What do you like best about NotMe Solutions?
First is the sales engagement and contract process. The staff at #notme were amazing in helping us understand all they have to offer, how configurable it was, and how it would effectively address each of our most important criteria and organizational issues. They worked with us through a very intense executive board analysis and partnered with us to find an extremely reasonable contracted rate even. Let's be real, cost is always a concern, especially during the deepest throes of the COVID pandemic.
Second, and I alluded to this prior, was the implementation process. #notme has an amazing SaaS offering and their implementation team was beyond prepared and had exacting materials ready to guide us through the customization of their software down to all the exact wording of each question, potential answers, and help text even. This empowered us from critical HR and legal perspectives to ensure we were offering our employees the best options in reporting and options that appealed to their emotional needs using technology, NOT an easy feat, but they did it flawlessly. When I say this implementation was easy peasy I mean it was super straightforward and they were there at every step to guide and aid as needed.
The third was also something I mention and that was our need to not only be able to improve our reporting but be able to show demonstrable improvement with accurate measurement. #notme came with a wonderful administration console that allowed us to take full ownership of their application, but also a robust set of reporting and analytics dashboards and tools. This gave us all we needed to gauge where we were at in any moment and historically, but also to be able to compare our end-over-end KPIs to see how we were using the software and how our organization was reaping benefits. #notme became intricately ingrained in our quarterly analysis of the company and publically facing information at that.
Fourth, last but certainly not least, was the partnership that followed. As I mentioned I have now selected and implemented #notme at two different organizations and I have to admit wherever my career takes me I will make a push to install them there as well. They have proven themselves to be stupendous partners, always staying connected, following up, and pushing us to be better. Informing us about their improvements and update and how to make those our own. You often hear it spoken about that change and improvement must start at the top of any company and flow down through every level thereafter. #notme not only embodies this philosophy but exemplifies it. We often have contact from their senior management checking in, but even their CEO reaches out and is always there to take a call or read an email. You will never feel neglected or trivialized when dealing with #notme.
#notme is a company that not only puts their best foot forward, but like the Hokey Pokey, they are NEVER afraid to throw their all in all and shake it all about. Review collected by and hosted on G2.com.
What do you dislike about NotMe Solutions?
You know it is trite to say, and perhaps all too commonly disingenuous, that there is nothing I dislike about a company or its offering. I can assure you that I say that here with no prevarication or dissimulation. Even when we were perhaps not meeting our deadlines or falling down they were patient with us. I am struggling to think back to any issue we had that they could not answer or meet. I have had a long career in software myself, along many disciplines from the highly8 technical such as a DBA or dev, to presently living in the product management world. I can say I have never worked with any organization that I was so pleased with. At the end of the day I know they have even helped me to strive to make our own internal processes in our product offerings more like theirs. Review collected by and hosted on G2.com.
