I like that Novara Flex is one place that holds all these things together and it's easy to use. It's user-friendly and simplifies managing action items because they're all in one spot. Whenever an observation happens at one of the multiple sites, we get a notification, which allows for quick follow-up. The initial setup was pretty straightforward, as we started with a clean slate and were able to do mass data uploads to get everyone using the system. Review collected by and hosted on G2.com.

Sometimes the training aspects, I've had issues, but luckily, we have a customer support specialist, Joe von Borken, and he's very helpful with getting those things corrected for me. Review collected by and hosted on G2.com.

My favorite thing about Novara Flex is how much time it saves by keeping everything in one place, making it easier to track, manage, and follow up on what needs to get done. I use Flex daily, even on the weekends (when I have to!). I have the website saved on my phone like an app, and it’s still easy to use on a mobile device. I’ve literally been in the middle of the ocean on a cruise, taking care of things on my phone as ideas came to me.

The software is fully customizable, and even though I’ve been using Flex for 7 years, I’m still learning new things. Their customer support is top notch, and they also have the Novara Connect site that allows top admins to connect and share ideas and experiences.

Implementation and integration with our company was simple, and the continued support from Novara has been amazing. If you get Dale Golgart as your sales rep, you’re in good hands. He never forgets who you are, and he doesn’t complete the sale and move on. If you need anything, he still has your back and will make sure you get taken care of. Review collected by and hosted on G2.com.

Some features that I would think would be there are not. One thing that I would love it to be able to set quick links on the homepage of the app and on the website for company or personal, similar to the dashboard. For instance, the JSA is the most common form that we use. It would be awesome to be able to have a button on the app just to quick link that form. Like all software platforms, they are constantly evolving and that feedback from their users. Review collected by and hosted on G2.com.

It's easy to use and is a great way to keep track of all H&S stuff. Review collected by and hosted on G2.com.

SDS sheets is the only sections that I have issues with. We can't print all the QR codes at the same time. They need to be done one by one. Also, there is missing a lot of SDS sheets in the online library. Review collected by and hosted on G2.com.

The best part of our transition to Flex has been the ease of use for our employees. The system is laid out in a manor that it is quick to navigate and learn. Review collected by and hosted on G2.com.

Some of the functions are not as refined as others. Driver qualifications are one example. Another improvement I’d like to see is the ability to link a hierarchy for locations and regions. Locations should be able to be assigned to a region when they are created. Review collected by and hosted on G2.com.

Novara Flex is really easy to use. You don’t need an advanced degree to capture the information you want, and it’s just as straightforward to create reports and pull that information back out of the system. Review collected by and hosted on G2.com.

I’d like the ability to create calculations directly within the dashboard reports. Review collected by and hosted on G2.com.

The form building flexibility to build how you want. Review collected by and hosted on G2.com.

Customer support is, most of the time, either very slow or so late that it becomes irrelevant by the time it’s addressed. In some cases, the plan discussed ends up being scrapped because support doesn’t arrive in time. Review collected by and hosted on G2.com.

What stands out most to me about Novara Flex is how robust the system is, along with the wide range of options it offers. It gives you a lot of flexibility when tackling different challenges, so you can adapt solutions to specific needs instead of being locked into a one-size-fits-all approach. That versatility is especially valuable in environments where requirements can change quickly, because it makes it easier to adjust without having to start over. Review collected by and hosted on G2.com.

One limitation I’ve noticed is that certain features feel confined to specific parts of the system, which doesn’t always match how we work. At times, it would be helpful to apply those capabilities more broadly across different areas, rather than being restricted to a particular silo. More interoperability and openness between components would make the platform more flexible and better suited to our workflow. Review collected by and hosted on G2.com.

I find report running with Novara Flex incredibly easy, as it puts data right at my fingertips. It's an all-encompassing product that efficiently stores, gathers data, and runs reports. I also appreciate its handling of employee training records and case management from incidents. Setting it up took some time, but overall it was an easy process. Review collected by and hosted on G2.com.

I don't like that when I set my parameters, they don't stay that way when I go back. When I hit the back arrow, I want it to take me back to the settings/filters I had set. Review collected by and hosted on G2.com.

I appreciate the development team’s willingness to adapt to the needs of the business. Review collected by and hosted on G2.com.

The amount of time it takes to get additional features added to support our business is frustrating. In the meantime, I’m trying to figure out some workarounds. Review collected by and hosted on G2.com.

I love the fact that you can built training modules within the platform. It keeps everything for compliance at your fingertips if set up properly. Its a great central location for all of your health and safety needs. Review collected by and hosted on G2.com.

I don't like the widgets. they don't have enough capabilities to give you exactly what you want every time. They do work for some things but not everything. Review collected by and hosted on G2.com.