Its services, such as life insurance, house insurance, etc., are affordable, and the ease of use of its app. Also, it issued me a credit card when I most needed it, and even though its credit limit was not so great at first, it trusted me with one. Additionally, the functionality added to thet app that allows you to control your financial situation is helpful. Review collected by and hosted on G2.com.

It is not something I need now, thank God, but its interest rate is not the best or, better, the lowest out there, should I ever need it. I wish NuBank could offer better interest rates for its clients. Review collected by and hosted on G2.com.

Ease of Use: Nubank provides a user-friendly and intuitive mobile app that makes it easy to manage your finances. You can perform various banking activities conveniently, such as checking your balance, making payments, and tracking your expenses.

Convenience: Since Nubank is a digital bank, you can access your account anytime and anywhere using the mobile app. There's no need to visit a physical bank branch or wait in long queues. This convenience saves you time and effort.

Transparent and No Hidden Fees: Nubank is known for its transparency in terms of fees and charges. They strive to keep their fee structure simple and upfront. Review collected by and hosted on G2.com.

Limited Product Offering: Although Nubank has expanded its services over the years, its product offerings are still relatively limited compared to traditional banks. Review collected by and hosted on G2.com.

Control of expenses and card limit, limit tracking and notifications always on time (I never noticed delays). It brings a sense of transparency. The experience in these items is better and more fluid than at C6 and Itaú. Review collected by and hosted on G2.com.

There are not enough easy and more diversified investment options, and it still doesn't seem like a complete and solid bank to me, so I don't bring investments and bill payments. I don't feel attended to, only self-served, meaning if I have options in the app, that's fine, but on the day I want something that's not there, I won't have support. Other competitors have placed people for more frequent and closer contacts, at least to introduce themselves and say that they are there for whatever is needed. Review collected by and hosted on G2.com.

Costumer service is really helpul, they're always ready to solve any problems. Nubank's app is very intuitive and easy to use. No transactional fees. Overall, I'm very satisfied. Review collected by and hosted on G2.com.

I saw some news stories a couple of months ago about safety issues so I decided to follow Nubank's social media accounts to see how they would respond to that an it seems they listened to their customers and fix those issues. Review collected by and hosted on G2.com.

Nubank is an innovative bank. It abandoned the physical service agencies, allowing the customer to be able to open the request in case of any problem. It is quite intuitive and has an accessible language. There is even greater proximity to the customer, leaving aside the obligation of the large financial service groups. Review collected by and hosted on G2.com.

The only problem is the impossibility of direct communication with an account manager or something like that. The service still has a center that is not available 24 hours a day, making it difficult on weekends and also on holidays. Review collected by and hosted on G2.com.

Great experience with the service offered, certainly the best on the market in my opinion regarding services and communication in general. Review collected by and hosted on G2.com.

I believe that the increase in the credit card limit could be offered to the consumer on a more recurring basis and with greater agility, without having to wait a few months to reassess the card. Review collected by and hosted on G2.com.

Everything from creating an account to transferring money is effortless and straightforward, requiring little effort and expertise. The processes are fast, and everything is almost always up and running. Review collected by and hosted on G2.com.

There are several safety concerns; I have had many friends who have been scammed and lost significant amounts of money due to the lacking security features and the support after such events was subpar at best. Review collected by and hosted on G2.com.

The bank is very practical, the app makes things much easier. Additionally, whenever I needed support from the bank, they were always there. I also have a business account, and it was very easy to open. Review collected by and hosted on G2.com.

The first thing I don't like is that I can't set up automatic debit for my bills. Additionally, it would also be interesting to be able to categorize credit card debts, for example: FOOD / LEISURE / TRANSPORTATION. Review collected by and hosted on G2.com.

The application is fast, practical, everything you need on the spot. To take statements is very simple, the service is very effective, not to mention that the purple card is beautiful. Review collected by and hosted on G2.com.

It makes it very difficult to release the limit. In a much shorter time I got a much higher credit limit in another digital bank than with Nubank, several times I ask to reevaluate my income and increase the limit of the card and refuse, and I got in another bank. Review collected by and hosted on G2.com.

The app is intuitive and proactive in regards to products. It takes away the hassle of traditional banking systems like having to go to a physical banking site to do certain things. I have closed other accounts and made Nubank my primary banking solution. Review collected by and hosted on G2.com.

Reaching customer service outside of email for more urgent matters, although the app is intuitive and most questions are resolved in the help section of the app. Review collected by and hosted on G2.com.