--- title: NUACOM Reviews meta\_title: 'NUACOM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 305 reviews by the users' company size, role or industry to find out how NUACOM works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 305 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # NUACOM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by NUACOM but has limited features. Are you part of the NUACOM team? [Upgrade your plan](https://my.g2.com/nuacom/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Trusted by more than 25,000 users Nuacom is a business phone and contact center platform that helps teams manage voice communications, call routing, and contextual analytics across devices and systems. It is particularly relevant to organisations that depend on voice interactions for customer engagement, sales pipelines, and operational coordination. Nuacom’s feature rich platform provides both foundational telephony and analytical layers: Cloud-Hosted VoIP Calling – Place and receive calls with internet-based infrastructure on various endpoints. Interactive Voice Response (IVR) – Build automated menus to channel callers to appropriate agents. CRM Sync & Data Centralisation – Connect call activity with CRM or business systems to eliminate duplicate data entry. Call Recording & Review Tools – Capture calls and associate them with customer records for compliance or improvement. AI-Enhanced Features – Use keyword detection, sentiment analysis, and conversation summaries to drive action from call data. Monitoring & Performance Dashboards – Track call volumes, responsiveness, and team performance in real time. Mobile and Desktop Accessibility – Support hybrid and remote work via apps on phones and computers. Voicemail & Notetaking Features – Improve context tracking through voicemail-to-email and inline call notes. And 50+ other features and add-ons The platform is relevant for sales teams, support operations, service providers, and organisations requiring coordination across locations, providing a balance of telephony and analytical visibility without dependence on legacy hardware. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company. * * * Seller [NUACOM](https://www.g2.com/sellers/nuacom) Discussions [NUACOM Community](https://www.g2.com/products/nuacom/discuss) Languages Supported German, English, French, Dutch, Portuguese, Spanish Solution Type All-in-One Overview by Igor Toma (NUACOM - Cloud Phone System) Show More ## Pricing Pricing provided by NUACOM. ### Unlimited Starting at $19.00 1 User per Month (billed annually) ### Enterprise Starting at $25.00 1 User per Month (billed annually) [ View More Pricing Information ](https://www.g2.com/products/nuacom/pricing) ## Top-Rated Alternatives [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,428) ](https://www.g2.com/products/ringex/reviews) [ ![GoTo Connect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Connect") GoTo Connect 4.4/5(1,415) ](https://www.g2.com/products/goto-connect/reviews) [ ![Aircall](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aircall") Aircall 4.4/5(1,640) ](https://www.g2.com/products/aircall/reviews) [ View All Alternatives ](https://www.g2.com/products/nuacom/competitors/alternatives) ## User Insights Average based on 305 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ## NUACOM Integrations (35) What do users say about integrations? Integration information sourced from real user reviews. 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More BO Barry O. COO Small-Business (50 or fewer emp.) 11/3/2025 "Flexible Apps and CRM Integration, But Occasional Call Issues" 4/5 What do you like best about NUACOM? flexibilty of desktop and mobile app. and the integration through our crm Review collected by and hosted on G2.com. What do you dislike about NUACOM? we had some issues of calls not coming through Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? the call recording is important for our business Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda R.") AR Amanda R. Head of Legal Recruitment Small-Business (50 or fewer emp.) 8/7/2025 "Easy to use, great customer service" 5/5 What do you like best about NUACOM? I appreciate the call quality, the company, and the people working for the company. Review collected by and hosted on G2.com. What do you dislike about NUACOM? I wish texting could be incorporated into a monthly price, as it is useful for my work, and that I could put a call on speaker before the person answers. Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? They have been itegral to me being able to call the US for work and their support has made it a pleasure to work with them Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 11/20/2025 "Slick VOIP System with Outstanding Customer Service" 5/5 What do you like best about NUACOM? Nuacom provided our Business with a very slick operating system comprising everything we were looking for in a VOIP system. That coupled with fantastic customer service and straightforward onboarding made Nuacom the right choice for us. Review collected by and hosted on G2.com. What do you dislike about NUACOM? Everything was Perfect.................. Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? Nuacom allows us to monitor individual users and lines to streamline our Business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PH paulene h. First Aid Training Specialist Small-Business (50 or fewer emp.) 7/15/2025 "FAST & SIMPLE SETUP" 5/5 What do you like best about NUACOM? The features it offers such as transcripts to email and recording calls Review collected by and hosted on G2.com. What do you dislike about NUACOM? I don't have any downsides but if i did i have full support from Nuacom instantly Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? Benefits a New Company Start Up very nicely and adds professional touch Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/14/2025 "Great Support and Onboarding. Like the system." 4.5/5 What do you like best about NUACOM? Support and onboarding staff have been very good and the system looks good also Review collected by and hosted on G2.com. What do you dislike about NUACOM? Don't know yet, just starting to use it. Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? Great for our support team for managing calls Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KB Keiran B. Business Owner Small-Business (50 or fewer emp.) 3/11/2025 "Outstanding service!" 5/5 What do you like best about NUACOM? Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended! Review collected by and hosted on G2.com. What do you dislike about NUACOM? I have no dislikes – my experience with NUACOM has been great! Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? NUACOM is providing a seamless and reliable communication system, making it easy to manage calls efficiently. The system’s many features help streamline operations, improve customer interactions, and enhance overall productivity. It has significantly improved workflow and made communication more professional and hassle-free. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 1/27/2025 "An easy-to-use app and a smooth onboarding experience with excellent support." 5/5 What do you like best about NUACOM? We recently signed up with the Nuacom softphone app, and the entire experience has been smooth and professional. From the start, Anthony Tierney was incredibly helpful, answering all our questions with clarity and patience. He ensured we fully understood the service and its benefits, making the onboarding process seamless. After signing up, Heather Cunningham assisted us with a support call to set up our account, and she was equally supportive. She guided us through the setup step by step, addressing any concerns promptly and making the process much easier for us. Her professionalism and knowledge were greatly appreciated. Both Anthony and Heather provided quick and efficient support, and their friendly, approachable manner made all the difference. The app itself is intuitive and easy to use, which we highly recommend to anyone considering Nuacom for their communication needs. Review collected by and hosted on G2.com. What do you dislike about NUACOM? So far, I have no dislikes about NUACOM. The onboarding process was straightforward, the support team has been incredibly helpful, and the app is intuitive and easy to use. It’s early days for us, but everything has been running smoothly, and the service has met all our expectations. Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? NUACOM is helping us streamline our communication processes by providing a reliable and easy-to-use softphone solution. It enables us to manage our incoming calls more efficiently, ensuring calls are handled professionally and without delays. The app's simplicity and reliability have been a great benefit in improving our responsiveness to calls. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") AI Verified User in Information Services Mid-Market (51-1000 emp.) 9/17/2025 "Excellent Service" 5/5 What do you like best about NUACOM? The reliability of the phone system and clear call quality. Review collected by and hosted on G2.com. What do you dislike about NUACOM? Not getting the call logs charges on a real time basis. Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? NUACOM helps reduce telephony costs compared to traditional phone systems while offering more flexibility. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Small-Business (50 or fewer emp.) 9/2/2025 "Informative and to the point" 5/5 What do you like best about NUACOM? Easy to use, user friendly, straight forward. Review collected by and hosted on G2.com. What do you dislike about NUACOM? I haven't come across anything I dislike yet. Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? It is helping us track our staff's calls, the quality of calls being made and it allows us to have streamlined phone service within the business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gavin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gavin M.") GM Gavin M. Marketing Executive Small-Business (50 or fewer emp.) 5/21/2025 "Excellent Pricing and Outstanding Support" 5/5 What do you like best about NUACOM? NUACOM's staff are incredibly helpful and knowledgeable. They take the time to understand your needs and recommend the best products and system setups to suit your business. Review collected by and hosted on G2.com. What do you dislike about NUACOM? The pre-recorded AI message voices sound fairly robotic compared to the newer, more advanced AI voice options available today. Review collected by and hosted on G2.com. What problems is NUACOM solving and how is that benefiting you? NUACOM is helping us enhance our existing phone system by ensuring that incoming calls are directed to the right representative. Features like the voicemenu system, call recording, and written transcripts all contribute to improved efficiency and better customer service across the board. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about NUACOM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about NUACOM ](https://www.g2.com/products/nuacom/discussions/new) GU Guest User What is NUACOM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-nuacom-used-for) MK Max K. • Last activity 2 months ago How was your onboarding and number porting experience with NUACOM? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-was-your-onboarding-and-number-porting-experience-with-nuacom) [ View all Discussions ](https://www.g2.com/products/nuacom/discuss) ## Pricing Options Pricing provided by NUACOM. ### Unlimited Starting at $19.00 1 User per Month (billed annually) ### Enterprise Starting at $25.00 1 User per Month (billed annually) ### Custom Contact Us [ View More Pricing Information ](https://www.g2.com/products/nuacom/pricing) ##### ##### NUACOM Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Platform Mobile Access [ View More Features ](https://www.g2.com/products/nuacom/features) ##### Categories on G2 [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence)[Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Contact Center](https://www.g2.com/categories/contact-center)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)[Speech Analytics](https://www.g2.com/categories/speech-analytics)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is Otter PR worth it for reputation management services?](https://www.g2.com/discussions/is-otter-pr-worth-it-for-reputation-management-services)[Top tools for managing and prioritizing software bugs](https://www.g2.com/discussions/top-tools-for-managing-and-prioritizing-software-bugs)[Which employee perks platforms prevent low adoption and sustained disengagement after initial launch?](https://www.g2.com/discussions/which-employee-perks-platforms-prevent-low-adoption-and-sustained-disengagement-after-initial-launch) [Which healthcare integration engines offer native FHIR support and automated data translation for legacy EHRs?](https://www.g2.com/discussions/which-healthcare-integration-engines-offer-native-fhir-support-and-automated-data-translation-for-legacy-ehrs)[Andovar vs BLEND Localization vs Translated for product teams: which app localization partner avoids integration headaches when connecting with existing Lokalise systems?](https://www.g2.com/discussions/andovar-vs-blend-localization-vs-translated-for-product-teams-which-app-localization-partner-avoids-integration-headaches-when-connecting-with-existing-lokalise-systems)[Pros and Cons Details](https://www.g2.com/products/nuacom/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)