Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Exceptional Support!"
5/5
What do you like best about NUACOM?

The support I have received in the set up has been phenomenal Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Nothing, everything has been great! Thank you! Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Brilliant Team and Excellent Communication"
5/5
What do you like best about NUACOM?

Very good communication and people are brilliant to deal with. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

A lot of emails seem to cross over each other so sometimes emails can come together about issues that have been taken on or resolved. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Effortless Setup and Intuitive Features Across Devices"
5/5
What do you like best about NUACOM?

The applications are straightforward to use on both mobile and desktop platforms. They are simple to configure with various accents and numbers, and making changes is a smooth process. The onboarding experience was fast and uncomplicated, with nothing overly complex. Overall, the software offers a good range of features. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

I can't think of any problems with the service. It works just as expected. Review collected by and hosted on G2.com.

Benjamin B.
BB
Benjamin B.
MD
Small-Business (50 or fewer emp.)
"The easiest, quickest, painless onboarding ever!"
5/5
What do you like best about NUACOM?

Vaibhav Sharma, is so slick it makes the onboarding process seamless. The Go High Level CRM integration takes 60 seconds with their native integration and works instantly. Even my physical handsets are being set up for my office, which takes a little longer with more details needed, but again was made very easy by Vaibhav who was very patient and helpful 10/10. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

It’s a little more than I wanted to pay, but when you add up all the extra value of the native integration to my CRM Go High Level and built in automations like transcription of voicemails to e-mail and call recording, it presents excellent value for my business. Review collected by and hosted on G2.com.

Verified User in Veterinary
AV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Fantastic Call Analysis with a Handy Text Message Service"
5/5
What do you like best about NUACOM?

Fantastic for analyzing calls and the added text message service Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

sometimes can be slow to refresh and slow to add numbers and names takes a few attempts sometimes Review collected by and hosted on G2.com.

RD
Rogan D.
Head of Sales
Small-Business (50 or fewer emp.)
"10/10 Software & Customer Service"
5/5
What do you like best about NUACOM?

I've been using Nuacom software for 10 months and it's the best softphone I've ever used. The connection is always crystal clear, the ease and speed of use means I can get through calls quicker and the customer service in the back-end is exception. Every agent that works for Nuacom has been very helpful and rapid with their responses. Vaibhav was very helpful with me today as was every other agent that assisted. I strongly recommend using Nuacom! Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

If a 2 way text system could be introduced that would be incredible Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Small-Business (50 or fewer emp.)
"Extremely Helpful Team and a Great Customer Experience"
5/5
What do you like best about NUACOM?

Initial contact was very easy and talked to David. He was extremely helpful and informative for what we needed for our company. Vaibhav helped set everything up and was very helpful also. Great customer experience. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Nothing we found everything to suit our company Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Hassle-Free Installation Experience"
5/5
What do you like best about NUACOM?

The installation was completely hassle free. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Received alot of email reminders to book the onboarding. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Simple Setup, Easy to Use, and Great Pricing"
5/5
What do you like best about NUACOM?

Simple to set up and use, also good pricing. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

There isn't much I can say about this question Review collected by and hosted on G2.com.

David H.
DH
David H.
Associate Group Director
Small-Business (50 or fewer emp.)
"Very Helpful Support Staff"
4.5/5
What do you like best about NUACOM?

The support staff are very helpful and quick to answer any questions. The Nuacom app is easy to set up and use. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Occasional issues with calls. Support have help to fix the issues. Review collected by and hosted on G2.com.