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 ![Notifi](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3cf6ebc65c58f40505a530bf3c22629f/notifi.png "Notifi")
](/products/notifi/reviews)

# Notifi Discussions

Notifi is field service management software with an AI operator built into it, made for residential home service companies in HVAC, plumbing, electrical, roofing, garage door, restoration and the trades around them. Most software waits for your team to type. Notifi starts working before anyone picks up. Iris, the AI operator inside Notifi, answers every call, text and web enquiry 24 hours a day, asks the questions a good CSR would ask, and books the job into capacity that actually exists. The calls that used to go to voicemail at 9pm become jobs on tomorrow's board. What Iris books, the platform runs. Sales CRM. Missed calls and unsold estimates become leads on their own, graded by AI on what the customer actually said, so your team works the ones worth working instead of guessing. Scheduling and recurring jobs. Maintenance plans and repeat visits generate and place themselves against real capacity, not a wish list. Iris Dispatch. The engine reads the whole board, weighs skills, location and remaining capacity, picks the technician who fits, and re-solves the day when a job runs long. Route optimization. Days built on geography instead of call order, so margin stops leaking into the windshield. Estimates and memberships. Good, better and best proposals with financing, built on your own price book, and membership plans that get renewed before they lapse. Invoicing and payments. The invoice builds itself from the work that was done, and the card is taken at the door. Equipment and job history. Every unit on the property, every visit and every declined quote, held where the next technician will actually find it. Reporting. Technicians ranked on rate rather than raw revenue, with Iris measured on the same columns as the office team. All of it sits on a single customer record, which is why the CRM knows what Iris heard and dispatch knows what the schedule promised. There are no add-on modules to buy, and most teams are fully live in about four weeks. Notifi connects to Stripe, QuickBooks, Wisetack, Facebook Ads, Thumbtack, Angi, Google Reviews, Facebook Reviews, CompanyCam, Gmail, Outlook and several thousand more tools through Zapier. Companies evaluating Notifi are typically comparing it with ServiceTitan, Housecall Pro, Jobber, FieldEdge and Service Fusion.

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