Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Flexible Password Sharing and MFA, But Needs Better Admin Reporting"
5/5
What do you like best about NordPass Business?

I really appreciate that NordPass allows me to store MFA codes and also lets me share passwords with varying levels of access. This flexibility makes managing my accounts much easier. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

As an admin, I am looking for comprehensive and robust reporting features. Review collected by and hosted on G2.com.

Verified User in International Trade and Development
AI
Verified User in International Trade and Development
Small-Business (50 or fewer emp.)
"User-Friendly Interface, But Extension Needs Better Browser Compatibility"
4.5/5
What do you like best about NordPass Business?

The software is easy to use, and its user interface is particularly appealing for our non-technical employees. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

The extension tends to stop working if the browser is not up to date, which can be problematic. Since we have numerous security parameters in place, this can make things even more challenging at times. Sharing also has some bugs Review collected by and hosted on G2.com.

Angela Y.
AY
Angela Y.
Founder, Owner
Small-Business (50 or fewer emp.)
"Best product for international employees"
5/5
What do you like best about NordPass Business?

It's incredibly helpful to have a security with my VA who lives overseas. It allows us to conduct business with a trusted security for all our passwords, which is a highly valuable asset. Easy to integrate and use. We are on NordPass throughout the entire work day. I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

At this point I have not run into anything I dislike about NordPass Business. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Angela,

Thank you for taking the time to share a review — we truly appreciate your feedback. It’s great to hear that you and your team are enjoying NordPass!

GY
Gracie Y.
Senior Staff Accountant
Mid-Market (51-1000 emp.)
"Putting your mind at ease."
4.5/5
What do you like best about NordPass Business?

I feel secure knowing that all of my passwords are stored in a safe place and are easily retrievable whenever I need them. When creating a new password, it automatically gives you the option of choosing what you need. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

I don't see a downside to having NordPass. Why would you not want to have all of your passwords stored in a secure but accessible place? Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello, Gracie,

We are happy to hear you are enjoying the service!

Verified User in Religious Institutions
UR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"The best password manager unless you use Apple products"
4/5
What do you like best about NordPass Business?

It works well especially on PC. It's pretty easily accessible and very convenient while still being secure, and it works well across devices. It's also very nice being able to share passwords and data securely between members of our organization. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

My biggest gripe is when you log in some places, it has the option to view your password so you can make sure it's correct (typically a little eye icon), but when you have NordPass, their little logo for using auto-fill covers over and blocks that so you can't visually confirm the password is the one you need. Not a huge deal, but annoying at times. I also prefer Apple's password manager and use it instead for personal applications because I like the UI better, I trust its security more, and it just seems more polished. But if I didn't have Apple devices, I'd use NordPass personally as well. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience, and we'll continue working to further enhance the product’s performance.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"The Tool We Can't Live Without Now.."
5/5
What do you like best about NordPass Business?

I've been using NordPass for a while now and honestly, it's been a game-changer. If you're someone who constantly forgets passwords or ends up using the same one everywhere (guilty!), this tool makes life so much easier.

The setup was super straightforward — just install it, create a master password, and you're good to go. The interface is clean and really easy to navigate, even if you're not particularly techy. I like how it autofills login info across websites and apps without fuss, and the browser extension works smoothly without being annoying.

One thing I really appreciate is how secure it feels. Everything is encrypted locally before syncing, and it supports things like biometric login, which makes logging in quick but still safe. Plus, there's a handy password health checker that helps spot weak or reused passwords.

It also stores things like credit card details, secure notes, and even Wi-Fi passwords — which I never realised I'd find so useful until I started using it.

Overall, NordPass just works. It’s simple, secure, and does exactly what it promises without overcomplicating things. Highly recommend it if you’re tired of juggling passwords or just want something that helps you stay a bit more secure online without the headache. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

That said, NordPass isn’t perfect. The mobile app, while generally good, can occasionally be a bit slow to sync or autofill, especially on certain websites. Also, while the desktop app is slick, some advanced features like password sharing and item categorisation could be a bit more flexible or intuitive. Nothing deal-breaking, but worth keeping in mind if you're comparing with other password managers. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for taking the time to share such thoughtful feedback – we truly appreciate it. We're glad to hear you’re having a positive experience, and we'll continue working to further enhance the product’s performance.

Laura P.
LP
Laura P.
Insurance Agency Office Manager
Small-Business (50 or fewer emp.)
"Very useful"
4.5/5
What do you like best about NordPass Business?

Super useful to store passwords and login fast. In our business, we have to bounce between several accounts and websites, each one with a different login info, so this makes changing from one to the other pretty seamless. Also makes access for all employees pretty easy, which allows us to get back to our duties faster without wasting time on logins. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

That is logs out automatically after a while, so you have to reenter the master password often Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello Laura,

Thank you for taking the time to leave a review! We're glad to hear the service is working well for your team.

As for the log-out issue, you can adjust the Autolock duration in your settings. Please note that if your organization has set a company-wide Autolock period, you will not be able to extend it beyond that limit.

For detailed instructions, please refer to our Help Center: https://support.nordpass.com/hc/en-us/articles/360006703477-Setting-the-Autolock-feature

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Quality Service"
4/5
What do you like best about NordPass Business?

It is very helpful that all the passwords are in one place and can be shared with others making it easier to share access, especially for a small team. It also helps as an admin to not have to remember all my passwords and still be able to access both admin passwords and personal business ones from the same account as a result of the sharing feature. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

We are having a hard time changing the admin of the business subscription. Our previous admin left, and despite providing the invoice from the business and showing that the person is no longer active, the team insists that without the previous admin, they cannot move admin rights. That has been a truly disappointing experience. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for taking the time to leave a rating – it truly means a lot to us.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great product for a growing business"
5/5
What do you like best about NordPass Business?

Best in the industry service.

Excellent website and customer service.

From enquiry to onboarding- smooth transition.

The product was easy to use and onboard to the team. NordPass business team provided us with resources and account manager was available to answer any questions.

The sales handover to account manager was great.

The team uses the product daily. It was easy to integrate with our platforms. Rollout was simple to the teams. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

As a small business without an internal IT team we needed a little bit more help to roll out the product. However, there are no issues with the product itself. Review collected by and hosted on G2.com.

Response from Customer Success Team of NordPass Business

Hello,

Thank you for taking the time to leave a rating – it truly means a lot to us. We’re glad to hear that the service is working well for you and your team. For a better roll-out with NordPass, we have Security Hardening recommendations that can help you: https://assets.nordpass.com/security-hardening.pdf

If you need further assistance, don't hesitate to contact our Customer Support team at support.business@nordpass.com

Craig G.
CG
Craig G.
CEO
Small-Business (50 or fewer emp.)
"Easy to use and great for business"
5/5
What do you like best about NordPass Business?

This product is user-friendly, making it an excellent choice for business purposes. It also stands out for its impressive power and strong security features. Review collected by and hosted on G2.com.

What do you dislike about NordPass Business?

Sometimes, it interferes with the login screens of certain apps. Review collected by and hosted on G2.com.