NueMD Reviews & Product Details

Very user friendly software for medical billing Review collected by and hosted on G2.com.

Not very clear about personal data protection Review collected by and hosted on G2.com.

I like how simple and clean the program looks. Its well monitered and cuts straight to the chase Review collected by and hosted on G2.com.

I don’t like how many times the errors arent explained well and I have to waste time doing my own digging to figure it out.

I dont like some of the controls. They take more time rather than reducing time. Review collected by and hosted on G2.com.

The scheduling part works well. It is easy to use and allows you to do several things such as printing receipts easily. This year we are also utilizing the diagnostic input to print out more accurate reports at the end of the year. Review collected by and hosted on G2.com.

The actual medical records part is difficult to navigate compared to an EMR that I previously used. We have Mac computers and inputing information is very slow. It takes at least 30 seconds for one sentence to form. An error message often pops up and says that it stopped working. We restart it at least 3 times a day. Review collected by and hosted on G2.com.

This software is very user friendly. It was a breeze to learn, use, and teach new staff members. I was able to set up the system with the little assistance needed from their training department. However, the training staff was very friendly and helpful! I was so impressed with this software and its support staff, especially since they are just a click away through VNC connect. For me, one appealing consideration was their pricing options since the monthly fee is based on EDI usage and not by the number of providers and users. It is great for small and big companies alike. The one thing that stands out to me the most is that you can easily transition from one task to another without too many mouse clicks. This is especially useful for people who have multiple roles in our clinic. Review collected by and hosted on G2.com.

This software has a billboard feature on its home page, and a notification pops up whenever there is a new message, update, or news received. This feature is great and everything since it keeps all clients informed, but it's kind of annoying on our end whenever we see a new message notification on our screen and then we have to retype our password in order to confirm that we've received and read the message, rather than just exiting out of the tab. I'm not sure if this feature can be changed on the main admin account, but I am still not pleased that this feature exists. Review collected by and hosted on G2.com.

The appearance and ease of the program makes it manageable, especially with color coding the tools and options. By having the ability to identify certain tasks and procedures through the color scheme, it makes it more fun and attractive versus using a standard medical platform, such as Meditech. Review collected by and hosted on G2.com.

One of the key things I wish could be changed is moving a patient from one time slot to another while checked in. Although this isn't a requirement, we do frequently run into circumstances where a patient has to be moved from one nurse to another. Rather than being able to simply move it over, we have to 'uncheck' them from their time slot, move them to another provider, and then re-admit them. Review collected by and hosted on G2.com.

The support at NueMD is better than most EMRs I have dealt with in the past. Whenever I have had a problem, the techs I have dealt with very thoroughly troubleshoot and try to help. I like the dialogue box that appears when logging out that asks if you’ve enjoyed using NueMD today. If you say no, an email is immediately sent asking why and phone follow up also happens Review collected by and hosted on G2.com.

Reports are very user unfriendly. I consistently get a message that says “Conflict occurred. Report cannot be run at this time.” The only solution that has been effective is to either repeatedly run the report until the error resolved itself or completely log out and log back in thus wasting a lot of time. Review collected by and hosted on G2.com.

I like that this software is user friendly and doesn’t take too long to pick up. Review collected by and hosted on G2.com.

I dislike that you cannot search for a patient by anything other than their last name. Review collected by and hosted on G2.com.

have been using NueMd since September 2016, and have been very satisfied with all of the services they provide for us. Would most certainly recommend this software Review collected by and hosted on G2.com.

Nothing i like evertthing. about NueMd i will not change nothing about it i love it Review collected by and hosted on G2.com.

I like the ease of scheduling patients. The scheduling is very user friendly. It is nice that we can print receipts. It helps that providers are able to see when patients are ready. Review collected by and hosted on G2.com.

While using the EHR there is often a lag in typing. We have been told that it is due to the fact that we have Mac computers. There are often error messages and there is a lot of trouble opening pages. I have difficulty moving from one patient to the next Review collected by and hosted on G2.com.

I appreciate the scheduling intergrated with documentation. This simplifies time management and effective notekeeping. It is quite easy to use and navigate. Review collected by and hosted on G2.com.

There are quite a few features that, for clinical work, are not as flush within the program, that is, they could be easier, or have less clicks to get to parts of the chart. This wastes time and feels frustrating especially if internet is slow. I am also frustrated with the messaging system in NueMd. You have to exit out of "new clinical message" to be able to move on. Printing charts is difficult and it would be worthwhile to include a feature to simply. Review collected by and hosted on G2.com.

All staff members schedules are upkept on this site allowing each other to see who works when and with which patient, all client/patient information is stored easily in one program, and it has a great set up for taking case notes for counseling clients. Review collected by and hosted on G2.com.

The internet connection can be slow with this service making it difficult as slow to adjust scheduling errors, send notes to supervisors, bill someone's insurance, etc. Review collected by and hosted on G2.com.

User friendly, I like the walkout statements and the end of the month provider statements, also the check-in, out so that all the providers can see who's here and discharged. Review collected by and hosted on G2.com.

the emr does not work for us, it could be that were using Macs but when it was purchased we were told Macs would work. The only thing that works good is the scheduler, end of the month statements, and when it works its great, but locks up a lot and the desk top icon to open it never works Review collected by and hosted on G2.com.

I can appreciate the ease of writing notes in various clients' charts. Review collected by and hosted on G2.com.

I find it cumbersome that there is no easy way to view previous notes from someone's chart, so there is not a clear and easy way to view the over-arching experience for the consumer under one's care. Review collected by and hosted on G2.com.

I have used NueMD for a LONG time....at least 18 years and have RARELY had any problems. It works like a well oiled machine. Review collected by and hosted on G2.com.

There is too much that it can do that I don't need nor use. Review collected by and hosted on G2.com.

Very all-encompassing program. Able to keep counseling and health records all in one space. Well designed software. Review collected by and hosted on G2.com.

You can't copy and paste within the software. Review collected by and hosted on G2.com.

I can see when my clients are here from the comfort of my office. Review collected by and hosted on G2.com.

Nothing. I am pleased with it. I am a user, so I don't know the business/technical side of it to answer that part of it. Review collected by and hosted on G2.com.

The flow of schedules and inventory management and reporting Review collected by and hosted on G2.com.

Tge seperation of payment processing and the inventory structure Review collected by and hosted on G2.com.

Easy to learn. Straightforward. Not a lot of bells and whistles which is a good thing. Hard to find follow up tabs. Review collected by and hosted on G2.com.

Seemed outdated for a college based EMR platform. lagging between pages could be just put connectivity though. Hard to get help from IT folks when there was a glitch Review collected by and hosted on G2.com.

The ease of use is what I liked best. It does not require a lot of training time to be able to use effectively. Review collected by and hosted on G2.com.

Sometimes it takes a long time to load after the weekend. Review collected by and hosted on G2.com.

I love the design and layout of the ease of use of the product. They really streamline most processes through this software. The training that came with the software was really great and intense. They provide a helpful and handy notebook with information as well as an easy to use help center. The representatives are very helpful over the phone and generally can get any requests or issues solved with one phone call. Review collected by and hosted on G2.com.

I've had two bad experiences with parts of the software not working for me. This became a problem that was not fixed in one phone call and unfortunately we are still working on fixing this issue. They have been very responsive to my issue and they immediately pushed it up to top tier of service.

Training is intense, I was doing all of the training as i don't have a CA right now, but might not be too bad as a doc with a CA in the office. Review collected by and hosted on G2.com.

The ability to do multiple functions. I also enjoy being able to pinpoint a patient. Review collected by and hosted on G2.com.

Not being able to search certain things like look up patients information. i have to navigate to it Review collected by and hosted on G2.com.

Simple to navigate, efficient and helpful Review collected by and hosted on G2.com.

There is nothing I dislike about nuemd, everything is good Review collected by and hosted on G2.com.

very user friendly, and easy to navigate , also the training videos are very helpful. Review collected by and hosted on G2.com.

There is not to much i do not like about NueMD, at times duplicate accounts do get made. Review collected by and hosted on G2.com.

I love the ease of use, I can find all patients in one place Review collected by and hosted on G2.com.

Nothing, I love everything about this product Review collected by and hosted on G2.com.