1. [Home](https://www.g2.com/) 2. ... 3. [AI Agent Integration Tools Platforms](https://www.g2.com/categories/ai-agent-integration-tools-platforms) 4. [Novera AI Discussions](https://www.g2.com/products/novera-ai/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2105644/large_detail_ba46a10147dc4e9ba785c0794bded12a.jpg "Product Avatar Image") ](/products/novera-ai/reviews) [ Novera AI ](/products/novera-ai/reviews) 0 ratings Novera AI is an AI voice customer service rep built for HVAC, plumbing, and electrical companies. It answers inbound calls, books appointments, routes emergencies, and answers common questions, either replacing a human front desk or backing it up when the phones get busy. It connects directly to ServiceTitan, Housecall Pro, and other field service software, so every booked job lands on your schedule. Most home service shops already pay for something to cover their calls, and many still lose jobs. Answering services take a message and pass it along. Generic AI receptionists often sound robotic, frustrate callers, and never update the schedule. Enterprise platforms carry high monthly costs and long implementation timelines and weak support. Novera AI was designed to close the gap between these options. How it works Each shop gets its own call flow. The Novera AI team maps intake with the shop’s staff, so the AI asks the same questions a trained CSR would. Emergency calls go to the right on-call person. Routine calls become booked appointments. Callers get a natural-sounding conversation instead of a menu or a voicemail box. Connected to the tools shops already use Novera AI maps directly into field service software like ServiceTitan, Housecall Pro, Jobber, FieldEdge, and more. Booked jobs, customer details, and call notes land on the schedule automatically, so office staff are not retyping messages or chasing missed leads. Pay for results, not minutes Pricing is tied to outcomes, meaning the money Novera AI makes your business, rather than call volume or minutes used. Fast, hands-on setup Setup is handled by the Novera AI team, not left to the customer. Most shops go live in about two weeks and its fully custom to how you want it to operate. you dont lift a finger. Know why customers call Call analytics show the reason behind every call, not just that a call came in. Owners can see which services are in demand, which calls turn into booked jobs, and where revenue is slipping. Who it’s for Novera AI is built for small and mid-sized home service companies, generally with 10-100 employees a, that want every call answered, pout into there system at A free trial is available. Request one to see how Novera AI handles calls for your business. Show More When users leave Novera AI reviews, G2 also collects common questions about the day-to-day use of Novera AI. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion. * * * ### 0.0 Nps Score ### All Novera AI Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments Sorry... There are no questions about Novera AI yet. ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/novera-ai/discussions/new?entry_point=discussions%23product) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/2105644/thumb_square_ba46a10147dc4e9ba785c0794bded12a.jpg "Product Avatar Image") ### Have you used Novera AI before? Answer a few questions to help the Novera AI community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fnovera-ai%2Fdiscuss%3Fsmall_ask%3Dnovera-ai) No