Aditya C.
AC
Aditya C.
Business Operations and Finance intern
Small-Business (50 or fewer emp.)
"Powerful Wiki Workbooks with AI That Keep Documentation Effortlessly Up to Date"
5/5
What do you like best about Notion?

A complete workbook that makes it very easy to maintain a company wiki. The sub-pages are quite powerful, and the new AI features make it easier to keep project documentation up to date.

Felxibility to create your own or use template is super powerful

The MCP connection with major LLM AI tools makes it super helpful to document insighful operating knowledge and break silos in the org.

The pricing is affordable, and even the free version covers a alot of features for early users.

Once the project overview is stored in the workbook, it saves me hours because I dont have to keep repeating the context whenever I write prompts or onboard a new team member.

I havent had any issues with scale or the number of workbooks I create. The performance is super reliable. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Without the AI FEATURES, it can be a bit intimidating for new users. Review collected by and hosted on G2.com.

Thiago S.
TS
Thiago S.
Angel Investor
Small-Business (50 or fewer emp.)
"Powerful Relational Databases and Easy Adoption That Streamline Our Workflow"
5/5
What do you like best about Notion?

The relational database model is what makes it stick for us. I can link a client meeting note directly to the roadmap card it produced, and that card to the technical documentation for the corresponding automation. That traceability between "the client asked for this" and "the developer shipped it" is something I'd previously only seen with Jira plus Confluence plus a spreadsheet, and with far more administrative overhead.

For a small team, setup cost is close to zero. We built our structure for PRDs, development scheduling, and meeting notes without anyone dedicated to administering the tool.

Adoption by non-technical people is a genuine strength. Our sales and CS folks use it without formal training, because the interface reads like a document before it reads like a system.

The API and MCP support changed things over the past year. We connected AI agents that read and write directly to our databases, which turned Notion from a passive repository into something that participates in the workflow. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Performance on dense pages is the biggest ongoing annoyance. Long pages with heavily nested blocks and embedded databases are noticeably slow to load and edit.

The API has rough edges that cost real development time. Update operations sometimes return a timeout error when they actually applied, which causes duplication if you retry without verifying first. There are also payload limits that aren't clearly documented, forcing you to chunk larger insertions.

Permissions are too coarse for sharing content with external clients. There's no granularity at the property or row level within a database. Review collected by and hosted on G2.com.

jaidev n.
JN
jaidev n.
Social Media Intern
Small-Business (50 or fewer emp.)
"User-Friendly with Handy AI Features"
4/5
What do you like best about Notion?

I find Notion very easy to use. The new AI features are quite handy and helpful most of the time. Being able to ask the AI to make changes that I might not have the technical ability to do is especially useful, and in most cases it does a fair job. The initial setup was also fairly straightforward, and as a new user, my experience has been smooth so far.

It’s also super easy to collaborate across teams, and it helps improve overall team performance. We're able to handle internal communications & external communication with ease.

It integrates well with our workflows & performs well even when sharing with multiple people. Solid ROI for our company. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I think the AI in Notion could be better in terms of understanding and reasoning. However, I expect improvements as models get better. Review collected by and hosted on G2.com.

Danélle W.
DW
Danélle W.
Strategic Lead Interactive Project Manager
Mid-Market (51-1000 emp.)
"Flexible Platform with Powerful AI and Easy Integration"
5/5
What do you like best about Notion?

I love the fact that I can use Notion for literally anything, thanks to its immense flexibility. It's so adaptable that I can track anything that exists, and I'm given the absolute freedom to create everything from very complex systems to simple, beautiful pages. Notion has become my personal assistant and knows how I work, making my daily tasks and strategic planning more efficient. Creating new Notion AI skills helps me stay organized and saves me time. Additionally, Notion is very user-friendly, making the initial setup very easy, which is something I really appreciate.

I'm now able to use Notion within Claude, which has added a whole new level of efficiency to my workflow. I can integrate it with all of my AI assistance, further boosting my productivity.

An easy Notion AI subscription is very helpful, and I feel I’m getting more than my money’s worth from the built‑in LMS I can choose.

Notion is consistently responsive, dynamic, and always live, so there’s never any guessing. The page refreshes automatically, and the data is always up to date. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I don't really have anything that I feel could use improvement. I would like for Notion AI to be able to produce more valuable outputs, like markdown files and things like that. I think that would be very useful. Review collected by and hosted on G2.com.

Luis C.
LC
Luis C.
Gerente
Small-Business (50 or fewer emp.)
"Flexible and powerful Notion: easy to start, with AI and integrations that centralize everything"
5/5
What do you like best about Notion?

Notion is a platform that allows us to adjust to the needs of our company. We tried several other solutions, but the structure is very rigid and does not always suit our needs. Additionally, it is a tool that is very simple to start with, having a very low learning curve. As we evolve in our knowledge of the platform, it allows us to add degrees of complexity that make the platform quite powerful. The price is fair for the value it offers. The constant improvement of the platform, with the introduction of artificial intelligence in the creation of databases, document writing, and research is quite powerful. It allows us to connect our data to other platforms, making Notion the center of all our information. Review collected by and hosted on G2.com.

What do you dislike about Notion?

The export of documents to PDF is very poor. We have a lot of difficulty extracting information for sending to third parties. The sharing of pages, even with the Notion site (which has recently improved), needs more development. Review collected by and hosted on G2.com.

Tamás S.
TS
Tamás S.
Sound engineer, sound editor
Small-Business (50 or fewer emp.)
"Notion: Snappy, Beautifully Organized Databases with Helpful AI and Gmail Integration"
5/5
What do you like best about Notion?

I wanted to build a space in Notion where I can handle all my finances and trading related stuff. The databases are great for doing this and though the learning curve can be a bit steep Notion AI helps a lot by providing ideas or doing things for you. I like that it integrates with my Gmail, so I don't have to leave Notion if I want to check my e-mails or look at my calendar. The UIl looks great and it's easy to make everything look pretty and organized with all the icons and colour coding it provides. It always feels snappy I didn't have any performance related issues. I think the pricing is really justified as you can get around using only Notion AI if you'd like to. You don't really need a second AI subscription. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I don't have anything in my mind right now. Review collected by and hosted on G2.com.

Leonard G.
LG
Leonard G.
EMEA Operations Manager
Mid-Market (51-1000 emp.)
"Notion AI Saves Hours with a Smooth, Easy-to-Use Knowledge Hub"
4.5/5
What do you like best about Notion?

Our company implemented Notion about 10 months ago, and since then it has become a great repository for storing information in one accessible place. This consolidation has saved hours. Before Notion, looking for an update or the latest release notes meant going through several avenues before finding what I needed. Now, a simple prompt in Notion AI on the subject provides the details in a matter of minutes.

Notion is integrated across our company channels and file-sharing repositories, which makes it quick and easy to find updates or get answers to questions, simply by using the AI bot. Overall, performance is smooth and the platform is easy to use, with a UI experience that works well. It also allows for customization and privacy when needed.

I haven’t used the support feature, and Onboarding was handled internally by one of our product managers, which was enough to start maximizing our use of Notion, and setting Notion up was super simple and allowed me to start using is immediately without massive learning curve/ Onboarding process was smooth and easy to follow

I don’t know the pricing model, so I can’t comment on ROI, but I do feel I’m getting value for money through the time saved. Pricing vs ROI in my opinion worth every cent Review collected by and hosted on G2.com.

What do you dislike about Notion?

It was a bit clunky at first but has evolved over time and is way more intuitive that when we first implemented Review collected by and hosted on G2.com.

Tasos C.
TC
Tasos C.
Content Creator
Small-Business (50 or fewer emp.)
"Notion Makes Notes Effortless - A true second-brain and life operating system"
5/5
What do you like best about Notion?

I really love working with Notion!

It offers a great space to collaborate with colleagues, and it’s also a fantastic way to keep personal pages on a wide variety of subjects. The ability to customize everything to your liking is a huge bonus. I also really appreciate the companion mobile app, which syncs instantly and lets you keep all your notes with you at all times. Both the mobile and desktop apps work great, and I’ve never had any issues.

It’s incredible what you can do with the free account. I was a power user on the standard free plan, and I couldn’t be happier. When they introduced the subscription with AI agents, I was genuinely excited and signed up. It has been especially helpful for my meeting notes, thanks to having different AI chatbot agents that can use the context of my Notion pages, along with overall writing suggestions and support.

Onboarding is incredibly easy, and it really can be as simple as you want it to be. There’s also great support from both the community and the Notion team, including ready-made templates that help you get started and then customize everything to your liking.

Notion pages also integrate with other third-party AI LLMs (like Claude and ChatGPT, etc.), which lets you bring the power of those larger platforms into your workflow and support your pages as you work seamlessly.

Overall, I recommend Notion to everyone, from personal notes to a professional collaboration space. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Even though Notion keeps working on speed and performance, I still often get the sense that pages are loading from the server rather than opening natively on the device.

At times it’s a pain to work on long documents, especially on mobile, because of the block-based approach. Dragging, holding, and rearranging blocks can get in the way of smooth text editing. For example, I’d like to be able to work with text more like a Word document, instead of always having to deal with the block framework.

I also feel that the restrictions around open-source and third-party tools limit users to a more personal, closed experience. It seems like Notion could be an app that hosts other app-like functionalities, but the team only wants you to use it the way they intend. Review collected by and hosted on G2.com.

Arulanandhan S.
AS
Arulanandhan S.
Motion designer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple but very powerfull | Seamless Documentation Management"
5/5
What do you like best about Notion?

I like Notion for its clean, minimal UI. It’s easy to access and navigate, and it doesn’t strain my eyes, which I really appreciate. The system behind the Notion interface is also impressive. On top of that, the initial setup was very straightforward—basically a one-click process followed by a few small steps.

templates for almost all task is availabe, easy team colobration in all type of project management and documentation.

Notion Ai is another greate integration that supports as a companion.

Pricing also very lower for team plan. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I feel like Notion could use more customized options in the MCP area. The response time is a bit longer than other MCPs I've used, and I'd really like to see improvements there. Also, having full autonomous options, like customizing Google Sheets within Notion, would be great. Review collected by and hosted on G2.com.

Juan a.
JA
Juan a.
PROJECT ENGINEER
Small-Business (50 or fewer emp.)
"Notion’s Flexible Databases Unite Projects, Emails, and Technical Docs in One Workflow"
5/5
What do you like best about Notion?

What I like best about Notion is its flexibility to model technical and project information in a single place. I use databases to track a portfolio of electrical engineering projects, with binnacles populated directly from Outlook. The combination of structured properties, configurable views, and the ability to connect external tools (including AI integrations) lets me consolidate emails, technical notes, drawings, and client documentation into a unified workflow, without having to jump between multiple applications. Review collected by and hosted on G2.com.

What do you dislike about Notion?

The main friction points I've experienced are around handling technical files and integrations. Attaching and previewing engineering documents like CAD drawings or large PDFs is limited compared to dedicated document management tools. Setting up integrations with external systems (Outlook, MCP connectors, Azure AD) also requires IT coordination and permission approvals that can slow things down. Finally, database performance and query flexibility can feel constrained when workspaces grow large or when you need more advanced relational queries across multiple data sources. Review collected by and hosted on G2.com.