Jacob H.
JH
Jacob H.
Account Executive
Mid-Market (51-1000 emp.)
"Trouble with NordVPN"
5/5
What do you like best about NordLayer?

I can log onto work programs safely - Steve was very helpful trouble shoooting my issues - use ie everday when I have to log on remote. All in all took about 5 minutes to get NordVPN setup and running. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

Sometimes the programs I use for remote while connected to NordVPN run a little slow. Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hi Jacob, thank you for sharing your experience.

We understand that speed is important for your remote work, if you ever face similar issues again, please do not hesitate to contact our customer support team, we are always ready to help!

Thank you for being with us.

Anna H.
AH
Anna H.
Customer service agent
Security and Investigations
Small-Business (50 or fewer emp.)
"Good level of security"
4/5
What do you like best about NordLayer?

NordLayer has a great amount of security for my business when it comes to protecting digital assets, private information, and so much more. The design of NordLayer is very easy to navigate and understand. It's definitely user friendly. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

I honestly can't seem to personally find any downsides to NordLayer. I wouldn't change anything about the product. Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hello Anna, thank you for leaving us a review.

We appreciate your kind words and are pleased to know that NordLayer is meeting your business needs by safeguarding digital assets and private information.

Thank you for choosing NordLayer!

Igsaan S.
IS
Igsaan S.
CEO / Founder
Small-Business (50 or fewer emp.)
"Simple and easy to use"
5/5
What do you like best about NordLayer?

Simplicity to add and remember members and distribute licenses between team members. Very straight forward to setup and when i did have a snack customer support hooked me up in a few minutes with a resolution. We use it practically every day on the sepcific project we bought it for. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

I couldn't assign a Static IP to just ONE member. Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hi Igsaan, thank you for leaving us a review!

We're glad to hear that you find NordLayer simple and easy to use, and that our customer support was able to assist you quickly. We really appreciate your feedback on our services.

Feel free to get in touch with us whenever in need!

JL
Jerome L.
Small-Business (50 or fewer emp.)
"Great VPN services and easy to use!"
5/5
What do you like best about NordLayer?

VPN Services, Ease of Implementation and very manageable. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

as of now none, only have to know the application more Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hello Jerome, thank you for leaving us a review.

We are very glad you enjoy using our service. Thank you for choosing us!

Do not hesitate to contact us whenever in need.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Good but not perfect"
4/5
What do you like best about NordLayer?

Makes me feel more secure online. Also needed for cyber security accreditation. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

Sometimes I have to switch countries to get the connection to work. The internet connection is lost and I had to work out that a work around is to switch countries but that has other effects like ads in a foreign language (that's not bad though, less annoying when you can't understand them!) Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hello, thank you for leaving us a review.

We are happy to hear that NordLayer has helped improve your online security and enabled you to obtain Cyber Essentials certification. However, we apologize for the inconvenience with the connection issues you are having.

Our team is actively addressing this issue to ensure a smoother experience for our users. In case you are having these connection issues again, please feel free to contact our customer support team anytime, we will be happy to help. You can do that by writing an email to support@nordlayer.com, or start a live chat by clicking on the chat bubble in the bottom right corner of your browser on our website: https://nordlayer.com/.

Do not hesitate to contact us whenever in need!

Kayode Y.
KY
Kayode Y.
Co-Founder
Mid-Market (51-1000 emp.)
"Easy to Use"
4/5
What do you like best about NordLayer?

The setup is easy, usage is cool. You have several options of locations to connect from. It has an admin portal where the admins can do a lot of management Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

Nothing critical. It works fine and is not giving us any problems Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hi, Kayode, thank you for leaving us a review.

Thank you for your feedback! We're pleased to hear that NordLayer is meeting your needs and providing a secure connection for your staff, especially when they are traveling. If you have any suggestions for improvement, feel free to share them with us.

Thanks for choosing NordLayer!

Eugenio V.
EV
Eugenio V.
Owner/Director
Small-Business (50 or fewer emp.)
"NordLayer REVIEW"
5/5
What do you like best about NordLayer?

Simplicity of use, configuration and deployment. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

At the moment it is not available in languages such as Spanish (which is ideal for me). Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hi Eugenio, thank you for leaving us a review!

We're glad to hear that you find NordLayer easy to use and deploy. We appreciate your feedback about the language availability and will take it into consideration for future improvements.

Do not hesitate to contact us whenever in need.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Good all round, straightforward to get working for everyone in the team."
4/5
What do you like best about NordLayer?

Feels like it's designed for companies/developers - linux support is great and needed to support developers, but everything else is really easy to use. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

Pricing seems slightly more than I would expect - especially for dedicated servers. Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hello, thank you for leaving us a review!

We're thrilled that NordLayer has been a valuable addition to your team. Your feedback is invaluable as we continue to enhance our services to best meet your needs.

If anything - feel free to contact us anytime!

MR
Manjil R.
System Engineer
Small-Business (50 or fewer emp.)
"Great tool for monitor devices in network"
4/5
What do you like best about NordLayer?

We use this tool to monitor VPN activity in one of our client organization and it definitely does a great job. NordLayer can also control access for remote devices and apps. Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

There is nothing to dislike about Nordlayer. Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hi Manjil, thank you for leaving us a review.

We're thrilled to hear that NordLayer is helping you monitor VPN activity and control access for remote devices and apps. Thank you for sharing your positive experience!

Feel free to get in touch with us whenever in need.

Irina D.
ID
Irina D.
Small-Business (50 or fewer emp.)
"Fast and very helpful support"
5/5
What do you like best about NordLayer?

All issues were easily resolved via the support button, I received an almost immediate response. Had very few issues overall and the client works great! Review collected by and hosted on G2.com.

What do you dislike about NordLayer?

I wish I knew of it and used it sooner! Very happy overall with this solution. Review collected by and hosted on G2.com.

Response from Laima M of NordLayer
Edit edit

Hello, Irina, thank you for leaving us a review.

We are thrilled to hear that you are enjoying your experience with us. Thank you for choosing NordLayer!

Do not hesitate to contact us whenever in need.