Snehaa S.
SS
Snehaa S.
Operations Specialist
Mid-Market (51-1000 emp.)
"We needed a password manager and Nordpass does the job"
4/5
What do you like best about NordPass Business?

As a small startup, we rely on Nord Pass to securely share passwords, especially since we lack established protocols and do not have an IT department. It has been a helpful solution for our team. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The autosave feature isn't very reliable, as I often have to step in and save things myself. Additionally, there are times when the password doesn't work, and Nordpass fails to pop up as expected. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Snehaa,

Thank you for taking the time to leave a review! We're glad to hear the service is working well for your team. In order to assist you more effectively, we kindly ask that you provide us with additional details regarding the autosave issue you’re experiencing.

You can always reach our support team at support.business@nordpass.com — we’re here to help.

SP
Sylvie P.
Consultant in Organisation & Change Management
Consulting
Small-Business (50 or fewer emp.)
"Innovative, Secure Password Management with Room for Visual Improvements"
5/5
What do you like best about NordPass Business?

NordPass Business is the best password manager, as well as a completely reliable tool. It allows me to delegate tasks to third parties without needing them to see my real passwords. It is simply innovative, moderna and safe. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The labeling system could be improved or folders could be a little more visually attractive, it is something more aesthetic than functional. Review collected by and hosted on G2.com.

SP
Sam P.
Cyber Security Consultant
Small-Business (50 or fewer emp.)
"A no-brainer for cyber security"
5/5
What do you like best about NordPass Business?

It is an essential tool for keeping passwords secure and improving password hygiene, especially when cyber attacks are so common. It was very easy to implement in our business and setup an MSP account to manage customer NordPass accounts. I have only needed support from NordPass once and it was very helpful. I use NordPass every day for personal and business use. It also integrates nicely with our password policy because users can simply choose a compliant password length with whatever complexity they wish, and NordPass immediately creates one for you. The email masking makes this even better with the ability to also disguise your email online. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Sometimes the autofill function does not work on certain browsers, but this is rare. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Sam,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience.

TM
Timothy M.
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Flawless Tool with a User-Friendly Interface"
5/5
What do you like best about NordPass Business?

The tool has no flaws; it is easy to use and features a user-friendly interface. The technical support deserves five stars. I feel completely at ease knowing my passwords are secure, as if they were stored in a vault, all thanks to NordPass Business. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

This software is not tedious at all; in fact, I find it very easy to use. For me, it is essential, and I see no need for any changes. Review collected by and hosted on G2.com.

MS
Max S.
Process integration lead
Civic & Social Organization
Small-Business (50 or fewer emp.)
"Effortless Setup and Seamless Integration, Just Needs More Customization"
5/5
What do you like best about NordPass Business?

NordPass Business has truly saved me time and made my work much simpler. It is user-friendly, and I was able to set it up in just a few clicks. Integration with our existing tools was seamless, and deploying it to the team happened instantly. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I would like a little more customization but that's all, I really don't see any erros in this very complete tool.

Is easy to use

Ease of implementation Review collected by and hosted on G2.com.

Victoria G.
VG
Victoria G.
HR
Mid-Market (51-1000 emp.)
"NordPass - Great for Medium Sized Businesses"
4.5/5
What do you like best about NordPass Business?

I used Nordpass at a company that was under 100 people and it worked well. I have also used Lastpass before, and actually found Nordpass a lot more user friendly with a better UX/UI. I think workforce's with younger generations (millenial, Gen Z) would prefer the look and feel of Nordpass. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Not much to not like. It does the job. I find password managers only useful for companys that are in the tech or financial industry, or have access to a lot of private information. Otherwise you don't really need it, unless you dont have a single sign on, or have a lot of employees from generations that tend to forget their passwords. Review collected by and hosted on G2.com.

Shang T.
ST
Shang T.
Vice President, People
Human Resources
Small-Business (50 or fewer emp.)
"Secure, simple, and easy to onboard our team"
5/5
What do you like best about NordPass Business?

NordPass makes it incredibly easy to store, share, and manage passwords across the team. The interface is clean and intuitive, which helped with fast adoption even for less tech-savvy members. The zero-knowledge architecture gives us peace of mind that our data stays secure. The ability to organize credentials into folders, set access permissions, and monitor usage adds a great layer of control from an admin perspective. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The browser extension occasionally logs out or takes a bit to sync across devices. While not a dealbreaker, it can interrupt workflow. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Shang,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience. Regarding the extension log out - you can always adjust autolock settings in your vault. Here is a Help Center article with a step-by-step explanation: https://support.nordpass.com/hc/en-us/articles/360006703477-Setting-the-Autolock-feature

Ali K.
AK
Ali K.
Software Engineer
Mid-Market (51-1000 emp.)
"Great Password Management Tool for Teams"
5/5
What do you like best about NordPass Business?

NordPass Business has made managing credentials across our team seamless. I love how easy it is to organize vaults and share access securely with other team members. The UI is intuitive even for non-technical users, and the autofill and autosave features work consistently across browsers. It also helps a lot that NordPass supports zero-knowledge encryption — security is clearly a top priority. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

There are a few small UX quirks, like occasional sync delays between devices or needing to refresh to see a newly added item. I’d also love deeper integrations with tools like Azure AD or more granular permission controls within shared folders. But these are minor compared to how well the tool works overall. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Ali,

Thank you for taking the time to share such a detailed review — we truly appreciate your feedback. It’s great to hear that you and your team are enjoying NordPass! Regarding the integrations, NordPass offers integrations with major IdP providers such as Google Workspace, Microsoft (Entra ID, MS ADFS), and Okta. Also, we offer direct integrations with Vanta, Splunk, and Microsoft Sentinel.

If you need assistance with setting up some of these integrations, don't hesitate to contact our support team at support.business@nordpass.com

RB
Roberta B.
Telecommunications Engineer
Small-Business (50 or fewer emp.)
"Effortless Security and Strong Passwords with NordPass Business"
5/5
What do you like best about NordPass Business?

NordPass Business gives me a security wich was the most important requirement for me, it is easy to use, improves passwords making them not weak and easy to guess, the platform is friendly and easy to use, and allows me to generate and manage high security passwords in record time. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

There is nothing I dislike about the platform, it is excellent and easy to use. Review collected by and hosted on G2.com.

Aaron B.
AB
Aaron B.
ICT Support Specialist
Mid-Market (51-1000 emp.)
"Good user and admin experience"
5/5
What do you like best about NordPass Business?

The nordpass extension is easy to use for autofilling passwords but also for searching for passwords and links to websites. Nordpass was easy to rollout to users, once they received their email invite it took very little interervention from IT for them to complete the setup and import their passwords. We now have over 80 users using Nordpass daily through the browser. Support for onboarding was very helpful and made sure we had a positive experience. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The web extension sometimes suggests the wrong password but this is typically for internal web based services where the address is less easily identifiable. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Aaron,

Thank you for taking the time to share such a detailed review — we truly appreciate your feedback. It’s great to hear that you and your team are enjoying NordPass!

As for the autofill issue, if your internal web-based services are using sub-domains, you can try enabling autofill via subdomain for those services. Here is a quick guide on how to do it: https://support.nordpass.com/hc/en-us/articles/17655522150289-Autofill-via-subdomain. If it's not a solution, in order to assist you more effectively, we kindly ask that you provide us with additional details regarding the issue you’re experiencing.

You can always reach our support team at support.business@nordpass.com — we’re here to help.