then pay instantly through the application, and the business receives its money instantly. This automation saves businesses time and effort, and allows for increased tracking capabilities. The biggest business problem being solved with billing automation is attempting to eliminate late or missed payments by customers. By doing so, businesses can collect money on time and help improve revenue growth month over month, quarter over quarter, and year over year for increased valuation. **Easier Record Keeping and Tracking –** By integrating billing and invoice software with accounting software, users can easily keep track of end-to-end accounting records. Billing software specifically tracks all expenses and records from invoice creation to the payment by the customer. This provides more transparency for businesses and allows for accurate accounting through the end of the billing cycle. These solutions also provide insights into the financial standing of customers, which is a huge benefit when customers are set up for subscription billing. **Improved Customer Relations –** Sending prompt alerts for customers with outstanding balances is not only a good way to ensure timely payments; it is also a way to reach out and build customer relationships. One might believe that these notifications are agitating, but in reality, customers want to pay on time, so being proactive in this scenario is helpful. Additionally, client portals offer a way for accountants on both sides of the invoice to quickly converse as well as a way for companies to provide quick customer service. By staying on top of billing inquiries, businesses can maintain positive relationships with customers and receive timely payments. ### Who Uses Billing Software? Billing and invoicing software is used by a number of different employees within an organization. The main role that utilizes billing solutions are accountants. An accountant is a broad title, but often in-house accountants are in charge of accounts payable and accounts receivable, meaning they are required to collect payments from customers. Those specifically tasked with collection may be considered billing coordinators or collection specialists. Some larger enterprises may employ billing analysts to help forecast and budget based on billing and revenue history. For professional services, a project manager may be in charge of invoicing customers. This is done based on specific projects, how much time was spent on a project, and the hourly cost for the customer. The project manager may be tasked with working with the customer and ensuring timely payments come in, regardless of the progress of the project. In the health care world, medical billers and coders are in charge of collected outstanding payments. This is a much more complex and regulated form of billing collection due to insurance claims and the complications included with that side of the business. For smaller, private practices, the doctor or the office administrator may be in charge of filing insurance claims and collecting payments. Other practices may outsource to medical billing services. Small-business owners may be the ones in charge of collecting payments if the company is not large enough to have its own accounting team. Often, these users will have a small-business accounting tool that offers online invoicing and invoice templates. These solutions are built for those that do not have the expertise of accountants or collection specialists. ### Kinds of Billing Software **Medical billing software –** [Medical billing software](https://www.g2.com/categories/medical-billing) is used by hospitals, physicians’ offices, home health care facilities, and other medical institutions to create, distribute, and manage bills and invoices for the services they provide to patients. Due to the unique industry requirements of the medical industry, and to encourage compliance with medical privacy regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), it is recommended that medical institutions utilize [medical billing software solution](https://www.g2.com/categories/medical-billing) rather than more general billing and invoicing software that can be used across any industry. These tools offer specific functionality that is especially helpful to medical billers and coders, who need to code patient charts following treatment and initiate insurance claims. Medical billing tools are often set up to easily integrate with other tools that are fundamental to running a hospital or medical practice, such as [EHR tools](https://www.g2.com/categories/ehr) and [medical practice management software](https://www.g2.com/categories/medical-practice-management). Medical practice management tools also often include native billing and invoicing features, eliminating the need for a standalone medical billing tool. The decision of whether to use a standalone medical billing product or a medical practice management tool depends largely on the number of physicians, patients, and procedures conducted within the practice, with mid- to large-scale offices or practices being at the level of maturity to consider a more all-encompassing tool. **Legal billing software –** [Legal billing software](https://www.g2.com/categories/legal-billing) is a critical and foundational tool for any law firm. This software enables attorneys to calculate billable hours and generate invoices to ensure payment is being requested for services provided. Legal billing software can be used by lawyers working independently, entire law firms, or by legal departments within a larger organization. Law firms typically bill hourly, and as such time tracking features are important to look out for in this type of billing and invoicing software. These tools provide legal-focused billing features such as retainer-fee and split-fee functionality as well as the ability to create user standards based on the job role of the person whose time is being billed. Additionally, they provide native activity coding features that align directly with the American Bar Association’s uniform task-based activity codes. Automating the uniformity of billing information helps to more easily serve clients and companies who want to track legal cost benchmarks or more closely track legal expenses. What would have been a largely manual administrative task in the past, or with more general billing tools, becomes streamlined and automated with legal billing software. The type of legal billing software that is right for you or your business will largely depend on the type of legal operation you run. Solo practitioners, small firms, and large firms will all have varying needs when it comes to the features of legal billing and invoicing software. Legal billing features are often included in [legal practice management software](https://www.g2.com/categories/legal-practice-management), which provide tools to manage the daily operations of a law firm (including functionality for case management and client management, among other features) in addition to legal billing. **Billing software for small businesses –** In a small business, time is one of the most valuable resources, and accounting teams could always use more of it. Small businesses often rely on a single accountant, or small team, to manage billing and invoicing, accounts payable and receivable, and balancing the company’s general ledger, among myriad other tasks to keep finances in order. [Invoicing software for small business](https://www.g2.com/categories/billing?segment=small-business)can help ease some of the strain when it comes to streamlining billing and collection processes. To keep a small business afloat, efficient, closely monitored billing practices are a must. These tools frequently offer features for time tracking, invoice due dates and reminders, tax calculators, and more. These automations, templatized tasks, and reminders help a busy accountant who is potentially stretched thin. Invoicing software for small businesses is typically a point solution (a tool that only provides billing features), but there are also [small-business accounting tools](https://www.g2.com/categories/small-business-accounting) which introduce automations into a small business’ end-to-end financial management process, including the billing and collections process. There are a number of free invoicing software products, or products which offer a free trial, that can be beneficial to a smaller company that is just starting out and either doesn’t know the extent of tools needed or is looking to limit expenses. These offerings are typically stripped-down versions with a heavy focus on simplicity and ease of use. **Inventory-based billing software –** Companies that sell physical goods may want to consider purchasing an inventory-based billing software tool. As mentioned above, many billing software products are geared toward billing hours or for services. However, companies that maintain an inventory and sell goods may want to consider an inventory-based billing tool with features specific to their use case. ### Billing Software Features Billing and invoicing software features have many benefits; however, most tie back to the simple solution that these products help minimize late or missed payments, as well as optimize and automate the overall collection process. The following are all reasons why businesses should adopt billing software: **Invoice creation –** Billing software offers users easy and simple invoice creation, whereas prior to billing software, users were required to build out each invoice manually. Instead of this labor-intensive process, invoice templates in billing software enable fast and streamlined invoice creation. By providing pre-built invoice templates, users can quickly create an invoice to be sent off to a customer. If one wishes to customize an invoice, they can include a variety of personalized information, such as a logo, business address, company branded colors, and any other necessary information required in the form. Additional invoice information may include receipts to prove expenses and tax rates, among other fields. Each of these customizations helps make sure a business receives all the formal information required to bill a customer. **Online invoicing –** Prior to billing software, businesses had to not only manually create their invoices, but also send them through the mail. This would take a considerable amount of time and make collections for end of month, end of quarter, and end of year time consuming. If a business prefers to print out invoices and mail them, many products offer the ability to print; with the use of billing software, companies can instantly send over an invoice to a customer via online invoicing. This allows simultaneous invoicing to customers all over the world. Businesses can rapidly collect, because customers can submit payment directly through the invoice, no matter their location. This is particularly convenient for global businesses because billing software can record finance records in all currencies and convert to an overall total. The streamlining of the billing process is a major benefit for businesses and a key reason why companies choose billing software. **Automated reminders –** If a lawyer or a project manager has one client, it might not be a burden to call said client and inquire about paying bills every month; for businesses with hundreds or thousands of clients, it can be a major hassle. Billing software allows users to set up automated alerts that send reminders to customers before their payments are overdue. By setting up these automated alerts for all customers, the accounting team at a company never has to worry about remembering who they have or have not bugged to pay their bills. Additionally, no one has to take the time out of their day to call up and pester a customer for money. These automated reminders help ensure that a business misses less payments from its customers. **Estimates –** Similar to building invoices, many billing solutions allow users to build estimates through the use of pre-built templates and many customization options. The benefit of creating estimates inside billing software is that if the customer accepts the estimate, the user can turn the estimate into an invoice quickly and seamlessly, without having to recreate all the information on the invoice. By recording estimate history, businesses can track rates of acceptance and re-evaluate pricing and discounting tactics to optimize landing new business. **Recurring billing –** For long-term customers, businesses can use billing software to set up recurring payments that automatically charge customers in an agreed-upon cadence. If customers have submitted a credit card as preferred payment, it will automatically be run by the business at each correct date. This makes it easier for both the business and customer, since they can worry less about making and receiving the payment and rely on the software to do the work for them. For businesses that use a subscription-based revenue model, these solutions are often considered subscription management software; however, there is some overlap between the two. **Billable time tracking –** Instead of requiring users to record their billable hours in a spreadsheet or complementary solution, billing software often offers time tracking capabilities. This enables employees to record the exact hours that they work on specific projects and then bill at the rate appropriate to that service. This allows high-level insight into the project as a whole and how much it is costing the client. This functionality is used in PSA software, but offers additional project and resource management capabilities. **Flexible billing options –** The subscription management features within billing software enhance these solutions by easily offering different pricing package for certain customers and unique billing structures. These flexible pricing options make life easier on sales teams and accountants by providing reasoning, one-off value details, and the level of discount they are providing to customers as a whole. For professional services or project-based companies, these flexible billing options are very important. Administrators can set billing rates for specific employees or projects instead of having one standard rate across all business units. Additionally, businesses can opt to bill at certain milestones within the project, even if it is not complete. This is particularly convenient when expensing materials for the client. This flexible functionality is prevalent in PSA software. **Payment tracking and reporting –** When a business has alerted a customer of a required payment and they still do not follow through with their contractual agreements, billing software makes it easy to understand who is lapsing. Instead of digging through spreadsheets or books to know who has and has not paid during that payment period, billing software offers payment reports to get a quick view into customers at fault. Also, these payment reports can provide insights into who has possibly overpaid their invoice and has earned a credit, or which customers require a refund. **Revenue reporting –** Billing software can help businesses record and track revenue. Often, these solutions integrate with a CRM or accounting tool that helps track end-to-end financial details. By knowing which accounts have paid their bills and the overall financial standing of the company, businesses can build budgets, forecast, and give clear pictures into their revenue status. Billing data can feed into corporate performance management (CPM) tools to help conduct such projections. **Client portals –** Some billing solutions offer a client portal or a forum for accountants from both parties to communicate with each other to solve problems. Different departments are also provided a centralized location to view and understand billing details. Companies can make payment information and options clear to customers through the methods indicated by the billing software product. In addition to basic communication, a client portal provides a location for customers to see their entire transaction history and any outstanding payments. If a customer needs a copy of a particular invoice or receipt, instead of submitting a request for that document, they can simply download it from their portal. This saves time for both the business and customer. This transparency is also particularly beneficial for project managers who are billing a client for specific tasks or milestones, as well as tracking expenses. The client can have exact insight into the progress of the project and what they are being charged for. **Mobile billing –** Many billing solutions offer a mobile application so that users can send and receive invoices on the go. This is particularly helpful for service businesses, so that when a project or job is completed the employee can send an invoice immediately upon completion. By sending it from a mobile phone, the employee does not need to record the information after the fact; instead, they send the invoice and receive it on the spot. This is an invaluable time-saver for small businesses. ### Billing Software Trends The billing software industry has not taken many progressive steps in terms of innovation in recent years; however, some basic trends in the entire software world are relative to billing and invoicing software, including cloud-based and mobile applications, as well as integrations. In the future, billing solutions may include blockchain technology. Blockchain ledgers would help improve the speed of transactions from business to business. In addition, it would help security concerns by keeping the terms of a contract encrypted, as well as the amount of the transaction private. Blockchain may help billing users optimize ledger recordings by automating the step between billing and general ledger. The payment would be automatically put into a blockchain ledger and the information recorded. This would help improve financial close and make the life of accountants much easier at the end of months, quarters, and years. ### Potential Issues with Billing Software Any time a company is making transactions, there also runs a risk of error. For billing and invoicing software, these errors may come in a variety of different ways. **Failed Transactions –** One error may be a failed transaction, where the customer provides a payment but it does not go through. This may happen when the customer is light on cash or something much less concerning occurs, such as an expired credit card. Regardless, this can cause difficulties for accounting teams because they are not receiving the correct amount of funds on time. **Discounts and Promotions –** Many billing solutions provide flexible payment options, but if these are not communicated properly, customers may pay an incorrect amount. If a sales representative has given an incorrect discount, then this may cause errors. Fortunately, billing solutions usually display how much credit a customer has in the event of overpaying. **Automatic Billing Issues –** This is more likely to be a concern with subscription management software, but it is relevant to billing solutions as well. If a customer is signed up for automatic billing each month, but for some reason has insufficient funds in their account, then the automatic transaction would be rejected. This again becomes problematic when trying to collect funds by a certain date. Additionally, if a customer is unaware that they are enrolled in recurring billing and is subsequently charged, then they may be unhappy. ### Software and Services Related to Billing Software There are a number of related software categories that integrate and work in tandem with billing and invoice software. [Accounting software](https://www.g2.com/categories/accounting) is the most obvious of all billing integrations. By connecting billing and accounting software, companies can improve tracking and recording practices and further automate tedious accounting tasks. Smaller companies may choose to utilize [small-business accounting software](https://www.g2.com/categories/small-business-accounting) that offers all necessary accounting functionality for smaller shops, including invoice creation and online invoicing. Additionally, [ERP systems](https://www.g2.com/categories/erp-systems) may provide billing modules within the accounting solutions offered. [CRM](https://www.g2.com/categories/crm) systems can connect to billing solutions to provide insight into exact accounts and their billing history, as well as denote any outstanding payments they may have. This is convenient because it provides transparency across business units, aligning sales and accounting teams. Sales may also utilize [CPQ software](https://www.g2.com/categories/cpq), which can be impacted by billing in the sense that the quotes provided from a CPQ solution can be turned into an invoice. Again, this helps optimize processes for sales and accounting. For professional service companies, connecting [time tracking](https://www.g2.com/categories/time-tracking) and billing is critical because they frequently bill hourly. Providing insights into the amount of time an employee put into a specific project and how much they earned for the company based on that time tracking is a crucial business process. Often, time and billing capabilities are combined in [professional services automation (PSA) software](https://www.g2.com/categories/professional-services-automation), which can send invoices directly from the tool. Subscription management software offers recurring billing functionality for businesses that use a subscription model for revenue. These payments will be processed automatically. This is particularly convenient for e-commerce businesses that rely on yearly or monthly subscriptions.