Cariad F.
CF
Cariad F.
Sponsorship Marketing Executive
Mid-Market (51-1000 emp.)
"So many options!"
4/5
What do you like best about Nosto?

Endless ways to attract users, create conversion and help the user journey. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Tracking can be overwhelming and we do need a dev team to tweak the placements of Nosto. It's too much to do alone. Review collected by and hosted on G2.com.

Koen  V.
KV
Koen V.
Head of Growth
Small-Business (50 or fewer emp.)
"Amazing personalization power for eCommerce & Beyond"
5/5
What do you like best about Nosto?

Nosto provides Kazidomi with a set of self-learning algorithms and advanced RFM segmentation options that lets us create a truly personalized shopping experience. Furthermore, we can make smarter decisions based on A/B tests but more importantly, will personalize the entire customer journey to the maximum. That will generate every customer with a unique shopping experience based upon his interests, resulting in higher AOV, lower bounce rates and consequently, grow of course the revenue of Kazidomi. And of top of that, the support and customer success team is amazing.

If you want to create unique shopping experiences, don't look any further and integrate Nosto in your store. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Nothing! For me the experience is amazing!! Review collected by and hosted on G2.com.

CG
carolyn g.
Director Digital Marketing
Mid-Market (51-1000 emp.)
"Great Experience So Far"
5/5
What do you like best about Nosto?

Easy to use, great onboarding team, high return Review collected by and hosted on G2.com.

What do you dislike about Nosto?

We're about a month in so nothing notable yet. Review collected by and hosted on G2.com.

Benjamin S.
BS
Benjamin S.
Co-Founder
Small-Business (50 or fewer emp.)
"Fantastic bit of kit, with the support to back it up."
4.5/5
What do you like best about Nosto?

We have transformed our entire home page to be powered by Nosto, this gives each of our customers a truly personalized experience.

The setup process was super smooth, within a few days we had some basic Nosto functions up and running. We were assigned the great almighty Rory Gilmore to see the implementation through. Rory gave us a clear idea of how to use the Nosto platform and came with some great suggestions and best practices. We saw a great uplift on all of our product recommendations instantly.

We have worked closely with the super fabulous Becky Taylor to develop further concepts and get real techy. We are looking forward to rolling out all of the new concepts in the new year and developing more with Nosto.

Overall it has been a great addition to our tech stack. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Not having the ability to translate a language & currency on Nosto powered elements of our store. I am sure this is something we can work on to find a solution.

It would be good if we could create a group of campaign items. For instance, if we could have grouped all of our Black Friday campaigns into a group that we could have switched off in one hit and then reinstated the previous group of campaigns it could save a lot of time.

When creating a campaign, you have to make sure you have created a placement and segment before you can continue to make the campaign. It would be good if you could create the entire campaign, placement and segment all in one area. Review collected by and hosted on G2.com.

AT
Anna T.
e-commerce lead
Enterprise (> 1000 emp.)
"SN - Avon"
4.5/5
What do you like best about Nosto?

Smooth, nice cooperation and communication. Easy contact with a person in charge, quick replies. Clear step-by-step plan with recommendations, Openness for modifications, after-implementation support. SN tried hardly to understand our company's nature and difficulties which it might bring

Poker-face dealing with a situation when there were some problems with invoice payment Review collected by and hosted on G2.com.

What do you dislike about Nosto?

I would be glad to see some best practices matrixes at the very beginning (as a point of reference for further discussions).

The contract should state the exact nr of manhours of support (status of available limit should be updated regularly in order to see how it has been used and how much is left) Review collected by and hosted on G2.com.

Ben M.
BM
Ben M.
Senior Digital Manager
Mid-Market (51-1000 emp.)
"Great product, better service"
5/5
What do you like best about Nosto?

Stackla is a stable, fully matured product that once you get under the hood you can really advance your use and application. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

If you do your research and have a clear understanding of the product there is nothing specific that it lacks. Review collected by and hosted on G2.com.

Nadia A.
NA
Nadia A.
eCommerce Development Executive
Small-Business (50 or fewer emp.)
"Excellent platform and fantastic customer support"
5/5
What do you like best about Nosto?

The email widgets and recommendation carousels have been instrumental to helping us target our two vastly different customer groups across both of our websites. The A/B testing tool has allowed up to optimize our efforts and see an increased return on same. Additionally, the customer support received and training to ensure all features are optimized was second to none. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

We had some billing issues, however this was quickly rectified with the support of our Customer Success Manager. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great platform with lots of possibilites"
5/5
What do you like best about Nosto?

A lot of possibilites and easy to A-B test the different ones. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Can't reallt think of anything, maybe that some of the parts demand development on our side. Would have been EVEN better if more could be controlled by the tool and take over the front end of the site. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent platform and fantastic customer support"
5/5
What do you like best about Nosto?

The recommendations tool works very well. It is a must to have in any eCommerce. In general, all the personalization tools are awesome.

Besides the support of our Customer Succes Manager, she is fast in solving problems. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

We had some billing problems. But it was quickly fixed by our Customer Success Manager. Review collected by and hosted on G2.com.

Erikas T.
ET
Erikas T.
Web Developer
Small-Business (50 or fewer emp.)
"High quality search tool"
5/5
What do you like best about Nosto?

Simple API which helps to index your search entries and use them on your site. Also support team responds very fast if you have some questions or difficulties using the API or anything else.

There is a developers console provided for SearchNode clients, where you can easily create queries to see your index values, change some entries or modify your index.

What I love the most is that it is possible to get some custom solutions regarding your indexes or search results. Most of the other search engine providers just give you the product and you use all the functionality as it is. SearchNode helps with even some unusual solutions where they adapt their system to fully support your needs. Review collected by and hosted on G2.com.

What do you dislike about Nosto?

Probably a lack of statistics feedback on developers console. A tool where you can see all the important search related statistics, export some data etc. Although these features is currently in progress as I understand. At the moment all the needed statistics can be accessed by contacting SearchNode support team. Review collected by and hosted on G2.com.