Notion is intuitive and genuinely user-friendly. I was able to build out task lists, databases, and custom workflows without a steep learning curve. It adapts to whatever structure I need instead of forcing me into a rigid format, whether that's a simple checklist, a kanban board for tracking projects in progress, or a calendar view for deadlines. I also like that everything syncs cleanly across my laptop and phone, so I'm never stuck without the latest version of a list when I'm away from my desk. The feature I rely on most, though, is the integration with my cloud assistant: when I tell it what needs to get done, Notion automatically logs the task, tags it appropriately, and surfaces reminders on timing and next steps. It's cut down a lot of the manual entry I used to do. I don't have to stop and write everything down myself, since the assistant and Notion handle the handoff between "deciding to do something" and "having it tracked." That combination has turned Notion into a real workflow hub rather than just a notes app. Since adopting it, I haven't wanted to go back to spreadsheets or any other organization tool I used previously. Review collected by and hosted on G2.com.

The biggest gap for me is onboarding. Notion doesn’t include a built-in, beginner-friendly tutorial that guides new users through the initial setup in a truly intuitive way. The same flexibility that makes it so powerful can also feel overwhelming at first, because there are countless ways to structure a workspace and no clear “start here” path.

I ended up relying on outside AI assistants and a lot of trial and error just to grasp the basics, understand how templates worked, and configure my workspace the way I wanted. A guided, in-app onboarding flow—even a simple interactive walkthrough for first-time users that covers fundamentals like databases, views, and linking pages—would have saved me time and significantly reduced that initial learning curve. Review collected by and hosted on G2.com.

The way I can filter views by my own criteria. I love being able to have databases relate to each other so I updates happen across multilple databases and all stay current. I like to be able to create table view, or board or list view very easily. I like the Google Calendar integration that keeps me on track. I like being able to color code various views and texts and use emojis to keep consistent across databases. It’s relatively intuitive in nature and performs well for project management, and life management. Review collected by and hosted on G2.com.

I would LOVE more color options (maybe even custom ones). I also wish it integrated with ChatGPT, Canva, Claude, and even Flodesk. Honestly, I haven’t used the AI function much because I’ve already trained ChatGPT and Claude extensively for my needs. I also haven’t found the email function to be very useful so far. I mostly use Notion on my i-Pad, and sometimes it’s difficult to close out some windows after I have made updates to properties in a database- it would be awesome if they all had a “done” button. Review collected by and hosted on G2.com.

It's flexible enough to handle everything from project documentation to tracking tasks across our engineering and operations teams, all in one place. We use it to keep technical specs, integration notes, and process documentation organized without needing separate tools for wikis, task boards, and docs. The ability to structure pages with databases and link related content together makes it easy to keep our CargoX documentation connected and searchable, especially useful when onboarding new team members or referencing past decisions on integrations. Review collected by and hosted on G2.com.

Performance can slow down noticeably once pages get large or databases have a lot of entries, which becomes an issue with heavier technical documentation. Some advanced database features, like complex filtering or relations across multiple databases, have a learning curve that isn't always intuitive at first. Offline support is also fairly limited, which is inconvenient when working without a stable connection. Review collected by and hosted on G2.com.

I like that Notion is very fast and agile if you have a good computer. Its artificial intelligence is very good, it makes it easier for me to add information to databases because I can interact with Notion's AI to correctly place my information. I love Notion because it allows me to compile all my information into detailed databases, with images and everything consolidated. This helps me simulate the real world with the digital one. Additionally, Notion serves as an intersection between various computers and tools like Google Drive, Slack, and Obsidian. I really enjoy how Notion helps me ground my ideas, especially for someone like me who has ADHD. I am very happy that it can also be used to create a professional website while integrating leads into my databases. Review collected by and hosted on G2.com.

I think there's a lack of flexibility that Excel has, like being able to manipulate databases more freely using the keyboard. It seems to me that there's too much reliance on clicking with the mouse, and the keyboard is not being utilized enough. Also, I was a bit dissatisfied because they removed Notion Mail, which I think was a very good option for communication. Additionally, it would be good to have a messaging system like Slack integrated to avoid using third-party tools. The initial installation process was complicated, although the new updates have made it a bit easier, but I still need to learn about API programming and integrations. Review collected by and hosted on G2.com.

I use Notion for note-taking and find the AI features pretty handy. I love that I can create databases, pages, and even websites to share information with others, which is great for my personal business. I also use Cloud AI, and any notes or context I run through it automatically get saved into Notion, which is super useful for my business contacts. In car sales, I upload all my training materials into Notion and use AI to summarize and extract key details, giving me quick access to information like vehicle specs that I can also share with coworkers. The phone app, desktop app, and website all work smoothly for my needs. Review collected by and hosted on G2.com.

Nothing. it works great for me and other around me Review collected by and hosted on G2.com.

The absolute best part about Notion is its unmatched flexibility as a modular workspace. The ability to link relational databases means I can seamlessly connect client deliverables directly to development tasks, sprint timelines, and documentation. When combined with its robust API for custom automations, it completely replaces rigid, single-purpose project management tools with a tailored operating system that adapts perfectly to my agency's specific workflow. Review collected by and hosted on G2.com.

My biggest frustration with Notion is its limited offline functionality and noticeable performance drops when handling large, deeply nested relational databases. Additionally, fine-grained permission controls can be clunky when sharing specific database views or sub-pages with external clients without exposing the rest of the workspace. Review collected by and hosted on G2.com.

The AI feature is what I use most. I describe the structure I want and it builds the database, the properties, the select options, then sets up the project views. No manual clicking through schema setup. Global search is the other thing I'd miss: one shortcut and I'm in any doc across any team space without remembering where it lives.

What I didn't expect is how well Notion works as a write target for AI systems built outside it. We run agents through the Notion MCP server and they publish results straight into databases as rows. A row is both something a person can act on and something an agent can write, which is a rare combination. One routine scans customer calls hourly and creates a follow-up row with a recap and a ready-to-send draft attached. The person's experience is just "there's a new row," which is the point.

The net effect is a single system of record rather than four tools each holding part of the picture. Review collected by and hosted on G2.com.

Honestly the main thing is that I can't keep up. Features ship faster than we can evaluate them, and the release notes tell me what's new rather than what's relevant to us. Custom Agents is a good example. I read the changelog entry, couldn't work out which of our use cases it would actually solve. It would help if we could get recommendations on what features are relevant to us and how we can use them.

The other one is the credit model for Custom Agents. I'd much rather bring my own model key and pay the provider directly. We already run agents on our own keys outside Notion, so if BYOK existed for Custom Agents I'd probably have built them inside Notion instead. Review collected by and hosted on G2.com.

UI/UX: Clean and simple interface with an easy drag and drop builder. You can create custom workspaces, dashboards, and pages quickly using the handy slash (/) commands.

Integrations: Connects smoothly with tools like Slack, GitHub, Google Drive, Figma, and Jira, making it easy to keep everything in one place.

Performance: Fast, reliable, and syncs instantly across desktop, web, and mobile, so your team always has the latest updates.

Pricing/ROI: Offers a generous free plan and affordable paid options. By combining docs, tasks, databases, and wikis in one app, it can help reduce software costs.

Support/Onboarding: Plenty of ready-made templates, tutorials, and an active community make it easy for new users to get started.

AI: Built in Notion AI helps summarize content, generate ideas, improve writing, and create action items, saving time on everyday work. Review collected by and hosted on G2.com.

UI/UX: The blank workspace can feel confusing for beginners, and setting everything up takes time. Large workspaces with many pages can also become difficult to navigate.

Integrations: Some integrations work more like embeds than true syncing tools, and offline access is very limited.

Performance: Large databases can slow down the app, and the desktop and mobile versions may use a lot of memory or take longer to load.

Pricing/ROI: Notion AI requires an extra subscription, and costs can add up for teams as more members are added.

Support/Onboarding: Advanced features have a learning curve, and many users rely on community tutorials because support can be slow.

AI: Notion AI is useful but can sometimes give generic or inaccurate responses, and it doesn't fully understand your entire workspace. Review collected by and hosted on G2.com.

What I appreciate most about Notion is its flexibility. Instead of imposing a way of working on me, Notion allows me to build a system that exactly matches my needs.

I use Notion to centralize practically my entire life: projects, work, trading, finances, health, travel, events, task lists, and documentation. Having all this information in one place saves me a tremendous amount of time.

I also love the databases. They are powerful, easy to link together, and allow for the creation of highly customized dashboards. Once the system is in place, everything becomes easy to find.

The arrival of Notion AI has also been a big plus. It helps me write, summarize information, brainstorm ideas, and speed up my daily work.

Finally, what I love most is that Notion can evolve with me. The more I develop new projects, the more I can adapt my workspace without having to change applications. It has become my true "second brain." Review collected by and hosted on G2.com.

Even though I love Notion, there are a few points that could be improved.

The main one is performance. When a workspace becomes very large with multiple databases and numerous relations, the application can sometimes seem slower than one would like.

I would also like some features to be more intuitive. There are still times when simple actions require several clicks or when you have to search for a long time in the menus.

The mobile app is convenient for viewing or making small modifications, but it is much less pleasant to use for creating or organizing complex content.

Finally, even though Notion AI is very useful, I would like it to be even more integrated into the entire application, particularly to automate more tasks and better understand the context of my workspace. Review collected by and hosted on G2.com.

The flexibility allows you to create a template that truly fits your needs and keep improving it over time. I also like the ability to connect to the major platforms I use, so I don’t have to leave the same app while still working across multiple places at once. It’s also easy to link information between databases, as long as you have a well-designed structure in place. Review collected by and hosted on G2.com.

Some connections between certain platforms aren’t as easy to set up as they could be. I also think the way of communicating with clients through the platform (the CRM aspect) could be improved.

On the database side, I miss a few features that keep sending me back to Excel. For example, rules have to apply to an entire column, and sometimes I need a different rule for a single cell. Right now that means I have to create an additional column just to handle that exception. Review collected by and hosted on G2.com.