Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Enterprise (> 1000 emp.)
"Excellent Employee Visibility and Tracking with KPA"
4.5/5
What do you like best about Novara Flex?

Visibility and tracking for all of our employees. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

As we are still fairly new to KPA, we are still learning what it takes to navigate the system. Currently, there is nothing I dislike about the program. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"Flex is a great, easy to configure platform for your safety program."
5/5
What do you like best about Novara Flex?

Implementation was quick and was adopted quickly by our workforce. Customer support has been great. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

There is nothing that I can think of that I dislike. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great product; could improve on intuitive design"
4/5
What do you like best about Novara Flex?

It's easy to customize features and has great dataload validation which has saved me on multiple occasions. It's easy to set up notifications and training. Customer support has a very fast turnaround time, usually less than 24hrs. User sign up is very easy to do. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

Building forms from scratch can be difficult. It lacks intuitive design. The tooltips and labels are vague and difficult to understand for a new user which wastes time with testing what that switch actually changed vs what you wanted to change. Training on the platform is basic and doesn't dive deeply into advanced settings. If I could suggest 1 major improvement it would be streamlined API connections for automation with other software or an API integration assistance team from KPA. Review collected by and hosted on G2.com.

Gennesis R.
GR
Gennesis R.
Industrial Engineer
Mid-Market (51-1000 emp.)
"An all-in-one safety and compliance platform that streamlines workflows"
5/5
What do you like best about Novara Flex?

KPA Flex has centralized all our safety, compliance, and training documentation in one platform, making it easy to track and manage workflows. I really like how intuitive the interface is, even for new users. It saves time by automating safety inspections, employee onboarding, and audit preparations. The ability to customize forms and reports has been a game changer for keeping our processes organized and ensuring we stay audit-ready Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

I would like the process of creating forms to be easier and more flexible. It would be very helpful to copy and paste entire rows or sections to save time when building similar forms. Also, it would be great if completed forms could be automatically saved and stored in each employee’s profile for easier tracking. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Easy implementation, immediate benefits, and endless possibilites."
5/5
What do you like best about Novara Flex?

What I love most about KPA Flex is how it brings everything together in one place—compliance, safety, training, and reporting—all in a system that’s intuitive and mobile-ready. It’s not just the configurability or the robust analytics; it’s how it empowers field teams and office staff alike to stay aligned, efficient, and proactive. Whether it’s customizing workflows, managing inspections, or engaging employees in a variety of languages, KPA Flex makes it seamless. And the support from the KPA team? Always responsive, always helpful. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

Difficult to think about what I dislike. To nitpick, I think there could be some more reporting options, but that can be relatively easily addressed through API and Power BI. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Great product to help you keep everything in one place"
5/5
What do you like best about Novara Flex?

As our specialist for the KPA LMS, I have been able to use the software to go beyond what it was initially designed for. The system is basically where anything HSE needs it is stored. Also many of our BU's are using the system for their personal needs, not just safety. It has also helped with capturing metrics, data, and accountability. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

the contractor management system is terrible and is an after thought. Until all of the bugs are worked out, I would not recommend it. Besides our CSA, the customer service is VERY slow as well. Sometimes taking 7 business days to address issues. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Easy to Use and Great Support"
4/5
What do you like best about Novara Flex?

It's intuitive and easy to use, such that even people who aren't tech savvy can play a big role in managing the system. The support staff is great too, answering questions within the day. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

There's a few features that feel like they're missing, such as more expansive conditional logic options in forms and dataloads for form responses. Review collected by and hosted on G2.com.

Alexis G.
AG
Alexis G.
Safety Manager
Mid-Market (51-1000 emp.)
"Great Resource if only the support staff was as good as the sales pitch"
2.5/5
What do you like best about Novara Flex?

I think it has everything we need in one location. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

Since the first date we activated our account, we have had very little support. Our salesperson was wonderful, but when it came down to implementation, we struggled. We are almost one year in, and we are still trying to figure out how to work KPA. I am sure once we get integration done and we figure out all the bells in whistles it will be great ... at least I hope for the price tag. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"EHS KPA software streamlines safety management with ease and efficiency."
4/5
What do you like best about Novara Flex?

What I appreciate most about KPA is how effortless it is to create and host documents. I also value its streamlined, user-friendly interface, which makes navigation a breeze, along with its excellent customization options. Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

What I dislike the most is the limited field options available for creating forms—I wish there were more flexibility in this area. Review collected by and hosted on G2.com.

KB
Kyle B.
Director of HR
Enterprise (> 1000 emp.)
"Great platform and customer service"
5/5
What do you like best about Novara Flex?

Kpa not only provided great platform, but also great service and helped to connect systems Review collected by and hosted on G2.com.

What do you dislike about Novara Flex?

Nothing I disliked about the product or service Review collected by and hosted on G2.com.