Going from using Google Classroom courses to NovoEd has been a total game changer! I love how easy it is to create a new course (once you get the language down of how the system works), particularly being able to copy lessons/lesson content, easily move lessons around, embed different forms of content (e.g. videos, Google files, pdf's, etc), and the ease of using the platform among learners and admins/teachers. Review collected by and hosted on G2.com.

I wish there were more templates available and options to further customize parts of courses (e.g. being able to edit the colors and fonts used in the titles of lessons beyond what can be done now). It would be great to have actual templates of example courses customers can use to get started with a course. I ran into challenges with formatting, especially using the quiz/assignments feature where I couldn't bold or italicize fonts without doing it manually via HTML.

I also was confused about the role of our account manager and why she would go MIA for periods at a time (several weeks at least) and be unresponsive to emails leading me and my colleague to rely on your support team for assistance (who have been great). Furthermore, just a few weeks ago our account manager emailed us that she was leaving NovoEd and that was her last day providing no new contact to connect with...I still never finished all of the onboarding meetings (or whatever they're called) to finish designing and launching my first course, I was waiting to hear back from her about scheduling before getting the email from her about leaving. I think more clarity around the role of account managers would be useful. Review collected by and hosted on G2.com.

The most helpful thing about NovoEd is their amazing customer support. They take care of their customers. I also love the platform itself. The UI and UX are great, and the social layer adds something special. Students are able to form crews, review each others' work, and chat with each other. Review collected by and hosted on G2.com.

The only downside to using NovoEd is that it is not very admin friendly. It takes a very long time to set up a program because there is not a way to bulk upload content. And there is also not a way to bulk un-enroll students. Review collected by and hosted on G2.com.

Our customer success person is extremely responsive and helpful, and always willing to hop on a call to demo a feature or explain something we're unclear on. There are quite a lot of features built out, especially around social interactions on the learning platform. Review collected by and hosted on G2.com.

There seems to be a gap between their customer success team and their engineering team, where sometimes bugs take quite a while to get fixed and there is miscommunication around the functionality of the platform. Review collected by and hosted on G2.com.

I am implementing a course with the NovoEd team and i like they way your processes are and how you develop content together with meetings with client Review collected by and hosted on G2.com.

I am not very familiar yet but I would say there is a bit of lack of pedagogy knowledge in the team.

Also, not being able to have programmed group discussions is a pity. Review collected by and hosted on G2.com.

Easy to use / design with, excellent support, regular introduction of new features. What's not to like? Review collected by and hosted on G2.com.

Recent redesign took some getting used to. Also, quite a bit of turnover in the support role, although handovers have been pretty smooth. Review collected by and hosted on G2.com.

The student submission gallery is a useful tool, and utilized throughout our courses. Review collected by and hosted on G2.com.

slow loading times can make creating and editing content difficult. Review collected by and hosted on G2.com.

NovoEd is a very clean, visually appealing platform. Review collected by and hosted on G2.com.

Missing very basic features that are common on other LMS. Not a lot of opportunity to customize the interface based on your company/design. Seem to still be growing up a bit and experiencing some growing pains. A lot of random bugs pop up that no one seems to have an explanation for. Review collected by and hosted on G2.com.

Able to download and complete offline on-the-go with your Ipad, not too simple information and fun with before and after quizes to benchmark. Review collected by and hosted on G2.com.

I do not remember if there is a leaderboard to see how i compete with others. Somehow the navigation did not seem dummy-proof to go from one topic to the next. Review collected by and hosted on G2.com.

Accessibility of platform for all experience levels to effectively create and edit content. Review collected by and hosted on G2.com.

Limitations around layout, reporting, content management, user management. Review collected by and hosted on G2.com.

The ease of building a course is like no other LMS. Review collected by and hosted on G2.com.

I am fairly new to using NovoEd so I'm still learning about its capabilities. Review collected by and hosted on G2.com.