I like that Nooks is very customizable. It allows me to call multiple numbers at the same time, increasing my connection rate opportunities. The auto dialing feature is also great because it ensures that I don't forget to continue dialing, even if I get distracted, which helps me remain productive. I also enjoy being able to listen to music while I'm dialing. Moreover, Nooks offers the opportunity to collaborate on the sales floor, which is a great option for individuals working remotely and who don't have access to colleagues in the workplace. The initial setup was very easy for me and my team. Review collected by and hosted on G2.com.

There's a little bit of a lag when it comes to loading tasks into the dialer. If you have a lot of tasks over 1,000, sometimes it makes you manually load them, or you have to go to individual sequences to be able to see the tasks. Review collected by and hosted on G2.com.

The power dialer is a great tool because on a sales side the ability to call as many people and get a fast pick up is the name of the game! Review collected by and hosted on G2.com.

I think the UI is a little choppy. The domain isn't the most pleasing to the eye because there is a lot happening. I think the performance at times can be a little slow which can cause a mishap on the pick up side. Review collected by and hosted on G2.com.

I really like Nooks because it lets me talk to as many people as possible, which is great for organizing things holistically. The parallel dialer feature is awesome because I can reach multiple people at the same time, increasing the chances of connecting with more folks. I also appreciate the anti-spam features for phone numbers, which help my calls not be mistaken as spam. Additionally, I like the call drivers that capture all the conversation details. The setup was easy, and my team onboarded very quickly during the trial. Review collected by and hosted on G2.com.

The challenge is the conversation getting hung up on because people think I'm spam. I would like the parallel dialer integrated with HubSpot. Review collected by and hosted on G2.com.

Dialing capabilities at the same time. Of course, the quick summaries of the calls as well. Review collected by and hosted on G2.com.

While multiple calls are being dialled at the same time, let’s say 4 at once, if one call gets picked up, the other three calls sometimes go again at the end, I guess. Then, when you finish all the calls, it asks you to dial again for the cancelled calls. Instead, those lines should keep going on in the background after the first one is finished, so it doesn’t prompt to dial the cancelled calls again. This happens sometimes. Review collected by and hosted on G2.com.

I really appreciate that Nooks provides a good power dialer and parallel dialer integrated with HubSpot, our CRM. It makes it easy to call from various lists and sequences, allowing us to efficiently do outreach for both inbound and outbound prospects. One of my favorite features is the sales floor, which is a great way to work with remote colleagues and listen in on other people's calls. This feature is great for connecting a dispersed team and helps us provide feedback to team members who are onboarding. Review collected by and hosted on G2.com.

No major complaints, support helps us resolve outstanding issues. Review collected by and hosted on G2.com.

I like how easy and quick Nooks is to use. The ease of tagging everything has been seamless for me, and I just love the parallel dialing feature. It gets through calls incredibly fast. The initial setup was also very easy, which made getting started a breeze. Nooks has helped me increase the number of calls I can make, going from about 40 calls in an hour to almost 100, which lets me get more touches in outreach. I appreciate that it reduces my workload because I'm not spending so much time manually inputting the calls and logging them. Review collected by and hosted on G2.com.

I would say maybe the ease of when tone answers, having that slight delay is the biggest concern and then just the ease of navigating the page of the prospect. So that could be able to find reasons for outreach a little easier. Not so great. Review collected by and hosted on G2.com.

I use Nooks to call more than one person at a time, which is really helpful. Each call has a transcript, and I find it great that I can copy and paste it into an AI. The parallel dialer and the lobby are awesome features. It's nice to be able to 'hang out' with my colleagues while dialing. The lobby boosts morale, and I love being able to listen to each other's calls live. The initial setup was super easy. Review collected by and hosted on G2.com.

The call transcripts, I wish there was a small 'copy' button right next to it. Review collected by and hosted on G2.com.

I love the sales floor feature in Nooks because it allows my whole team to be in the same space, checking their activity and listening to their calls live. I also appreciate the ability to create our numbers as needed, which has solved the spam rate issues we had with our previous vendor. The initial setup of Nooks was absolutely amazing, making the transition smooth and efficient. Review collected by and hosted on G2.com.

I think the AI for coaching could be improved but I think that depends on what we value at the time of doing QA on the agents. Review collected by and hosted on G2.com.

I use Nooks for cold calling prospects, and I love being able to call on various different numbers and having the power dialer. I really appreciate the ability to go to a prospect's Outreach profile while I'm on a call—it's great, I love it. It's just easy to click and see prior notes and such, making the process smooth and efficient. The initial setup of Nooks was also very easy. Review collected by and hosted on G2.com.

When using the special dialer or trying to match the number, it doesn't change and ends up calling from the same number a lot. It would be better if it didn't call from the same number each time. Review collected by and hosted on G2.com.

I like Nooks for its ease of use. When I have a prospect, I can have my SalesLoft, the career website, and the person's LinkedIn all ready to go. It's very easy for me to get a quick point of view on every call and make it much more personalized. This allows me to do half the work in getting twice the results. I also appreciate how it solves the ability to make a lot of dials quickly, helps me enrich numbers, and get those really hard-to-reach and personalized numbers. The AI capabilities are great as they allow me to work with my manager to analyze my calls and figure out areas I can improve. The transition from our previous dialer to Nooks was phenomenal, and it was pretty easy for our team to get comfortable with it. Review collected by and hosted on G2.com.

I think what could be a lot more detailed is really coming into sometimes too when you put not interested still in the SalesLoft cadence. It would be really good if they could just manually really work on having for a sentiment removing that part of the cadences. Review collected by and hosted on G2.com.