Bruna J.
BJ
Bruna J.
Governança e Performance
Small-Business (50 or fewer emp.)
"Everything centralized and highly customizable for any need"
5/5
What do you like best about Notion?

Having the possibility to do everything on it, in a very customized way for my needs, regardless of the niche. And having everything centralized, without needing to use more than one platform for each thing I need, especially after the updates that have been occurring and that even allow for creating simple presentations. Review collected by and hosted on G2.com.

What do you dislike about Notion?

It's not that I don't like it, but since I'm already very familiar with it and can do very advanced things, when I implement it in one of my teams and they encounter the multitude of possibilities there, they hold back and are afraid of "breaking" the system. And then it turns out that the adoption ends up being slower and less beneficial, requiring my constant encouragement and insistence for adoption. And since there isn't more direct support for any user to contact for questions, it ends up increasing the dependency on me. And the price to use AI is also expensive, but it is minimally justified. Review collected by and hosted on G2.com.

Simon R.
SR
Simon R.
Product Marketing Associate
Small-Business (50 or fewer emp.)
"Effortless to Start, Minimalist Design That Feels Instantly User-Friendly"
5/5
What do you like best about Notion?

What I like best is how easy it is to get started. There's no instruction manual required. You can pick it up and start using it right away. The minimalist, elegant design makes the whole experience genuinely user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Notion?

This is a tricky one, because I like most things about it. If I had to pick one, it's that the sheer number of options and choices can be overwhelming. Sometimes I'm not sure what I should or shouldn't use. As a result, I probably only use about 30% of what's available and stick to the few features I know well and feel comfortable with. Ironically, having so many options makes me narrow my focus rather than explore, especially when I'm busy. Review collected by and hosted on G2.com.

Verified User in Research
GR
Verified User in Research
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Amazing tool for productivity and creative projects! (with a couple restrictions)"
4/5
What do you like best about Notion?

I enjoy that Notion is really customizable and offers a ton of ways to organize my ideas while also keeping everything cohesive and readable. I especially like the databases feature which allows me to see large datasets of information neatly. Since Notion AI came out, I have been using it here and there and it is truly an impressive feature! Because it knows my workspace so well, it has been able to save me so much time by building pages just from prompting it. Best of all, Notion was so easy to use straight out of the box. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Notion suffers a couple flaws, primarily its strict block quota. There have been times where I have had databases between 30-40 files and me reaching the free limit. Doing this limits my work and I do wish that free tier users had more opportunity to create more before the stricter implementation of blocks came around. Pricing is also a bit stingy in terms of what you get for Plus. Even after purchasing Notion Plus for 5 months, I still worked with the trial version of Notion AI which to say the least, not enough and lacked popular connectors like Github. I would unfortunately need to upgrade to the Notion Business subscription if I wanted to take full advantage of Notion AI (which as a single user, would not be worth it). Nonetheless, the chat quota and features were still okay for the price I was paying. Performance wise, Notion works smoothly most of the time, however it can get laggy if you have a lot of content or images on a single page. I would say that if anyone was using the Free or Plus tier, they would not get the full experience of Notion without the Business plan. Review collected by and hosted on G2.com.

Pablo R.
PR
Pablo R.
Senior Consultant
Small-Business (50 or fewer emp.)
"Notion: our wiki and living repository for projects and commercial pipeline"
5/5
What do you like best about Notion?

I use Notion for everything related to project control and management within the company. Gradually, we have been incorporating the tool into the daily work of the projects, increasingly as a source of knowledge and a repository of files and documentation for the projects within the consultancy where I work. Over time, I have been building a system for recording, managing, and controlling both project management and the tracking of the sales pipeline: proposals, commercial resources, and other elements. In this sense, it serves a dual function: on one hand, it acts as a wiki; on the other, as a living version to control and keep the commercial pipeline updated. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Sometimes it is very complex to understand everything or it feels like the system can "break" for those who do not feel so comfortable using it. Review collected by and hosted on G2.com.

Zakia M.
ZM
Zakia M.
National Network Manager
Small-Business (50 or fewer emp.)
"Game-changer for centralizing information across departments and tracking progress across projects."
5/5
What do you like best about Notion?

I really like the database templates in particular, and I also like how I can integrate and link documents from Drive and Slack. The Zoom/AI transcription option is another feature I appreciate, especially the meeting summary that comes out of it afterward.

Overall, it’s pretty straightforward and easy to use. I use it every day for our projects, but also for notes and reminders. I don’t think I’ve had any issues while using it; if anything has come up, it’s been related to my internet connection. Otherwise, it works very smoothly. I also love the pictures and emojis we can add to pages, and I’m a big fan of the toggles.

For all the options and integrations it offers, I do believe we’re getting our money’s worth as an organization.

When I first started using Notion, we had training, and it was also part of my onboarding process to get familiar with it since the whole organization uses it. Review collected by and hosted on G2.com.

What do you dislike about Notion?

I get overwhelmed whenever I try to look up how to do something in Notion, and I would love a simpler process. I also feel like there’s so much in Notion that I could do with it, but I don’t know what all the options are or how to use them. I find myself spending a lot of time trying to figure out how to use those features, and then either I’m successful or I end up giving up.

I’d also love to have more template options. Sometimes the templates feel too complicated, and other times they’re too simple.

I feel like the Notion calendar isn’t that helpful, or maybe I’m just not using it to the best of its capacity.

I think adding more training resources—like recorded “how to” videos, or simpler and more accessible guides—would be really valuable. It would also help to get a notification (or something similar) when a new feature is added. Review collected by and hosted on G2.com.

Devender B.
DB
Devender B.
Employee operations
Small-Business (50 or fewer emp.)
"Notion as a Unified Hub for Team Reviews, Sprints, and Progress Tracking"
4.5/5
What do you like best about Notion?

I use Notion for team review, project status, and sprint. I use it as a unified knowledge base for me to check how the things are going on, where my progress is, and what is the new task that I have done. It also helps me to get in touch with our team lead to update the system. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Sometimes I get lost while moving around the app, because the settings and the user interface can feel confusing for beginners. It’s like the side menus end up going the wrong way. I think the navigation should be adjusted and made clearer. Review collected by and hosted on G2.com.

Semih B.
SB
Semih B.
Project Manager
Small-Business (50 or fewer emp.)
"Clean UI, Fast Meeting Transcription, and great PM tooling"
4.5/5
What do you like best about Notion?

I really like having the option to transcribe meetings and then organize the information into data tables. The UI is clean, simple, and easy to understand, which makes it straightforward to get started. Performance is fast, and in my experience the AI engine has been great for the way I’ve been using it.

That said, the integrations haven’t worked very well for me because they’re blocked by my company. I’d love to integrate it with my Outlook or Agenda, but I haven’t had the chance to set that up yet, so I can’t really comment on how well those integrations work. Pricing feels a bit on the high side. On the plus side, support has been amazing and quick, in my opinion. Review collected by and hosted on G2.com.

What do you dislike about Notion?

The price and the steep learning curve on using the data sheets properly and connecting them to actually uncover the true power of Notion. Review collected by and hosted on G2.com.

Mohammed H.
MH
Mohammed H.
NVIDIA DLI Summer Training Program: Generative AI
Small-Business (50 or fewer emp.)
"Extreme Flexibility: Databases, Relations, and Views That Keep Everything in One Place"
5/5
What do you like best about Notion?

The Extreme Flexibility and Databases:

What sets Notion apart most is its ability to combine note-taking and project ideas in one place, thanks to its flexible databases feature. The ability to link tables together (Relations) and create different views for the same data (such as Calendar View, Kanban Board, and Gallery View) allows me to organize and manage my time and projects in a professional and integrated way, eliminating the need to use multiple separate apps. Review collected by and hosted on G2.com.

What do you dislike about Notion?

What I dislike most is the lack of a full offline mode. It makes it difficult to access or edit my notes and databases when I don't have an internet connection, making the app unreliable for offline productivity. Review collected by and hosted on G2.com.

RV
Ricardo V.
Medical Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Flexible, All-in-One Workspace for Notes, Study Plans, and Tasks"
5/5
What do you like best about Notion?

What I like most about Notion is how flexible and well-organized it is. I use it to manage my medical school notes, structure my ENARM study plan, and keep track of my tasks all in one place. The databases, page linking, and template features make it easy to stay on top of everything without needing multiple apps. I also appreciate being able to access my workspace across different devices, and I like how simple it is to customize Notion to match my workflow. Review collected by and hosted on G2.com.

What do you dislike about Notion?

One thing I dislike about Notion is the learning curve, especially when you start creating databases and building more advanced workflows. It can also feel a bit sluggish at times, particularly when I’m working with large pages or managing a more complex workspace. Review collected by and hosted on G2.com.

Alan H.
AH
Alan H.
President & CEO
Small-Business (50 or fewer emp.)
"Notion + Claude Integration Turns My Databases Into a Connected Operating System"
5/5
What do you like best about Notion?

What I like best is that the database structure and the Claude integration work together. I run several concurrent roles: CEO of a clinical-stage gene therapy company, managing partner of a venture studio, and board seats at two other companies. Notion is the one place where all of that lives as a connected system, rather than separate silos, with my CRM, project trackers, meeting notes, and capital formation pipeline all linked.

The part that makes it more than storage is that Claude works out of those same databases directly. I can ask for a status update on an investor relationship and it pulls the actual conversation history from Notion instead of relying on what I remember to tell it. After a call, it can log the notes and update the relevant project or contact record without me retyping anything. That back-and-forth between Notion and Claude, research pulled from my own data and written straight back into it, is what makes the system function as a working tool rather than a place I file things and forget. Review collected by and hosted on G2.com.

What do you dislike about Notion?

Dense database views don't render well on a phone, and if I want to check a contact or project status right before walking into a call, that's exactly when I need it to work.

The other friction is Notion's page-level permission model. Claude can only see pages I've explicitly connected through Notion's own Connections setting, so a private page I haven't run that step on stays invisible even though I have full access to it myself. It's a reasonable security boundary, but there's no indication when a page is being silently excluded, so I've been burned by assuming something was there when it wasn't. Review collected by and hosted on G2.com.