
I like how intuitive Nooks is. The AI-generated summary on why a contact or account is a good fit for our product is probably the best feature. I also just like how Nooks automatically records the calls and provides a summary as soon as the call is over. Another feature I like is that Nooks picks up on the response during a call—if they're not interested, it'll take them out of the sequence, or if there’s a wrong contact. I also enjoy the power dialer, which allows me to dial three to five numbers at the same time and get through a long list of contacts quickly. Review collected by and hosted on G2.com.
I would say that the thing that can be improved is what pops up on the screen during the call and how readily available it is. You kinda have to scroll through and look through different things to find the relevant information. And if certain information was just, you know, things such as, like, battle cards or responses that are generated based on the context of the call in, I guess, real time transcript. Review collected by and hosted on G2.com.