I enjoy how simple they are. Everything is incredibly simple to perform within the app. While other banks struggle to perform simple tasks (a excellent example is Bradesco, whose app just feels terrible). Everything in the Nubank app is easy and objective, and you don't have to go to a physical agency to obtain answers on what you need to do.
before the advent of Pix, Nubank stood out since it allowed us to transfer money directly to other Nubank accounts without incurring fees. Review collected by and hosted on G2.com.
So, I no longer feel safe utilizing the Nubank account. If you look at the comments on Twitter and Linkedin, you will notice people who lost a lot of money because their system did not reject suspicious debit or credit card transactions. If someone stole my phone or credit card, I would have to go through a lot of red tape to prove that these were not transactions performed by me, and in most circumstances, Nubank does not give your money back, but other banks (such as Itau) do.
My brother experienced the same issue; someone simply stoled his phone and used thousands of reais (4 transactions with the same amount of money, at the same location, during the night) and they did not ban the transactions or return his money. As a result, he just lost his first salary on the new job. It was frustrating. Review collected by and hosted on G2.com.
