Novera Solutions is a dynamic consultancy specializing in comprehensive CRM digital transformations on the Salesforce platform. Founded in 2017 and headquartered in Brussels, Belgium, Novera offers end-to-end services that encompass strategic planning, implementation, and ongoing evolution of Salesforce solutions. Their mission is to empower businesses to enhance customer engagement and operational efficiency through tailored Salesforce integrations. Key Features and Functionality: - Strategic Planning (PLAN: Novera collaborates with clients to define digital strategies and roadmaps aligned with their vision, identifying optimal fits within the Salesforce ecosystem. - Implementation (BUILD: They manage projects from inception to completion, rolling out solutions, training teams, and overseeing change management to ensure seamless adoption. - Managed Services (EVOLVE: Novera provides ongoing support to maintain and enhance Salesforce implementations, ensuring clients stay at the forefront of technological advancements. - Comprehensive Expertise: With a team of young, flexible, and passionate Salesforce experts, Novera delivers high-value solutions across various business processes, including marketing, sales, and customer service. Primary Value and Solutions: Novera Solutions addresses the challenges businesses face in navigating digital transformations by offering a holistic approach to Salesforce integration. Their services enable companies to: - Enhance Customer Engagement: By implementing personalized and efficient customer journeys, businesses can improve satisfaction and loyalty. - Optimize Sales Processes: Streamlining sales operations through intelligent CRM solutions leads to increased deal closures and revenue growth. - Achieve Operational Efficiency: Tailored Salesforce solutions help organizations automate processes, reduce manual tasks, and improve overall productivity. By partnering with Novera, businesses can successfully navigate their digital transformation journeys, leveraging Salesforce to achieve their strategic objectives and deliver exceptional experiences to both customers and employees.