Stuart G.
SG
Stuart G.
Physiotherapy Clinic Owner
Small-Business (50 or fewer emp.)
"Brilliant Onboarding and a Smooth, Issue-Free Experience"
5/5
What do you like best about NUACOM?

The onboarding was brilliant, set everything up for me and happy to ask any questions I had Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Nothing as yet! great system and no issues to report Review collected by and hosted on G2.com.

John M.
JM
John M.
Manager
Small-Business (50 or fewer emp.)
"Extremely positive experience with excellent customer service."
5/5
What do you like best about NUACOM?

What I appreciate most about NUACOM is its flexibility, ease of use and the wide range of features it offers, along with its reliability, even when working remotely or on mobile. Their support team is quick to respond, friendly, and always attentive. Our changeover and integration was painless and seamless. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

NUACOM needs a certain minimum speed + stable upload/download for VoIP to work well. If bandwidth dips, calls might drop, but with stable connectivity at our site we're hopeful this won't affect us. Review collected by and hosted on G2.com.

MM
Marc M.
COO
Small-Business (50 or fewer emp.)
"Streamlined UI and a Can-Do Team"
4.5/5
What do you like best about NUACOM?

Streamlined user interface & can do attitude of the team Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

None identified to date as we are new to Nuacom Review collected by and hosted on G2.com.

Muhammad B.
MB
Muhammad B.
Founder
Small-Business (50 or fewer emp.)
"Always-Available Support and a Tool to Love"
5/5
What do you like best about NUACOM?

Their customer service and support are always available and ready to help. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

None as of now. Love the tool. They shall offer more integrations. Review collected by and hosted on G2.com.

LG
Lloyd G.
Director
Small-Business (50 or fewer emp.)
"Excellent, Efficient Onboarding—Fully Set Up in 24 Hours"
5/5
What do you like best about NUACOM?

The onboarding was excellent and very efficient. I was fully set up within 24 hours, which was exactly what my business needed. Clear communication and a smooth process from start to finish. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Nothing really, very happy with the service Review collected by and hosted on G2.com.

Antonio S.
AS
Antonio S.
Senior Management Partner
Small-Business (50 or fewer emp.)
"Great start to my service"
5/5
What do you like best about NUACOM?

I’ve had a great experience working with Naucom so far. James and Anthony, my account managers, were excellent. I did have a few billing concerns early on, but they took the time to listen, address them, and provide a solution that made me feel both heard and valued. My onboarding session with Vaibhav was also very helpful. He answered all of my questions thoroughly and offered thoughtful suggestions that gave me confidence in the process. Overall, I’m happy with the service and look forward to continuing to work with the team at Naucom. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

The only area I would mention is around billing and user expectations. While everything was clearly explained upfront, it still took me a little time to adjust. That said, the team was responsive and worked with me to make sure I felt comfortable with the process. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Straightforward Sign-Up and Smooth Onboarding from Day One"
5/5
What do you like best about NUACOM?

So far the sign-up process was straightforward and the setup was handier than I expected. The interface seems intuitive and easy to get to grips with, even from day one. Still early days for us, but the onboarding has been smooth Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

It’s still early days for us as a company, so we haven’t found anything to dislike yet. Review collected by and hosted on G2.com.

Lisa S.
LS
Lisa S.
Commercial Manager
Small-Business (50 or fewer emp.)
"Excellent Easy Service"
5/5
What do you like best about NUACOM?

James Hawkins made the sales process very easy. There was nothing hidden. He has the quote through to me before I was off the call with him. James also came back to me very quickly if I had any questions. Vaibhav Sharma also made the onboarding very easy and was very knowledgeable. The switch over from Eir to Nuacom was instant and no issues Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

There was nothing I disliked as all was made very easy for us Review collected by and hosted on G2.com.

AH
Andy H.
Manager
Small-Business (50 or fewer emp.)
"Blown Away by Nuacom’s Easy Integration and Proactive Support"
5/5
What do you like best about NUACOM?

I would like to thank both James Hawkins & Vaibhav Sharma of Nuacom in particular for their help in getting us signed up and switched over. To be honest I was actually blown away by the ease of integration.

Vaibhav has frequently kept in touch to make sure everything is working out the way we wanted. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Nothing really, one small thing is to maybe to inform & offer the higher quality hardware that they have available. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Modern, Up-to-Date Systems with Truly Helpful Support"
5/5
What do you like best about NUACOM?

Modern, up to the minute systems and very professional and helpful support. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

No issues, I think they are very helpful. Review collected by and hosted on G2.com.