--- title: Nubank Reviews meta_title: 'Nubank Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Nubank works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 84 scale: '5' date_modified: '2026-07-12' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # Nubank Reviews **Vendor:** Nu Payments SA **Category:** [Payment Card Issuance Software](https://www.g2.com/categories/payment-card-issuance) **Average Rating:** 4.4/5.0 **Total Reviews:** 84 ## About Nubank Nubank is a leading financial technology company in Latin America. Its first product, launched in 2014, is a no-fee credit card that is fully managed by a mobile app. Almost 30 million people have requested the product since launch, and the company has passed the 12 million customer mark. ## Nubank Reviews ### 1. Nubank is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about Nubank?** i think the best of Nubank is the attention that they pay to your clients, for example, I lost my credit card and they are very very helpful and fast to give me another card. **What do you dislike about Nubank?** I don't have a specific thing that I don't like, but I think the dark mode can be better than now. **What problems is Nubank solving and how is that benefiting you?** I can administrate my finantial life better ### 2. Nubank is a very easy-to-use, intuitive and friendly e-bank **Rating:** 5.0/5.0 stars **Reviewed by:** André Luiz K. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Nubank?** Easy to use app, intuitive, allows you to invest your money right into the bank's app, is always clear on feedbacks for what's going on into your account, and support is awesome. **What do you dislike about Nubank?** Honestly there's not much to dislike, since it fills all my daily basis needs **What problems is Nubank solving and how is that benefiting you?** Investing, and taking care of my finances, having great transparency ### 3. The best UX in brazilan banks **Rating:** 5.0/5.0 stars **Reviewed by:** Ikaro C. | Investment Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nubank?** The UX is amazing, in a few "clicks" I can do what I want. And also, they are improving the security blockings to become more trustfull. **What do you dislike about Nubank?** They don't have all the financial products in one place as other banks have (ex: car insurance) and the support is slow (as the other banks). **What problems is Nubank solving and how is that benefiting you?** Usability experience combined with financial benefits ### 4. Good but still need to improve on basic things **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Nubank?** App and the possibility to control all my finances in a single place, with a real-time response on my expenses, which help to avoid unnecessary costs like auto-renews that I forget to cancel or even frauds with my credit card. **What do you dislike about Nubank?** The lack of direct debit on my account, which forces me to have accounts with other banks just to be able to pay my basic bills like water, electricity, internet, among others. **What problems is Nubank solving and how is that benefiting you?** It helps me to have better control over my financials, allowing real-time tracking of my earnings and expenses. ### 5. I had a bad experience with my investments **Rating:** 1.5/5.0 stars **Reviewed by:** Eduardo D. | Technical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Nubank?** A company that modernized the way we do banking transactions **What do you dislike about Nubank?** I believed what was said, I bought more securities and lost real money, and I don't see how to reverse this loss **What problems is Nubank solving and how is that benefiting you?** It's not solving anything, I can't get contact, or guidance to resolve this issue of damage ### 6. Experience with the bank has become worse **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Nubank?** It's pratical, handy and fast. Debit and credit cards are ok, but nothing exeptional **What do you dislike about Nubank?** Changes in policies, mainly remuneration of accounts. The app has become super busy woth information and harder to use. Credit cards don't offer benefits at all **What problems is Nubank solving and how is that benefiting you?** Easy to create and account. Doesn't need a physical bank branch. ### 7. Nubank a fintech in everyone's head **Rating:** 5.0/5.0 stars **Reviewed by:** Elaine C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Nubank?** Innovation and digital resources that make easier use their app and site. **What do you dislike about Nubank?** Before, they didn't have an investment brokerage. But now they bought the easyinvest and things got better. **What problems is Nubank solving and how is that benefiting you?** Improvements on the app and platform to invest easily. ### 8. Without a doubt, the best neobank alternative **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Nubank?** The products are well thought out and user-friendly. **What do you dislike about Nubank?** Difficulties in knowing how to escalate issues if something bad happens. **What problems is Nubank solving and how is that benefiting you?** Think about how technology can help and how it can make solving everyday problems easier ### 9. Good idea, so so service **Rating:** 4.0/5.0 stars **Reviewed by:** Giovanni M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Nubank?** Simplicity of the services, ease opening accounts, processing speed on transactions and requests. **What do you dislike about Nubank?** Customer service is below average, missing more banking services (ie investment) **What problems is Nubank solving and how is that benefiting you?** Having an account while not leaving in the country for a long time ### 10. Nubank **Rating:** 5.0/5.0 stars **Reviewed by:** Yago P. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about Nubank?** Simplicity on banking, easy solutions, excellent UX application **What do you dislike about Nubank?** Nothing really, at least not specific... **What problems is Nubank solving and how is that benefiting you?** Online banking solution, benefits me on giving me easy access to credit and easily organising my financing ### 11. First online bank account **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2023 **What do you like best about Nubank?** Zero taxes, easy Mastercard Black access. **What do you dislike about Nubank?** Nothing really, maybe more benefits like Loungepass access. **What problems is Nubank solving and how is that benefiting you?** Making an easier user experience while dealing with a bank. ### 12. Rafael Caldeira **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael C. | Senior Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Nubank?** Practicity, User Experience, User interface and Client Service. **What do you dislike about Nubank?** Low credit limit, does not offer investment options in the app. **What problems is Nubank solving and how is that benefiting you?** Facility to deal with financial services. ### 13. Boa experiência **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nubank?** The systems work and are stable and fast. **What do you dislike about Nubank?** Few varieties to differentiate customer levels **What problems is Nubank solving and how is that benefiting you?** With the acquisition of EasyInvest, they managed to have a solid and stable investment platform. ### 14. Good **Rating:** 3.5/5.0 stars **Reviewed by:** Felipe P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about Nubank?** Digital Bank, with good experience on app. **What do you dislike about Nubank?** Credit cards with no good benefits. Hope to improve this. **What problems is Nubank solving and how is that benefiting you?** Good online bank services. ### 15. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Nubank?** Great App and credit card, I love how easy is to use it **What do you dislike about Nubank?** In payments should get better and pay differents invoices **What problems is Nubank solving and how is that benefiting you?** Personal finances ### 16. Simple and digital **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Nubank?** Everything is available on the app. Credit card never refuses transactions even when I'm out of the country, Pix is an amazingly fast experience, with shortcuts to recurrent payments. **What do you dislike about Nubank?** The only thing is the reason they don't provide me an infinite card like the other banks. But I know that they don't have private banking yet. **What problems is Nubank solving and how is that benefiting you?** Easy and fast payment methods for daily use. ### 17. Trustworthy and cool **Rating:** 5.0/5.0 stars **Reviewed by:** Andréa (Dea) M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Nubank?** A bank ahead of time. Easy and accessible solutions. **What do you dislike about Nubank?** There is nothing I dislike about it. It is great. **What problems is Nubank solving and how is that benefiting you?** Household cashflow, investments, discounts. ### 18. Not perfect, but way better than the other banks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Nubank?** The experience of using the aplicattion is way better than what you usually find in other banks' apps. **What do you dislike about Nubank?** Sometimes, I feel that there afre too many steps to confirm a payment. And the dar mode is also a bit ugly. **What problems is Nubank solving and how is that benefiting you?** Nubank is helping me in managing my finances and saving my money. ### 19. A digital bank that needs to update in terms of benefits for its clients. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Nubank?** User Experience and Customer Experience. **What do you dislike about Nubank?** Lack of benefits programs. I used to use Nubank for everything, but now I found a different bank that has a benefit program that suits perfect for me. **What problems is Nubank solving and how is that benefiting you?** It is simple to use the app and manage the money. ### 20. Nubank, the best digital bank in brazil. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Nubank?** Everything, Nubank, for me, is the best bank I have ever. The app is perfect. It is scarce when having some bugs. **What do you dislike about Nubank?** I don't dislike anything. For me nubank it is a good app. **What problems is Nubank solving and how is that benefiting you?** I need to have a bank account; Nubank it's free, and it has all the other services of the other banks. ### 21. Tight credit offer **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Nubank?** Instant access to all services and nice interface. **What do you dislike about Nubank?** The credit assessment gave me a low score and wasn't progressive, although I've became a loyal (and trustworthy client). Also, the access to cashback and other features was a paid feature, which was disappointing **What problems is Nubank solving and how is that benefiting you?** Access to credit card. ### 22. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Nubank?** Friendly platform and easy to use. Their customer support is also very good **What do you dislike about Nubank?** Don't work with criptomoney yet and sometimes the app freeze it. **What problems is Nubank solving and how is that benefiting you?** Nubank helps me by being a practical tool in my daily life ### 23. Simple and practice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Nubank?** It's easy to use and has all the information I need. **What do you dislike about Nubank?** I think that it'll be nice to have more rewards or credit cards that provide more miles etc. **What problems is Nubank solving and how is that benefiting you?** I don't need to be in person in an agency to solve my problems. ### 24. i am a customer as a person and as a company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Nubank?** it is easy to open an acount. easy to use. is perfect for someone who doesnt need a lot of features in a bank **What do you dislike about Nubank?** it does not have a lot of features as a bank **What problems is Nubank solving and how is that benefiting you?** an easy company account. no fees. ### 25. It is a good bank **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Nubank?** The ease of opening an account and using the services. **What do you dislike about Nubank?** I have nothing to report on this issue. **What problems is Nubank solving and how is that benefiting you?** I use Nubank to receive my salary and pay my bills. ### 26. Great support and experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nubank?** Fast and attentive support, intuitive app **What do you dislike about Nubank?** Not enough free benefits (without extra payment or annuities) programs, like access to lounge keys **What problems is Nubank solving and how is that benefiting you?** Great support when using credit card ### 27. Variety of non-complicated services **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas P. | Operation's Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Nubank?** I like the automatic investment in the Nubank CDB, the "Saved money" function, and the flexibility to use your credit card inside the app (splitting bills, for example). **What do you dislike about Nubank?** The limit of credit given is too small and the requirements to make it greater are not clear. It would be better if these requirements could be better explained in the app. **Recommendations to others considering Nubank:** If you are looking for noncomplicated bank services and an easy-to-use app, its app is for you. **What problems is Nubank solving and how is that benefiting you?** The salary portability and the automatic debts work well, helping you keep the bills up to date and giving freedom to employers to use this bank regardless of the company's chosen bank. ### 28. I love Nubank **Rating:** 5.0/5.0 stars **Reviewed by:** Henrique S. | Process Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Nubank?** The easy way to do everything. The support team and service is alsome. **What do you dislike about Nubank?** I don't see anything that I dislike, everything is good. **What problems is Nubank solving and how is that benefiting you?** I solve the problem of the old banks. That I need to go to solve my finances problems ### 29. Nubank payment and receipt platform **Rating:** 5.0/5.0 stars **Reviewed by:** VANDERLEI L. | E, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Nubank?** forms of payment agility of payment direct contact precise information from attendants **What do you dislike about Nubank?** issuance of boleto only through the app and the lack on the site for urgent compensatory transit boleto **What problems is Nubank solving and how is that benefiting you?** issuance of advance invoices before the final payment deadline ### 30. Simplifies the way of dealing with my money. **Rating:** 5.0/5.0 stars **Reviewed by:** Izelda V. | customer success, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Nubank?** The platform is extremely intuitive and the service provided exempts us from bureaucracies. **What do you dislike about Nubank?** They could simplify access to the statement more. **What problems is Nubank solving and how is that benefiting you?** Financial. Simplifies the way of managing my finances. ### 31. The best no-bank in Brasil **Rating:** 5.0/5.0 stars **Reviewed by:** Bruna G. | Product Manager **Reviewed Date:** May 27, 2021 **What do you like best about Nubank?** easy to use, high security, excelent customer service, no taxes fee **What do you dislike about Nubank?** nothing, i'm client since 2015 and i'm always hve been love the company **What problems is Nubank solving and how is that benefiting you?** financial market bureaucracy, fees, speed of receiving and sending amounts ### 32. Nubank Review **Rating:** 5.0/5.0 stars **Reviewed by:** Andre C. | Deacon, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2020 **What do you like best about Nubank?** It's an excellent credit card. I love the fact I can lock and unlock my credit card via app. I can also use and change the number of a virtual card **What do you dislike about Nubank?** This company is not fully set up as a bank and I can't pay all taxes using it. It's not accepting transfers using QR Code yet **Recommendations to others considering Nubank:** I definitely recommend using Nubank. You won't regret the experience. Their app is up to date and constantly evolving **What problems is Nubank solving and how is that benefiting you?** I can save money, transfer it to other people. The credit card feature is great and I can do everything online. This company really stands out from the crowd ### 33. The best online banking that I've ever saw **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus B. | Full Stack Developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2020 **What do you like best about Nubank?** Simply the best one, easy-to-use, really (REALLY) fast app, instant invoice payment if you're paying your credit debits with your current balance on the app, integrates with everything, free TEDs, light on the phone, a lot of raffles, really fast OCR when scanning bills. **What do you dislike about Nubank?** The credit system isn't that perfect for now, considering my uses. I've been using Nubank since it's release and I receive my salary there, but I have a small value of credit approved (like 10% of my rent). **Recommendations to others considering Nubank:** If you need a fast - with no taxes - online banking, please consider Nubank to it. It's the BEST solution that I've ever used :) **What problems is Nubank solving and how is that benefiting you?** Centralizing the bank-system, and it's a really good solution to distribute your money to bills, friends or payments in general. ### 34. The best digital bank ever **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas E. | Technical Manager | Senior UI Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about Nubank?** Nubank is just the best experience, every time I had any issues or questions they would answer me promptly and kindly, the app works smoothly, we can do everything in the app, activate the card, deactivate, enable trip mode, check the balance in real-time, invest, request a new card, schedule a transaction, pay bills, talk to support, etc. **What do you dislike about Nubank?** I would love to be able to add the card to my Apple Wallet and be able to receive my "Brazilian IR" restitution. **Recommendations to others considering Nubank:** Nubank is the best option for digital banking. There are no fees, you can make money just letting your money in your account, the support is incredibly fast, kind and precise, the app is smooth, quick and has everything you need to manage your account, card (including your limit) and profile. I super recommend it. **What problems is Nubank solving and how is that benefiting you?** Having everything on my hand, let my money multiplying without any effort, no need to pay any sort of fee, great control of my expenses, ability to manage my limits and invest in low risk options. ## Nubank Discussions - [What is pix in Nubank?](https://www.g2.com/discussions/what-is-pix-in-nubank) - [Why is Nubank successful?](https://www.g2.com/discussions/why-is-nubank-successful) - [How good is Nubank?](https://www.g2.com/discussions/how-good-is-nubank) - [Limit of credit](https://www.g2.com/discussions/limit-of-credit) - 1 upvote - [How do we implement Nubank features on other similar credit cards in Canada and US ?](https://www.g2.com/discussions/27340-how-do-we-implement-nubank-features-on-other-similar-credit-cards-in-canada-and-us) - [View Nubank pricing details and edition comparison](https://www.g2.com/products/nubank/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+10%3A32%3A31+-0500&secure%5Bsession_id%5D=c440ef10-2fb0-41ea-809d-c3b6ad11499d&secure%5Btoken%5D=165efaa7542062269c073b929c1c3293310cf20e0689d520dd838bea51363021&format=llm_user) ## Nubank Features **Card Management** - Card Types - Card Controls - Card Personalization - Configuration - Fulfillment - Replacement **Controls** - Tokenization - Security - Card Networks - Integration - Testing - APIs ## Top Nubank Alternatives - [Pleo](https://www.g2.com/products/pleo/reviews) - 4.7/5.0 (1,417 reviews) - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (9,137 reviews) - [Emburse Spend (formerly Abacus)](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews) - 4.5/5.0 (1,112 reviews)