BO
Barry O.
COO
Small-Business (50 or fewer emp.)
"Flexible Apps and CRM Integration, But Occasional Call Issues"
4/5
What do you like best about NUACOM?

flexibilty of desktop and mobile app. and the integration through our crm Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

we had some issues of calls not coming through Review collected by and hosted on G2.com.

Amanda R.
AR
Amanda R.
Head of Legal Recruitment
Small-Business (50 or fewer emp.)
"Easy to use, great customer service"
5/5
What do you like best about NUACOM?

I appreciate the call quality, the company, and the people working for the company. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

I wish texting could be incorporated into a monthly price, as it is useful for my work, and that I could put a call on speaker before the person answers. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Slick VOIP System with Outstanding Customer Service"
5/5
What do you like best about NUACOM?

Nuacom provided our Business with a very slick operating system comprising everything we were looking for in a VOIP system. That coupled with fantastic customer service and straightforward onboarding made Nuacom the right choice for us. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Everything was Perfect.................. Review collected by and hosted on G2.com.

PH
paulene h.
First Aid Training Specialist
Small-Business (50 or fewer emp.)
"FAST & SIMPLE SETUP"
5/5
What do you like best about NUACOM?

The features it offers such as transcripts to email and recording calls Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

I don't have any downsides but if i did i have full support from Nuacom instantly Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Support and Onboarding. Like the system."
4.5/5
What do you like best about NUACOM?

Support and onboarding staff have been very good and the system looks good also Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Don't know yet, just starting to use it. Review collected by and hosted on G2.com.

KB
Keiran B.
Business Owner
Small-Business (50 or fewer emp.)
"Outstanding service!"
5/5
What do you like best about NUACOM?

Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended! Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

I have no dislikes – my experience with NUACOM has been great! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"An easy-to-use app and a smooth onboarding experience with excellent support."
5/5
What do you like best about NUACOM?

We recently signed up with the Nuacom softphone app, and the entire experience has been smooth and professional. From the start, Anthony Tierney was incredibly helpful, answering all our questions with clarity and patience. He ensured we fully understood the service and its benefits, making the onboarding process seamless.

After signing up, Heather Cunningham assisted us with a support call to set up our account, and she was equally supportive. She guided us through the setup step by step, addressing any concerns promptly and making the process much easier for us. Her professionalism and knowledge were greatly appreciated.

Both Anthony and Heather provided quick and efficient support, and their friendly, approachable manner made all the difference. The app itself is intuitive and easy to use, which we highly recommend to anyone considering Nuacom for their communication needs. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

So far, I have no dislikes about NUACOM. The onboarding process was straightforward, the support team has been incredibly helpful, and the app is intuitive and easy to use. It’s early days for us, but everything has been running smoothly, and the service has met all our expectations. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Excellent Service"
5/5
What do you like best about NUACOM?

The reliability of the phone system and clear call quality. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

Not getting the call logs charges on a real time basis. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Informative and to the point"
5/5
What do you like best about NUACOM?

Easy to use, user friendly, straight forward. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

I haven't come across anything I dislike yet. Review collected by and hosted on G2.com.

Gavin M.
GM
Gavin M.
Marketing Executive
Small-Business (50 or fewer emp.)
"Excellent Pricing and Outstanding Support"
5/5
What do you like best about NUACOM?

NUACOM's staff are incredibly helpful and knowledgeable. They take the time to understand your needs and recommend the best products and system setups to suit your business. Review collected by and hosted on G2.com.

What do you dislike about NUACOM?

The pre-recorded AI message voices sound fairly robotic compared to the newer, more advanced AI voice options available today. Review collected by and hosted on G2.com.